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                                                                                                                                         profile
                                                                                                                                         Revenue:
                                                                                                                                         $37.1 billion


                          The Man Who                                                                                                    Profits:
                                                                                                                                         $2.07 billion
                                                                                                                                         Employees:



                          Got Honeywell’s
                                                                                                                                         132,000
                                                                                                                                         Total
                                                                                                                                         return to
                                                                                                                                         shareholders:




                          Groove Back
                                                                                                                                         5.0%




                          CEO Dave Cote,
                          a GE veteran
                          and one-time cod
                          fisherman, has
                                                                                                                                         7
                                                                                                                                          rank:




                          led a remarkable
                          turnaround at the
                          industrial giant.
                          by  Shawn Tully
                                                                                                                                         7
                                                         GENERAL ELECTRIC: 9%         S&P 500: 88%           EMERSON ELECTRIC: 158%    HONEYWELL: 215%
                        Total Shareholder Return
                        Jan. 1, 2003
                        to April 11, 2012
                        Under Cote, Honeywell’s
RS,   1/1/2003          stock has outperformed
                        almost all of its industrial
                                                                                   3M: 80%                             UNITED TECHNOLOGIES: 210% DANAHER: 229%
                        peers and the S&P 500.         0%                      50%                      100%                150%                  200%
ar as CEO)




                                                                                                                                                          source: bloomberg
             Dave Cote (left) in a New Jersey lab where Honeywell is developing a new nylon copolymer
             that can be used in food packaging. Around his office he typically wears jeans instead of a suit.

                           HONEYWELL SALES, YEAR END 2011
             Photographs by robyn twomey                                                                                           May 21, 2012  fortune         / 177
                                                                                             AEROSPACE                                PERFORMANCE MATERIALS & TECHNOLOGIES
                           AUTOMATION & CONTROLS                                             (ENGINES FOR BUSINESS JETS, ADVANCED     (OLEFLEX SYSTEM FOR MAKING PLASTICS
                           (THERMOSTATS, MOBILE SCANNING DEVICES, GAS AND                    AVIONICS AND AUXILLARY POWER UNITS       FROM NATURAL GAS, UNIFLEX TECHNOLOGY
                           FIRE DETECTION EQUIPMENT, PROTECTIVE CLOTHING)                    FOR BUSINESS AND COMMERCIAL AIRCRAFT)    FOR PROCESSING HEAVY OIL FOR GASOLINE)
Dave Cote is feeling the beat. He takes a sip of Mountain Dew and bobs his
head in time to the throbbing bass of Jay-Z’s “Hard Knock Life.” The CEO of
Honeywell International, one of the world’s largest industrial conglomerates,     This is
with $37.1 billion in sales, is wearing his usual work attire—a beat-up leather   one of the
bomber jacket, baggy jeans, and clunky work boots. Cote’s office in the com-      great CEOs
pany’s frozen-in-the-1960s headquarters in Morris County, N.J., is nothing        of our time,
fancy. Boston Red Sox jerseys adorn the walls, and a 210-gallon fish tank         yet he’s
he inherited gurgles in the background. But for inspiration, he turns to his
iTunes and hits shuffle. “I’ve got 10,000 songs on my server,” he says. “The
                                                                                  stayed
music never stops!”                                                               below the
  Neither does Cote. While tunes like Billie Holiday’s “God Bless the Child”      radar,”
and Neil Diamond’s “Forever in Blue Jeans” play in the background, Cote           says CNBC’s
leaps from his personal history to business insights as nimbly as the music       Jim Cramer.
    /
178 fortune   May 21, 2012
honeywell

                 Cote in an Agusta Westland AW139 helicopter. Honeywell
                 is one of the world’s largest manufacturers of cockpit controls.




                 changes genres. You can hear Cote’s New                      tenants alike. “I’d call him for dinner in Washington the
                 Hampshire upbringing in his voice as he                      night before a deficit commission meeting, and he’d say,
                 recounts his youthful adventures as a cod                    ‘I have eight hours of reading to prepare,’ and it would be
                 fisherman in Maine. Moments later he’s                       6 p.m.!” recalls Tim Collins, CEO of private equity firm
                 explaining the technology of turbocharg-                     Ripplewood Holdings. In a decade Cote has relentlessly
                 ers. Then he veers into his service on the                   transformed Honeywell, making 70 acquisitions and
                 Simpson-Bowles deficit commission in                         shedding 40 businesses.
                 2010. “What amazed me is how bad fu-                            That process has shifted Honeywell’s portfolio toward
                 ture deficits will be even if we have strong                 game-changing, technologically sophisticated offerings
                 growth,” warns Cote.                                         that boast high margins and rapid growth. Honeywell’s
                    Cote (pronounced CO-tee) is an in-                        biggest pillar is automation and controls, a business Cote
                 creasingly rare commodity in the business                    has recharged with acquisitions including state-of-the-art
                 world: an independent thinker who’s the                      gas-detection device makers. Ranking second is aero-
                 antithesis of a slick, prepackaged CEO.                      space. Honeywell is one of the world’s largest produc-
                 The 59-year-old fills a room not because                     ers of jet engines for business aircraft, and of advanced
                 he’s an imperial type who prizes pomp,                       avionics for every type of plane. It’s also a major innova-
                 but because he’s a rough-hewn leader who                     tor in the auto industry through a pet product of Cote’s,
                 demands accountability. Says Honeywell                       turbochargers.
                 director Gordon Bethune, former CEO                             The lineup reflects the big ideas that Cote has used to re-
                 of Continental Airlines: “He took us from                    shape Honeywell. “To run a diversified manufacturer, you
                 a disaster to a hell of a company. And he                    need unifying themes,” he says. Cote’s themes are energy
                 never beat his chest while he was doing it.”                 efficiency, energy generation, and industrial safety. “Energy
                    Indeed, Cote, who recently logged his                     is a conundrum,” says Cote. “The economy as a whole will
                 10th anniversary as CEO, has orchestrat-                     use a lot more of it, but people driving cars and owners of
                 ed one of the best corporate comebacks in                    commercial buildings and refineries will want to conserve.”
                 recent memory. Today Honeywell ranks                            Cote’s great accomplishment is unifying Honeywell’s
                 as a top performer among the diversi-                        formerly fractured, dispirited culture, and at the same
                 fied industrials, starting with how it has                   time charting a fresh strategy based on those marquee
                 rewarded shareholders. Since the start of                    ideas. Doing both required a combination of personal
                 2003, Honeywell’s stock has surged from                      magnetism and forward-looking, often contrarian think-
$24 to $60. Investors have reaped a total return, includ-                     ing. The Cote story is a step-by-step primer in an indus-
ing dividends, of 215%. That puts Honeywell in second                         trial revival that was anything but ordained, at a company
place among industrial conglomerates—just behind                              that on the day he arrived seemed headed for disaster.
Danaher, which returned 229%, and ahead of United


                                                                              T
Technologies, which has returned 210%. Honeywell’s                                               o gauge Cote’s accomplishment, it’s
returns wax those of Emerson Electric (158%), 3M (80%),                                          crucial to understand the mess he
and Cote’s alma mater, GE (9.4%). In the same period the                                         inherited. Today’s Honeywell descends
S&P returned 88%. “Cote has transformed Honeywell                                                from a disastrous merger. In late 1999,
into a technology company with strong growth,” says Jim                                          AlliedSignal purchased Honeywell for
Cramer, the CNBC host and former hedge fund manager                                              $14.4 billion, taking on the latter’s more
who also happens to be Cote’s next-door neighbor in tony                      prestigious name. Both companies had big reputations.
Summit, N.J.  “This is one of the great CEOs of our time,                     Honeywell was a stalwart of American manufacturing,
yet he’s stayed below the radar.”                                             named for turn-of-the-century plumbing entrepreneur
  How has Cote managed to recharge the failing insti-                         Mark Honeywell and famous for its iconic round thermo-
tution that was Honeywell? The first impression of a                          stat. AlliedSignal was a scrappy, acquisitive conglomerate
relaxed, hip-hop-loving raconteur is misleading. It masks                     run with ruthless efficiency by the legendary Larry
a hard-core work ethic that astounds his friends and lieu-                    Bossidy, the former vice chairman of GE.


