SlideShare a Scribd company logo
Interviewing Skills
For Hiring Managers
© Business & Legal Reports, Inc. 0506
Session Objectives
By the end of this session, you will be able to:
• Recognize legal and policy issues related to
interviewing
• Identify styles and types of interviews
• Plan an effective interview strategy
• Develop good questions
• Conduct successful interviews
• Take precautions to prevent discrimination
© Business & Legal Reports, Inc. 0506
Session Outline
• Legal and policy issues
• Interview styles and types
• Planning strategies
• Interview questions
• Conducting and concluding interviews
effectively
• Avoiding discrimination in hiring
© Business & Legal Reports, Inc. 0506
Why Interviews Are Important
Interviews:
• Give you an opportunity to meet job
candidates face-to-face
• Help you to assess a candidate’s strengths,
weaknesses, and suitability for the job
• Provide you with the information you need
for making the best hiring decisions
© Business & Legal Reports, Inc. 0506
Legal and Policy Issues
• Fair employment laws
• ASU’s EEO policy
• Discrimination
complaints
• Discrimination lawsuits
© Business & Legal Reports, Inc. 0506
Types of Interviews
• Initial screening
• One on one
• Multiple interviews
• Selection committee
• Finalists’ interviews
© Business & Legal Reports, Inc. 0506
Plan Your Strategy
• Know and understand ASU’s policies and
procedures
• Determine key selection criteria
• Prepare a description of the job and the organization
• Create an outline and develop interview questions
• Brief selection committee members on interview
format
• Arrange for a quiet, private meeting place
© Business & Legal Reports, Inc. 0506
Plan Your Strategy (cont.)
• Be sure to allow enough
time for each interview
• Anticipate interruptions
• Make sure you have the
supplies you need
• Allow sufficient time
between interviews
© Business & Legal Reports, Inc. 0506
Develop Interview Questions
• Review applications
and résumés
• Prepare a list of
questions
• Make sure questions
relate to job
qualifications
• Create open-ended
questions
• Plan for easy follow-up
© Business & Legal Reports, Inc. 0506
Key Questions to Ask
• Specific duties?
• Typical day?
• Major accomplishments?
• Teamwork experience?
• Knowledge, skills and abilities?
• Why leaving current job?
• Salary expectations?
© Business & Legal Reports, Inc. 0506
Conduct the Interview
• Greet applicants
• Introduce yourself and
others on the selection
committee
• Break the ice
• Talk about the job and
the organization
© Business & Legal Reports, Inc. 0506
Conduct the Interview (cont.)
• Focus on qualifications
for the job
• Avoid stereotyping
• Allow silence
• Take notes
© Business & Legal Reports, Inc. 0506
Interviewing Don’ts
• Do not ask
discriminatory questions
• Do not ask personal
questions
• Do not allow superficial
impressions to influence
your decision
© Business & Legal Reports, Inc. 0506
Questions to Avoid
• Age
• Citizenship
• Disabilities
• Marital status
• Military service
© Business & Legal Reports, Inc. 0506
Questions to Avoid (cont.)
• Religion
• Non-professional affiliations
• Personal life such as spouse, children, or
financial situation
• Arrest records
© Business & Legal Reports, Inc. 0506
Conclude the Interview
• Ask for additional
questions
• Explain notification
procedure
• Give an expected start
date for the job
• Describe the next steps
• Thank candidates for
coming
• Escort them to main
reception area
© Business & Legal Reports, Inc. 0506
Review Your Notes
• Notes should be factual
• Avoid any opinions or personal biases
• Include job-related information only
• Keep notes on file for at least 1 year
© Business & Legal Reports, Inc. 0506
Evaluate Candidates
• Use your list of interview questions and
responses
• Create a list of job qualifications
• Rate each interviewee using the ASU Hiring
Matrix
• Make sure ratings and remarks are job-
related
• Use a standard and consistent rating format
© Business & Legal Reports, Inc. 0506
Key Points to Remember
• Interviews are an essential part of the hiring
process
• You need to be a skilled interviewer
• You must be able to plan, conduct, and
evaluate interviews with job candidates
• Avoid potentially discriminatory questions
and judgments
• Call Human Resources if any questions or to
ask for help

More Related Content

Similar to Interviewing Skills for Supervisors.ppt

How to write a business plan
How to write a business planHow to write a business plan
How to write a business plan
Dr. Ravindra Pastor
 
Hr audit presentation Dec 2013
Hr audit presentation Dec 2013Hr audit presentation Dec 2013
Hr audit presentation Dec 2013
G&A Partners
 
