This document discusses how communication tools promote a healthy community among representatives at a call center for self storage facilities. It notes that representatives have intuitive company email addresses that allow easy communication. It also describes a social networking site that allows representatives to get to know each other personally and communicate from home. The document concludes that these tools promote a friendly, familiar work environment where representatives enjoy their jobs and each other.
Healthy Self Storage Community Promotes Communication
1. Healthy Self Storage Communities
Posted by admin On April 24, 2009 7:27 AM
As far as the self storage community goes, I think that we have a pretty unique setup here at our call center.
First of all, we all have company email addresses. These addresses are very intuitive, so it is never hard for our representatives to
communicate with one another. Of course, these email addresses make it very easy for our representatives to stay up to date. The
faster we can communicate, the more quickly we can adapt to changing store policies.
Likewise, our call center has developed its own, unique social networking tool. By this, I mean to say that we have a social network
website, which allows for our representatives to communicate rather easily from home. What is great about the social network is that it
allows for our representatives to get to know each other more personally. We can use the site to leave personal comments for each
other, publish blog entries, post poll questions, and upload pictures. It is actually a great deal of fun to browse the social network and
learn a little bit about my coworkers.
At any rate, I believe that our self storage community is a healthy one. It is great that our workplace promotes healthy social exercises
like these. I can say from experience that it is never fun to work in an unfriendly, unfamiliar environment. Things like company email
addresses and social networking tools go a long way to make sure that our representatives enjoy their jobs, and that they know a little
bit about the people they work with everyday.
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