This document summarizes a presentation by Dr. Michael Bloom on enhancing worker productivity in Canada's tourism sector. It discusses how improving human capital through skills development is key to increasing productivity and competitiveness. It notes that Canada's productivity is falling relative to other nations due to labor and skills shortages. The presentation outlines several trends that will impact the workforce in the coming years, such as an aging population, increasing diversity, and new technologies enabling people to work remotely. It emphasizes the need for organizations to adapt to these changes to attract and retain talented workers.
PPS was founded in 1941 by a group of eight dentists who sought to create a mutual organization to provide financial protection for graduate professionals against risks to their ability to practice. Since then, PPS has grown significantly while maintaining its mutual status where members exclusively share in profits. PPS offers a suite of products including sickness and permanent incapacity benefits, life insurance, health insurance, disability insurance, and investments. Members can accumulate a Surplus Rebate Account where balances have exceeded premium payments for some members. PPS remains the preferred provider of financial solutions for graduate professionals in South Africa with over R17 billion in assets under management.
The document discusses business mobility and Nokia's business mobility solutions. It notes that 850 million people globally used mobile phones for business purposes in 2009, while only about 20 million used mobile email daily. The adoption of mobility solutions is well along, with factors like virtual workforces and disruptive technologies driving business needs for productivity and efficiency gains through mobility. Nokia provides business mobility solutions across planning, deployment, operations and optimization. It discusses Nokia phones, software and services that provide integrated mobility solutions for businesses.
Richard Simpson Martin has extensive experience in marketing, management consulting, real estate, media, and political campaign management. He has worked on campaigns across several states and provided consulting services to businesses in various industries. Martin has degrees from West Virginia University and Berklee College of Music, and has undertaken additional training in real estate.
This two-day conference on pharmaceutical sales force effectiveness and automation featured expert speakers discussing topics like measuring sales force effectiveness, opportunities and challenges, training modules, multichannel marketing models, analytics and reporting techniques, motivation and incentivization, and key account management. The agenda included workshops, panel discussions, and networking opportunities to help pharmaceutical companies optimize their sales forces.
'Sales & marketing transformation' for Randstad - CircleB2B Marketing
Qualitative research undertaken by Circle enabled Randstad to develop a radical different approach to this business, leading to a substantial increase in turnover, profitability and market share over a 12 month period.
In the past Randstad had focussed on the provision of traditional HR services (such as payroll and timesheet management) to the university sector. At a time of budget cuts in the university sector, insights developed by Circle identified the potential for a much broader outsourced proposition that focussed on student welfare and pastoral care.
The result? Randstad fully embraced the findings and repositioned the business, developed an entirely new offer and a radically different engagement style.
David Willan and Victoria Short will demonstrate how detailed insights and a deep understanding of client needs has led to a complete transformation of this business.
세바시 15분 조재형 가톨릭의과대학 서울성모병원 내분비내과 조교수 - 우리 의학교과서의 세계진출, 그 15년의 기록cbs15min
1993년 가톨릭 의과대 본과에 들어간 세 명의 젊은 의학도는 같은 의문을 품었습니다. 우리가 만든 의학교과서는 왜 없을까? 우리는 왜 외국서적으로만 공부해야 할까? 외국의 의대생이 우리가 만든 의학교과서로 공부하게 할 순 없을까? 이런 의문에 답을 내고, 또 그 답을 실현시키기까지 15년의 세월이 흘렀습니다. 20대 청년에서 이제 중년의 의사가 된 지금, 그 15년의 이야기를 15분의 메시지로 전합니다.
PPS was founded in 1941 by a group of eight dentists who sought to create a mutual organization to provide financial protection for graduate professionals against risks to their ability to practice. Since then, PPS has grown significantly while maintaining its mutual status where members exclusively share in profits. PPS offers a suite of products including sickness and permanent incapacity benefits, life insurance, health insurance, disability insurance, and investments. Members can accumulate a Surplus Rebate Account where balances have exceeded premium payments for some members. PPS remains the preferred provider of financial solutions for graduate professionals in South Africa with over R17 billion in assets under management.
The document discusses business mobility and Nokia's business mobility solutions. It notes that 850 million people globally used mobile phones for business purposes in 2009, while only about 20 million used mobile email daily. The adoption of mobility solutions is well along, with factors like virtual workforces and disruptive technologies driving business needs for productivity and efficiency gains through mobility. Nokia provides business mobility solutions across planning, deployment, operations and optimization. It discusses Nokia phones, software and services that provide integrated mobility solutions for businesses.
Richard Simpson Martin has extensive experience in marketing, management consulting, real estate, media, and political campaign management. He has worked on campaigns across several states and provided consulting services to businesses in various industries. Martin has degrees from West Virginia University and Berklee College of Music, and has undertaken additional training in real estate.
This two-day conference on pharmaceutical sales force effectiveness and automation featured expert speakers discussing topics like measuring sales force effectiveness, opportunities and challenges, training modules, multichannel marketing models, analytics and reporting techniques, motivation and incentivization, and key account management. The agenda included workshops, panel discussions, and networking opportunities to help pharmaceutical companies optimize their sales forces.
'Sales & marketing transformation' for Randstad - CircleB2B Marketing
Qualitative research undertaken by Circle enabled Randstad to develop a radical different approach to this business, leading to a substantial increase in turnover, profitability and market share over a 12 month period.
In the past Randstad had focussed on the provision of traditional HR services (such as payroll and timesheet management) to the university sector. At a time of budget cuts in the university sector, insights developed by Circle identified the potential for a much broader outsourced proposition that focussed on student welfare and pastoral care.
The result? Randstad fully embraced the findings and repositioned the business, developed an entirely new offer and a radically different engagement style.