                                                                                                         May 21, 2012  fortune       / 179
GENERAL ELECTRIC: 9% ELECTRIC: 9% 88% S&P 500: 88%
                                                                                                          GENERAL     S&P 500:            EMERSON ELECTRIC: 158%
                                                                                                                                                      EMERSON ELECTRIC: 158%
                                                                                                                                                                    HONEYWELL: 215%
                                                                                                                                                                                HONEYWELL: 215%




     1/1/20031/1/2003
D MANUFACTURERS,
ERS,                                                                                                                                         3M: 80%     3M: 80%             UNITED TECHNOLOGIES:TECHNOLOGIES: 210% DANAHER: 229%
                                                                                                                                                                                          UNITED 210% DANAHER: 229%
                                                                                         0%                          0%                50%             50%    100%         100%   150%         150%    200%         200%
Cote's first full year as CEO)
ear as CEO)

R)




                Where
                HoneywellHONEYWELL SALES, YEAR END 2011YEAR END 2011
                                         HONEYWELL SALES,
8%              makes its money & AUTOMATION & CONTROLS
                            AUTOMATION CONTROLS
                                                                                         AEROSPACE AEROSPACE
                                                                                         (ENGINES FOR BUSINESS JETS, ADVANCED
                                                                                                                                      PERFORMANCE PERFORMANCE MATERIALS & TECHN
                                                                                                                                                     MATERIALS & TECHNOLOGIES
                                                                                                       (ENGINES FOR BUSINESS JETS, ADVANCED SYSTEM FOR MAKING PLASTICS
                                                                                                                                      (OLEFLEX       (OLEFLEX SYSTEM FOR MAKING PLAS
 %
6%
                The industrial
                            (THERMOSTATS,(THERMOSTATS, MOBILE SCANNING DEVICES, GAS AND
                                          Automation and controls: Honeywell’s largest AVIONICSsells AUXILLARYAND AUXILLARY unit is one of the world’s largest makers UNIFLEX TECHN
                                           MOBILE SCANNING DEVICES, GAS AND              division AND AVIONICS POWER UNITS POWER FROM NATURAL FROMUNIFLEX TECHNOLOGY
                                                                                                               Aerospace: This        UNITS          GAS, NATURAL GAS,
9%              giant is organized FIRE DETECTIONprotectiveCLOTHING)and portableFOR BUSINESS AND COMMERCIALlikefor business787 DreamlinerFOR avionicsFOR GASOLINE) FOR GAS
                            FIRE DETECTIONthermostats, EQUIPMENT, PROTECTIVE CLOTHING)
                                           EQUIPMENT, PROTECTIVE clothing,                gas-detection BUSINESS AND COMMERCIAL jets and advanced PROCESSING HEAVY OIL
                                          devices (pictured above) for refineries and chemical plants.
                                                                                                       FOR     of engines
                                                                                                               aircraft
                                                                                                                        AIRCRAFT)
                                                                                                                           the Boeing
                                                                                                                                      FOR PROCESSING HEAVY OIL for
                                                                                                                                      AIRCRAFT)
                                                                                                                                                      (above).
                into four main
                businesses.                2011 SALES: $15.5 BILLION $15.5 BILLION
                                                          2011 SALES:                             $11.5 BILLION $11.5 BILLION             $5.7 BILLION $5.7 BILLION
                                                                                                                                                              $3.9 BILLION $3.9 BILLION

                                                                                                                                                                           TRANSPORTATION SYSTEMS (TURBOCHARGERS)
                                                                                                                                                                                       TRANSPORTATION SYSTEMS (TURBOCHARGERS)
ND 2011

 $11.5 BN       Instead of meshing operations and paring costs, the           himself as “New Hampshire cheap.” Declares his mom: “I
VANCEDAUXILLARY
 S AND AVIONICS AND AUXILLARY                  SHAREHOLDER RETURN, RETURN,
                                                      SHAREHOLDER
             new CEO, Honeywell veteran Mike Bonsignore, and 1, 11, 2012didn’t believe in allowances. When my children asked for
COMMERCIAL AIRCRAFT)
RCRAFT)
                                                    JAN 1, 2003 TO JAN 2003 TO APRIL 11, 2012
                                                                   APRIL
              Bossidy, by then chairman,ELECTRIC: 6.5%ELECTRIC: 6.5% was
                                       GENERAL
                                               mainly fought. “Larry
                                                  GENERAL
                                                                                                                                                        money, I’d tell them, ‘I don’t charge you kids for breakfast!’ ”
                                                                                                                                                                     EMERSON ELECTRIC: 99% ELECTRIC: 99%
                                                                                                                                                                                 EMERSON                     HONEYWELL: 197%
                                                                                                                                                                                                                          HONEYWELL: 197
              always 15 minutes early for meetings and hated to be kept                                                                                    After graduating from high school in 1970, Cote put
AND FIRE DETECTION
  DEVICES, GAS AND FIRE DETECTION
G)            waiting,” recalls an executive who is still at Honeywell.                                                                                 wanderlust before higher education. He bought a 1963
              “Mike was always 15 minutes late. By the time the meet-                                                                                   apple-green Pontiac Catalina for $395 and drove to
 NOLOGIES                                                       3M: 73%    3M: 73%
ATURAL FROMUNIFLEX GAS, UNIFLEX would be steaming.”
              ing started, Larry
ASTICS GAS, NATURAL                                                                                                                                     Michigan, where he labored as a car washer and carpen- DANAHER: 137%
                                                                                                                                                                                                UNITED TECHNOLOGIES:TECHNOLOGIES: 207%
                                                                                                                                                                                                             UNITED 207%
                              0%          0%              50%          50%                                                                              ter’s apprentice. The next summer he signed up to join 200%
                                                                                                                                                           100%           100%            150%          150%                          200
                 By mid-2000 the merger’s promise was collapsing,
SOLINE) FOR GASOLINE)
 AVY OIL

