HR needs to adopt a future-focused, fluid approach that is predictive and interactive to manage paradoxes and help the business move forward. This involves using technology to enhance HR's strategic planning and operations support for client services, building an advantage through values like self-sufficiency among teams and meeting business needs. The goal is for HR to assist rather than replace line functions through a focus on continuous improvement.

1. HR
#SpeaktheLanguage
ofGrowth

2. Simple, Predictive, Interactive
 Future-focused, fluid
 Predictive and interactive means ‘’Managing the Paradox’’ (Cf Rise
of HR, Ulrich et al)

3. Self-sufficiency=Team efficacy
 (Admin team to ASSIST line function not contract/replace;
operations ARE policies/planning/benefits through CHR-A support
(Cf Ram Charan, Blowing Up HR)

4. Meeting THRU business
 Strategic planning for client service: Compass and dashboard
 all parties move the business forward

5. ‘’Soft’’ advantage baked in
 Using software to build HR ‘’hardware’’ – values, vision, focus
 Always getting better