David Willan and Victoria Short will demonstrate how detailed insights and a deep understanding of client needs has led to a complete transformation of this business.
세바시 15분 조재형 가톨릭의과대학 서울성모병원 내분비내과 조교수 - 우리 의학교과서의 세계진출, 그 15년의 기록cbs15min
1993년 가톨릭 의과대 본과에 들어간 세 명의 젊은 의학도는 같은 의문을 품었습니다. 우리가 만든 의학교과서는 왜 없을까? 우리는 왜 외국서적으로만 공부해야 할까? 외국의 의대생이 우리가 만든 의학교과서로 공부하게 할 순 없을까? 이런 의문에 답을 내고, 또 그 답을 실현시키기까지 15년의 세월이 흘렀습니다. 20대 청년에서 이제 중년의 의사가 된 지금, 그 15년의 이야기를 15분의 메시지로 전합니다.
This document discusses the success of the jQuery JavaScript library. It summarizes jQuery's success by highlighting its simple yet powerful API, large community, extensive documentation and tutorials, and emphasis on helping users grow from beginners to contributors. Key aspects that drove adoption included a focus on technical excellence, an open and helpful community, and providing resources for users to learn and extend their skills over time.
The document discusses creativity and provides biographies of two individuals, Aniss and Myriam, including their professional experiences, skills, hobbies and studies to get to know them better. It also discusses digging deeper into ideas, not stopping creative pursuits, and searching for wild and unexpected solutions.
This document discusses effective teaching and how to develop, evaluate, and ensure it. It notes that effective teachers engage students in active learning, create intellectually ambitious tasks, and continuously assess student learning. It also discusses the importance of developing equitable teaching practices. The document examines factors that influence teacher effectiveness and concerns about evaluating teachers based on student test scores. It advocates for comprehensive evaluation systems and investing in high-quality teacher preparation, mentoring, professional learning and performance assessments.
This document summarizes a study that assessed factors influencing adolescents' decisions to abstain from sex in Kampala, Uganda. The study used surveys of 353 adolescents aged 12-21. Statistical analysis found that age, sex, living situation, relationships, and exposure to pornography were significantly associated with abstaining. Specifically, adolescents aged 12-14, males, and those who believed in virginity were more likely to abstain. The conclusion calls for campaigns promoting chastity and addressing myths about abstinence to increase rates of abstinence among adolescents.
- MeadWestvaco reported earnings results for the first quarter of 2009, with lower operating results reflecting weaker demand due to the challenging global economic environment.
- The company is executing strategies to significantly improve its business model and expects to achieve $125 million in savings for 2009 through actions like job cuts and manufacturing closures.
- Actions are helping maximize performance and maintain financial strength during this difficult period, as evidenced by a doubling of cash from operations to $90 million in Q1 2009.
This document provides information for a sales force training on medical imaging systems held in Riga, Latvia in 2010. It includes presentations and materials on Philips' portfolio of diagnostic and interventional x-ray, computed tomography, magnetic resonance, nuclear medicine, and supporting solutions like Ambient Experience, refurbished systems, and healthcare informatics. The training materials are contained on multiple DVDs covering topics like product portfolios, predefined configurations, tender specifications, application tables, competition comparisons, and marketing materials.
JESS3 is a creative interactive agency that specializes in social media data visualization. They have worked with many large corporate and government clients on projects involving data visualization, including Microsoft, IBM, Intel, consumer brands, media companies, non-profits and more. Their work involves representing social media data and conversations through visualizations like dots representing articles with size showing popularity and circles showing comment amounts. They also use color coding to show topics or categories.
Solution Unlimited is a recruitment firm focused on client satisfaction, excellence, creativity, integrity, and teamwork. They follow a tested recruitment process: understanding client needs, evaluating candidates, creating a shortlist, assisting with interviews and offers, and often facilitating preliminary meetings between clients and candidates. Solution Unlimited aims to find the best cultural fit by leveraging their HR expertise and flexible, experienced recruitment professionals.
Dave Lilly is a freelance illustrator and graphic designer based in Highlands Ranch, Colorado. He has over 15 years of experience working for various clients on projects including logo design, identity packages, book illustrations, packaging, and more. He has a BFA in Illustration from Columbus College of Art and Design and is proficient in Adobe Illustrator, Photoshop, and InDesign.
Making federations work together more effectively - Nicole Harris, JISC Adva...Eduserv
REFEDS is an organization that works to help academic federations work more effectively together. It was established in 2010 and is funded by several national research and education networks and federations. REFEDS has established a steering committee, work plans, and reporting processes. It aims to standardize and simplify policies, metadata, and processes across federations through projects like policy reviews, discovery, and a proposed metadata registry called PEER or REEP. The overall goal is to reduce barriers to effective federation use and improve interfederation.
This document outlines a year-end performance appraisal system for teachers with 3 main sections: 1) Instructional Competence which evaluates lesson planning, technical assistance, learner achievement, and community involvement; 2) Professional Characteristics which evaluates personal traits; and 3) Punctuality and Attendance. Teachers receive ratings in each section that are combined for an overall performance rating with possible plus factors for additional achievements. The system aims to provide a comprehensive evaluation of teacher performance both inside and outside the classroom over the past school year.
2010 Honda Insight Hybrid color brochure provided by Griffith Honda located in Portland, OR. Find the 2010 Honda Insight Hybridfor sale in Oregon; call about our current sales and incentives at (866) 648-2271.