 $3.9 BN
              along with Honeywell’s profits and share price. Out of                                                                                    the Navy but backed out of his pledge and decided to try
              desperation the board accepted a takeover offer from GE’s                                                                                 college instead—talking his way into the University of
              Jack Welch. GE teams swooped down on Honeywell. GE                                                                                        New Hampshire in Durham even though it was past the
  $36.5 BN
              executives took over budget planning and employee re-                                                                                     official admissions date.
                                                                                                                                                                      250         250

              views. But the biggest acquisition in GE history, and what                                                                                   He later took a break from school that wasn’t exactly
              Welch viewed as his crowning achievement, wasn’t to be.
                 250                                 250
                                                                                                                                                        a junior year abroad: Cote and a friend bought a 33-foot
              In June of 2001, Mario Monti, the European Commis-                                                                                        lobster boat and spent a year running trawls for cod in
              sion’s competition chief and now Italy’s Prime Minister,                                                                                  Maine. “It taught me that you can work very hard and
              effectively killed the merger.                                                                                                            get absolutely nowhere,” he says. Around this time Cote
                                                                                                                                                                      200         200
                 Bonsignore departed, and the board brought back                                                                                        got married and his wife became pregnant. So he sold the
              Bossidy to help repair the damage. Bossidy’s priority was                                                                                 lobster boat, and in 1976 he finally graduated from UNH.
              finding a successor who could handle the challenge. He                                                                                    (Cote is twice divorced and has three adult children and
              took a chance on a candidate who’d excelled but hardly                                                                                    three grandchildren.)
              proved a superstar at GE, and had served just a year as
                 200                                 200
                                                                                                                                                           Cote’s friends today swear he’s the same gregarious, up-
                                                                                                                                                                      150         150
              CEO of TRW, an auto parts manufacturer half the size of                                                                                   for-anything kid from New Hampshire outside the office.
              Honeywell: Cote.                                                                                                                          The CEO tools around the New Jersey suburbs on week-
                 Cote’s early life is an unlikely prologue for commanding                                                                               ends on a Harley-Davidson. Or, shotgun in hand, he stalks
              an enterprise of 132,000 employees. He grew up in a New                                                                                   duck and pheasant in the Adirondacks with his friend Tim
              Hampshire mill town named Suncook. His father had an                                                                                      Collins. “He’s an incredible shot,” marvels Collins. “Maybe
              eighth-grade education and ran a garage. “I didn’t know                                                                                   not the best 100 ever seen, but the best for someone run-
                                                                                                                                                                       I’ve       100


              what success was, because it was hard to find anyone in                                                                                   ning a global corporation.”
              town you’d describe as successful,” recalls Cote.                                                                                            He also doesn’t place too much emphasis on appear-
                 But his aptitude for numbers emerged early. “When                                                                                      ances. Cote goes to board meetings in jeans, and encour-
                 150                                 150




              Dave was 12, I’d put him on the bus to Manchester with his                                                                                ages the directors to dress likewise. Not all his friends
                                                                                                                                                                                                                               Aerosp ace: chi nafotopress—Getty images




              big accordion and some cash,” says his mother, Georgette                                                                                  appreciate the look. “I’m a suit-and-tie guy,” says Cote’s
                                                                                                                                                                       50          50

              Cote. “After his music lesson he’d go all over town paying                                                                                pal, Washington attorney Vernon Jordan. “I’d never come
              all the bills, for the department store, for our insurance.”                                                                              to work in jeans. I tell Dave he looks like something out
              Dave invariably returned with the correct change and all                                                                                  of Silicon Valley.”
              the receipts, Mrs. Cote notes proudly. Today Cote describes                                                                                  While at UNH, Cote had worked the night shift at a
                                                                                                                                                        nearby GE jet engine plant as an hourly laborer. In 1976
                                                                                                                                                                        0           0

                                                                                                                                                        he landed a full-time job at another GE factory in Massa-
                                /
                 100                                 100

                                                                                         0   50   100   150   200   250
                                                                                                                     0    50   100   150   200   250


               18 0 fortune   May 21, 2012                                                                                                              chusetts as an internal auditor, making $13,900. Cote rose
                       0   20   40   60   80   100         0   20   40   60   80   100
RAL ELECTRIC:HONEYWELL: 215%88%
C: 158%      9%     S&P 500:                                               EMERSON ELECTRIC: 158%        HONEYWELL: 215%




 D TECHNOLOGIES: 210% 80%
                  3M: DANAHER: 229%                                                    UNITED TECHNOLOGIES: 210% DANAHER: 229%
150%                                           50%    200%            100%                   150%                  200%




R END 2011
            PERFORMANCE MATERIALS & TECHNOLOGIES
                           AEROSPACE                                     PERFORMANCE MATERIALS & TECHNOLOGIES
                   source: company filings




NCED        (OLEFLEX SYSTEM FOR MAKING PLASTICS JETS, ADVANCED
                           (ENGINES FOR BUSINESS                         (OLEFLEX SYSTEM FOR MAKING PLASTICS
 EVICES, GASFROM NATURAL GAS, UNIFLEX TECHNOLOGY POWER UNITS
 TS          AND
              PerformanceAVIONICS AND AUXILLARY
                            materials and technologies: Its offerings range from the GAS, UNIFLEX TECHNOLOGY
                                                                         FROM NATURAL        Transportation systems: This business is the world’s largest maker of
CTIVE CLOTHING) PROCESSINGFOR BUSINESS AND COMMERCIALfrom crude to film for use in
CRAFT)        Uniflex system for extracting extra gasoline AIRCRAFT)
            FOR             HEAVY OIL FOR GASOLINE)                      FOR PROCESSING HEAVYturbochargers, a Cote favorite. The turbines pictured above are a key
                                                                                              OIL FOR GASOLINE)
                                             “blister packs” (above) that protect drug capsules from moisture.             component of the devices.
                                                                                                                                                       note: Honeywell’s 2011 revenue also includes
 BILLION                                      $5.7 BILLION         $11.5 BILLION
                                                                 $3.9 BILLION                              $5.7 BILLION     $3.9 BILLION                 $530 million from discontinued operations.

ORTATION SYSTEMS (TURBOCHARGERS)                                                     TRANSPORTATION SYSTEMS (TURBOCHARGERS)


                                                                                  by delivering avionics equipment way behind schedule.
                                             to join the GE audit staff, then spent the mid-1980s as a
 N, JAN 1, 2003 TO APRIL 11, 2012 at headquarters in Fairfield, Conn.
              financial analyst                                                   Blue stood for the former AlliedSignal. Its ethos was in-
%
TRIC: 99%
                 It was a chance encounter with ELECTRIC: 99%Jack Welch
                             HONEYWELL: 197%
                                           EMERSON
                                                    chairman                      your-face confrontation, with an emphasis on “making the
                                                                                HONEYWELL: 197%
              in 1985 that propelled Cote’s career. Welch heard that the          numbers” at all costs.
              company was dispatching exhaustive questionnaires about                To make matters worse, a third wayward culture needed
              GE’s business metrics to obscure corners of the world like          taming. Around the time of the merger, Honeywell ab-
         3M: 73%UNITED TECHNOLOGIES: 207% DANAHER: 137%            UNITED TECHNOLOGIES: 207% DANAHER: 137%
              Mauritania. Regarding this as a colossal waste of time, a           sorbed a maker of fire and safety systems named Pittway.
  50% 150%
              furious Welch started calling everyone from 150%CFO on
                                  100% 200%
                                                             the                             200%
                                                                                  Its managers were staunchly independent folks who’d
              down, getting madder and madder when he found the                   started their own businesses and considered the red and
              brass were absent, until he finally reached the wonk who            blue factions too incompetent to give them orders.
              was handling the project—Cote. Cote kept his cool, ex-                 The feuding red, blue, and Pittway camps all bristled at
              plaining he was doing his best at a job he’d been assigned,
                                            250                                   taking direction from a new CEO. “I held a town hall meet-
              then called his wife and said, “I think I’m going to get fired.”    ing in Brussels for the heads of the businesses in Europe,”
                 But Welch was impressed with Cote’s air of authority and         says Cote, “and about one-third of the people I’d invited
              his refusal to bad-mouth his superiors—especially when he           didn’t show up.” Pittway, meanwhile, had its own credit
              later learned that Cote himself had argued against the proj-        cards and initially refused to switch to the brand used by
              ect. Cote became a Welch favorite. “At GE, if you moved up
                                            200
                                                                                  the other employees.
              two levels it was great,” says Cote. “Jack promoted me three           Early on Cote made two pivotal decisions that an-
              levels, which was incredible.”                                      nounced a new kind of leader. First, he ended a long-
                 In 1996, Cote was put in charge of one of GE’s major             standing tradition, inherited from both the former Honey-
              businesses—appliances. “Prices were falling, and the appli-         well and AlliedSignal, of aggressive accounting, a practice
              ance field was brutally competitive,” recalls Cote. To wring        highly in vogue at the time. Honeywell was capitalizing
                                            150
              savings in labor, Cote moved some manufacturing jobs to             the cash spent on providing free brakes, wheels, and
              Mexico and threatened to move more. The tactics didn’t              other parts to airlines to win orders. It was also capital-
              endear him to the unions. Asked about Cote, Charlie Smith,          izing much of its outlays on aerospace R&D. “The system
              then head of the Electronic Workers local, wrote to Fortune         encouraged executives to give away a lot of equipment and
              in an e-mail, “My father used to tell me that if you can’t say      do research for its own sake, because those costs looked
                                            100
              anything nice about someone, don’t say anything at all.”            ‘free,’ ” says Tim Mahoney, chief of the aerospace business.
                 Though Welch prized Cote, it was clear by 1999 that Cote         Cote adopted conservative bookkeeping by expensing both
              didn’t have a shot to be Welch’s successor. “Dave wasn’t re-        types of spending in the current quarter, even though the
              ally in contention; he was a ways back,” says Welch. So Cote        practice pounded short-term earnings.
              joined TRW as heir apparent, serving briefly as CEO before             Second, Cote introduced a new strategy for tackling
              taking the far bigger job at Honeywell in February of 2002.
                                             50                                   Honeywell’s destructive legacy—giant asbestos and envi-
                 For Cote, job one at Honeywell was halting a raging              ronmental liabilities. The former AlliedSignal had taken
              clash of cultures. Employees called it the “red” and “blue”         a stubbornly hard line on asbestos suits, and investors
              wars, taken from the traditional logo colors of the two             dreaded what the future expense would be. “Dave real-
              companies. Red represented the old Honeywell. Its folks             ized we couldn’t litigate our way out,” says general counsel
              were courtly and prided themselves on pleasing the cus-
                                              0

