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Get To Know Infinity
http://www.InfinityContact.com/Tour

1
Automotive Dealership Sales Strategy
Automotive Expertise
 We have experience at all levels of automotive marketing from Tier 1 to
Tier 3.

2
Automotive Dealership Addressable Market
What is your Dealer Market Share Penetration Strategy?

3
Tired of Sales Excuses
 Are your managing people problems?
 Are you managing the right metrics?

Shift to Buyerlytics.
+ Campaigns based on customer analytics.
+ Campaigns based on Results Per Hour!

4
Need to Increase Sales ROI?

At Infinity Contact we use Buyerlytics to ensure we
put the best sales person in front of the right buyer
with the right offer at the right time.
•Don’t spend a dollar on any customer who is not going
to buy multiple products/services. Don’t waste dollars
on poor performers.
Cold Calling is Dead.
Traditional cold calling is dead thanks to analytics.
Contacting using data and analytics separates good
from great results per hour.
You are 46 percent more likely to reach somebody
at the director level if you call a direct line. And
your chances are 147 percent better at the VP level.
KEY TAKEAWAY: If you’re calling senior-level
executives,
it doesn’t make sense to use switchboard numbers.
You’ll be far better off with direct dial numbers.
Executives are 58% more likely to answer a phone
from a local number.
KEY TAKEAWAY: Use a dialer and integrated
technology contact platform.
5
InfinitySales

 Every boardroom in America wants more sales. InfinitySales™ increases
sales ROI up to 300% through our world-class Automotive inside sales
teams and sophisticated dealer acquisition programs.
 We are Sales Experts. When you choose Infinity, you get not only Sales Experts, but also the Science of
Sales. We are the premier provider of outsourced inside sales and customer retention services. Our
mission is to help our clients Get Customers and Keep Customers. During our history over the past three
decades, we have mastered the art and science of selling and have successfully grown revenue for many of
America’s most admired brands.
 Proven Results. InfinitySales™ generates revenue for our clients through our world-class inside sales
teams. It is a more efficient sales model, with a proven track record of results.
 Business Development Partnership. With Infinity, you get a business development partner who acts as a
true extension of your business. Our success is rooted in our ability to understand your business and its
goals. We align sales strategy to sales execution. Our expertise combined with your Go- To-Market Strategy.
–

Acquire new customers, Develop new markets , Launch new products / Up sell , Increase average order value/ customer
spend

6
Buyerlytics is the Science of Selling
 Buyerlytics―The Science of Selling
 InfinitySales™ is powered by Buyerlytics―The Science of Selling.
Our exclusive revenue generation system integrates predictive analytics into each stage of
the sales process to drive revenue higher, lower customer acquisition costs and optimize
your profits. With Buyerlytics you can maximize the value buried in the conversations of
each customer interaction.

 Creating Value. With B2B inside sales teams, you― Get more value.
– Conversion rates ↑ Three times greater
– Net sales ↑ Two times greater
– ROI ↑ 300% improvement
 From campaign development, to contact execution, through database management,
segmentation analysis and more, InfinitySales™ powered by Buyerlytics delivers ongoing
value by growing market share and revenue, lowering sales and administrative expenses
and improving your overall customer experience.

7
InfinityLifecycle

 InfinityLifecycle™ grows revenue by delivering proactive analytics based up-sell and
renewal programs that optimize loyalty and the net life-time value (NLTV) of your customers.
 We are Customer Experience Experts. When you choose Infinity, your customers
experience great service. We are the premier provider of outsourced sales and customer
retention services. Our mission is to help our clients Get Customers and Keep Customers.
Over the past three decades, we have mastered the art and science of selling and have
successfully grown revenue for many of America’s most admired brands.
 Keep Customers Engaged. InfinityLifecycle™ keeps customers engaged and loyal to you.
It also generates new and recurring revenue for our clients through our proactive account
management teams. It is an efficient, customer centric approach to managing the complete
lifecycle, with a proven track record of keeping customers.
– Retention/ loyalty programs, Up-sell/ cross-sell, Product upsell and Customer NLTV
optimization, Underserved markets proactive account management

8
InfinityChat

 Chat Increases Buyer Engagement. At Infinity Contact, our mission is
to help our clients Get Customers and Keep Customers. Over the past
three decades, we have mastered the art and science of selling and have
successfully grown revenue for many of America’s most admired brands.
InfinityChat™ is an Infinity channel service that effectively increases your
website user engagement, sales conversion rates and customer
satisfaction by instantly connecting your website buyers to highly trained
sales professionals who can answer questions, provide and collect
valuable information, develop leads and close sales.