We sell and service honda vehicles all over the northwest in portland, beaverton, gresham, troutdale, hillsboro, salem, lake oswego, vancouver, seattle, bellevue, tri-cities, pasco, richland, kennewick, walla walla, milton freewater, hermiston, arlington, moro, grass valley, rufus, dufur, the dalles, hood river, white salmon, goldendale, dallesport, parkdale, wasco, tygh valley, maupin, lyle, carson, stevenson, bingen, odell, cascade locks, mosier, mt hood, wamic, roosevelt, klickitat, cook, appleton, bickleton, glenwood, trout lake, and underwood.
Workshop Of Ict Indicators In Education Ocde@cristobalcobo
Open a file
Play computer games
Start a computer game
Save a computer document or file
Delete a computer document or file
Draw pictures using a mouse
Print a computer document or file
Scroll a document up and down a screen
Create/edit a document
Move files from one place to another on a computer
Copy a file from a floppy disk
The document summarizes Brian Hill's presentation at the 16th Diggers and Dealers Mining Forum in Kalgoorlie, Australia from August 4-6, 2008. It discusses Newmont Mining's strong second quarter performance in 2008, maintaining full year guidance, and focus on operational execution, project delivery, exploration and growth, financial strength, and leveraging its assets. It provides highlights on costs, sales, projects such as Boddington and Hope Bay, and exploration opportunities at locations like Callie Deeps to add reserves.
Veyond Partners is Telecom/Media/Technology focused cosulting/advisory frim based in Korea led by yunho chung a well known figure on Korean Digial Landscape
20120820 conversion of historic newspapers to digital objects [boris yeltsin ...Frederick Zarndt
This document provides statistics about the digitization of newspapers and use of digital and physical newspapers. It includes data such as population sizes, numbers of unique visitors to digital newspaper collections, requests for physical newspapers in reading rooms, percentages of genealogical and other users, and ages of users. The statistics cover countries such as Australia, France, the Netherlands, New Zealand, Norway, Singapore, the UK, and the USA. It compares numbers of requests for physical newspapers to numbers of visitors for digitized historical newspapers. It also provides additional data on some digital newspaper collections, including their approximate sizes in pages and numbers of lines corrected.
Enterprise Collaboration: Can You Connect Social Learning and Business Perfor...Human Capital Media
How’s your social learning initiative going? If you are like most companies, you can easily match your situation with one of the following categories.
Category 1: We are just getting started and are unsure of how to proceed.
Category 2: We have started using social media for learning, but we don’t really have a strategy for how to leverage it.
Category 3: We have mastered the technology and its adoption and are seeing daily benefit.
If your situation falls into either Category 1 or Category 2, this session is a must for you. Learn how to put social learning into context and into action in your organization. If your situation is closest to Category 3, we encourage you to attend this session to share the successes of your experience with your peers. Either way, this session promises to connect you.
Eric Bruner, Chief Technologist, RWD Technologies
The document summarizes Brian Hill's presentation at the 16th Diggers and Dealers Mining Forum in Kalgoorlie, Australia from August 4-6, 2008. It includes cautionary statements about forward-looking projections and explains non-GAAP financial measures. The presentation highlights that Newmont Mining tied for first place in an overall safety ranking and discusses Newmont's second quarter 2008 financial results which included adjusted net income of $230 million, GAAP net income of $277 million, and costs applicable to sales of $440 per ounce of gold.
This lecture identifies three functional mechanism or means of developing successful base of the pyramid business models--value creation, cost reduction, and market penetration. Successful ventures simultaneously utilize all three of these mechanisms in localizing technology, establishing a business model, and interfacing with local ecosystems. An emphasis on value creation through stakeholder engagement and collective agency are differentiating characteristics of efforts to serve unmet needs.
The document provides information on Altair Advisers LLC, an investment advisory firm. It summarizes their credentials and experience. Specifically, it notes that Altair was formed by former Arthur Andersen consultants to focus on independent investment counsel for high net worth clients. It lists their assets under management, fees, minimum requirements, and custodian. It also provides biographies of the firm's principals, noting their credentials, experience, and recognition in the financial industry.
KlikEyeDoc is an online platform that aims to connect optometrists across the United States. It facilitates alumni relations and provides continuing education resources to solve knowledge needs. Optometrists, faculty, researchers, and students can use the platform. Key features include promoting optometry practices, online profiles, job postings, group discussions, and a knowledge stream of educational content. The goal is to engage and improve the profession and career prospects of optometrists.
This document discusses the success of the jQuery JavaScript library. It summarizes jQuery's success by highlighting its simple yet powerful API, large community, extensive documentation and tutorials, and emphasis on helping users grow from beginners to contributors. Key aspects that drove adoption included a focus on technical excellence, an open and helpful community, and providing resources for users to learn and extend their skills over time.
The document discusses creativity and provides biographies of two individuals, Aniss and Myriam, including their professional experiences, skills, hobbies and studies to get to know them better. It also discusses digging deeper into ideas, not stopping creative pursuits, and searching for wild and unexpected solutions.
This document discusses effective teaching and how to develop, evaluate, and ensure it. It notes that effective teachers engage students in active learning, create intellectually ambitious tasks, and continuously assess student learning. It also discusses the importance of developing equitable teaching practices. The document examines factors that influence teacher effectiveness and concerns about evaluating teachers based on student test scores. It advocates for comprehensive evaluation systems and investing in high-quality teacher preparation, mentoring, professional learning and performance assessments.
This document summarizes a study that assessed factors influencing adolescents' decisions to abstain from sex in Kampala, Uganda. The study used surveys of 353 adolescents aged 12-21. Statistical analysis found that age, sex, living situation, relationships, and exposure to pornography were significantly associated with abstaining. Specifically, adolescents aged 12-14, males, and those who believed in virginity were more likely to abstain. The conclusion calls for campaigns promoting chastity and addressing myths about abstinence to increase rates of abstinence among adolescents.
