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INDIKATOR KINERJA UTAMA (IKU)
RUMAH SAKIT JIWA TAMPAN
TAHUN 2018
NO TUJUAN SASARAN INDIKATOR KINERJA
UTAMA
FORMULASI PERHITUNGAN SUMBER DATA
1 Terwujudnya peningkatan
kualitas pelayanan kesehatan
jiwa yang prima
Meningkatnya kualitas
pelayanan
Indeks kepuasan masyarakat
(Pelanggan)
Menghitung IKM unit pelayanan digunakan pendekatan nilai
rata-rata tertimbang dengan rumus :
IKM = Total dri nilai per unsur x nilai penimbang
Total unsur yang terisi
Survey di RS Jiwa Tampan
Pekanbaru, Januari 2018
DIREKTUR
RUMAH SAKIT JIWA TAMPAN
Dr. HAZNELLI JUITA, MM
Pembina Utama Muda
NIP. 19650402 199803 2 002
INDIKATOR KINERJA UTAMA RS JIWA TAMPAN 2018

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INDIKATOR KINERJA UTAMA RS JIWA TAMPAN 2018

  • 1. INDIKATOR KINERJA UTAMA (IKU) RUMAH SAKIT JIWA TAMPAN TAHUN 2018 NO TUJUAN SASARAN INDIKATOR KINERJA UTAMA FORMULASI PERHITUNGAN SUMBER DATA 1 Terwujudnya peningkatan kualitas pelayanan kesehatan jiwa yang prima Meningkatnya kualitas pelayanan Indeks kepuasan masyarakat (Pelanggan) Menghitung IKM unit pelayanan digunakan pendekatan nilai rata-rata tertimbang dengan rumus : IKM = Total dri nilai per unsur x nilai penimbang Total unsur yang terisi Survey di RS Jiwa Tampan Pekanbaru, Januari 2018 DIREKTUR RUMAH SAKIT JIWA TAMPAN Dr. HAZNELLI JUITA, MM Pembina Utama Muda NIP. 19650402 199803 2 002