9
Infinity Contact
for Automotive Dealer ship Sales Customer
Acquisition

10

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Infinity Contact Automotive Dealership Sales Strategy

  • 1. Get To Know Infinity http://www.InfinityContact.com/Tour 1
  • 2. Automotive Dealership Sales Strategy Automotive Expertise  We have experience at all levels of automotive marketing from Tier 1 to Tier 3. 2
  • 3. Automotive Dealership Addressable Market What is your Dealer Market Share Penetration Strategy? 3
  • 4. Tired of Sales Excuses  Are your managing people problems?  Are you managing the right metrics? Shift to Buyerlytics. + Campaigns based on customer analytics. + Campaigns based on Results Per Hour! 4
  • 5. Need to Increase Sales ROI? At Infinity Contact we use Buyerlytics to ensure we put the best sales person in front of the right buyer with the right offer at the right time. •Don’t spend a dollar on any customer who is not going to buy multiple products/services. Don’t waste dollars on poor performers. Cold Calling is Dead. Traditional cold calling is dead thanks to analytics. Contacting using data and analytics separates good from great results per hour. You are 46 percent more likely to reach somebody at the director level if you call a direct line. And your chances are 147 percent better at the VP level. KEY TAKEAWAY: If you’re calling senior-level executives, it doesn’t make sense to use switchboard numbers. You’ll be far better off with direct dial numbers. Executives are 58% more likely to answer a phone from a local number. KEY TAKEAWAY: Use a dialer and integrated technology contact platform. 5
  • 6. InfinitySales  Every boardroom in America wants more sales. InfinitySales™ increases sales ROI up to 300% through our world-class Automotive inside sales teams and sophisticated dealer acquisition programs.  We are Sales Experts. When you choose Infinity, you get not only Sales Experts, but also the Science of Sales. We are the premier provider of outsourced inside sales and customer retention services. Our mission is to help our clients Get Customers and Keep Customers. During our history over the past three decades, we have mastered the art and science of selling and have successfully grown revenue for many of America’s most admired brands.  Proven Results. InfinitySales™ generates revenue for our clients through our world-class inside sales teams. It is a more efficient sales model, with a proven track record of results.  Business Development Partnership. With Infinity, you get a business development partner who acts as a true extension of your business. Our success is rooted in our ability to understand your business and its goals. We align sales strategy to sales execution. Our expertise combined with your Go- To-Market Strategy. – Acquire new customers, Develop new markets , Launch new products / Up sell , Increase average order value/ customer spend 6
  • 7. Buyerlytics is the Science of Selling  Buyerlytics―The Science of Selling  InfinitySales™ is powered by Buyerlytics―The Science of Selling. Our exclusive revenue generation system integrates predictive analytics into each stage of the sales process to drive revenue higher, lower customer acquisition costs and optimize your profits. With Buyerlytics you can maximize the value buried in the conversations of each customer interaction.  Creating Value. With B2B inside sales teams, you― Get more value. – Conversion rates ↑ Three times greater – Net sales ↑ Two times greater – ROI ↑ 300% improvement  From campaign development, to contact execution, through database management, segmentation analysis and more, InfinitySales™ powered by Buyerlytics delivers ongoing value by growing market share and revenue, lowering sales and administrative expenses and improving your overall customer experience. 7
  • 8. InfinityLifecycle  InfinityLifecycle™ grows revenue by delivering proactive analytics based up-sell and renewal programs that optimize loyalty and the net life-time value (NLTV) of your customers.  We are Customer Experience Experts. When you choose Infinity, your customers experience great service. We are the premier provider of outsourced sales and customer retention services. Our mission is to help our clients Get Customers and Keep Customers. Over the past three decades, we have mastered the art and science of selling and have successfully grown revenue for many of America’s most admired brands.  Keep Customers Engaged. InfinityLifecycle™ keeps customers engaged and loyal to you. It also generates new and recurring revenue for our clients through our proactive account management teams. It is an efficient, customer centric approach to managing the complete lifecycle, with a proven track record of keeping customers. – Retention/ loyalty programs, Up-sell/ cross-sell, Product upsell and Customer NLTV optimization, Underserved markets proactive account management 8
  • 9. InfinityChat  Chat Increases Buyer Engagement. At Infinity Contact, our mission is to help our clients Get Customers and Keep Customers. Over the past three decades, we have mastered the art and science of selling and have successfully grown revenue for many of America’s most admired brands. InfinityChat™ is an Infinity channel service that effectively increases your website user engagement, sales conversion rates and customer satisfaction by instantly connecting your website buyers to highly trained sales professionals who can answer questions, provide and collect valuable information, develop leads and close sales. 9
  • 10. Infinity Contact for Automotive Dealer ship Sales Customer Acquisition 10

