The document provides guidance on resolving HP printer error code 0x803c010b, which typically indicates network connection problems or communication issues with the printer. It outlines potential causes, including network connectivity issues, outdated drivers, and firewall interference, along with troubleshooting steps such as restarting the printer, checking network connections, and updating drivers. It emphasizes methods for resetting the printer and updating firmware through the printer control panel or the HP Smart app.

1. How to Resolve HP Printer Error
Code 0x803c010b
1–855–233–
5515

2. 1.Introduction
2.Causes
3.Troubleshooting
Steps
4.Resetting the
Printer
5.Updating
6.Contact

3. Introduction
Sometimes, HP printers 1–855–233–5515 can make
mistakes or fail just like any other technology though
they are usually reliable and efficient. One common
issue is the HP printer error code 0x803c010b on HP
printers, which is a sign that the printer may have a
network connection problem, or there might be
issues with communication from its side to your
computer.

4. Causes of the Error Code
Before we look at solutions for this problem, let’s look at the possible causes of this error. The reason
for getting an error 0x803c010b could be:
Network Connectivity Issues: The printer may find it difficult to connect to the network or router.
Outdated or Corrupt Drivers: The case could be that printer drivers are old/corrupted and therefore
not by current communication needs.
Firewall or Security Software: Your PC firewall or antivirus software sometimes blocks communication
between your PC and printer.

5. Troubleshooting
Steps
Restart Your Printer
Turn off the printer and unplug it from the power source.
Wait for about 60 seconds.
Plug the printer back in and turn it on.
2. Check Network Connection
Ensure that your printer is properly connected to your network
(Wi-Fi or Ethernet).
Restart your router or modem to refresh the network connection.
Make sure your printer and computer are on the same network.

6. RESETTING THE PRINTER
Method 1: Basic Printer Reset
Turn Off the Printer:
Press the power button to turn off the
printer.
Unplug the printer from the power source.
Wait:
Leave the printer unplugged for about 60
seconds.
Reconnect and Turn On:
Plug the printer back into the power
outlet.
Turn the printer on by pressing the power
button.

7. Updating Printer
Drivers
Update Firmware via Printer Control Panel
Access the Control Panel:
On the printer’s touchscreen, go to Settings or Setup.
Navigate to Printer Maintenance or Service.
Check for Updates:
Select Printer Updates or Check for Updates.
The printer will check for available updates. If a new firmware version is available, follow the on-screen
instructions to download and install it.
Method 2: Update Using HP Smart App
Download HP Smart:
If you don't already have the HP Smart app, download and install it on your computer or mobile device from
the HP website or your device's app store.

8. THANK
YOU!