This document provides information about international roaming services from Jio, including how to activate roaming, manage data usage while roaming, purchase roaming packs, check usage and rates, and get support. It includes step-by-step instructions, disclaimers, and annexures listing details like supported countries, partner networks, and airlines with inflight services.

1. INTERNATIONAL
ROAMING

2. USER CHECKLIST
Activating
International Roaming
Keeping an eye
on your data usage
Enjoying India’s 1st
time usage on MyJio app
Got questions about
international roaming?
STEP 1 STEP 2 STEP 3
STEP 4 STEP 5
STEP 7 STEP 8
STEP 6
Appendix

3. UNDERSTANDING OUR TARIFFS | PREPAID vs POSTPAID
STEP 1
Why should I increase my credit limit?
A.
B.
C.
Prepaid Packs:
Postpaid Non-Recurring Packs:
PayGo Rates:

4. 2. VALUE PACKS
1. UNLIMITED PACKS
UNDERSTANDING OUR TARIFFS | RATES
Type
MRP (Rs.) Validity
International
International Roaming
Number of Countries
111
166
111
166
Type
MRP (Rs.) Validity Commercial Usage limit
Daily 1 Day Daily
Daily
28 Days

5. UNDERSTANDING OUR TARIFFS | RATES
3. UNLIMITED PACKS
Type
MRP (Rs.) Validity Commercial Usage limit
Daily 1 Day Daily
Daily

6. INTERNATIONAL ROAMING
MyJio app or jio.com
Note:
STEP 2
MyJio
App
payment
5.
check your credit limit
4.
Select ‘Activate’.
receive a message once
3.
Select
‘International roaming’
2.
Select ‘Settings’
1.

7. Jio.com
Sign in to your account
by entering Mobile
Select ‘Settings’
‘Manage service’.
Enable ‘International
Roaming’
‘Submit’
International roaming has been
activated
1. 2.
3. 4.

8. credit limit
5.
‘Enhance credit limit’
6.
payment.
7.

9. ON YOUR DATA USAGE
Select ‘Settings’
select ‘Apps’ or
‘Application Manager'. running in
the background.
Remember to
re-enable
Select 'Settings',
then 'General'.
Select 'Background
App Refresh
‘Background
App Refresh’
STEP 3
ANDROID
IOS

10. ST
IN-FLIGHT SERVICES
STEP 4
If your phone does not connect to the AeroMobile network
automatically, you will need to go to ‘Carrier’ in your phone
settings and manually select AeroMobile.
Validity
MRP
1 Day
1 Day
1 Day
Data - 250 MB
Data - 500 MB
Data - 1 GB

11. GET THERE
Turn on your device when you reach your destination, and
ensure data roaming is switched on. You can then do the
following:
STEP 5
type “Hi” on this WhatsApp-chat
support number: +91 7018899999.
Purchase your
unlimited pack or global pack
for worry-free roaming.

12. NO BILL CHECK REAL TIME
USAGE ON MYJIO APP
unlimited pack or
50%
, 90%
, and 100%
Users can easily track real time usage
on MyJio
'Roam'
and data event
03
‘Check Usage’.
02
MyJio
01
STEP 6

13. Type “Hi” on this WhatsApp-chat 24*7 online support
Email: Call:
GOT QUESTIONS ABOUT
INTERNATIONAL ROAMING?
STEP 7
Disclaimer:

14. APPENDIX
STEP 8
Select Select
Select International IMSI
For most Android users
Settings
3.
1.
Settings Jionet
4.
Settings
2.
DEVICE SETTINGS FOR ANDROID
Jio4G
Tap

15. DEVICE SETTINGS FOR IPHONE (PHYSICAL SIM)
2.
SIM Applications
Mobile Data
Settings
Select International IMSI
Settings Mobile Data
1.
3.

16. ANNEXURE A – LIST OF 22 COUNTRIES, APPLICABLE WITH UNLIMITED PREPAID PACKS
Australia
Germany
Indonesia
Ireland
Italy
Malaysia
Optus
Bell Mobility
Telus
Meteor
Telecom Italia
Digi
Smart
Bell
TELUS
Tim
SMART
Singapore
Spain
United Arab Emirates
United Kingdom
United Kingdom
United States
NOS
M1
SK Telecom
Mobitel
True Move
DU
AT&T
NOS
Movistar
Mobitel LK
DU
AT&T
Handset Display Handset Display
Applicable
Partner Name
Applicable
Partner Name
Country Country

17. ANNEXURE B – LIST OF 100+ COUNTRIES, APPLICABLE
WITH VALUE PACKS- 1101 AND 1102
American Samoa
Anguilla
Anguilla
Antigua & Barbuda
Antigua & Barbuda
Aruba
Australia
Austria
Barbados
Barbados
Belarus
1
4
6
11
14
16
Digicel
Digicel
Digicel
Singtel Optus
ONE
Digicel
MTS
Belarus
Belgium
Belgium
Benin
Bermuda
Bermuda
MTS
BASE
Belgacom
Arreba
DIGITAL
Digicel
BMobile
Digicel
Bell Mobility
Telus
Digicel
Sr. No. Sr. No.
Country Name Country Name
Operator Operator

