Be the first to like this
This week I was talking to a rotary club about the value of customer loyalty. Most business folks look at social networking as a marketing and advertising vehicle to reach their customers. This is true. However social business is everything from PR, HR, customer service, community relations, and much more! Therefore, it’s all about a long-term strategy to serve your customers, and when their ready to talk or buy. Guess who is at the top of their list!