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HOTEL TECHNOLOGY LEADERBOARDS
2019
Q1
©2019 Grid Decision LLC
Leaderboard Criteria:
• Scope: North America
• Criteria: all categories except
Experience
Statement of Objectivity:
• No funding from vendors
• RFI questions are auto-scored1 Plum 85.9% 1 eRestaurant 90.0% 1 Granite 93.1%
2 Aloha 82.6% 2 Hubworks 83.1% 2 CompuCom 84.5%
3 Squirrel 81.7% 3 Aloha 79.4% 3 NCR 79.6%
4 POSitouch 80.8% 4 Level 10 77.9%
5 Agilysis 79.6% 5 RTG 77.5%
6 Aireus 79.0% 1 eRestaurant 90.9%
7 Silverware 77.8% 2 Hubworks 86.6%
8 Simphony 74.5% 3 Aloha 76.8% 1 Granite 91.5%
9 Square 68.6% 2 CompuCom 76.5%
3 Level 10 70.6%
4 NCR 67.8%
5 RTG 65.0%
Front of House Back of House Hardware Services
Point of Sale Workforce Management Deployment
Inventory Management
Maintenance

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  • 1. SMB HOTEL TECHNOLOGY LEADERBOARDS 2019 Q1 ©2019 Grid Decision LLC Leaderboard Criteria: • Scope: North America • Criteria: all categories except Experience Statement of Objectivity: • No funding from vendors • RFI questions are auto-scored1 Plum 85.9% 1 eRestaurant 90.0% 1 Granite 93.1% 2 Aloha 82.6% 2 Hubworks 83.1% 2 CompuCom 84.5% 3 Squirrel 81.7% 3 Aloha 79.4% 3 NCR 79.6% 4 POSitouch 80.8% 4 Level 10 77.9% 5 Agilysis 79.6% 5 RTG 77.5% 6 Aireus 79.0% 1 eRestaurant 90.9% 7 Silverware 77.8% 2 Hubworks 86.6% 8 Simphony 74.5% 3 Aloha 76.8% 1 Granite 91.5% 9 Square 68.6% 2 CompuCom 76.5% 3 Level 10 70.6% 4 NCR 67.8% 5 RTG 65.0% Front of House Back of House Hardware Services Point of Sale Workforce Management Deployment Inventory Management Maintenance