Memorial Hospital could measure quality in several ways. It could track patient outcomes, complication and mortality rates, readmission rates, and patient satisfaction scores. Failing to focus on quality could result in costs to Memorial Hospital from poor outcomes, repeat procedures, and lost patients. Techniques from total quality management that Janice could implement include defining quality, gathering data on current performance, and empowering staff to identify and solve issues. Memorial Hospital could assess the quality of care it provides by auditing medical records, conducting staff and patient surveys, tracking clinical indicators, and comparing its results to benchmarks and standards.

1. Discussion:Memorial Hospital
Discussion:Memorial HospitalDiscussion:Memorial HospitalRead the “Memorial Hospital”
case study in Chapter 4 of your text. In a three- to four-page paper, respond to the guided
response below.Discuss ways that a hospital might measure quality. Be sure to explain your
reasoning.Explain the potential costs and failures of quality for Memorial Hospital and
discuss how each can be measured.Discuss ideas or techniques from TQM that Janice could
use to help Memorial focus on providing quality health care.Analyze the methods Memorial
could use to assess the quality of health care it is providing.Your paper should be in
paragraph form (avoid the use of bullet points) and ed with the concepts outlined in your
text and additional scholarly sourcesSubmit your three- to four-page paper (not including
the title and reference pages). Your paper must be formatted according to APA style as
outlined in the Ashford Writing Center and must cite at least three scholarly sources in
addition to the textbook.You must proofread your paper. But do not strictly rely on your
computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on
your part and you can expect your grade to suffer accordingly. Papers with numerous
misspelled words and grammatical mistakes will be penalized. Read over your paper – in
silence and then aloud – before handing it in and make corrections as necessary. Often it is
advantageous to have a friend proofread your paper for obvious errors. Handwritten
corrections are preferable to uncorrected mistakes.Use a standard 10 to 12 point (10 to 12
characters per inch) typeface. Smaller or compressed type and papers with small margins
or single-spacing are hard to read. It is better to let your essay run over the recommended
number of pages than to try to compress it into fewer pages.Likewise, large type, large
margins, large indentations, triple-spacing, increased leading (space between lines),
increased kerning (space between letters), and any other such attempts at “padding” to
increase the length of a paper are unacceptable, wasteful of trees, and will not fool your
professor.The paper must be neatly formatted, double-spaced with a one-inch margin on
the top, bottom, and sides of each page. When submitting hard copy, be sure to use white
paper and print out using dark ink. If it is hard to read your essay, it will also be hard to
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