Customer profiling outlines the type of customers likely to purchase your product, what they want and why, features and benefits that matter most, and messaging that will help them find you in the first place. It enables highly targeted marketing and is an essential analysis tool. It allows you to concentrate on ‘real’ potential customers, saving you time and money.
This document profiles 3 potential customers for a software company:
1) Kelly Lawson, a 28-year-old marketing manager who likes being busy and dislikes pushy salespeople.
2) John Snow, a 56-year-old CFO who makes analytical decisions based on ROI and prefers financial business cases.
3) Paul Goldstein, a 36-year-old IT director who is tech-savvy but not a strong communicator and researches online.
What the cloud has to do with a burning house?Nane Kratzke
Cloud native applications can create enormous business growth and value in a very short amount of time. Take Instagram as one example company. It took only two years to get a net asset value of 1 billion USD. However, cloud-native applications are often characterized by a highly implicit technological dependency on hosting cloud infrastructures. What happens if you are forced to leave your cloud service provider? What happens if your cloud is burning? The project Cloud TRANSIT investigates how to design cloud-native applications and services to reduce technological dependencies on underlying cloud infrastructures.
This document is a list celebrating the close friendship between the author and their best friend. It highlights their inside jokes, listening to each other's stories, providing support during breakups, and relying on each other for honesty. Memorable experiences they have shared together over their long friendship include concerts, movies, sports, and camping inside jokes. The author expresses gratitude for their best friend's loyalty and support.
Shared Service Management - Service Manager Dag 2013Jordi Recasens
In de praktijk zien we HR, FM en ICT-afdelingen wel samenkomen, maar niet samenwerken. Dit is nodig wanneer u gezamenlijk uw dienstverlening verder wilt gaan verbeteren. Aan de hand van een uit de praktijk ontstaan groeimodel vertelt Jordi Recasens welke stappen nodig zijn om te komen tot Shared Service Management. Zo komt u tot een effectieve samenwerking binnen de dienstverlening, waarbij de kracht van de afdelingen wordt gebundeld. Gepresenteerd door: Jordi Recasens tijdens de Service Manager Dag, 2013
Este documento es la Ley de Hacienda Municipal del Estado de Baja California. Establece las disposiciones preliminares sobre los ingresos, impuestos, derechos y obligaciones fiscales municipales. Regula aspectos como la administración y recaudación de arbitrios, las garantías fiscales, los sujetos pasivos de créditos fiscales y las obligaciones contables de los contribuyentes.
This document contains daily affirmations for success in business and personal life. It includes affirmations about owning more projects, living with passion and belief, being a success in all endeavors, having enough money, achieving goals and dreams, being confident, communicating well, being wealthy and using wealth wisely, having resources to fulfill dreams, enjoying making money, being a powerful creator, having certainty about income, being an organized business person, deserving abundance, accomplishing financial goals with ease, having freedom over time, being inquisitive and creative, being committed and passionate, having energy for goals, having a masterpiece business, attracting helpful people, and having great joy and abundance.
Customer profiling outlines the type of customers likely to purchase your product, what they want and why, features and benefits that matter most, and messaging that will help them find you in the first place. It enables highly targeted marketing and is an essential analysis tool. It allows you to concentrate on ‘real’ potential customers, saving you time and money.
This document profiles 3 potential customers for a software company:
1) Kelly Lawson, a 28-year-old marketing manager who likes being busy and dislikes pushy salespeople.
2) John Snow, a 56-year-old CFO who makes analytical decisions based on ROI and prefers financial business cases.
3) Paul Goldstein, a 36-year-old IT director who is tech-savvy but not a strong communicator and researches online.
What the cloud has to do with a burning house?Nane Kratzke
Cloud native applications can create enormous business growth and value in a very short amount of time. Take Instagram as one example company. It took only two years to get a net asset value of 1 billion USD. However, cloud-native applications are often characterized by a highly implicit technological dependency on hosting cloud infrastructures. What happens if you are forced to leave your cloud service provider? What happens if your cloud is burning? The project Cloud TRANSIT investigates how to design cloud-native applications and services to reduce technological dependencies on underlying cloud infrastructures.
This document is a list celebrating the close friendship between the author and their best friend. It highlights their inside jokes, listening to each other's stories, providing support during breakups, and relying on each other for honesty. Memorable experiences they have shared together over their long friendship include concerts, movies, sports, and camping inside jokes. The author expresses gratitude for their best friend's loyalty and support.
