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Homeless Outreach
Service
Joe Phillips and Theresa Burns
Senior Staff Nurses
56 Dean Street/Dean Street Express
Service Background
Monthly service
Based in Great Chapel Street
Medical Centre
Booked and Drop-in Service
Started in April 2013
Clinic Team consists of
–Consultant in Infectious Diseases
- Health Advisor
–Sexual Health Nurse/BBV
–Homeless Outreach Nurse
Practitioner
The Team
Aims of the Service
●Outpatient HIV and Viral Hepatitis Management
● Point of Care Tests for HIV and Hepatitis C (HCV)
● Sexual Health Screening
● Vaccinations for Hepatitis A (HAV) and Hepatitis B (HBV)
● Harm reduction advice; needle sharing, endocarditis, co-infection and
re-infection with HCV, substance misuse, mental health etc
● Referral to appropriate additional services
●Referral for contraception services
Engagement
● Taking ownership of own health care
● Flexible clinic to meet patients health needs; drop in appointments
both GP and ID consultant care delivered simultaneously- able to deal
with multiple issues in one consultation
●Community Group support to help bring patients to the clinic; using
peer support workers from Groundswell and other networks
●Hostel and outreach staff (multi-agency)actively aware of clinics and
proactively bringing people in/reminding them to attend.
A Flexible Clinic!
●Changing the clinic time to suit the needs of our clients
● Introduction of HCV treatment assessment at the clinic
Service Evaluation Results
● We conducted a review of the service in April
2014
● Results indicated high rates of HCV
Results
Male Female
Tested Negative
Known Positives
Declined Test
HCV Point Of Care Test (POCT)
HCV negative
HCV new Positive
HCV Known Positive
HCV Declined
Patient A
● Street homeless
●Tested HCV Ab +ve via INSTI Test
●HCV PCR +ve
●Counselled regarding hep c on diagnosis
●Referred to Chelsea and Westminster hepatology
●Accessing housing support via nurse at GCS
●Preparing for HCV treatment
Patient B
● Homeless
● HIV and HCV co-infection (cleared)
● IVDU
●Endocarditis, valve replacement
●On warfarin, antiretrovirals
●HIV Community CNS, pharmacy, District nurses
Points to consider
● Look for opportunities
● Multi-agency working to achieve the same goal
● Requires good communication between teams – email excellent for
this (nhs.net)
● Be flexible
● Interpreters
●Dean Street Express
●Dean Street Express
●Dean Street Express
●Dean Street Express
● Any Questions
● References for
places/organisation
s referred to ?
● Great Chapel St
www.greatchapelst.
org.uk
● Groundswellhttp://w
ww.groundswell.org
.uk

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Homeless Outreach Clinic

  • 1. Homeless Outreach Service Joe Phillips and Theresa Burns Senior Staff Nurses 56 Dean Street/Dean Street Express
  • 2. Service Background Monthly service Based in Great Chapel Street Medical Centre Booked and Drop-in Service Started in April 2013 Clinic Team consists of –Consultant in Infectious Diseases - Health Advisor –Sexual Health Nurse/BBV –Homeless Outreach Nurse Practitioner
  • 4. Aims of the Service ●Outpatient HIV and Viral Hepatitis Management ● Point of Care Tests for HIV and Hepatitis C (HCV) ● Sexual Health Screening ● Vaccinations for Hepatitis A (HAV) and Hepatitis B (HBV) ● Harm reduction advice; needle sharing, endocarditis, co-infection and re-infection with HCV, substance misuse, mental health etc ● Referral to appropriate additional services ●Referral for contraception services
  • 5. Engagement ● Taking ownership of own health care ● Flexible clinic to meet patients health needs; drop in appointments both GP and ID consultant care delivered simultaneously- able to deal with multiple issues in one consultation ●Community Group support to help bring patients to the clinic; using peer support workers from Groundswell and other networks ●Hostel and outreach staff (multi-agency)actively aware of clinics and proactively bringing people in/reminding them to attend.
  • 6. A Flexible Clinic! ●Changing the clinic time to suit the needs of our clients ● Introduction of HCV treatment assessment at the clinic
  • 7. Service Evaluation Results ● We conducted a review of the service in April 2014 ● Results indicated high rates of HCV
  • 9. HCV Point Of Care Test (POCT) HCV negative HCV new Positive HCV Known Positive HCV Declined
  • 10. Patient A ● Street homeless ●Tested HCV Ab +ve via INSTI Test ●HCV PCR +ve ●Counselled regarding hep c on diagnosis ●Referred to Chelsea and Westminster hepatology ●Accessing housing support via nurse at GCS ●Preparing for HCV treatment
  • 11. Patient B ● Homeless ● HIV and HCV co-infection (cleared) ● IVDU ●Endocarditis, valve replacement ●On warfarin, antiretrovirals ●HIV Community CNS, pharmacy, District nurses
  • 12. Points to consider ● Look for opportunities ● Multi-agency working to achieve the same goal ● Requires good communication between teams – email excellent for this (nhs.net) ● Be flexible ● Interpreters
  • 18. ● References for places/organisation s referred to ? ● Great Chapel St www.greatchapelst. org.uk ● Groundswellhttp://w ww.groundswell.org .uk