SlideShare a Scribd company logo
HOW TOGETMORE
SALESLEADS?
INBOUNDTECHSUPPORT
IdentifyingthetargetaudienceIdentifyingthetargetaudience
CHOOSINGYOURPROMOTIONAL
METHODSINTELLIGENTLY
www.iccs-bpo.com info@iccs.in
Thefirststepundoubtedlyforaleadgenerationisidentifyingthetarget
audience.Onecannotreachtotheiridealcustomersiftheydonothavean
organizedbpocallcenter.Inboundcallcenterserviceswillhelpyouknow
whotheyareandgotheextramiletoperformaresearchonthevisitorsand
potentialconsumers.Theycanfindtherightaudienceforyouandgiveyoua
detailedreportcitingwhotheyare,whattheydo,wheretheylive,howtheir
lifestylesandpersonalitiesare,etc.
Inboundcallcentersolutionscangoalong
waytogenerategoodqualityofleadsfor
yourcompany.Allyouneedisapromo-
tionalplantokickstart.Whenyouhavea
plan,conveyittoyourcallcenterservice
providerinIndia.Youmayalsoconveythe
sametocallcenteroffshore.Discusswith
them thetargetsyouwanttoachieve.Theythem thetargetsyouwanttoachieve.They
canhelpyouachievedesiredresults.
CREATINGASALESFUNNEL
Onceyouareabletoidentifywhom you
wanttotargetandhaveaskedyouinbound
telemarketingproviderstocontactthem.
Buthowwillyougathertheircontactinfor-
mation?Aneasyandlet’ssayandattractive
waytodothatisbyofferingthem alanding
page.Thisiswheretheycansharetheir
contactdetails,preferences,etc.Inreturncontactdetails,preferences,etc.Inreturn
youanofferthem somekindoftakeaway
excitinggifts,couponsorasample.
USINGEMAILNEWSLETTERTOBUILD
RELATIONSHIPS
Tellyourcallcenterinboundservicesto
cultivateaprofessionalrelationship,cultivateaprofessionalrelationship,
now,thatyouareincontactwithyour
prospects.Thiswillenableyoutoconvert
yourleadsintosales.Expertssayoneof
thekeyinstrumentstoinstigateconsis-
tentcommunicationwithyourcustomers
istosendthem newsletters.
USESOCIALMEDIATOCONNECT
ANDENGAGE
Now,callcentercompanieshaveexpandedtheirgenre.Call
centersolutionsprovideonsiteassistancetotheirusers
throughonlinechatbots.Additionally,socialmediacanalso
cometorescue.Facebook,Twitter,LinkedInandInstagram
profilescanbecreatedonbehalfofthecompany.
Thisgivesyourcompanythechanceto
engagewithyourcustomers
individuallyandresolvetheirgrievances
andlookaftertheirneeds.Whenyou
resolvetheircaseortakeprompt
action,moreandmoreaudienceswill
startengagingwithyourcompany.
REVISITTHECLOSEDORLOST
OPPORTUNITIES
Well,thesearetoughtoreconsiderbutyes,thesecan
certainlyworkattimes.Youneverknowwhichones(pre-
viouslyusedmethods)canplayapivotalroleinenhanc-
ingyourbusinessleadsthistime.Theclosedorlost
opportunitiesarethosethatalreadyknowwhatyour
companycandoorhowitfunctions.Itmightbea
productdemooradiscoverycallfrom yourcallcenter
outboundormaybeaninboundone.
Asinboundcallcenterservicesarehaveminimalcallcenterrates,itturnsout
tobeaverymuchcosteffectivewaytoenhancebusinessleads.Furthermore,
withtheirhelpyouwouldbeabletomaintainsaleswiththenumerousways
itsfunctions.Itcanreallybebeneficialtoanykindofbusiness.

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How to Get More Sales Leads?