              tomer. But in practice that meant promising the custom-
                                                                                                                                                                                         /
 150   200   250


              ers anything, then, say, infuriating aircraft manufacturers                                      May 21, 2012  fortune 181
Advertisement
                                                                                                                                               honeywell




Have a financial
                                                                       Kate Adams. “He decided to take a         is so often the case, he surprised me
                                                                       cooperative approach.” Honeywell          by saying, ‘We need to preserve our

  question?                                                            is establishing a trust for the claims
                                                                       and is working to scrub the soil at old
                                                                                                                 industrial base for the recovery, and
                                                                                                                 huge layoffs will destroy it.’ ” So Cote
                                                                       chemical plants. “The key change is       required that Honeywell’s employees
 We have the answer.                                                   that the future expense is now predict-   take unpaid furloughs of between
                                                                       able,” says Susan Kempler, a portfolio    two and five weeks during 2008 and
                                                                       manager at TIAA-CREF, which holds         2009. “There was lots of complain-
                                                                       1.5% of Honeywell’s shares. Today the     ing,” says James, “but it worked.”
                                                                       asbestos-plus-environmental expense          Cote also introduced a disciplined
                                                                       consistently runs around $150 million     blueprint for M&A. The old Honey-
                                                                       a year after-tax. That’s a highly man-    well and especially AlliedSignal had
                                                                       ageable number given last year’s free     made a number of poor acquisitions,
                                                                       cash flow of $3.7 billion.                and Cote pledged to avoid the same
                                                                          To unite the company’s warring fac-    errors. “We studied every deal from
                                                                       tions Cote also introduced a series of    1992 to 2002,” says Anne Madden,
                                                                       disciplines covering every business. A    who directs M&A for the company.
     Send Your Questions to:                                           prime target was manufacturing. Cote      “We found that half the mergers
     helpdesk@CNNMoney.com                                             saw that labor costs for everything       failed, usually because we overpaid
                                                                       from aircraft power generators to fire    or didn’t integrate the acquisitions.”
   Watch The Help Desk,                                                alarms were far higher than those of      Today every acquisition must meet
where CNN’s experts answer                                             competitors—a situation he couldn’t       Cote’s highly specific checklist. Forget
  your financial questions.                                            abide. He added an extra dimen-           mega-deals. Of the 70 acquisitions,
                                                                       sion to create what’s now the revered     none costs more than $1.4 billion. “I
           Tuesdays & Fridays                                          Honeywell Operating System, or            believe in placing lots of bets on lots
                Noon ET                                                HOS. Cote demanded that his troops        of businesses,” says Cote. “A big deal
                                                                       replicate Toyota’s manufacturing prac-    that goes bad can ruin a company.”
       Find Answers at:
                                                                       tices—in Cote’s mind, the best in the        Honeywell’s shopping spree has been
    CNNMoney.com/helpdesk                                              world. He dispatched 70 managers to       wildly successful. On average, Honey-
  and every issue of MONEY                                             Toyota’s plant in Georgetown, Ky., to     well paid around 12 times earnings for
                                                                       master techniques for speeding output     the 70 acquired companies and tripled
                                                                       with the leanest workforce possible.      their profits. That improvement owes
                                                                          The rewards have been spectacular.     a great deal to the CEO’s relentless
                                                                       Since 2002, Honeywell has increased       focus on integration. For all deals over
                                                                       its headcount just 21%, vs. an increase   $50 million he reviews the integra-
                                                                       in sales of 72%. By keeping fixed costs   tion plan’s progress after closing for
                                                                       like labor relatively flat, Cote gener-   the following 30, 60, and 90 days, and
                                                                       ates “operating leverage” that magni-     quarterly thereafter for at least a year.
                                                                       fies brisk revenue growth into outsize       The integration sessions provide a
          Brought to you by:                                           earnings. Since 2003, Honeywell has       window on the Cote style. “If there is
                                                                       lifted sales 7% a year, while operating   a loose thread in a presentation, Dave
                                                                       profits have grown by 12%.                will find it, and keep pulling until the
                                                                          During the recession, Cote de-         whole thing unravels,” says James.
                                                                       manded that Honeywell unite behind        The Cote approach is to pepper his
                                                                       a highly unorthodox campaign to           lieutenants with endless detailed
                                                                       save labor costs. He was unwilling to     questions, bordering on interrogation.
allybank.com                                                           simply slash the workforce. “Dave was     He’s incredibly focused on headcount,
                                                                       pacing in my office, trying to decide     circling the figure with a red pen if he
                                                                       what to do,” recalls Mark James,          deems it too high. Many of his com-
© 2011 Cable News Network, Inc. CNN, CNNMoney, and the logos,
TM & © 2011 Cable News Network, Inc., a Time Warner Company.           head of human resources. “Then, as        ments are cloaked in icy humor. “You
All rights reserved. MONEY is a registered trademark of Time Inc., a
              Time Warner Company. All rights reserved.
honeywell



                                i don’t do relaxation,” says cote.

must have been a lot busier than I was if you didn’t think           freeze—and poured some of the proceeds into enhancing
I’d ask that question” is a typical line.                            Honeywell’s turbo technology.
                                                                        Cote felt that the strict fuel standards being imposed in