- MeadWestvaco reported earnings results for the first quarter of 2009, with lower operating results reflecting weaker demand due to the challenging global economic environment.
- The company is executing strategies to significantly improve its business model and expects to achieve $125 million in savings for 2009 through actions like job cuts and manufacturing closures.
- Actions are helping maximize performance and maintain financial strength during this difficult period, as evidenced by a doubling of cash from operations to $90 million in Q1 2009.
This document provides information for a sales force training on medical imaging systems held in Riga, Latvia in 2010. It includes presentations and materials on Philips' portfolio of diagnostic and interventional x-ray, computed tomography, magnetic resonance, nuclear medicine, and supporting solutions like Ambient Experience, refurbished systems, and healthcare informatics. The training materials are contained on multiple DVDs covering topics like product portfolios, predefined configurations, tender specifications, application tables, competition comparisons, and marketing materials.
JESS3 is a creative interactive agency that specializes in social media data visualization. They have worked with many large corporate and government clients on projects involving data visualization, including Microsoft, IBM, Intel, consumer brands, media companies, non-profits and more. Their work involves representing social media data and conversations through visualizations like dots representing articles with size showing popularity and circles showing comment amounts. They also use color coding to show topics or categories.
Solution Unlimited is a recruitment firm focused on client satisfaction, excellence, creativity, integrity, and teamwork. They follow a tested recruitment process: understanding client needs, evaluating candidates, creating a shortlist, assisting with interviews and offers, and often facilitating preliminary meetings between clients and candidates. Solution Unlimited aims to find the best cultural fit by leveraging their HR expertise and flexible, experienced recruitment professionals.
Dave Lilly is a freelance illustrator and graphic designer based in Highlands Ranch, Colorado. He has over 15 years of experience working for various clients on projects including logo design, identity packages, book illustrations, packaging, and more. He has a BFA in Illustration from Columbus College of Art and Design and is proficient in Adobe Illustrator, Photoshop, and InDesign.
Making federations work together more effectively - Nicole Harris, JISC Adva...Eduserv
REFEDS is an organization that works to help academic federations work more effectively together. It was established in 2010 and is funded by several national research and education networks and federations. REFEDS has established a steering committee, work plans, and reporting processes. It aims to standardize and simplify policies, metadata, and processes across federations through projects like policy reviews, discovery, and a proposed metadata registry called PEER or REEP. The overall goal is to reduce barriers to effective federation use and improve interfederation.
This document outlines a year-end performance appraisal system for teachers with 3 main sections: 1) Instructional Competence which evaluates lesson planning, technical assistance, learner achievement, and community involvement; 2) Professional Characteristics which evaluates personal traits; and 3) Punctuality and Attendance. Teachers receive ratings in each section that are combined for an overall performance rating with possible plus factors for additional achievements. The system aims to provide a comprehensive evaluation of teacher performance both inside and outside the classroom over the past school year.
2010 Honda Insight Hybrid color brochure provided by Griffith Honda located in Portland, OR. Find the 2010 Honda Insight Hybridfor sale in Oregon; call about our current sales and incentives at (866) 648-2271.
We sell and service honda vehicles all over the northwest in portland, beaverton, gresham, troutdale, hillsboro, salem, lake oswego, vancouver, seattle, bellevue, tri-cities, pasco, richland, kennewick, walla walla, milton freewater, hermiston, arlington, moro, grass valley, rufus, dufur, the dalles, hood river, white salmon, goldendale, dallesport, parkdale, wasco, tygh valley, maupin, lyle, carson, stevenson, bingen, odell, cascade locks, mosier, mt hood, wamic, roosevelt, klickitat, cook, appleton, bickleton, glenwood, trout lake, and underwood.
Workshop Of Ict Indicators In Education Ocde@cristobalcobo
Open a file
Play computer games
Start a computer game
Save a computer document or file
Delete a computer document or file
Draw pictures using a mouse
Print a computer document or file
Scroll a document up and down a screen
Create/edit a document
Move files from one place to another on a computer
Copy a file from a floppy disk
The document summarizes Brian Hill's presentation at the 16th Diggers and Dealers Mining Forum in Kalgoorlie, Australia from August 4-6, 2008. It discusses Newmont Mining's strong second quarter performance in 2008, maintaining full year guidance, and focus on operational execution, project delivery, exploration and growth, financial strength, and leveraging its assets. It provides highlights on costs, sales, projects such as Boddington and Hope Bay, and exploration opportunities at locations like Callie Deeps to add reserves.
Veyond Partners is Telecom/Media/Technology focused cosulting/advisory frim based in Korea led by yunho chung a well known figure on Korean Digial Landscape
20120820 conversion of historic newspapers to digital objects [boris yeltsin ...Frederick Zarndt
This document provides statistics about the digitization of newspapers and use of digital and physical newspapers. It includes data such as population sizes, numbers of unique visitors to digital newspaper collections, requests for physical newspapers in reading rooms, percentages of genealogical and other users, and ages of users. The statistics cover countries such as Australia, France, the Netherlands, New Zealand, Norway, Singapore, the UK, and the USA. It compares numbers of requests for physical newspapers to numbers of visitors for digitized historical newspapers. It also provides additional data on some digital newspaper collections, including their approximate sizes in pages and numbers of lines corrected.
Enterprise Collaboration: Can You Connect Social Learning and Business Perfor...Human Capital Media
How’s your social learning initiative going? If you are like most companies, you can easily match your situation with one of the following categories.
Category 1: We are just getting started and are unsure of how to proceed.
Category 2: We have started using social media for learning, but we don’t really have a strategy for how to leverage it.
Category 3: We have mastered the technology and its adoption and are seeing daily benefit.
