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How the Best Marketers are
    Producing Great Content Quickly
              (Part 2 of 2)




1
As part of a sales and marketing project, I recently
  performed a content audit for a B2B technology
                               company.
Here are the results:
  14 categories of content
    (i.e. eBooks, Podcasts, Case Studies, etc.)
  154 individual pieces of content

  Buying Process Stage   Content Distribution   Conversion Rates
                         (by stage)             (by stage)
  Attention (A)          50%                    2 - average

  Interest (I)           25%                    1 – below average

  Desire (D)             5%                     3 – ABOVE AVERAGE

  Action (A)             20%                    1 – below average
THE PAIN
  Middle funnel content is
   the most effective
   content in moving a
   prospect towards
   becoming a customer
  “Desire” content scored
   ABOVE AVERAGE, but
   only had a 5% distribution
   rate and 8 pieces of
   content in bucket!!
  These 8 will eventually
   grow stale and cause a
   leaky funnel

Leaky funnel = missed revenue targets


3
The study showed it was
   not the quality of the
    content causing the
conversion problem, but the
COMMUNICATION VEHICLE
   used to distribute it!!
(i.e. blog, email, newsletters, etc.)
Key Points
    1. Benchmark your content to see which is
         converting prospects to customers and at
         what rate.
       2. Perform a content audit to determine if you
            have enough pieces, up and down the
            funnel, to make the number.
            3. Pay attention to the communication
                 vehicle used to get the content in
                 the hands of the prospect.

5
4 Easy Steps to
 Benchmark your
Demand Generation
      Content
Step #1 – Perform a Content Audit
    EXAMPLE
      • Key Points
         1. Specific content types can serve across
         2. Content types can be tailored to a need at the specific stage in the
             buying process




                                                                             Make
                                                                            decisions




7
Step #2 – Audit your Competitors
EXAMPLE
              WEBSITE CONTENT
Step #3 – Mystery Shop your Competition

                      Pose as a prospect.



                          Learn how your
                            competition
                         uses their demand
                             generation
                           content to sell.




9
Here is an example comparing
       two competitors:
                ScriptPro vs. Kirby Lester




10
Step #4 – Interpret the Differences
                     Both vendors responded inside of 90 mins
                     indicating the presence of a lead development
We filled out the    team. A LDT sits between sales and marketing
form on each site.   and their job is to turn leads into opps. This
                     suggests both marketing departments are skilled
                     at capturing interest and following up.
                    The ScriptPro rep qualified us and asked for a
We called into each sales appt. The Kirby Lester rep did not qualify us
888 line.           and did not secure the next sales call.
                     ADVANTAGE ScriptPro
                     The ScriptPro rep sold the way we wanted to buy.
We asked each for    Kirby Lester refused to give us a price. He put his
pricing              needs ahead of ours. No intention of engaging KL
information.         further. Too difficult to deal with.
 11                  ADVANTAGE ScriptPro
A summary of key points…
      Prospects decide if they are going to buy from you
       before they meet you.

      Your demand generation content needs to outsell
       your competitor’s content.

      Mystery shopping allows you to benchmark your
       content vs. your competition.

                     What do you do now?


12
Learn More
 Enjoy the SlideShare? Don’t miss the next one! Click to follow us on SlideShare
 Sign up for our Sales Force Effectiveness blog by clicking here

 For access to our February ebook – ‘How the Best Marketers are Producing
                                     Great Content Quickly’; click here

     If you don’t have a content management process or need help
     optimizing your current one,
     Contact us to hear the rest of the story...
       Email - info@salesbenchmarkindex.com
       Phone - 1-888-556-7338
       Web: http://www.salesbenchmarkindex.com

13

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How the Best Marketers are Creating Great Content Quickly (part 2 of 2)

  • 1. How the Best Marketers are Producing Great Content Quickly (Part 2 of 2) 1
  • 2. As part of a sales and marketing project, I recently performed a content audit for a B2B technology company. Here are the results:  14 categories of content (i.e. eBooks, Podcasts, Case Studies, etc.)  154 individual pieces of content Buying Process Stage Content Distribution Conversion Rates (by stage) (by stage) Attention (A) 50% 2 - average Interest (I) 25% 1 – below average Desire (D) 5% 3 – ABOVE AVERAGE Action (A) 20% 1 – below average
  • 3. THE PAIN  Middle funnel content is the most effective content in moving a prospect towards becoming a customer  “Desire” content scored ABOVE AVERAGE, but only had a 5% distribution rate and 8 pieces of content in bucket!!  These 8 will eventually grow stale and cause a leaky funnel Leaky funnel = missed revenue targets 3
  • 4. The study showed it was not the quality of the content causing the conversion problem, but the COMMUNICATION VEHICLE used to distribute it!! (i.e. blog, email, newsletters, etc.)
  • 5. Key Points 1. Benchmark your content to see which is converting prospects to customers and at what rate. 2. Perform a content audit to determine if you have enough pieces, up and down the funnel, to make the number. 3. Pay attention to the communication vehicle used to get the content in the hands of the prospect. 5
  • 6. 4 Easy Steps to Benchmark your Demand Generation Content
  • 7. Step #1 – Perform a Content Audit EXAMPLE • Key Points 1. Specific content types can serve across 2. Content types can be tailored to a need at the specific stage in the buying process Make decisions 7
  • 8. Step #2 – Audit your Competitors EXAMPLE WEBSITE CONTENT
  • 9. Step #3 – Mystery Shop your Competition Pose as a prospect. Learn how your competition uses their demand generation content to sell. 9
  • 10. Here is an example comparing two competitors: ScriptPro vs. Kirby Lester 10
  • 11. Step #4 – Interpret the Differences Both vendors responded inside of 90 mins indicating the presence of a lead development We filled out the team. A LDT sits between sales and marketing form on each site. and their job is to turn leads into opps. This suggests both marketing departments are skilled at capturing interest and following up. The ScriptPro rep qualified us and asked for a We called into each sales appt. The Kirby Lester rep did not qualify us 888 line. and did not secure the next sales call. ADVANTAGE ScriptPro The ScriptPro rep sold the way we wanted to buy. We asked each for Kirby Lester refused to give us a price. He put his pricing needs ahead of ours. No intention of engaging KL information. further. Too difficult to deal with. 11 ADVANTAGE ScriptPro
  • 12. A summary of key points…  Prospects decide if they are going to buy from you before they meet you.  Your demand generation content needs to outsell your competitor’s content.  Mystery shopping allows you to benchmark your content vs. your competition. What do you do now? 12
  • 13. Learn More Enjoy the SlideShare? Don’t miss the next one! Click to follow us on SlideShare Sign up for our Sales Force Effectiveness blog by clicking here For access to our February ebook – ‘How the Best Marketers are Producing Great Content Quickly’; click here If you don’t have a content management process or need help optimizing your current one, Contact us to hear the rest of the story... Email - info@salesbenchmarkindex.com Phone - 1-888-556-7338 Web: http://www.salesbenchmarkindex.com 13

Editor's Notes

  1. Contact us if you would like to understand how you can leverage benchmarking best practices for talent management.Email - info@salesbenchmarkindex.comPhone - 1-888-556-7338Web: http://www.salesbenchmarkindex.com