Danny Mason presented on establishing an online marketing company called Kora Electro-Device Merchandise based in Goroka, Papua New Guinea. The company will sell electronic devices including mobile phones, TVs, computers and other appliances online. The presentation covered managing logistics processes, marketing strategies, addressing customer issues, payment and return policies, and ensuring company reliability to operate a successful online business.

1. Name: Danny Mason

2. Introduction & Company Description
 Kora Electro-Device Merchandise is simply an international online marketing
company that merchandises specific electronic devices including, mobile phones,
televisions, computers, laptops, and other electronic appliances. It is a newly
established online marketing company and will be based in Goroka in Eastern
Highlands Province, Papua New Guinea (PNG). It will be one of the online
marketing companies that are being created to shop for electronic devices
electronically. Every corporate entity has reasons for being brave enough to
engage in business operations, such as establishing its purpose and vision and
strategically preparing its goals and objectives and pursuing them.
Presentation title

3. Photo Courtesy: Google E-Images
Selling Electronic
Products

4. Management of Logistical Processes
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5. Shipping Method
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Freight Shipping
Local Courier Services
Sea Freight
DHL, FedEx, and UPS
Air Freight

6. Guarantee of Delivery
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Conditions and Limitations
Refunds or Reshipment
Tracking and Proof of Delivery
Delivery Timeframe
Compensation for Delays

7. Marketing Strategies
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Multilingual Social Media
Marketing
Search Engine Optimization (SEO)
Email Marketing

8. Competitors
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Niche Focus
Innovative Technology
Customer-Centric Approach
Competitive Pricing

9. Customer Service
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 Clear Product Descriptions
 Customer Support
 Email Communication
 Interactive Product Guides

10. Addressing Customer's Issues
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i. Quality Assurance
ii. Tracking and Transparency
iii. Resolution Teams
iv. Clear Return and Refund
Policies

11. Method of Payment
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 Cryptocurrencies
 Credit and Debit Cards
 Bank Transfers
 Cash Transactions

12. Return and Refund Policy
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• Legal Compliance
• Return Eligibility
• Return Timeframe
• Return Process

13. Company’s Reliability
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o Professional Website Design
o About Us Page
o Transparency
o Customer Guarantees
o Consistency

15. References
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Adobe Experience Cloud Team. (2023, May 26). Top 9 benefits of a digital marketing strategy
for your business. Retrieved September 12, 2023, from Adobe Experience Cloud Team:
https://business.adobe.com/blog/basics/digital-marketing-strategy-
benefits#:~:text=Enables%20targeting.,leading%20to%20higher%20conversion%20rates.
Dora, A. (2020, July 1). The advantages of delivery for your business. Retrieved September 13,
2023, from Delivery 365: https://blog.delivery365.app/en/advantages-of-delivery-for-
business/
Jenkins, A. (2022, November 15). What Is International Logistics? Components, Process,
Channels and Examples. Retrieved September 13, 2023, from Oracle Netsuite:
https://www.netsuite.com/portal/resource/articles/inventory-management/international-
logistics.shtml
Loren, S. (2021, August 5). 100+ AliExpress Best Sellers 2021 in Categories That You Can Buy
& Sell for a Profit. Retrieved September 13, 2023, from DSers:
https://www.dsers.com/blog/aliexpress-best-sellers/
McCormick, K. (2020, December 29). 9 Surprising Reasons It’s Important for Businesses to
Have Competitors. Retrieved September 13, 2023, from LocaliQ:
https://localiq.com/blog/why-is-it-important-companies-have-
competitors/#:~:text=Competition%20is%20important%20to%20your,and%20bring%20i
n%20new%20customers.