This document compares Decatur, GA's information technology expenditures and services to 13 benchmark cities for the 2013 fiscal year. It provides data on IT personnel and operational expenditures per capita, IT expenditures per endpoint served, employee ratings of overall IT service quality, and the dollar value of electronic payments received per capita. Newly added benchmark cities include McMinnville, OR, Port Huron, MI, South Lake Tahoe, CA, Carlisle, PA and Elk River, MN.

1. ICMA Insights
Information Technology Cluster
Comparisons among Decatur and
benchmark cities, FY2013
January 20, 2015

2. 2
Questions asked, Decatur data

3. 3
Questions, Decatur data cont.:

4. 4
Benchmark Cities
Existing cities
• Cartersville, GA
• Clayton, Missouri
• Dover, New Hampshire
• Greer, South Carolina*
• Needham, Mass.*
• Piqua, Ohio
• Queen Creek, Arizona
• Saco, Maine
• Suwanee, Georgia
New additions
• McMinnville, OR
• Port Huron, MI
• South Lake Tahoe, CA
• Carlisle, PA
• Elk River, MN
* Partly on the cloud

5. 5
IT Personnel and Operations
Expenditures per Capita for FY 2013

6. 6
IT Expenditures per Endpoint
Served for FY 2013

7. 8
Employee Rating of Overall IT
Service Quality for FY 2013

8. 9
Dollar Value of Payments
Received Electronically per
Capita for FY 2013

9. Questions?
Comments?
10