2. The strategic management process
• Strategic plan =
“where are we now
as a business, where
do we want to be
and how should we
get there?”
A
B
SW
OT
3. The strategic management process
1
Define the
current
business and
mission
2
Perform
external and
internal
audits
3Formulate
new
business and
mission
statements
4
Translate the
mission into
goals
5
Formulate
strategies to
achieve the
strategic
goals
6
Implement
the strategy
7
Evaluate
performance
Strategic Planning
Strategic
execution
Strategic
evaluation
5. Corporate wide strategic planning
“how many and what kind of business should we be in?”
• Several standard
corporate strategy
possibilities:
– Concentration (single
business) strategy
– Diversification
– Vertical integration
– Consolidation
– Geographic expansion
The portfolio of
business that
comprise the
company and
the way in which
these businesses
relate to each
other
6. Competitive strategy
• Standard competitive
strategy
– Cost leadership
– Differentiation
– Focusers
HUMAN RESOURCES AS
A COMPETITIVE
ADVANTAGE
Identifies how to
build and strengthen
the business’s long
term competitive
position in the
marketplace
7. Functional strategy
• The broad activities that
each department will
pursue in order to help the
business accomplish its
competitive goals
8. Top Manager’s Role is devising a
strategic plan
• Departmental Managers roles are :
–Help devise the strategic plan
–Formulate supporting, functional/
departmental strategies
–Execute the plans
10. Strategic HRM tools
• Strategy Map
– “Big pictures” – how each
department’s contributes to achieving
company’s strategic goals
• The HR scorecard
– Take the strategy map and to quantify
it
• Digital Dashboards
– Desktop graphs and charts
11. • New strategy
– Produce new services
– Capitalize on opportunities
– Offer consistently high quality services
• New employee competencies and behaviors
• New HR policies and practices
– New training programs
– Enriching work
– Appropriate returns
– Improved selection, orientation and dismissal
procedures
HIGH
Performance
work
systems