Recruiting 101
Recruiting 101Recruiting 101
Recruiting 101
Salman Sajid
 
Interviewing skills 4 students
Interviewing skills 4 studentsInterviewing skills 4 students
Interviewing skills 4 students
Mohammed Sa'd
 
Interviews preparation - Skills Academy 6 June 2014
Interviews preparation - Skills Academy 6 June 2014Interviews preparation - Skills Academy 6 June 2014
Interviews preparation - Skills Academy 6 June 2014
University of Westminster - Career Development Centre
 
Resumepptxdone
ResumepptxdoneResumepptxdone
Resumepptxdone
Shruthi Swami
 
HR for Student Activities | Recruitment and Selection Workshop
HR for Student Activities | Recruitment and Selection Workshop HR for Student Activities | Recruitment and Selection Workshop
HR for Student Activities | Recruitment and Selection Workshop
Mohamed El-Baroudi
 
Floss UK 2015 - Interview Techniques
Floss UK 2015 - Interview Techniques Floss UK 2015 - Interview Techniques
Floss UK 2015 - Interview Techniques
Eligo Recruitment
 
Recruit right the 1st time
Recruit right the 1st timeRecruit right the 1st time
Recruit right the 1st time
Vlasta Eriksson
 
RECRUITING AND HIRING GREAT EMPLOYEES
RECRUITING AND HIRING GREAT EMPLOYEESRECRUITING AND HIRING GREAT EMPLOYEES
RECRUITING AND HIRING GREAT EMPLOYEES
Human Capital Media
 
4-14 NEW Get Ready Get Set Get Hired Presentation
4-14 NEW Get Ready Get Set Get Hired Presentation4-14 NEW Get Ready Get Set Get Hired Presentation
4-14 NEW Get Ready Get Set Get Hired Presentation
Shauna Norris
 
USC careers bootcamp 13.11.19
USC careers bootcamp 13.11.19USC careers bootcamp 13.11.19
USC careers bootcamp 13.11.19
Clive May
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
Grabit HR
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
Grabit HR
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
Grabit HR
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
Grabit HR
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
Grabit HR
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
Grabit HR
 
HR Jobs Oriented Training In Delhi NCR
HR Jobs Oriented Training In Delhi NCRHR Jobs Oriented Training In Delhi NCR
HR Jobs Oriented Training In Delhi NCR
Grabit HR
 
Hr essential 4 newly joined
Hr essential 4 newly joinedHr essential 4 newly joined
Hr essential 4 newly joined
Chaman Champ
 

Similar to Interviewing Skills for Supervisors.ppt (20)

How to write a business plan
How to write a business planHow to write a business plan
How to write a business plan
 
Hr audit presentation Dec 2013
Hr audit presentation Dec 2013Hr audit presentation Dec 2013
Hr audit presentation Dec 2013
 
Recruiting 101
Recruiting 101Recruiting 101
Recruiting 101
 
Interviewing skills 4 students
Interviewing skills 4 studentsInterviewing skills 4 students
Interviewing skills 4 students
 
Interviews preparation - Skills Academy 6 June 2014
Interviews preparation - Skills Academy 6 June 2014Interviews preparation - Skills Academy 6 June 2014
Interviews preparation - Skills Academy 6 June 2014
 
Resumepptxdone
ResumepptxdoneResumepptxdone
Resumepptxdone
 
HR for Student Activities | Recruitment and Selection Workshop
HR for Student Activities | Recruitment and Selection Workshop HR for Student Activities | Recruitment and Selection Workshop
HR for Student Activities | Recruitment and Selection Workshop
 
Floss UK 2015 - Interview Techniques
Floss UK 2015 - Interview Techniques Floss UK 2015 - Interview Techniques
Floss UK 2015 - Interview Techniques
 
Recruit right the 1st time
Recruit right the 1st timeRecruit right the 1st time
Recruit right the 1st time
 
RECRUITING AND HIRING GREAT EMPLOYEES
RECRUITING AND HIRING GREAT EMPLOYEESRECRUITING AND HIRING GREAT EMPLOYEES
RECRUITING AND HIRING GREAT EMPLOYEES
 
4-14 NEW Get Ready Get Set Get Hired Presentation
4-14 NEW Get Ready Get Set Get Hired Presentation4-14 NEW Get Ready Get Set Get Hired Presentation
4-14 NEW Get Ready Get Set Get Hired Presentation
 
USC careers bootcamp 13.11.19
USC careers bootcamp 13.11.19USC careers bootcamp 13.11.19
USC careers bootcamp 13.11.19
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
 