E
                    very few months, Cote sets aside a day           the U.S., China, Russia, and other major markets would
                   to sit alone in his office reflecting on Big      make turbo the global industry’s technology of choice. “I
                   Ideas. He turns up the iTunes and                 always thought that improving the old internal combus-
                   doesn’t take phone calls. It was during           tion engine was the only way to meet those standards,”
                   these solitary sessions that he decided           says Cote. That could create a go-go growth industry
                   to concentrate on the three grand                 inside the mature auto business: Even if auto sales rose
themes of energy efficiency, energy conservation, and                slowly, turbo sales would explode as they were installed in
safety. He also brainstorms about products that best fit             more and more cars. That’s precisely what’s happening.
each strategy. One of his favorites is turbochargers.                   As the world’s largest producer of turbochargers, Honey­
   A turbocharger is a device that resembles a metal pipe            well now stands to benefit handsomely. Today it’s generat-
coiled into the shape of a snail. This surprisingly small            ing around $3.2 billion in turbo sales. But that figure could
machine, no bigger than 18 inches in diameter, attaches              rise sharply. Using data assembled with Global Insight,
to an internal combustion engine and operates much like              Honeywell predicts that turbo penetration in the U.S. will
a jet engine. It captures the auto’s exhaust and uses that           jump from around 20% today to more than 80% by 2020,
energy to force air into the cylinders at extremely high             and quadruple in China to 60%. All told, two-thirds of the
pressure. The process enormously enhances the engine’s               world’s new cars would carry turbochargers in just eight
power without a big increase in fuel consumption. Put-               years, compared with around 33% today.
ting a turbocharger on a four-cylinder gasoline engine                  Back in his office, Cote is riffing on another energy-
generates six-cylinder horsepower, while raising miles per           themed product idea: auto and jet fuel made from harvest-
gallon by as much as 20%.                                            ing and refining algae. “We’re partners in a plant in Hawaii
   Despite its obvious advantages, until recently turbo              that’s making it right now,” he says enthusiastically. “The
gained little traction in passenger cars except in Europe.           U.S. military even used it to fly an F-18 Green Hornet!”
In the U.S., the reliability problems with the Chrysler              Then he turns his attention from algae to the bubbling
K-cars of the 1980s had left turbo with a poor image. But            fish tank, filled with exotic species Cote can’t name. “It’s
when Cote arrived, he calculated that a global revolu-               supposed to be relaxing,” he says. “Except that I don’t do
                                                               B:8.75”
tion was brewing. He later sold Honeywell’s slow-growth              relaxation.” John Coltrane’s “Giant Steps” comes over the
consumer auto businesses—such as spark plugs and anti- T:7.75”speakers. Dave Cote is planning his next mighty stride. 
                                                                    S:7”