If your situation falls into either Category 1 or Category 2, this session is a must for you. Learn how to put social learning into context and into action in your organization. If your situation is closest to Category 3, we encourage you to attend this session to share the successes of your experience with your peers. Either way, this session promises to connect you.
Eric Bruner, Chief Technologist, RWD Technologies
The document summarizes Brian Hill's presentation at the 16th Diggers and Dealers Mining Forum in Kalgoorlie, Australia from August 4-6, 2008. It includes cautionary statements about forward-looking projections and explains non-GAAP financial measures. The presentation highlights that Newmont Mining tied for first place in an overall safety ranking and discusses Newmont's second quarter 2008 financial results which included adjusted net income of $230 million, GAAP net income of $277 million, and costs applicable to sales of $440 per ounce of gold.
This lecture identifies three functional mechanism or means of developing successful base of the pyramid business models--value creation, cost reduction, and market penetration. Successful ventures simultaneously utilize all three of these mechanisms in localizing technology, establishing a business model, and interfacing with local ecosystems. An emphasis on value creation through stakeholder engagement and collective agency are differentiating characteristics of efforts to serve unmet needs.
The document provides information on Altair Advisers LLC, an investment advisory firm. It summarizes their credentials and experience. Specifically, it notes that Altair was formed by former Arthur Andersen consultants to focus on independent investment counsel for high net worth clients. It lists their assets under management, fees, minimum requirements, and custodian. It also provides biographies of the firm's principals, noting their credentials, experience, and recognition in the financial industry.
KlikEyeDoc is an online platform that aims to connect optometrists across the United States. It facilitates alumni relations and provides continuing education resources to solve knowledge needs. Optometrists, faculty, researchers, and students can use the platform. Key features include promoting optometry practices, online profiles, job postings, group discussions, and a knowledge stream of educational content. The goal is to engage and improve the profession and career prospects of optometrists.
The document provides an overview of Newmont Mining Corporation's operations and outlook. It discusses Newmont's global portfolio, including major projects in development. It notes rising global inflation and gold prices are creating a bull market for gold. Newmont has been expanding margins through cost containment and eliminating hedging. It highlights the company's leading safety and environmental performance. Newmont is focused on advancing projects like Conga and Akyem to further increase shareholder value.
The document provides an overview of Newmont Mining Corporation's operations and outlook. It discusses Newmont's global portfolio, including major projects in development. It notes that global gold production is declining while costs are rising. Newmont has gained momentum by eliminating its hedge book and divesting non-core assets to focus on reserve growth and cost containment. The company has achieved margin expansion through improved cost performance and an unhedged position to benefit from rising gold prices. Newmont is also working to advance projects in Peru, Canada, and Ghana to build on its pipeline of world-class gold deposits.
MeadWestvaco reported second quarter 2007 earnings. Sales increased 9% to $1.7 billion compared to the second quarter of 2006. Profit from primary segments grew 20% to $149 million. Segment profits increased across Packaging Resources (38% to $90 million), Consumer & Office Products (41% to $24 million), and Specialty Chemicals (42% to $11 million). Consumer Solutions profit grew 4% to $24 million. The company expects positive momentum to continue into the seasonally stronger second half of 2007.
MeadWestvaco reported second quarter 2007 earnings. Sales increased 9% to $1.7 billion compared to the second quarter of 2006. Profit from primary segments grew 20% to $149 million. Segment profits increased across Packaging Resources (38% to $90 million), Consumer & Office Products (41% to $24 million), and Specialty Chemicals (42% to $11 million). Consumer Solutions profit grew 4% to $24 million. The company expects positive momentum to continue into the seasonally stronger second half of 2007.
Week 1 2 Intro To Foodservice Industry 3 2552Pavit Tansakul
This document provides an overview of the course FBM-341 Food and Beverage Management. It outlines the course description, objectives, schedule and assessment. The course aims to teach principles and techniques of food and beverage service as well as managerial tasks like purchasing, ordering and stock management. It will cover topics like types of food service operations and facilities, career paths in the industry, and the history and development of food service from ancient times to modern commercial operations. Assessment will include assignments, quizzes, projects and a final exam.
Recruitment and Social Media | SingaporeMarCruiter
This document discusses strategies for using social media in talent recruitment. It begins by outlining how the recruitment landscape has changed from relying on a small number of static channels to a dynamic, indefinite number of options. It then recommends minimizing the use of agencies, which traditionally provided access to candidate databases, by directly connecting with candidates using social media like LinkedIn, Twitter, and online referral systems. Specific strategies outlined include engaging employees' social networks to find referrals, maintaining talent pools of interested candidates, building ongoing relationships through events, and focusing on the most effective social media sources to build an internal corporate recruitment department and reduce agency costs.
This document discusses how banks can enable transformation through process automation. It states that centralizing back-office functions through business process management (BPM) and enterprise content management (ECM) can improve overall customer experience. Process automation is necessary to digitize manual and paper-based processes, eliminate redundant activities, and provide greater visibility and compliance. Key processes that can be automated include account opening, loan processing, and trade finance. Automation leads to improved productivity, standardized processes, and enhanced customer experiences across multiple channels. The document also outlines Newgen's banking solutions that provide ready-made templates and products to help banks transform processes through compliance, visibility, and reduced costs.
