This is just one among the multitude of scenarios where chatbots come in to save a brand’s face. And, this is also why enterprises must focus on improving customers’ experience with chatbots. From a business perspective, deploying a user experience-enhancing chatbot for customer service can be one of the best tools to connect with your audience. https://nuvento.com/blog/how-intelligent-chatbots-can-make-customers-10x-happier/