HR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placementHR Generalist Practical Training with 100% placement
HR Generalist Practical Training with 100% placement
 
HR Jobs Oriented Training In Delhi NCR
HR Jobs Oriented Training In Delhi NCRHR Jobs Oriented Training In Delhi NCR
HR Jobs Oriented Training In Delhi NCR
 
Hr essential 4 newly joined
Hr essential 4 newly joinedHr essential 4 newly joined
Hr essential 4 newly joined
 

Recently uploaded

原版制作英属哥伦比亚大学毕业证研究生文凭证书原版一模一样
原版制作英属哥伦比亚大学毕业证研究生文凭证书原版一模一样原版制作英属哥伦比亚大学毕业证研究生文凭证书原版一模一样
原版制作英属哥伦比亚大学毕业证研究生文凭证书原版一模一样
mshd9m30
 
高仿迈阿密大学毕业证(um毕业证)硕士文凭证书原版一模一样
高仿迈阿密大学毕业证(um毕业证)硕士文凭证书原版一模一样高仿迈阿密大学毕业证(um毕业证)硕士文凭证书原版一模一样
高仿迈阿密大学毕业证(um毕业证)硕士文凭证书原版一模一样
mshd9m30
 
加急制作美国密歇根州立大学毕业证(msu毕业证书)本科文凭原版一模一样
加急制作美国密歇根州立大学毕业证(msu毕业证书)本科文凭原版一模一样加急制作美国密歇根州立大学毕业证(msu毕业证书)本科文凭原版一模一样
加急制作美国密歇根州立大学毕业证(msu毕业证书)本科文凭原版一模一样
mshd9m30
 
哪里购买伯明翰大学毕业证(uob毕业证)学位证书原版一模一样
哪里购买伯明翰大学毕业证(uob毕业证)学位证书原版一模一样哪里购买伯明翰大学毕业证(uob毕业证)学位证书原版一模一样
哪里购买伯明翰大学毕业证(uob毕业证)学位证书原版一模一样
mesfe
 
The Rules Do Apply: Navigating HR Compliance
The Rules Do Apply: Navigating HR ComplianceThe Rules Do Apply: Navigating HR Compliance
The Rules Do Apply: Navigating HR Compliance
Aggregage
 
学校原版(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书原版一模一样
学校原版(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书原版一模一样学校原版(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书原版一模一样
学校原版(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书原版一模一样
akhxc
 
Webinar - How to Craft a Winning Compensation Strategy
Webinar - How to Craft a Winning Compensation StrategyWebinar - How to Craft a Winning Compensation Strategy
Webinar - How to Craft a Winning Compensation Strategy
PayScale, Inc.
 
How to write job description to attract talents
How to write job description to attract talentsHow to write job description to attract talents
How to write job description to attract talents
recruitment2015
 

Recently uploaded (8)

原版制作英属哥伦比亚大学毕业证研究生文凭证书原版一模一样
原版制作英属哥伦比亚大学毕业证研究生文凭证书原版一模一样原版制作英属哥伦比亚大学毕业证研究生文凭证书原版一模一样
原版制作英属哥伦比亚大学毕业证研究生文凭证书原版一模一样
 
高仿迈阿密大学毕业证(um毕业证)硕士文凭证书原版一模一样
高仿迈阿密大学毕业证(um毕业证)硕士文凭证书原版一模一样高仿迈阿密大学毕业证(um毕业证)硕士文凭证书原版一模一样
高仿迈阿密大学毕业证(um毕业证)硕士文凭证书原版一模一样
 
加急制作美国密歇根州立大学毕业证(msu毕业证书)本科文凭原版一模一样
加急制作美国密歇根州立大学毕业证(msu毕业证书)本科文凭原版一模一样加急制作美国密歇根州立大学毕业证(msu毕业证书)本科文凭原版一模一样
加急制作美国密歇根州立大学毕业证(msu毕业证书)本科文凭原版一模一样
 
哪里购买伯明翰大学毕业证(uob毕业证)学位证书原版一模一样
哪里购买伯明翰大学毕业证(uob毕业证)学位证书原版一模一样哪里购买伯明翰大学毕业证(uob毕业证)学位证书原版一模一样
哪里购买伯明翰大学毕业证(uob毕业证)学位证书原版一模一样
 
The Rules Do Apply: Navigating HR Compliance
The Rules Do Apply: Navigating HR ComplianceThe Rules Do Apply: Navigating HR Compliance
The Rules Do Apply: Navigating HR Compliance
 