Editor's Notes

  1. Get To Know Infinity Contact for B2B Inside Sales Contact Services:http://www.InfinityContact.com/Tour
  2. Automotive Expertise We have experience at all levels of automotive marketing from Tier 1 to Tier 3.
  3. Visit http://www.infinitycontact.com/news/ to read more about what is occurring at Infinity Contact. Media Contact: Brianna Chyma @ 1-319-378-1400 About Infinity Contact, Inc. www.InfinityContact.com/GetToKnowInfinityThe entire Infinity Contact organization has a singular focus: we partner with our clients to Get Customers, Keep Customers. Recognized as a top place to work and one of the fastest growing companies in Iowa and Michigan, Infinity Contact serves customers across the Americas. Founded in 1996, Infinity Contact is the sales & customer service team for some of America's most admired companies.   From strategic sales campaign planning, to customer data analytics, customer acquisition and predictive modeling, Infinity Contact delivers client acquisition and customer retention results in the most cost efficient and professional manner possible.   Competencies: Automotive Dealership Sales Acquisition, Automotive Dealership Customer Retention Loyalty Programs, B2B Customer Acquisition System, B2B Sales, SMB Sales Leadership, Selling to the SMB Buyer, Multi-Channel Sales Campaigns, Customer Service Lifecycle Touchpoint Retention Programs.  
  4. Visit http://www.infinitycontact.com/news/ to read more about what is occurring at Infinity Contact. Media Contact: Brianna Chyma @ 1-319-378-1400 About Infinity Contact, Inc. www.InfinityContact.com/GetToKnowInfinityThe entire Infinity Contact organization has a singular focus: we partner with our clients to Get Customers, Keep Customers. Recognized as a top place to work and one of the fastest growing companies in Iowa and Michigan, Infinity Contact serves customers across the Americas. Founded in 1996, Infinity Contact is the sales & customer service team for some of America's most admired companies.   From strategic sales campaign planning, to customer data analytics, customer acquisition and predictive modeling, Infinity Contact delivers client acquisition and customer retention results in the most cost efficient and professional manner possible.   Competencies: Automotive Dealership Sales Acquisition, Automotive Dealership Customer Retention Loyalty Programs, B2B Customer Acquisition System, B2B Sales, SMB Sales Leadership, Selling to the SMB Buyer, Multi-Channel Sales Campaigns, Customer Service Lifecycle Touchpoint Retention Programs.  
  5. Visit http://www.infinitycontact.com/news/ to read more about what is occurring at Infinity Contact. Media Contact: Brianna Chyma @ 1-319-378-1400 About Infinity Contact, Inc. www.InfinityContact.com/GetToKnowInfinityThe entire Infinity Contact organization has a singular focus: we partner with our clients to Get Customers, Keep Customers. Recognized as a top place to work and one of the fastest growing companies in Iowa and Michigan, Infinity Contact serves customers across the Americas. Founded in 1996, Infinity Contact is the sales & customer service team for some of America's most admired companies.   From strategic sales campaign planning, to customer data analytics, customer acquisition and predictive modeling, Infinity Contact delivers client acquisition and customer retention results in the most cost efficient and professional manner possible.   Competencies: Automotive Dealership Sales Acquisition, Automotive Dealership Customer Retention Loyalty Programs, B2B Customer Acquisition System, B2B Sales, SMB Sales Leadership, Selling to the SMB Buyer, Multi-Channel Sales Campaigns, Customer Service Lifecycle Touchpoint Retention Programs.  
