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ISRAELISARE NOT ALL THE SAME
OrHOW TO MARKET WHEN EVERYONE IS A MINORITY By Eva HassonTrendspotting DirectorShalmorAvnonAmichay / Y&R Interactive
In 2010, no single demographic will neatly define the US nation and "Joe consumer" will cease to exist
Faced with this new reality,marketers must learn how to communicate with more than just one demographic
We’ll be looking at Israel as a case study
Israel is a country boxed in by its neighbors
One of the smallest countries in the world
About the size of New Jersey
Its population is smaller than NYC
A country that is ethnically rich & diverse
A country with two official languages
	Many other languages are spoken:English, Russian, Yiddish, Spanish, French, Morrocan to name just a few
A country with a majority of Jews
20.6% Arabs
Disconnected from the mainstream
Account for only 2% of advertising Dollars
Israel’s ethnic fabric is more complex
Fueled by waves of new immigrants
Nurtured by a multitude of rulers
Influenced by three religions
This makes for an interesting mosaic
Many marketers do not see any value  in targeting multicultural audiences
What marketers need to do is learn how to communicate with these audiences
In terms of advertising: 50% of the country is made up of mainstream Israelis
The other 50% is made up of sectors
GROUPS WITH GREAT PURCHASING POWER, THEIR OWN LANGUAGE AND MEDIA
These are literally subcultures: cultures within cultures, often living in ghettos
GROUPS WITH A DISTINCT IDENTITY
Groups with a shared set of cultural, linguistic, religious and behavioral traits, values and symbols
How do you target these people?
To effectively communicate with anyone you first have to get to know them
1. Get on their wave length
16% Russians
14% Ultra Orthodox
The great differences between these sectors means you can not simply translate an ad
2. BE FLEXIBLE
Although the strategy remains the same, you may need to adapt it
SOMETIMES IT MEANSREFOCUSING THE BRIEF
How do you sell the more expensive eco friendly Honda Hybrid to Russians who are not interested in green issues?
SOMETIMES IT MEANSCHANGING THE PRODUCT
How do you sell functional yogurt to Ultra Orthodox Jews who believe all yogurts were created equal?
3. USE MAJOR EVENTS & HOLIDAYS
	EVERY CULTURE HAS ITS OWN HOLIDAYS. FIND OUT WHAT THEY ARE AND USE THEM
When 3 Israeli soldiers were kidnapped we decided to use one of the most powerful days in Israel Cannes Promo Gold Lions 2008 Clio Gold 2008
4. DON’T USE MASS MEDIA
	EVERY CULTURE HAS ITS OWN MEDIA. THEY CREATE NEW OPPORTUNITIES. EMBRACE THEM.
When “Biomat” laundry detergent wanted to increase its market share within the Ultra Orthodox sector they set up an outdoor event
“TO REACH THE UNREACHABLE” Cannes Media Grand Prix 2005
5. DON’T STEREOTYPE
	EVERY CULTURE HAS ITS STEREOTYPES.NO ONE LIKES THEM. SYMBOLS ARE MORE POSITIVE AND POWERFUL.
Leveraging traditional coffee drinking customs       we took an underrated local coffee brand and turned it into a loved and respected one
And if you can’t do any of this?
6. DO something worth talking about
Multicultural advertising is a powerful tool when targeting ethnic audiences but also mainstream ones
It has the power to create tremendous buzz but also to set agendas
When Promedico Pharmaceuticals wanted to increase penetration of its muscle-pain  relief ointment they created a witty campaign
Do you have Bengay (a Gay son) in the closet?
Homosexuality is taboo
When Yes Satellite TV Broadcasting launched HDTV it cast Ultra Orthodox Jews in its commercial
While this provocative strategy is effective to a point, it comes with a price tag
	DO SOMETHING POSITIVE AND YOUR AD WILL NOT ONLY BE TALKED ABOUT BUT REMEMBERED AND REPEATED.
Lastly, always remember
ISRAELISARE NOT ALL THE SAME
THANX  @HASSONTWINS

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How To Market When Everyone Is A Minority Part1 Eva Hasson Y&R