1. The document is Sharel Murova's internship log book for her sales management internship at SEED-CO. It details her activities over 10 months from October 2021 to May 2022. 2. Over the course of the internship, Sharel was introduced to the different departments and operations of SEED-CO. She gained experience receiving products, stocking the warehouse, assembling customer orders, delivering products, attending meetings, creating quotations, and marketing and sales activities. 3. In later months, Sharel focused on activities like customer follow-ups, marketing field trips, checking sales figures, and working directly in the sales department. By the end of the internship,

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Internship Program Log Book
Sales Management
Sharel Murowa
S19308
SEED-CO

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MONTH OCTOBER
2021
ACTIVITIES
SCHEDULED
STUDENT COMMENT MARK/10 SUPERVISOR’S COMMENT
1 Introduction First week at work, l was introduced to my
workmates around the company and those whom l
will be working under. L briefly went through all
the departments which comprises of; the receiving,
the farming products to warehouse, the dispatch,
the sales and the accounts. My supervisor took
time to explain the company vision, its mission and
its values and he further explained why knowing
this information was important for me as
marketing student.
2 Answering
calls and
screening calls
The second week l was with the receptionist being
taught on how to transfer, and answer calls from
different customers and suppliers not only that but
I was also taught on how to screen and record calls
which was very easy.
3 & 4 Receiving
products from
our suppliers
The third week I was deployed to the receiving
bay.SEEDCO receives products almost every day.
I learnt how to check the number of cartoons being
received against consignment note brought by the
transporter, the quantities invoiced against the
physical quantity, the batch numbers and the
expiry dates inscribed on the product containers.
The invoice content will then be recorded in the
receiving book before the products are carried
either to the farm products warehouse for storage.

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MONTH
NOVEMBER 2021
ACTIVITIES
SCHEDULED
STUDENT COMMENT MARK/10 SUPERVISOR’S COMMENT
1 Deployed in
the warehouse
In this week my supervisor taught me how to
merchandise products in the ware house according
to alphabetical order. This helped me to easily
identify the products I was looking for when
picking the up before sending them the dispatch
area. I was also taught the importance of expiry
dates hence why the products are supposed to be
shelved according to what is called first in first out
(FIFO) criteria or first expiry first out (FEFO)
criteria to avoid having expired drugs on the
shelves.
2 Assembling of
orders
Requested by customers and write on delivery notes
accompanied by invoices.
3 & 4 Delivering the
medical
products
Since SEEDCO offers transport facilities, I was
assigned to do the deliveries with one of my workmates,
delivering the products door to door for very customer
in Kwekwe.

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MONTH/DECEMBER
2022
ACTIVITIES
SCHEDULED
STUDENT COMMENT MARK/10 SUPERVISOR’S COMMENT
1 Attending budget
meetings
From the meetings, I’m able to
experience and understand:
1.the importance of conducting and
preparing budget.
2.how an organisation allocates the
budget for each dept.
2 Customer care My supervisor taught me how to fill up
the customer special event form and
how to entertain or answer politely the
calls made by customers
3 & 4 Creating
quotations for
products needed
by customers
I created quotations required by
customers and sent them online using
email addresses as well as personal
shipping.

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i
MONTH/JANUARY
Y 2022
ACTIVITIES
SCHEDULED
STUDENT COMMENT MARK/10 SUPERVISOR’S
COMMENT
1 Stock take Counting all of our products
physically with my other teammates
then I made a list of products that are
not in our stock and sent it to the
sales department.
2 Creating my call
cycle with the
names of our
customers
Created a call cycle with our
customers who have not been buying
for a long time asking them why they
are no longer buying and tend to
their problems .Some customers
said our prices were too high ,so I
decided to offer them the type of
new medicine we have in our stock
at affordable prices
3 & 4 -Visiting our
clients
-Marketing our
new products
I, my supervisor and some of my
team mates went to our local
customers lie Farm and City ,
Agricura just but to mention a few
advertisings and marketing our new
products that we have in stock
offering them discounts if they buy
more. I also did a direct promotion
and talked kindly to our customers
about our new products and left
SEDCO and calendars flyers with
our products explaining how to use

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them.
MONTH/FEBRU
ARY 2022
ACTIVITIES
SCHEDULED
STUDENT COMMENT MARK/10 SUPERVISOR’S
COMMENT
1 Working in sales
department
Customers would call to place their orders and
some of the customers would send the list of
medicine they want on our email and I was the one
who was taking those orders and invoiced them
2 & 3 Working in sales
department
Attending to customers giving them
information on our products on how they work.
4 Customer care Following up on new customers and our already
existing customers physically

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MONTH/MAR
CH 2022
ACTIVITIES
SCHEDULED
STUDENT COMMENT MARK/10 SUPERVISOR’S
COMMENT
1 Working in
marketing and
sales department
I was working hand in hand with sales department and I was
answering calls from different clients and customers giving
them the availability stock in our warehouse ,Rtgs as well as
in USD prices .I would do quotations for bulk buying
customers for example companies such as .
2 Ordering and
issuing products
needed in the
warehouse
This task was not so hard to handle, I send a list with the type
of medicine we want to buy and ask for a quotation with the
current prices. After receiving the quotation, I will then
deposit the money and arrange with the logistics for
distribution.
3 Checking
whether the sales
have increase or
not and recording
those sales
Comparing the sales of the previous month with the current
one to see if they had increased or decreased. Also managed
to record all the sales done in the previous months.
4 Customer follow
up
Following up on new customers and our already existing
customers physically

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MONTH/APRI
L 2022
ACTIVITIES
SCHEDULED
STUDENT COMMENT MARK/10 SUPERVISOR’S
COMMENT
1 Attend staff
meeting concerning
our marketing field
trip
Held a meeting with my supervisor and other members to discuss
how to plan our marketing field trip and how to market and
advertise these products and start in which province.
2 Marketing field trip My Supervisor and l went on marketing field trips. Visited places
like Harare, Rusape and every pharmacies and hospitals in these
places.
3 & 4 Continue our
marketing field trip
(same marketing
strategy and
promotional
materials but
different budgets
since l was visiting
different fields like
-Chimanimani
-Chipinge
-Checheche
-Chiredzi
-Masvingo
-Ngundu
-Chivi
When l reached the hospitals, clinics and pharmacies, I introduced
myself and the name of our compan
1.Introduced our trading areas (give them our product list and
registration)
2.Ask for the needs (what they are urgently looking for thus order
and quotations.
3.l ask them to give us feedback on our service delivery that is if
the client is new.
4.I give them our promotional materials like pens, T-shirts, caps or
diaries that has name of our company inscribed.

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MONTH/MAY
2022
ACTIVITIES
SCHEDULED
STUDENT COMMENT MARK/10 SUPERVISOR’S
COMMENT
1 Stock take Counting all the farming products
respectively for auditing purposes
2 Deployed in the sales
department again
Customers would call to place
their orders .
SUPERVISOR’S SIGNATURE

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