Scrum is simple to explain, yet hard to implement. Often the mechanics are executed without adoption of the underlying principles and values. This happens often where management assumes that Scrum is “just for software development” and that nothing else needs changing. In such situations, Scrum roles, artifacts and events are understood in terms of the prevailing traditional mindset:
- backlog as a specification
- sprint as a small project
- ScrumMaster as project manager
- commitment as a fixed date & scope contract
While such an implementation of Scrum might deliver predictable results and lead to some improvements, it often fails to transform the organisational mindset and culture. Your business might do the wrong things righter instead of delivering better and better products to delight your customers. To achieve a transformation of mindset and culture, an organisation needs to avoid the pitfalls mentioned above and adopt Scrum as a framework that inspires everyone to continually challenge the status quo. One way to achieve this is using Scrum sprints as risk-limiting containers for safe-to-fail experiments. This enables you to deliberately discover the potential of your people's capability and your products' value. Reviews and retrospectives need to be leveraged to drive this continuous improvement process. The talk will increase awareness of these types of Scrum and help you to rather “be agile” instead of just “do agile”—using Scrum to drive that transformation.
The document discusses policies to support design. It provides examples of the UK's "World Class Performance Programme" that invests over £100 million annually in elite British athletes. This long-term investment has significantly increased UK medals in the Olympics from 1 gold in 1996 to 19 golds in 2008. The document also defines design policy as translating political vision into programs and actions to develop design resources and encourage their use. Design policies are implemented through programs in areas like education, awards, and business support. Finally, the document compares design policy approaches in countries like Finland, Korea, Brazil and India.
The document discusses the challenging job market situation, with far more unemployed and underemployed individuals compared to available job openings. It recommends developing a clear plan to execute an effective job search, including defining your value proposition, networking strategy, and identifying target companies and their needs. Effective networking involves creating value for potential employers through offering information and solutions, with the goal of securing interviews and opportunities.
The document provides information about Harvard Group International, a retained search firm. It summarizes that they have been in business since 1997, have 35 staff members with over 300 years of combined search experience. They specialize in executive search across many industries, with a focus on energy. Their metrics show high rates of project completion, candidates presented within 30 days, and placing candidates who meet diversity criteria.
The Lehman Wave
Investigating what is happening in the Financial Crisis
By Robert Peels
LogiChem 2011 will be the event's tenth anniversary and an opportunity for the most senior chemical supply chain & global logistics directors from the European chemicals community to come together once again share experiences, make new contacts and benchmark the latest chemical supply chain initiatives.
Not only will LogiChem 2011 be a chance for the chemical industry to reminisce about the last ten years but an opportunity to shape the next decade. To celebrate a decade of LogiChem, there will be an exciting three day programme filled with networking opportunities in our new location, Antwerp.
1. Enhancing Worker Productivity
in Canada’s Tourism Sector
Dr. Michael Bloom
Vice-President, Organizational Effectiveness and Learning
The Conference Board of Canada
9th Annual Tourism HR Forum, Edmonton, AB
November 16, 2010
www.conferenceboard.ca
2. Human Capital
• Improving human capital is essential to
productivity, competitiveness, and
performance of our organizations and
communities.
• Human Capital is one of three key drivers of
productivity and organizational
performance.
• Other two are financial capital and physical
capital – machinery and equipment.
www.conferenceboard.ca
3. Human Capital and Productivity
• Canada’s productivity performance is
falling relative to nations, partly due to
our labour and skills shortages.
• Skills shortages include gaps,
mismatches and obsolescence.
• Skills shortages often (not always) result
from labour shortages in workplaces.
www.conferenceboard.ca
4. Unemployment Rate vs. Natural
Rate (percent), 1981-2015
13.0
12.0
11.0
Unemployment Rate
10.0
9.0
8.0
7.0
Natural rate
6.0
5.0
Sources: The Conference Board of Canada; Statistics Canada.
www.conferenceboard.ca
5. Productivity Drivers
Firm-Specific
Factors
Human capital
al
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Business & Policy
Environment
Degree of competition
ation
de
nership
x
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Openness to tra
s
and investment
f ir m
ker
b a n iz
truc
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or
Foreign ow
f
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Size o
al s
rs/Ur
e
ct/S
ri
ss
ust
u s te
u
Cla
Prod
Ind
Global Forces
Cl
Trade liberalization World commodity Political events Other global events
price changes
Source: The Conference Board of Canada.
www.conferenceboard.ca
7. Report Card on Canada:
2010
• Canada ranks 14th among the 17
peer countries on innovation.
• Despite pockets of achievement,
Canada has been a consistent “D”
performer on its capacity to
innovate since the 1980s.
www.conferenceboard.ca
8. Organizations will need to fill positions for
which only a limited applicant pool exists
www.conferenceboard.ca
9. Demography adds Long-Term
Pressure:
• 20 per cent of Canada’s working
population reaches retirement age
by 2025.
www.conferenceboard.ca
10. 10 Trends in the World of Work,
2020
• Navigating through the Storm: Leaders and
the World of Work in 2020 (2010)
• Trends that will affect human capital and
reflect changes in the makeup of the
workforce.
www.conferenceboard.ca
11. 10 Ways Your Workplace Will Change
1. Boomers won’t leave. Generations will mix.
• “Generational mixing” will be the norm: aging
boomers work longer to earn more so they can
afford to retire; changes in gov’t. regs. make it
less attractive to retire early.
• Successive generations, including the Gen-Xers
(born 1966-79) and the Gen-Yers (born 1980-
2000)- the young, middle-aged and old will be
sharing space, ideas, incomes, job titles.
www.conferenceboard.ca
12. 10 Ways Your Workplace Will Change
2.The visible minority will be white.
• Falling birth rate, rising immigration will
create a truly unique society: majority of
urban workforce is not white—already close
to reality in Toronto.
• Opens enormous opportunities for new
products and services, improved access to
global markets: big competitive advantage.