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Honeywell 5 12 Fortune

  • 1.
  • 2. Company profile Revenue: $37.1 billion The Man Who Profits: $2.07 billion Employees: Got Honeywell’s 132,000 Total return to shareholders: Groove Back 5.0% CEO Dave Cote, a GE veteran and one-time cod fisherman, has 7 rank: led a remarkable turnaround at the industrial giant. by Shawn Tully 7 GENERAL ELECTRIC: 9% S&P 500: 88% EMERSON ELECTRIC: 158% HONEYWELL: 215% Total Shareholder Return Jan. 1, 2003 to April 11, 2012 Under Cote, Honeywell’s RS, 1/1/2003 stock has outperformed almost all of its industrial 3M: 80% UNITED TECHNOLOGIES: 210% DANAHER: 229% peers and the S&P 500. 0% 50% 100% 150% 200% ar as CEO) source: bloomberg Dave Cote (left) in a New Jersey lab where Honeywell is developing a new nylon copolymer that can be used in food packaging. Around his office he typically wears jeans instead of a suit. HONEYWELL SALES, YEAR END 2011 Photographs by robyn twomey May 21, 2012  fortune / 177 AEROSPACE PERFORMANCE MATERIALS & TECHNOLOGIES AUTOMATION & CONTROLS (ENGINES FOR BUSINESS JETS, ADVANCED (OLEFLEX SYSTEM FOR MAKING PLASTICS (THERMOSTATS, MOBILE SCANNING DEVICES, GAS AND AVIONICS AND AUXILLARY POWER UNITS FROM NATURAL GAS, UNIFLEX TECHNOLOGY FIRE DETECTION EQUIPMENT, PROTECTIVE CLOTHING) FOR BUSINESS AND COMMERCIAL AIRCRAFT) FOR PROCESSING HEAVY OIL FOR GASOLINE)
  • 3. Dave Cote is feeling the beat. He takes a sip of Mountain Dew and bobs his head in time to the throbbing bass of Jay-Z’s “Hard Knock Life.” The CEO of Honeywell International, one of the world’s largest industrial conglomerates, This is with $37.1 billion in sales, is wearing his usual work attire—a beat-up leather one of the bomber jacket, baggy jeans, and clunky work boots. Cote’s office in the com- great CEOs pany’s frozen-in-the-1960s headquarters in Morris County, N.J., is nothing of our time, fancy. Boston Red Sox jerseys adorn the walls, and a 210-gallon fish tank yet he’s he inherited gurgles in the background. But for inspiration, he turns to his iTunes and hits shuffle. “I’ve got 10,000 songs on my server,” he says. “The stayed music never stops!” below the Neither does Cote. While tunes like Billie Holiday’s “God Bless the Child” radar,” and Neil Diamond’s “Forever in Blue Jeans” play in the background, Cote says CNBC’s leaps from his personal history to business insights as nimbly as the music Jim Cramer. / 178 fortune   May 21, 2012
  • 4. honeywell Cote in an Agusta Westland AW139 helicopter. Honeywell is one of the world’s largest manufacturers of cockpit controls. changes genres. You can hear Cote’s New tenants alike. “I’d call him for dinner in Washington the Hampshire upbringing in his voice as he night before a deficit commission meeting, and he’d say, recounts his youthful adventures as a cod ‘I have eight hours of reading to prepare,’ and it would be fisherman in Maine. Moments later he’s 6 p.m.!” recalls Tim Collins, CEO of private equity firm explaining the technology of turbocharg- Ripplewood Holdings. In a decade Cote has relentlessly ers. Then he veers into his service on the transformed Honeywell, making 70 acquisitions and Simpson-Bowles deficit commission in shedding 40 businesses. 2010. “What amazed me is how bad fu- That process has shifted Honeywell’s portfolio toward ture deficits will be even if we have strong game-changing, technologically sophisticated offerings growth,” warns Cote. that boast high margins and rapid growth. Honeywell’s Cote (pronounced CO-tee) is an in- biggest pillar is automation and controls, a business Cote creasingly rare commodity in the business has recharged with acquisitions including state-of-the-art world: an independent thinker who’s the gas-detection device makers. Ranking second is aero- antithesis of a slick, prepackaged CEO. space. Honeywell is one of the world’s largest produc- The 59-year-old fills a room not because ers of jet engines for business aircraft, and of advanced he’s an imperial type who prizes pomp, avionics for every type of plane. It’s also a major innova- but because he’s a rough-hewn leader who tor in the auto industry through a pet product of Cote’s, demands accountability. Says Honeywell turbochargers. director Gordon Bethune, former CEO The lineup reflects the big ideas that Cote has used to re- of Continental Airlines: “He took us from shape Honeywell. “To run a diversified manufacturer, you a disaster to a hell of a company. And he need unifying themes,” he says. Cote’s themes are energy never beat his chest while he was doing it.” efficiency, energy generation, and industrial safety. “Energy Indeed, Cote, who recently logged his is a conundrum,” says Cote. “The economy as a whole will 10th anniversary as CEO, has orchestrat- use a lot more of it, but people driving cars and owners of ed one of the best corporate comebacks in commercial buildings and refineries will want to conserve.” recent memory. Today Honeywell ranks Cote’s great accomplishment is unifying Honeywell’s as a top performer among the diversi- formerly fractured, dispirited culture, and at the same fied industrials, starting with how it has time charting a fresh strategy based on those marquee rewarded shareholders. Since the start of ideas. Doing both required a combination of personal 2003, Honeywell’s stock has surged from magnetism and forward-looking, often contrarian think- $24 to $60. Investors have reaped a total return, includ- ing. The Cote story is a step-by-step primer in an indus- ing dividends, of 215%. That puts Honeywell in second trial revival that was anything but ordained, at a company place among industrial conglomerates—just behind that on the day he arrived seemed headed for disaster. Danaher, which returned 229%, and ahead of United T Technologies, which has returned 210%. Honeywell’s o gauge Cote’s accomplishment, it’s returns wax those of Emerson Electric (158%), 3M (80%), crucial to understand the mess he and Cote’s alma mater, GE (9.4%). In the same period the inherited. Today’s Honeywell descends S&P returned 88%. “Cote has transformed Honeywell from a disastrous merger. In late 1999, into a technology company with strong growth,” says Jim AlliedSignal purchased Honeywell for Cramer, the CNBC host and former hedge fund manager $14.4 billion, taking on the latter’s more who also happens to be Cote’s next-door neighbor in tony prestigious name. Both companies had big reputations. Summit, N.J.  “This is one of the great CEOs of our time, Honeywell was a stalwart of American manufacturing, yet he’s stayed below the radar.” named for turn-of-the-century plumbing entrepreneur How has Cote managed to recharge the failing insti- Mark Honeywell and famous for its iconic round thermo- tution that was Honeywell? The first impression of a stat. AlliedSignal was a scrappy, acquisitive conglomerate relaxed, hip-hop-loving raconteur is misleading. It masks run with ruthless efficiency by the legendary Larry a hard-core work ethic that astounds his friends and lieu- Bossidy, the former vice chairman of GE. May 21, 2012  fortune / 179
  • 5. GENERAL ELECTRIC: 9% ELECTRIC: 9% 88% S&P 500: 88% GENERAL S&P 500: EMERSON ELECTRIC: 158% EMERSON ELECTRIC: 158% HONEYWELL: 215% HONEYWELL: 215% 1/1/20031/1/2003 D MANUFACTURERS, ERS, 3M: 80% 3M: 80% UNITED TECHNOLOGIES:TECHNOLOGIES: 210% DANAHER: 229% UNITED 210% DANAHER: 229% 0% 0% 50% 50% 100% 100% 150% 150% 200% 200% Cote's first full year as CEO) ear as CEO) R) Where HoneywellHONEYWELL SALES, YEAR END 2011YEAR END 2011 HONEYWELL SALES, 8% makes its money & AUTOMATION & CONTROLS AUTOMATION CONTROLS AEROSPACE AEROSPACE (ENGINES FOR BUSINESS JETS, ADVANCED PERFORMANCE PERFORMANCE MATERIALS & TECHN MATERIALS & TECHNOLOGIES (ENGINES FOR BUSINESS JETS, ADVANCED SYSTEM FOR MAKING PLASTICS (OLEFLEX (OLEFLEX SYSTEM FOR MAKING PLAS % 6% The industrial (THERMOSTATS,(THERMOSTATS, MOBILE SCANNING DEVICES, GAS AND Automation and controls: Honeywell’s largest AVIONICSsells AUXILLARYAND AUXILLARY unit is one of the world’s largest makers UNIFLEX TECHN MOBILE SCANNING DEVICES, GAS AND division AND AVIONICS POWER UNITS POWER FROM NATURAL FROMUNIFLEX TECHNOLOGY Aerospace: This UNITS GAS, NATURAL GAS, 9% giant is organized FIRE DETECTIONprotectiveCLOTHING)and portableFOR BUSINESS AND COMMERCIALlikefor business787 DreamlinerFOR avionicsFOR GASOLINE) FOR GAS FIRE DETECTIONthermostats, EQUIPMENT, PROTECTIVE CLOTHING) EQUIPMENT, PROTECTIVE clothing, gas-detection BUSINESS AND COMMERCIAL jets and advanced PROCESSING HEAVY OIL devices (pictured above) for refineries and chemical plants. FOR of engines aircraft AIRCRAFT) the Boeing FOR PROCESSING HEAVY OIL for AIRCRAFT) (above). into four main businesses. 2011 SALES: $15.5 BILLION $15.5 BILLION 2011 SALES: $11.5 BILLION $11.5 BILLION $5.7 BILLION $5.7 BILLION $3.9 BILLION $3.9 BILLION TRANSPORTATION SYSTEMS (TURBOCHARGERS) TRANSPORTATION SYSTEMS (TURBOCHARGERS) ND 2011 $11.5 BN Instead of meshing operations and paring costs, the himself as “New Hampshire cheap.” Declares his mom: “I VANCEDAUXILLARY S AND AVIONICS AND AUXILLARY SHAREHOLDER RETURN, RETURN, SHAREHOLDER new CEO, Honeywell veteran Mike Bonsignore, and 1, 11, 2012didn’t believe in allowances. When my children asked for COMMERCIAL AIRCRAFT) RCRAFT) JAN 1, 2003 TO JAN 2003 TO APRIL 11, 2012 APRIL Bossidy, by then chairman,ELECTRIC: 6.5%ELECTRIC: 6.5% was GENERAL mainly fought. “Larry GENERAL money, I’d tell them, ‘I don’t charge you kids for breakfast!’ ” EMERSON ELECTRIC: 99% ELECTRIC: 99% EMERSON HONEYWELL: 197% HONEYWELL: 197 always 15 minutes early for meetings and hated to be kept After graduating from high school in 1970, Cote put AND FIRE DETECTION DEVICES, GAS AND FIRE DETECTION G) waiting,” recalls an executive who is still at Honeywell. wanderlust before higher education. He bought a 1963 “Mike was always 15 minutes late. By the time the meet- apple-green Pontiac Catalina for $395 and drove to NOLOGIES 3M: 73% 3M: 73% ATURAL FROMUNIFLEX GAS, UNIFLEX would be steaming.” ing started, Larry ASTICS GAS, NATURAL Michigan, where he labored as a car washer and carpen- DANAHER: 137% UNITED TECHNOLOGIES:TECHNOLOGIES: 207% UNITED 207% 0% 0% 50% 50% ter’s apprentice. The next summer he signed up to join 200% 100% 100% 150% 150% 200 By mid-2000 the merger’s promise was collapsing, SOLINE) FOR GASOLINE) AVY OIL $3.9 BN along with Honeywell’s profits and share price. Out of the Navy but backed out of his pledge and decided to try desperation the board accepted a takeover offer from GE’s college instead—talking his way into the University of Jack Welch. GE teams swooped down on Honeywell. GE New Hampshire in Durham even though it was past the $36.5 BN executives took over budget planning and employee re- official admissions date. 250 250 views. But the biggest acquisition in GE history, and what He later took a break from school that wasn’t exactly Welch viewed as his crowning achievement, wasn’t to be. 250 250 a junior year abroad: Cote and a friend bought a 33-foot In June of 2001, Mario Monti, the European Commis- lobster boat and spent a year running trawls for cod in sion’s competition chief and now Italy’s Prime Minister, Maine. “It taught me that you can work very hard and effectively killed the merger. get absolutely nowhere,” he says. Around this time Cote 200 200 Bonsignore departed, and the board brought back got married and his wife became pregnant. So he sold the Bossidy to help repair the damage. Bossidy’s priority was lobster boat, and in 1976 he finally graduated from UNH. finding a successor who could handle the challenge. He (Cote is twice divorced and has three adult children and took a chance on a candidate who’d excelled but hardly three grandchildren.) proved a superstar at GE, and had served just a year as 200 200 Cote’s friends today swear he’s the same gregarious, up- 150 150 CEO of TRW, an auto parts manufacturer half the size of for-anything kid from New Hampshire outside the office. Honeywell: Cote. The CEO tools around the New Jersey suburbs on week- Cote’s early life is an unlikely prologue for commanding ends on a Harley-Davidson. Or, shotgun in hand, he stalks an enterprise of 132,000 employees. He grew up in a New duck and pheasant in the Adirondacks with his friend Tim Hampshire mill town named Suncook. His father had an Collins. “He’s an incredible shot,” marvels Collins. “Maybe eighth-grade education and ran a garage. “I didn’t know not the best 100 ever seen, but the best for someone run- I’ve 100 what success was, because it was hard to find anyone in ning a global corporation.” town you’d describe as successful,” recalls Cote. He also doesn’t place too much emphasis on appear- But his aptitude for numbers emerged early. “When ances. Cote goes to board meetings in jeans, and encour- 150 150 Dave was 12, I’d put him on the bus to Manchester with his ages the directors to dress likewise. Not all his friends Aerosp ace: chi nafotopress—Getty images big accordion and some cash,” says his mother, Georgette appreciate the look. “I’m a suit-and-tie guy,” says Cote’s 50 50 Cote. “After his music lesson he’d go all over town paying pal, Washington attorney Vernon Jordan. “I’d never come all the bills, for the department store, for our insurance.” to work in jeans. I tell Dave he looks like something out Dave invariably returned with the correct change and all of Silicon Valley.” the receipts, Mrs. Cote notes proudly. Today Cote describes While at UNH, Cote had worked the night shift at a nearby GE jet engine plant as an hourly laborer. In 1976 0 0 he landed a full-time job at another GE factory in Massa- / 100 100 0 50 100 150 200 250 0 50 100 150 200 250 18 0 fortune   May 21, 2012 chusetts as an internal auditor, making $13,900. Cote rose 0 20 40 60 80 100 0 20 40 60 80 100
  • 6. RAL ELECTRIC:HONEYWELL: 215%88% C: 158% 9% S&P 500: EMERSON ELECTRIC: 158% HONEYWELL: 215% D TECHNOLOGIES: 210% 80% 3M: DANAHER: 229% UNITED TECHNOLOGIES: 210% DANAHER: 229% 150% 50% 200% 100% 150% 200% R END 2011 PERFORMANCE MATERIALS & TECHNOLOGIES AEROSPACE PERFORMANCE MATERIALS & TECHNOLOGIES source: company filings NCED (OLEFLEX SYSTEM FOR MAKING PLASTICS JETS, ADVANCED (ENGINES FOR BUSINESS (OLEFLEX SYSTEM FOR MAKING PLASTICS EVICES, GASFROM NATURAL GAS, UNIFLEX TECHNOLOGY POWER UNITS TS AND PerformanceAVIONICS AND AUXILLARY materials and technologies: Its offerings range from the GAS, UNIFLEX TECHNOLOGY FROM NATURAL Transportation systems: This business is the world’s largest maker of CTIVE CLOTHING) PROCESSINGFOR BUSINESS AND COMMERCIALfrom crude to film for use in CRAFT) Uniflex system for extracting extra gasoline AIRCRAFT) FOR HEAVY OIL FOR GASOLINE) FOR PROCESSING HEAVYturbochargers, a Cote favorite. The turbines pictured above are a key OIL FOR GASOLINE) “blister packs” (above) that protect drug capsules from moisture. component of the devices. note: Honeywell’s 2011 revenue also includes BILLION $5.7 BILLION $11.5 BILLION $3.9 BILLION $5.7 BILLION $3.9 BILLION $530 million from discontinued operations. ORTATION SYSTEMS (TURBOCHARGERS) TRANSPORTATION SYSTEMS (TURBOCHARGERS) by delivering avionics equipment way behind schedule. to join the GE audit staff, then spent the mid-1980s as a N, JAN 1, 2003 TO APRIL 11, 2012 at headquarters in Fairfield, Conn. financial analyst Blue stood for the former AlliedSignal. Its ethos was in- % TRIC: 99% It was a chance encounter with ELECTRIC: 99%Jack Welch HONEYWELL: 197% EMERSON chairman your-face confrontation, with an emphasis on “making the HONEYWELL: 197% in 1985 that propelled Cote’s career. Welch heard that the numbers” at all costs. company was dispatching exhaustive questionnaires about To make matters worse, a third wayward culture needed GE’s business metrics to obscure corners of the world like taming. Around the time of the merger, Honeywell ab- 3M: 73%UNITED TECHNOLOGIES: 207% DANAHER: 137% UNITED TECHNOLOGIES: 207% DANAHER: 137% Mauritania. Regarding this as a colossal waste of time, a sorbed a maker of fire and safety systems named Pittway. 50% 150% furious Welch started calling everyone from 150%CFO on 100% 200% the 200% Its managers were staunchly independent folks who’d down, getting madder and madder when he found the started their own businesses and considered the red and brass were absent, until he finally reached the wonk who blue factions too incompetent to give them orders. was handling the project—Cote. Cote kept his cool, ex- The feuding red, blue, and Pittway camps all bristled at plaining he was doing his best at a job he’d been assigned, 250 taking direction from a new CEO. “I held a town hall meet- then called his wife and said, “I think I’m going to get fired.” ing in Brussels for the heads of the businesses in Europe,” But Welch was impressed with Cote’s air of authority and says Cote, “and about one-third of the people I’d invited his refusal to bad-mouth his superiors—especially when he didn’t show up.” Pittway, meanwhile, had its own credit later learned that Cote himself had argued against the proj- cards and initially refused to switch to the brand used by ect. Cote became a Welch favorite. “At GE, if you moved up 200 the other employees. two levels it was great,” says Cote. “Jack promoted me three Early on Cote made two pivotal decisions that an- levels, which was incredible.” nounced a new kind of leader. First, he ended a long- In 1996, Cote was put in charge of one of GE’s major standing tradition, inherited from both the former Honey- businesses—appliances. “Prices were falling, and the appli- well and AlliedSignal, of aggressive accounting, a practice ance field was brutally competitive,” recalls Cote. To wring highly in vogue at the time. Honeywell was capitalizing 150 savings in labor, Cote moved some manufacturing jobs to the cash spent on providing free brakes, wheels, and Mexico and threatened to move more. The tactics didn’t other parts to airlines to win orders. It was also capital- endear him to the unions. Asked about Cote, Charlie Smith, izing much of its outlays on aerospace R&D. “The system then head of the Electronic Workers local, wrote to Fortune encouraged executives to give away a lot of equipment and in an e-mail, “My father used to tell me that if you can’t say do research for its own sake, because those costs looked 100 anything nice about someone, don’t say anything at all.” ‘free,’ ” says Tim Mahoney, chief of the aerospace business. Though Welch prized Cote, it was clear by 1999 that Cote Cote adopted conservative bookkeeping by expensing both didn’t have a shot to be Welch’s successor. “Dave wasn’t re- types of spending in the current quarter, even though the ally in contention; he was a ways back,” says Welch. So Cote practice pounded short-term earnings. joined TRW as heir apparent, serving briefly as CEO before Second, Cote introduced a new strategy for tackling taking the far bigger job at Honeywell in February of 2002. 50 Honeywell’s destructive legacy—giant asbestos and envi- For Cote, job one at Honeywell was halting a raging ronmental liabilities. The former AlliedSignal had taken clash of cultures. Employees called it the “red” and “blue” a stubbornly hard line on asbestos suits, and investors wars, taken from the traditional logo colors of the two dreaded what the future expense would be. “Dave real- companies. Red represented the old Honeywell. Its folks ized we couldn’t litigate our way out,” says general counsel were courtly and prided themselves on pleasing the cus- 0 tomer. But in practice that meant promising the custom- / 150 200 250 ers anything, then, say, infuriating aircraft manufacturers May 21, 2012  fortune 181