Shared Service Management - Service Manager Dag 2013Jordi Recasens
In de praktijk zien we HR, FM en ICT-afdelingen wel samenkomen, maar niet samenwerken. Dit is nodig wanneer u gezamenlijk uw dienstverlening verder wilt gaan verbeteren. Aan de hand van een uit de praktijk ontstaan groeimodel vertelt Jordi Recasens welke stappen nodig zijn om te komen tot Shared Service Management. Zo komt u tot een effectieve samenwerking binnen de dienstverlening, waarbij de kracht van de afdelingen wordt gebundeld. Gepresenteerd door: Jordi Recasens tijdens de Service Manager Dag, 2013
Este documento es la Ley de Hacienda Municipal del Estado de Baja California. Establece las disposiciones preliminares sobre los ingresos, impuestos, derechos y obligaciones fiscales municipales. Regula aspectos como la administración y recaudación de arbitrios, las garantías fiscales, los sujetos pasivos de créditos fiscales y las obligaciones contables de los contribuyentes.
This document contains daily affirmations for success in business and personal life. It includes affirmations about owning more projects, living with passion and belief, being a success in all endeavors, having enough money, achieving goals and dreams, being confident, communicating well, being wealthy and using wealth wisely, having resources to fulfill dreams, enjoying making money, being a powerful creator, having certainty about income, being an organized business person, deserving abundance, accomplishing financial goals with ease, having freedom over time, being inquisitive and creative, being committed and passionate, having energy for goals, having a masterpiece business, attracting helpful people, and having great joy and abundance.
El documento describe los suelos de los abanicos aluviales en el departamento de Cesar, Colombia. Describe tres fases de abanicos aluviales (antiguo, subreciente y reciente) y los procesos erosivos y suelos asociados con cada fase debido al clima cálido y seco. El autor agradece y ofrece resumir cartográficamente las fases, erosión, pedregosidad y encharcamientos en perfiles de suelos.
Cloud Economics in Training and SimulationNane Kratzke
This slide presents a use case how to adopt IaaS cloud computing in higher education. It is shown that virtual labs can provide a more than 25 times cost advantage compared to classical dedicated on-premise in-house labs.
What's Trending in NATO Commercial Technologies and GamesJay Gendron
Nearly ten years ago, the training and modeling and simulations (M&S) communities teamed up to tackle a burgeoning issue – the use of commercial technologies and games in NATO. The challenge came from the cultural change inherent in the domain. Small businesses were the leaders in the game space, yet they were perceived as risks among acquisition authorities. The proponents pushed forward by forming a Modeling and Simulation Group workshop series called “Exploiting Commercial Technologies and Games for Use in NATO” to bridge the cultural gaps. Over ten years, twelve workshops have convened. Successes have been achieved and predictions made five years ago have been attained. This report provides (a) findings such as trends and possible explanations for factors contributing to attainment of workshop predications; (b) trends within technology, industry, and government with respect to commercial technologies and games for education and training; and (c) recommendations for consideration in planning future MSG commercial technology and games workshops.
This document provides instructions for making a clay dish in 3 steps: 1) Prepare the work area by covering a desk with newspaper. 2) Shape wet clay into a round, flat form by hand and build up the edges to form the dish shape. 3) Allow the clay dish to dry completely, and it can then be painted if desired. The overall goal is to learn basic clay hand-building techniques like making round shapes and distinguishing forms through a demonstration.
Zonificacion climatica aplicada a suelosCarlos Mendez
Este documento describe un estudio para generar una zonificación climática aplicada al levantamiento de suelos mediante el uso de índices de humedad y pisos térmicos. Se realizaron cálculos de evapotranspiración potencial, pruebas de zonificación climática y ajustes a instructivos existentes usando datos de campo y estaciones meteorológicas. Los resultados incluyen mapas de zonificación climática según los métodos de Caldas-Holdridge y Caldas-Lang.
This document is a research report on the virtual memory management of Linux. It discusses several key aspects of Linux's virtual memory system:
1) Linux uses a page replacement algorithm based on a clock algorithm, which cycles through physical memory pages checking for recent access using hardware-supported reference bits. This approximates an LRU replacement strategy.
2) Techniques like demand paging, copy-on-write, and memory mapping are used to improve efficiency. Only accessed pages are loaded into memory.
3) The report focuses on page replacement algorithms and swapping/caching technology, and identifies some problems with virtual memory management.
El documento describe los suelos de los abanicos aluviales en el departamento de Cesar, Colombia. Describe tres fases de abanicos aluviales (antiguo, subreciente y reciente) y los procesos erosivos y suelos asociados con cada fase debido al clima cálido y seco. El autor agradece y ofrece resumir cartográficamente las fases, erosión, pedregosidad y encharcamientos en perfiles de suelos.