• The challenge? How to integrate visible
minorities into every part of working life –
especially at the top.
www.conferenceboard.ca
13. Historical and Projected Immigration
to Canada, 1964-2020
Source: The Conference Board of Canada
www.conferenceboard.ca
14. Proportion Immigrants Born Europe &
Asia (by Period of Immigration)
Source: Census 2001, Statistics Canada
%
www.conferenceboard.ca
16. 10 Ways Your Workplace Will Change
3. We’ll all be linked to work 24/7, whether we
want to be or not.
• A decade ago, Blackberry’s were just
starting to tie us to work. iPods, iPhones and
iPads didn’t exist—trend continues!
• Technology will connect us even more
completely a decade from now.
• Need to create boundaries to keep work from
storming through our privacy and leisure
time—both in for major redefinition.
www.conferenceboard.ca
17. 17
Interconnectivity Now
• Canadians are among the highest Internet
users in the world (16.8 million adults
use Internet for personal activities).
• Internet is vital to teens and adults:
students and profs (Facebook, Second
Life, LinkedIn, etc.).
• Internet and digital technologies are
embedded across all sectors of economy.
www.conferenceboard.ca
18. 10 Ways Your Workplace Will Change
4. We’ll make more of what we consume,
where we consume it.
• Consumers today are creating their own
books, software games and music. This
trend, of producing the products you
consume, is called ‘prosumerism’, and
will spread quickly.
• This will spur producers to make their
products consumer friendly like never
before.
www.conferenceboard.ca
19. 19
Consumer Dynamics - Prosumerism
• Coined by Toffler and Tapscott: hybrid
of words ‘producer’ and ‘consumer’.
• Refers to consumers’ desire to
participate directly in generating value
from products and services and their
preference for interactive experiences.
• Prosumers like to customize and control
their consumption experiences.
www.conferenceboard.ca
20. 20
Shifting Consumption Dynamics
• Aided by technology, consumers are
ubiquitous participants in imagining,
collaborating, locating, selling, exploring,
purchasing, investing and more in
products and services.
• Demanding consumers inspire products:
Apple’s iPod and video-on-demand are
“supply responses” to those seeking to
personalize their experience consuming
and contributing to creative content.
www.conferenceboard.ca
21. 21
Shifting Consumption Dynamics
• Culture sector is shifting from producer-
centric to collaboration.
• Much more connection and interaction,
as producers and consumers co-drive the
creative economy.
• Producers and consumers spark off each
other in a creative, responsive cycle of
demand/supply of goods and services.
www.conferenceboard.ca
22. 10 Ways Your Workplace Will Change
5. The office will be where we say it is.
• Work will be more and more delinked
from place (traditional workplace).
• The same technologies that keep us on
constant call also let us work
productively at a distance—in living
rooms, at a Starbucks, on a beach in
Florida.
• This can yield productivity gains!
www.conferenceboard.ca
23. 10 Ways Your Workplace Will Change
6. Social media will be the community halls
of the future.
• They will provide the factory floor and
the office meeting room where groups
of workers can collaborate on projects
the way they now do socially on
Facebook and Twitter.
• Allows distant collaboration and
frequent regrouping of teams.
www.conferenceboard.ca
24. 24
Impact of Social Networking
• Millions of Canadians have accounts
on social networking sites (such as
Facebook, MySpace, Friendster, etc).
• Community sites provide tools that
allow consumers to modify their own
web pages and form communities.
• Has created huge potential among
employees for application to work.
www.conferenceboard.ca
25. Impact on Tourism Sector
• Consumers are increasingly going online
to research trips/vacations, read reviews
and self-book directly with suppliers.
• Talent is increasing challenging to attract
and retain – competition from other
sectors.
• Companies can use informative websites,
social media and mobile technology to
provide a better customer experience and
engage employees.
www.conferenceboard.ca
26. Hilton – iPhone Application
• iPhone application enables guests to
manage their hotel bookings –downloaded
over 340,000 times in less than a year.
• Expects customers to book over 100,000
room nights in 2010 via mobile app.
• Also provides a touch screen computer
service that acts as a concierge –nearby
restaurants, maps, check flight times, etc.
• Meeting customer needs = more loyalty!
www.conferenceboard.ca
27. 10 Ways Your Workplace Will Change
7. Real companies will have virtual
locations.
• Some corporations have an online existence
as robust, lively and profitable as their
presence in the real world.
• By 2020, virtual locations may outnumber
bricks and mortar ones, with marketing
almost all online—and driving consumers
there. Also much more recruiting and
training at virtual sites.
www.conferenceboard.ca
28. Ireland’s Tourism Sector
& Social Media
• Travelshake.com - free for Irish tourism
businesses to use.
• Provides consumers with a simple platform
to plan a holiday in Ireland.
• Browse videos, images, social media feeds,
and the latest offers in one location.
• Gives businesses an opportunity to reach a
worldwide audience.
www.conferenceboard.ca
29. Travelshake.com
• Customized URL’s are used for profile
(www.Travelshake.com/Businessname).
• Owners can provide recommendations or
peer reviews on other local businesses.
• Over 100 businesses use the website.
• Has 7,000 tourism-related Twitter
followers.
• Future enhancements: user itineraries and
new iPhone applications.
www.conferenceboard.ca
30. 10 Ways Your Workplace Will Change
8. Management will be pushed down & out.
• Top-down, centralized leadership models
will wither as flexible work formations and
management systems create highly
decentralized workforces – and decisions.
• When workers are out of the office, or
sharing jobs or exist only on-line, they are
hard to command and control in traditional
manner.
www.conferenceboard.ca
31. 10 Ways Your Workplace Will Change
9. Contingent workers will become
unconditionally important.
• More part-time, seasonal and contract
workers will help companies adjust in
advance to quick changes in the type and
amount of work that needs to be done.