  • 7. Advertisement honeywell Have a financial Kate Adams. “He decided to take a is so often the case, he surprised me cooperative approach.” Honeywell by saying, ‘We need to preserve our question? is establishing a trust for the claims and is working to scrub the soil at old industrial base for the recovery, and huge layoffs will destroy it.’ ” So Cote chemical plants. “The key change is required that Honeywell’s employees We have the answer. that the future expense is now predict- take unpaid furloughs of between able,” says Susan Kempler, a portfolio two and five weeks during 2008 and manager at TIAA-CREF, which holds 2009. “There was lots of complain- 1.5% of Honeywell’s shares. Today the ing,” says James, “but it worked.” asbestos-plus-environmental expense Cote also introduced a disciplined consistently runs around $150 million blueprint for M&A. The old Honey- a year after-tax. That’s a highly man- well and especially AlliedSignal had ageable number given last year’s free made a number of poor acquisitions, cash flow of $3.7 billion. and Cote pledged to avoid the same To unite the company’s warring fac- errors. “We studied every deal from tions Cote also introduced a series of 1992 to 2002,” says Anne Madden, disciplines covering every business. A who directs M&A for the company. Send Your Questions to: prime target was manufacturing. Cote “We found that half the mergers helpdesk@CNNMoney.com saw that labor costs for everything failed, usually because we overpaid from aircraft power generators to fire or didn’t integrate the acquisitions.” Watch The Help Desk, alarms were far higher than those of Today every acquisition must meet where CNN’s experts answer competitors—a situation he couldn’t Cote’s highly specific checklist. Forget your financial questions. abide. He added an extra dimen- mega-deals. Of the 70 acquisitions, sion to create what’s now the revered none costs more than $1.4 billion. “I Tuesdays & Fridays Honeywell Operating System, or believe in placing lots of bets on lots Noon ET HOS. Cote demanded that his troops of businesses,” says Cote. “A big deal replicate Toyota’s manufacturing prac- that goes bad can ruin a company.” Find Answers at: tices—in Cote’s mind, the best in the Honeywell’s shopping spree has been CNNMoney.com/helpdesk world. He dispatched 70 managers to wildly successful. On average, Honey- and every issue of MONEY Toyota’s plant in Georgetown, Ky., to well paid around 12 times earnings for master techniques for speeding output the 70 acquired companies and tripled with the leanest workforce possible. their profits. That improvement owes The rewards have been spectacular. a great deal to the CEO’s relentless Since 2002, Honeywell has increased focus on integration. For all deals over its headcount just 21%, vs. an increase $50 million he reviews the integra- in sales of 72%. By keeping fixed costs tion plan’s progress after closing for like labor relatively flat, Cote gener- the following 30, 60, and 90 days, and ates “operating leverage” that magni- quarterly thereafter for at least a year. fies brisk revenue growth into outsize The integration sessions provide a Brought to you by: earnings. Since 2003, Honeywell has window on the Cote style. “If there is lifted sales 7% a year, while operating a loose thread in a presentation, Dave profits have grown by 12%. will find it, and keep pulling until the During the recession, Cote de- whole thing unravels,” says James. manded that Honeywell unite behind The Cote approach is to pepper his a highly unorthodox campaign to lieutenants with endless detailed save labor costs. He was unwilling to questions, bordering on interrogation. allybank.com simply slash the workforce. “Dave was He’s incredibly focused on headcount, pacing in my office, trying to decide circling the figure with a red pen if he what to do,” recalls Mark James, deems it too high. Many of his com- © 2011 Cable News Network, Inc. CNN, CNNMoney, and the logos, TM & © 2011 Cable News Network, Inc., a Time Warner Company. head of human resources. “Then, as ments are cloaked in icy humor. “You All rights reserved. MONEY is a registered trademark of Time Inc., a Time Warner Company. All rights reserved.
  • 8. honeywell i don’t do relaxation,” says cote. must have been a lot busier than I was if you didn’t think freeze—and poured some of the proceeds into enhancing I’d ask that question” is a typical line. Honeywell’s turbo technology. Cote felt that the strict fuel standards being imposed in E very few months, Cote sets aside a day the U.S., China, Russia, and other major markets would to sit alone in his office reflecting on Big make turbo the global industry’s technology of choice. “I Ideas. He turns up the iTunes and always thought that improving the old internal combus- doesn’t take phone calls. It was during tion engine was the only way to meet those standards,” these solitary sessions that he decided says Cote. That could create a go-go growth industry to concentrate on the three grand inside the mature auto business: Even if auto sales rose themes of energy efficiency, energy conservation, and slowly, turbo sales would explode as they were installed in safety. He also brainstorms about products that best fit more and more cars. That’s precisely what’s happening. each strategy. One of his favorites is turbochargers. As the world’s largest producer of turbochargers, Honey­ A turbocharger is a device that resembles a metal pipe well now stands to benefit handsomely. Today it’s generat- coiled into the shape of a snail. This surprisingly small ing around $3.2 billion in turbo sales. But that figure could machine, no bigger than 18 inches in diameter, attaches rise sharply. Using data assembled with Global Insight, to an internal combustion engine and operates much like Honeywell predicts that turbo penetration in the U.S. will a jet engine. It captures the auto’s exhaust and uses that jump from around 20% today to more than 80% by 2020, energy to force air into the cylinders at extremely high and quadruple in China to 60%. All told, two-thirds of the pressure. The process enormously enhances the engine’s world’s new cars would carry turbochargers in just eight power without a big increase in fuel consumption. Put- years, compared with around 33% today. ting a turbocharger on a four-cylinder gasoline engine Back in his office, Cote is riffing on another energy- generates six-cylinder horsepower, while raising miles per themed product idea: auto and jet fuel made from harvest- gallon by as much as 20%. ing and refining algae. “We’re partners in a plant in Hawaii Despite its obvious advantages, until recently turbo that’s making it right now,” he says enthusiastically. “The gained little traction in passenger cars except in Europe. U.S. military even used it to fly an F-18 Green Hornet!” In the U.S., the reliability problems with the Chrysler Then he turns his attention from algae to the bubbling K-cars of the 1980s had left turbo with a poor image. But fish tank, filled with exotic species Cote can’t name. “It’s when Cote arrived, he calculated that a global revolu- supposed to be relaxing,” he says. “Except that I don’t do B:8.75” tion was brewing. He later sold Honeywell’s slow-growth relaxation.” John Coltrane’s “Giant Steps” comes over the consumer auto businesses—such as spark plugs and anti- T:7.75”speakers. Dave Cote is planning his next mighty stride.  S:7” A selfless gift for her future. When you buy whole life insurance from New York Life, you’re making an investment in your family’s future. A whole life policy can help fund a college education, start a business, or let you plan for the unexpected. And you’ll have the peace of mind that comes with knowing the people you love most will be protected. It’s a secure way to meet your financial goals, and the most selfless gift you can give your family. newyorklife.com © 2012 New York Life Insurance Company, 51 Madison Avenue, New York, NY 10010