Cloud Economics in Training and SimulationNane Kratzke
This slide presents a use case how to adopt IaaS cloud computing in higher education. It is shown that virtual labs can provide a more than 25 times cost advantage compared to classical dedicated on-premise in-house labs.
What's Trending in NATO Commercial Technologies and GamesJay Gendron
Nearly ten years ago, the training and modeling and simulations (M&S) communities teamed up to tackle a burgeoning issue – the use of commercial technologies and games in NATO. The challenge came from the cultural change inherent in the domain. Small businesses were the leaders in the game space, yet they were perceived as risks among acquisition authorities. The proponents pushed forward by forming a Modeling and Simulation Group workshop series called “Exploiting Commercial Technologies and Games for Use in NATO” to bridge the cultural gaps. Over ten years, twelve workshops have convened. Successes have been achieved and predictions made five years ago have been attained. This report provides (a) findings such as trends and possible explanations for factors contributing to attainment of workshop predications; (b) trends within technology, industry, and government with respect to commercial technologies and games for education and training; and (c) recommendations for consideration in planning future MSG commercial technology and games workshops.
This document provides instructions for making a clay dish in 3 steps: 1) Prepare the work area by covering a desk with newspaper. 2) Shape wet clay into a round, flat form by hand and build up the edges to form the dish shape. 3) Allow the clay dish to dry completely, and it can then be painted if desired. The overall goal is to learn basic clay hand-building techniques like making round shapes and distinguishing forms through a demonstration.
Zonificacion climatica aplicada a suelosCarlos Mendez
Este documento describe un estudio para generar una zonificación climática aplicada al levantamiento de suelos mediante el uso de índices de humedad y pisos térmicos. Se realizaron cálculos de evapotranspiración potencial, pruebas de zonificación climática y ajustes a instructivos existentes usando datos de campo y estaciones meteorológicas. Los resultados incluyen mapas de zonificación climática según los métodos de Caldas-Holdridge y Caldas-Lang.
This document is a research report on the virtual memory management of Linux. It discusses several key aspects of Linux's virtual memory system:
1) Linux uses a page replacement algorithm based on a clock algorithm, which cycles through physical memory pages checking for recent access using hardware-supported reference bits. This approximates an LRU replacement strategy.
2) Techniques like demand paging, copy-on-write, and memory mapping are used to improve efficiency. Only accessed pages are loaded into memory.
3) The report focuses on page replacement algorithms and swapping/caching technology, and identifies some problems with virtual memory management.
2. Insurance – Axa Turquía
Life and Non-Life Insurance
675 staff / >1600 (online) agencies
~1.5 mio Customers
Selection of processes automated
Customer Complaints (150 i/d)
Scoring Process (700 i/d)
Red Flag (After Scoring) (40 i/d)
IT Request – Project Process (800 i/m)
Benefits
Improved customer service
Reduced cycle times
Increased transparency, accountability
and profitability
3. Insurance – Aseguradora Ancon
Life and Non-Life Insurance
Provides Priv. & Comm., Surety, Life
and Health Insurance in Panama
Challenges
Quick response to dispersed partners
Managing headcount growth (70%)
Speed up response time for policy
issuance, delivery and collections
Unnecessary data entry duplication
wasted employee time
Benefits
Became preferred provider for agents
elimination of human error
consistency in customer service
Improved communication with remote
agents, improving agent satisfaction
Standardization and greater control of
the underwriting process
4. Celtic Insurance
Prime US health insurer
Implemented BPM as process platform
automated numerous processes
Benefits
50% - 60% performance gain
More than 60% of previously manual steps
automated
Application Processing reduced by days
Active Directory integration allows for group
and queue task assignments
Time-based monitoring system keeps the
process within security parameters and
HIPAA guidelines
Users follow the process without
circumventing the workflow
5. West Park Healthcare
West Park Assessment Centre
provides impartial and credible third-
party opinions for the resolution of
insurance matters between insurers
and claimants.
Ultimus is the „nerve center“ of the
organisation
automation key business processes of
organisation
Goal to save money and time
Greater efficiency and effectiveness
Remained operational during SARS
outbreak due to web-based solution
6. Other Insurance Customers
German Auto Insurer
Largest public servant insurer
Health Insurer in Germany
World Leader
commercial property insurance and risk
management
Homeowner Insurance
to mortgage originators, homebuilders
and real estate agents
keeps you within RESPA guidelines.
Taiwan Insurance
Wide variety of insurance products
A Worldwide Leader
based in France, automate
administrative processes with Ultimus