The document introduces East Coast Consulting's Business Support Program which provides small to medium business owners access to a virtual board of directors for advice and support. It highlights common problems SMEs face such as lack of broad business experience, financial and marketing skills. The program offers a comprehensive business audit and tailored support from industry experts to help address areas needing improvement. This virtual board of advisors can help fill management gaps and provide ongoing mentoring to help businesses improve performance and work towards becoming world-class operations.

1. ‘ How we deliver ‘ practical advice that works’ East Coast Consulting

14. They don’t know what they don’t know!