18. ANNEXURE B – LIST OF 100+ COUNTRIES, APPLICABLE
WITH VALUE PACKS- 1101 AND 1102
61
41
44
46
Dominica
Dominica
Ecuador
Egypt
El Salvador
Estonia
Estonia
Fiji
Finland
Operator
Digicel
Digicel
Digicel
Elisa
Elisa
France
France
Germany
Grenada
Grenada
Guernsey
Guyana
Guyana
Indonesia
Indonesia
FREE MOBILE
Bouygues Telecom
Digicel
Glo Mobile
Digicel
Digicel
Jersey Telecom
Digicel Mossel
Smartone
INDOSAT
Sr. No. Sr. No.
Country Name Country Name
Operator Operator

19. ANNEXURE B – LIST OF 100+ COUNTRIES, APPLICABLE
WITH VALUE PACKS- 1101 AND 1102
64
66
Ireland
Israel
Israel
Italy
Jamaica
Jamaica
Japan
Japan
Jersey
Jordan
Kenya
Kenya
Kiribati
METEOR
TIM
Digicel
Jersey Telecom
Amalgamated Telecom
Latvia
Luxembourg
Macau
Malaysia
Malaysia
Maldives
Martinique
Mauritius
Mauritius
Mexico
Mexico
Orange
Digi Telecom
U Mobile
Ooredoo
Digicel
MTML
Emtel
AT&T
AT&T
Sr. No. Sr. No.
Country Name Country Name
Operator Operator

20. ANNEXURE B – LIST OF 100+ COUNTRIES, APPLICABLE
WITH VALUE PACKS- 1101 AND 1102
111
114
116
Moldtelecom
Telenor
Digicel
Telenor
Nepal Telecom
Etisalat
MTN
Oman Telecom
Digicel
Optimus
AT&T
Ooredoo
MobileOne
SK Telecom
Mobitel
Digicel
Montenegro
Montserrat
Montserrat
Myanmar
Myanmar
Nepal
Nigeria
Nigeria
Oman
Qatar
Romania
Russia
Samoa
Saudi Arabia
Sierra Leone
Singapore
Slovenia
Spain
St Kitts & Nevis
Sr. No. Sr. No.
Country Name Country Name
Operator Operator

21. ANNEXURE B – LIST OF 100+ COUNTRIES, APPLICABLE
WITH VALUE PACKS- 1101 AND 1102
141
144
146
Digicel
Digicel
Digicel
Digicel
Digicel
Sunrise
Orange
True Move
Digicel Mossel
Digicel
AT&T
DU
AT&T
St Kitts & Nevis
St Lucia
St Lucia
Suriname
Trinidad And Tobago
Uganda
United Arab Emirates
United Kingdom
United Kingdom
United States
Uruguay
Sr. No. Sr. No.
Country Name Country Name
Operator Operator

22. ANNEXURE C – LIST OF 166 COUNTRIES, APPLICABLE
WITH VALUE PACKS- 1201 AND 1202
Albania
Algeria
Andorra
Angola
Anguilla
Antigua & Barbuda
Argentina
Armenia
Australia
Austria
Barbados
Belarus
Belgium
Bermuda
Bolivia
Bulgaria
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Estonia
Faroe Islands
Fiji
Finland
France
Gambia
Georgia
Germany
Gibraltar
Greece
Grenada
Guatemala
Guernsey
Guyana
Guyam
Iceland
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Japan
Jersey
Jordan
Kenya
Kiribati
Kossovo
Laos
Country

23. ANNEXURE C – LIST OF 166 COUNTRIES, APPLICABLE
WITH VALUE PACKS- 1201 AND 1202
Mexico
Moldova
Monaco
Montenegro
Montserrat
Morocco
Myanmar
Nepal
Nicaragua
Nigeria
Oman
Qatar
Romania
Russia
Saudi Arabia
Sierra Leone
Singapore
Slovenia
Spain
St Kitts & Nevis
St Lucia
Sudan
Suriname
Togo
Trinidad and Tobago
Tunisia
Uganda
United Arab Emirates
United Kingdom
United States
Uruguay
Latvia
Lebanon
Liberia
Luxembourg
Macau
Macedonia
Madagascar
Malaysia
Maldives
Malta
Mauritania
Mauritius
Country

24. ANNEXURE D – LIST OF PARTNER AIRLINES WITH INFLIGHT SERVICES
Aer Lingus
Air Serbia
Alitalia
Asiana Airlines
Partner Airlines Airports Served Services Enabled
New Delhi
New Delhi; West Bengal
Data and SMS
Data and SMS
All Services
All Services
No Data
All Services

25. ANNEXURE D – LIST OF PARTNER AIRLINES WITH INFLIGHT SERVICES
Egypt Air
Emirates
Partner Airlines Airports Served Services Enabled
New Delhi
New Delhi; Bangalore; Chennai; Mumbai and more
New Delhi; Bangalore; Chennai; Mumbai and more
New Delhi; Mumbai
All Services
Data and SMS
All Services
All Services
All Services
All Services

26. ANNEXURE D – LIST OF PARTNER AIRLINES WITH INFLIGHT SERVICES
Malaysia Airlines
Malindo Air
SAS Scandinavian Airlines
Singapore Airlines
SWISS
Partner Airlines Airports Served Services Enabled
New Delhi; Bangalore; Chennai; Mumbai and more
Mumbai
New Delhi
New Delhi; Mumbai
Data and SMS
Data and SMS
All Services
All Services
All Services
All Services

27. ANNEXURE D – LIST OF PARTNER AIRLINES WITH INFLIGHT SERVICES
Partner Airlines Airports Served Services Enabled
Asia and USA
New Delhi; Mumbai; Chennai
New Delhi
Data and SMS
Data and SMS
All Services
All Services