This document discusses ways to improve communication skills. It begins by defining communication and explaining why it is important for building relationships and developing confidence. It notes that while people think they communicate effectively, misunderstandings are common. The document then outlines several ways to strengthen communication abilities, including believing in oneself, listening without interrupting, thinking before speaking, reading to expand vocabulary, using body language properly, and overcoming shyness by accepting oneself and not giving up. The overall message is that communication skills can be improved through practice and perseverance.