• But employees will be less loyal and make
it harder to enforce a single corporate
culture.
www.conferenceboard.ca
32. 10 Ways Your Workplace Will Change
10. Teamwork will be a learned skill, not
just a nice attitude.
• More outsiders, faster technology, wider
networks, more complex problems –
these are all arguments for more
teamwork.
• In the age of mass collaboration, the
ability to work on a team, and especially
to lead it, will be one of the most
important skills in any workplace.
www.conferenceboard.ca
33. What does this mean for the
Canadian Tourism Sector?
www.conferenceboard.ca
34. Tourism – Economic Outlook
• Demand for tourism
goods and services
forecast to rise from
$152 billion in
2006, to $237
billion in 2025.
• Labour market
demand will grow
from 1.71 million
jobs in 2006 to 2.21
millions jobs in
2025.
www.conferenceboard.ca
35. The Contribution of Learning and Skills
to Business Performance
Institute for Employment Studies, University of Sussex
www.conferenceboard.ca
36. Expand the Skilled Talent Pool:
Focus on Under-represented Populations
1. Women 15-64 – 12 million +
2. Immigrants – 6 million +
3. Mature (workers) 65+ – 4 million +
4. People with disabilities – 4 million +
5. Aboriginal Peoples – 1.3 million
6. Disengaged youth 16-25 – 1 million
www.conferenceboard.ca
37. Immigrants are Good for Business
• Immigrants and internationally educated
talent boost our economy by:
– Adding skilled workers to labour force;
– Bringing a desire to succeed;
– Stimulating innovation and creativity;
– Enriching our global economic
perspective; and
– Providing connections to foreign
markets.
www.conferenceboard.ca
38. Do Immigrants Make
Canadian Businesses More
Innovative?
www.conferenceboard.ca
39. Immigrants and Innovators
Immigrants tend to
be:
• Risk takers;
• Entrepreneurial;
• Innovative thinkers;
• They bring new
skills, knowledge
and contacts.
www.conferenceboard.ca
40. Research Objectives
1. Determine how much immigrants are
recognized as “individual” innovators.
2. Demonstrate the value of immigrant
talent to Canadian businesses.
3. Understand the relationship between
immigration and innovation at a national
level.
4. Test whether the relationship is universal
(i.e. across countries).
www.conferenceboard.ca
41. Findings from Previous Research
Positive Effects: Negative Effects:
• Increased cooperation • Decreased commitment to
among workgroups the organization
• Increased creativity • Increased absenteeism and
• Increased innovation turnover
• Decreased employee
satisfaction
Conclusion: Diverse teams that use their variety of
perspectives outperform non-diverse teams; those that do
not perform worse than non-diverse groups.
www.conferenceboard.ca
42. Immigrants: Innovation Outcomes
• Immigrants are associated with
innovation, specifically:.
− High Individual Achievements
− Increasing Canada’s trade levels
− Increasing Canada’s FDI
− More Global innovation
− Increasing Global FDI
www.conferenceboard.ca
43. Immigrants and Innovation
1. Create new businesses and employment
opportunities in a region.
2. Adapt or market existing sales and services
to a wider, diverse audience.
3. Market products in the tourism sector
internationally-linking to cultural interests
etc.
4. Create new product packages for key
markets, niche customer groups.
www.conferenceboard.ca
44. Key Finding: The Pathway to
Increasing Innovation
www.conferenceboard.ca
45. How Managers Can Be Empowering
1. Provide employees with avenues to ask
questions and raise ideas.
2. Offer employees choices.
3. Provide a rationale when issuing
directives.
www.conferenceboard.ca
46. Engaging Employees
• “High employee engagement correlates to
high levels of customer satisfaction,
customer retention, corporate performance
and brand consistency.” –Deloitte: Hospitality
2015
• Engaged and committed employees can
contribute their innovative thinking to
enhance productivity results.
• Businesses should rethink talent strategies
and talent management plans.
www.conferenceboard.ca
47. Fairmont – Ideas Count Program
• Encourages everyone to consider the
possibilities by constantly asking "what if..."
and then turns the ideas into reality.
• Empowers employees to share ideas and
fosters an environment of innovation and
creativity to enhance business results.
• Implemented ideas are posted on internal
website, to recognize employees whose ideas
have made a positive impact.
www.conferenceboard.ca
48. Enhancing Competitiveness with ITWs
• “Tool Kit for
Employers” builds
upon the CIC/TASC
publication, The
Employer’s Roadmap
at:
www.credentials.gc.ca/e
mployers/roadmap/roadm
ap.pdf
www.conferenceboard.ca
49. Toolkit For Employers
Objectives:
• Increase awareness of benefits and value
of hiring and retaining internationally
trained workers (ITWs)
• Assist Canadian businesses in hiring and
retention process by sharing knowledge
of tools and resources available – via
community, regional, provincial and
national programs and initiatives.
www.conferenceboard.ca
50. Toolkit for Employers
• Introduce you to an Employer’s Toolkit:
– Where to find internationally trained
workers (ITWs);
– How to select, integrate and retain
international talent;
– Practical tools and resources; and
– Success stories: e.g., SMEs with
international talent.
www.conferenceboard.ca
51. Conclusion
• Innovation is a key to productivity
gains—so hire for it, develop people for
it, and reward it—create a corporate
culture to promote it.
• New products and services can add value
to increase revenues and profit per hour
worked by employees.
• Process, incremental innovations that
improve customer experience also
improve productivity and the bottom line.
www.conferenceboard.ca
52. Conclusion
• Empowering can be profitable! – all
employees have capacity to innovate if
they are encouraged and recognized for
their efforts.
• Goal: match workplace change, customer
expectations, employee capacity with
changing patterns of diversity to create an
HR strategy that can build productivity
gain through innovation.
www.conferenceboard.ca