学校原版(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书原版一模一样
学校原版(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书原版一模一样学校原版(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书原版一模一样
学校原版(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书原版一模一样
 
Webinar - How to Craft a Winning Compensation Strategy
Webinar - How to Craft a Winning Compensation StrategyWebinar - How to Craft a Winning Compensation Strategy
Webinar - How to Craft a Winning Compensation Strategy
 
How to write job description to attract talents
How to write job description to attract talentsHow to write job description to attract talents
How to write job description to attract talents
 

Interviewing Skills for Supervisors.ppt

  • 2. © Business & Legal Reports, Inc. 0506 Session Objectives By the end of this session, you will be able to: • Recognize legal and policy issues related to interviewing • Identify styles and types of interviews • Plan an effective interview strategy • Develop good questions • Conduct successful interviews • Take precautions to prevent discrimination
  • 3. © Business & Legal Reports, Inc. 0506 Session Outline • Legal and policy issues • Interview styles and types • Planning strategies • Interview questions • Conducting and concluding interviews effectively • Avoiding discrimination in hiring
  • 4. © Business & Legal Reports, Inc. 0506 Why Interviews Are Important Interviews: • Give you an opportunity to meet job candidates face-to-face • Help you to assess a candidate’s strengths, weaknesses, and suitability for the job • Provide you with the information you need for making the best hiring decisions
  • 5. © Business & Legal Reports, Inc. 0506 Legal and Policy Issues • Fair employment laws • ASU’s EEO policy • Discrimination complaints • Discrimination lawsuits
  • 6. © Business & Legal Reports, Inc. 0506 Types of Interviews • Initial screening • One on one • Multiple interviews • Selection committee • Finalists’ interviews
  • 7. © Business & Legal Reports, Inc. 0506 Plan Your Strategy • Know and understand ASU’s policies and procedures • Determine key selection criteria • Prepare a description of the job and the organization • Create an outline and develop interview questions • Brief selection committee members on interview format • Arrange for a quiet, private meeting place
  • 8. © Business & Legal Reports, Inc. 0506 Plan Your Strategy (cont.) • Be sure to allow enough time for each interview • Anticipate interruptions • Make sure you have the supplies you need • Allow sufficient time between interviews
  • 9. © Business & Legal Reports, Inc. 0506 Develop Interview Questions • Review applications and résumés • Prepare a list of questions • Make sure questions relate to job qualifications • Create open-ended questions • Plan for easy follow-up
  • 10. © Business & Legal Reports, Inc. 0506 Key Questions to Ask • Specific duties? • Typical day? • Major accomplishments? • Teamwork experience? • Knowledge, skills and abilities? • Why leaving current job? • Salary expectations?
  • 11. © Business & Legal Reports, Inc. 0506 Conduct the Interview • Greet applicants • Introduce yourself and others on the selection committee • Break the ice • Talk about the job and the organization
  • 12. © Business & Legal Reports, Inc. 0506 Conduct the Interview (cont.) • Focus on qualifications for the job • Avoid stereotyping • Allow silence • Take notes
  • 13. © Business & Legal Reports, Inc. 0506 Interviewing Don’ts • Do not ask discriminatory questions • Do not ask personal questions • Do not allow superficial impressions to influence your decision
  • 14. © Business & Legal Reports, Inc. 0506 Questions to Avoid • Age • Citizenship • Disabilities • Marital status • Military service
  • 15. © Business & Legal Reports, Inc. 0506 Questions to Avoid (cont.) • Religion • Non-professional affiliations • Personal life such as spouse, children, or financial situation • Arrest records
  • 16. © Business & Legal Reports, Inc. 0506 Conclude the Interview • Ask for additional questions • Explain notification procedure • Give an expected start date for the job • Describe the next steps • Thank candidates for coming • Escort them to main reception area
  • 17. © Business & Legal Reports, Inc. 0506 Review Your Notes • Notes should be factual • Avoid any opinions or personal biases • Include job-related information only • Keep notes on file for at least 1 year
  • 18. © Business & Legal Reports, Inc. 0506 Evaluate Candidates • Use your list of interview questions and responses • Create a list of job qualifications • Rate each interviewee using the ASU Hiring Matrix • Make sure ratings and remarks are job- related • Use a standard and consistent rating format
  • 19. © Business & Legal Reports, Inc. 0506 Key Points to Remember • Interviews are an essential part of the hiring process • You need to be a skilled interviewer • You must be able to plan, conduct, and evaluate interviews with job candidates • Avoid potentially discriminatory questions and judgments • Call Human Resources if any questions or to ask for help