This document discusses key performance indicators (KPIs) for an HVAC helper position. It provides steps to create KPIs for an HVAC helper, including defining objectives, identifying key result areas and tasks, and determining how to measure results. The document also discusses types of KPIs and common mistakes to avoid when developing KPIs, such as creating too many or ones that do not change based on goals. Additional KPI materials can be found on the listed website.