  6. Visit http://www.infinitycontact.com/news/ to read more about what is occurring at Infinity Contact. Media Contact: Brianna Chyma @ 1-319-378-1400 About Infinity Contact, Inc. www.InfinityContact.com/GetToKnowInfinityThe entire Infinity Contact organization has a singular focus: we partner with our clients to Get Customers, Keep Customers. Recognized as a top place to work and one of the fastest growing companies in Iowa and Michigan, Infinity Contact serves customers across the Americas. Founded in 1996, Infinity Contact is the sales & customer service team for some of America's most admired companies.   From strategic sales campaign planning, to customer data analytics, customer acquisition and predictive modeling, Infinity Contact delivers client acquisition and customer retention results in the most cost efficient and professional manner possible.   Competencies: Automotive Dealership Sales Acquisition, Automotive Dealership Customer Retention Loyalty Programs, B2B Customer Acquisition System, B2B Sales, SMB Sales Leadership, Selling to the SMB Buyer, Multi-Channel Sales Campaigns, Customer Service Lifecycle Touchpoint Retention Programs.  
  7. Visit http://www.infinitycontact.com/news/ to read more about what is occurring at Infinity Contact. Media Contact: Brianna Chyma @ 1-319-378-1400 About Infinity Contact, Inc. www.InfinityContact.com/GetToKnowInfinityThe entire Infinity Contact organization has a singular focus: we partner with our clients to Get Customers, Keep Customers. Recognized as a top place to work and one of the fastest growing companies in Iowa and Michigan, Infinity Contact serves customers across the Americas. Founded in 1996, Infinity Contact is the sales & customer service team for some of America's most admired companies.   From strategic sales campaign planning, to customer data analytics, customer acquisition and predictive modeling, Infinity Contact delivers client acquisition and customer retention results in the most cost efficient and professional manner possible.   Competencies: Automotive Dealership Sales Acquisition, Automotive Dealership Customer Retention Loyalty Programs, B2B Customer Acquisition System, B2B Sales, SMB Sales Leadership, Selling to the SMB Buyer, Multi-Channel Sales Campaigns, Customer Service Lifecycle Touchpoint Retention Programs.  
  8. Visit http://www.infinitycontact.com/news/ to read more about what is occurring at Infinity Contact. Media Contact: Brianna Chyma @ 1-319-378-1400 Actively Engage Online Buyers With InfinityChat™ you maximize your sales potential .   Front-end sales lead generation support Live agent phone professional selling 24x7 capabilities for sales optimization Customer upsell, win-back, or renewal with proactive account management via chat when visiting the website   Live Chat Increases Sales InfinityChat clients typically realize a reduced cost per acquisition and increase order size. Chat Trigger Customer Analytics Geolocation Customer Status Milestone Triggers Event Action Triggers Enhance Customer Satisfaction with InfinityChat Clients who use InfinityChat gives their customers more contact options resulting in improve customer satisfaction rates. Start in voice self-service and transfer to a live agent Start on the Web and engage with a person using live chat or click-to-call Avoid long wait time using call backs Schedule appointments and receive SMS (text message) reminders that will allow your customer to easily call back if they need to reschedule Actively Engage Your Online Buyers With― InfinityChat™
  9. Visit http://www.infinitycontact.com/news/ to read more about what is occurring at Infinity Contact. Media Contact: Brianna Chyma @ 1-319-378-1400 About Infinity Contact, Inc. www.InfinityContact.com/GetToKnowInfinityThe entire Infinity Contact organization has a singular focus: we partner with our clients to Get Customers, Keep Customers. Recognized as a top place to work and one of the fastest growing companies in Iowa and Michigan, Infinity Contact serves customers across the Americas. Founded in 1996, Infinity Contact is the sales & customer service team for some of America's most admired companies.   From strategic sales campaign planning, to customer data analytics, customer acquisition and predictive modeling, Infinity Contact delivers client acquisition and customer retention results in the most cost efficient and professional manner possible.   Competencies: Automotive Dealership Sales Acquisition, Automotive Dealership Customer Retention Loyalty Programs, B2B Customer Acquisition System, B2B Sales, SMB Sales Leadership, Selling to the SMB Buyer, Multi-Channel Sales Campaigns, Customer Service Lifecycle Touchpoint Retention Programs.