Hend Ragab Abd El-Haleem is seeking a job opportunity in software development. She has a B.Sc. in Computer Science from Cairo University and is proficient in C/C++, Java, ASP.NET, SQL, and IBM products like Lotus Notes and Domino. Her work experience includes systems engineering, application development, and teaching. Her projects include a web builder, vehicle queuing/tracking system, and time attendance applications.

1. HEND RAGAB ABD El-HALEEM
Address: El-Mohandsein/Cairo-Egypt
Mobile No: 00201006801370
Email: eng.hend2010@hotmail.com
eng.hend87@gmail.com
Date of Birth: January 28, 1987
Gender: Female
Marital Status: Married
Nationality: Egyptian
OBJECTIVE
Seek a job opportunity in a well reputable company in the software development fields in
order to utilize my current knowledge and interpersonal skills.
EDUCATION
University Degree:
• Degree: B.Sc. Computer Science 2004-2008
• University: Cairo University
• Faculty: Computers and Information
• Major Department: Computer Science
• Minor Department: Information System
• Grade: Good
• Gradation Project: "Dazzle Online Web Builder"
• Evolution: Excellent
High School Degree:
• Degree: [GSC] 2002-2004
• High School Name: El-Awkaf El-Sanwya School
• Grade: 94%
Languages:
• Arabic: Native language
• English: Work experience
• French: Fair

2. TECHNICAL SKILLS
Programming Languages
• C / C++
• C#
• Java (J2se)
• RPG
• CL
• DDS
• Assembly
• Prolog
Database
• MYSQL
• Microsoft SQL Server 2000
• Microsoft SQL Server 2005
• Microsoft SQL Server 2008
• Microsoft SQL Server 2012
•
• DB2
• Microsoft Access
• Power Designer
Web Technologies:
• Html-Html5
• CSS
• JavaScript
• PHP
• Asp.net
• Ajax
• jQuery
• Bootstrap
Mobile Technology:
• J2me
IBM Products and Software:
• Lotus Domino
• Lotus Notes (administrator and designer)
• IBM Lotus Form Designer – IBM Lotus Form Turbo
• IBM P8 eForms Designer
• Lotus Workflow
• Lotus Quicker
• Lotus Sametime
IBM Servers and Systems:
• iSeries System (OS/400-i5/OS)
SYSTEM ANALYSIS AND DESIGN SKILLS

3. • Deep understanding of the Object Orientated Concepts.
• A very good understanding of Software Engineering Concepts, Methodologies
and Tools.
• A very good understanding of Database designing concepts.
• A very good ability to analysis and design commercial business applications.
SOFT SKILLS
• Ability to work in groups.
• Work under pressure.
• Research abilities.
• Excellent presentation skills.
• Excellent training skills.
• Self motivated.
• Excellent communication skills.
• Fast learning.
TRAINING EXPERIENCE
• Company: Egypt Post
• From: June 1st
2007
• To: November 1st
2007
• Job Title: Technical Support
• From: February 1st
2008
• To: April 1st
2008
• Dept: Programming
EMPLOYMENT EXPERIENCE
• CompanyCompany : IT VALLEY
• FromFrom : November 1 st 2008
• To :To : : November 1 st 2009
• Country:Country: Egypt
• Job TitleJob Title: Systems Engineer ((Lotus Administrator and Developer) System I
Developer (RPG, CL, Query, Sql, DB2…etc)).
• CompanyCompany : EsmartSoft
• FromFrom : 21/02/2010
• To :To : 31/3/2010
• Country:Country: Egypt
• Job TitleJob Title: Developer (IBM Lotus Form Designer – IBM Lotus Form Turbo-
IBM P8 eForms Designer-J2SEE (Rational)).

