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Invigorate PT
Instagram Strategy
Community Building & Retention Initiatives
Challenge
Customers of Invigorate PT’s digital programs
craved connection and highly valued community.
• Digital programs were guided or self-led, but did not have an in-
person component.
• Our customers are largely older, less tech savvy, and skeptical of the
internet in general.
2
Goals of Initiative
Use Instagram to:
• Spotlight the amazing members of our digital programs.
• “Booster of the Month”
• Highlight their accomplishments and how our digital programs
helped them achieve their success.
• Inspire a sense of community and camaraderie.
• “Fearless Friday”
Outcomes / KPIs:
• Positive reviews of Invigorate PT from community members.
3
Process*
Booster of the Month Posts
1. Collect stories, testimonials, & photos from clients.
2. Announce “Booster of the Month” inside private Facebook
communities.
3. Create & schedule Instagram posts celebrating the client’s wins.
4. Post “Booster of the Month” 1x/week to Instagram.
5. Share “Booster of the Month” post to public Facebook page as well
as inside private Facebook communities.
Fearless Friday Posts
1. Post “Fearless Friday” quote 1x/week to Instagram.
2. Share “Fearless Friday” post to public Facebook page as well as
inside private Facebook communities.
4
w w w . i n v i g o r a t e p t . c o m
Assets
5
Booster of the
Month Posts
w w w . i n v i g o r a t e p t . c o m
Assets
6
Booster of the
Month Posts
w w w . i n v i g o r a t e p t . c o m
Assets
7
Fearless
Friday Posts
Results
8
Results
9

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Invigorate PT Instagram Strategy

  • 1. Invigorate PT Instagram Strategy Community Building & Retention Initiatives
  • 2. Challenge Customers of Invigorate PT’s digital programs craved connection and highly valued community. • Digital programs were guided or self-led, but did not have an in- person component. • Our customers are largely older, less tech savvy, and skeptical of the internet in general. 2
  • 3. Goals of Initiative Use Instagram to: • Spotlight the amazing members of our digital programs. • “Booster of the Month” • Highlight their accomplishments and how our digital programs helped them achieve their success. • Inspire a sense of community and camaraderie. • “Fearless Friday” Outcomes / KPIs: • Positive reviews of Invigorate PT from community members. 3
  • 4. Process* Booster of the Month Posts 1. Collect stories, testimonials, & photos from clients. 2. Announce “Booster of the Month” inside private Facebook communities. 3. Create & schedule Instagram posts celebrating the client’s wins. 4. Post “Booster of the Month” 1x/week to Instagram. 5. Share “Booster of the Month” post to public Facebook page as well as inside private Facebook communities. Fearless Friday Posts 1. Post “Fearless Friday” quote 1x/week to Instagram. 2. Share “Fearless Friday” post to public Facebook page as well as inside private Facebook communities. 4
  • 5. w w w . i n v i g o r a t e p t . c o m Assets 5 Booster of the Month Posts
  • 6. w w w . i n v i g o r a t e p t . c o m Assets 6 Booster of the Month Posts
  • 7. w w w . i n v i g o r a t e p t . c o m Assets 7 Fearless Friday Posts