4. • CompanyCompany : Auto Egypt for Trading
• FromFrom : 01/04/2010
• To :To : 01/06/2013
• Country:Country: Egypt
• Job TitleJob Title: SW Developer and System Engineering on System I
• Main ProjectsMain Projects: Ticketing and Queuing Customers , Tracking Vehicles
• Job DescriptionJob Description:
 Administrate and Manage ERP System on AS400
 Check System Messages, Active Jobs , Save and Restore Objects on System I.
 Work with SQL and Queries on System I.
 Create Physical and Logical files.
 Design Screens, Menus and Programmes using (RPG-CL)on as400.
 Developing and Administrating on MICROSOFT SQL.
 Design Desktop Applications and Web Applications using (ASP.net C#- SQL
2000 - SQL 2008 -DB2).
 CRM Administrator (create roles ,users ,assign permissions...etc).
• CompanyCompany : Flora Technology
• FromFrom : 1/08/2014
• To :To : 31/01/2015
• Country:Country: Qatar
• Job TitleJob Title: Senior Software Developer
• Job DescriptionJob Description : Devolve Web Applications like( Time Attendance , Surveys
,Qmatic ... etc )using (Asp.net (C#), MVC , Ajax , jQuery , AngularJS ,
Bootstrap, Json...etc)
TEACHING EXPERIENCE
• ICDL
• Lotus Domino 8 System Administration (Operating Fundamentals).
• Building IBM Lotus Domino 8 Infrastructure.
• Managing IBM Lotus Domino 8 Servers and Users.
• Fundamentals of IBM Lotus Domino Application Development (N7D510).
• Developing IBM Lotus Domino Applications: Intermediate Skills (N7D530).
• Developing Application Using Lotus Workflow 3.
• System I Programming Facility (OL49).
• RPG IV Programming Language Fundamentals for System I.
• CL Language for System I.
• Query On System I.
• Introduction to IBM eServer i5 and iSeries for New Users (OE98).
• System Operator Work shop for System I S6229 ((AS24G)).
• DB2 Family Fundamentals (CF03).

5. • DB2 SQL workshop (CF12).
PROJECT EXPERIENCE
Graduation Project:
• Project Title: Dazzle Online Web Builder
• Description: It’s a web site provides the service of design, build, publish your
own web site giving the ability for non professionals to deal with.
• Client: Faculty Of Computer & Information
• DBMS: Microsoft SQL Server 2000
• Team Size:5
• Role: Member
• Evolution: Excellent
Vehicle Queuing and Tracking Project:
• Project Title: Queuing and Tracking System
• Client: NISSAN AUTO EGYPT
• DBMS: DB2
• Programming Language:ASP.NET (C#)
• Page language: English
• Description: An application to manage the customer flow in a service center
(queuing) and track the vehicle processing throughout the visit to the center
(tracking). Unlike most queuing systems, this system is based on strong built
software. The queuing process begins with the ticket dispenser, then a customer
display screen to guide the customer to his/her advisor using the ticket number.
After advising, the tracking system starts when the advisor links the created
repair order to the tracking system which then collects data from a data base on
AS400 system (DB2) and then the customer is able to track his vehicle on
another screen throughout its stay in the service center. The queuing and
tracking system also has many advantages regarding workshop efficiency and top
management monitoring.
Time Attendance Projects:
• Project Title: Time Attendance
• Company: Flora Technology
• Client: Wasif, PHCCGanter, AlJazeera
• Location: Qatar
• DBMS: SQL

6. • Page language: English and Arabic
• Programming Language:ASP.NET (C#)
• Description: Business application designed to track and optimize the hours that
employees spend on the job and keep records of wages and salaries paid.
Survey Projects:
• Project Title: Survey
• Company: Flora Technology
• Client: Qatar Olympic Committee
• Location: Qatar
• DBMS: SQL
• Page language: English and Arabic
• Programming Language:ASP.NET (C#)
• Description: An application for customer satisfaction questions and answer .
Tracking Bus Projects:
• Project Title: Tracking Bus
• Company: Flora Technology
• Client: Centre for children with special needs.
• Location: Qatar
• DBMS: Access
• Page language: English
• Programming Language:ASP.NET (C#)
• Description: An application to track buses. it is small projects have three concept
adding new buses , assign arrival buses and display all buses with special alert for
new arrival status .
EXTRA COURSES
Enterprise Resource Planning (ERP):
• From:From: February 20th
2008
• To:To: May 20th
2008
• Company:Company: Microsoft
Introduction .Net 2008 Course:
• From: March 10th
2008
• To: May 30th
2008
• Trainer: New Horizons
Soft Skills Course
• From: February 20th
2008
• To: May 20th
2008
• Trainer: PMEC
Berlitz English Course
• From: July 13th
2008

7. • To: September 5th
2008
• Trainer: Berlitz
REFERENCES
• References are furnished upon request.