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Australian
AID
HEALTHCARE,S,ERVICES
P'OWerPointSlidesPresentafion Handou1
f
Streng1thening1
T
e.chnicalCompetency for
Consumer Protection inASEAN
Healthcare Services
Session 1 –
Introduction
2
Session topics / Outline
3
 Key principles in healthcare training ASEAN context
 Liberalization of healthcare services and professionals
 Main challenges in ASEAN healthcare
 Session Assessment
Health perspectives: World
Health Organization
 Definition of Health:
o a state of complete
physical, mental, and
social well-being and not
merely the absence of
disease or infirmity.
Introduction to health and healthcare services
4
Health perspectives: World
Health Organization
 Informed opinion and active
cooperation of the public
are of the utmost
importance in the
improvement of the health
of the people
Introduction to health and healthcare services
5
Health perspectives: World
Health Organization
 Governments have a
responsibility for the health
of their people by providing
adequate health and social
measures.
Introduction to health and healthcare services
6
Health perspectives: World
Health Organization
 Definition of Healthcare
Services
o Refers to any medical or
remedial care or service,
including supplies
delivered in connection
with the care or service,
that is recognized under
state law.
Introduction to health and healthcare services
7
Health perspectives: World
Health Organization
 Service delivery systems
o Provide health services
for patients, persons,
families, communities
and populations.
Introduction to health and healthcare services
8
Health perspectives: World
Health Organization
 Service delivery systems
include:
o Patient-centered care: is
focused on individual
care of the patient
Introduction to health and healthcare services
9
Health perspectives: World
Health Organization
 Service delivery systems
include:
o People-centered care
attention to the health of
the communities and
their crucial role in
shaping health policy
and health services.
Introduction to health and healthcare services
10
Health perspectives:
Millennium Development
Goals
 Goal 4: Reduce child
mortality
o Reduction of the under-
five mortality rate by
two-thirds in the period
between 1990 and 2015.
Introduction to health and healthcare services
11
Health perspectives:
Millennium Development Goals
 Goal 4: Reduce child
mortality
o Improvement of
complementary feeding or
giving foods in addition to
breast milk led to
significant reduction in the
child mortality caused by
undernutrition
Introduction to health and healthcare services
12
Health perspectives:
Millennium Development Goals
 Goal 5: Improve maternal
health
o Millennium development
goal 5 two targets: 1.
reduce the maternal
mortality ratio by 75
percent and 2. achieve
universal access to
reproductive health
Introduction to health and healthcare services
13
Health perspectives:
Millennium Development Goals
 Three targets of Goal 6:
1. Reverse the spread of
HIV/AIDS
2. Achieve global access to
treatment for HIV/AIDS
by 2010
3. Start the reversal of the
incidence of malaria and
other major diseases by
2015 14
Introduction to health and healthcare services
Health perspectives:
Sustainable Development
Goals
 Progress of Goal 3 in 2018:
Maternal Mortality
o Reproductive, maternal,
newborn, and child health
o Maternal mortality ratio
has declined by 37%
since 2000.
Introduction to health and healthcare services
15
Health perspectives:
Sustainable Development
Goals
 Progress of Goal 3 in 2018:
Maternal Mortality. Globally,
(2000 to 2016),
o the under-5 mortality rate
dropped by 47%,
o the neonatal mortality rate
fell by 39%
Introduction to health and healthcare services
16
Health perspectives:
Sustainable Development
Goals
 Progress of Goal 3 in 2018:
Infectious diseases and non-
communicable diseases.
Globally,
o the incidence of HIV
declined from .40 to 26
per 1000 uninfected
people between 2005 and
2016
Introduction to health and healthcare services
17
Health perspectives:
Sustainable Development
Goals
 Progress of Goal 3 in 2018:
Infectious diseases and non-
communicable diseases.
Malaria cases reported:
o 2016: 216 million
o 2013: 210 million
Introduction to health and healthcare services
18
Health perspectives:
Sustainable Development
Goals
 Progress of Goal 3 in 2018:
Infectious diseases and non-
communicable diseases.
Tropical diseases:
o 2015: 1.6 billion
o 2010: 2.0 billion
Introduction to health and healthcare services
19
Health perspectives:
Sustainable Development
Goals
 Progress of Goal 3 in 2018:
Infectious diseases and non-
communicable diseases.
Unsafe drinking water,
unsafe sanitation, and lack
of hygiene are major
contributors to global
mortality.
Introduction to health and healthcare services
20
Health perspectives:
Sustainable Development
Goals
 Progress of Goal 3 in 2018:
Infectious diseases and non-
communicable diseases.
Causes of death:
2016: 32 million died due to
cardiovascular disease,
cancer, diabetes or chronic
respiratory disease
Introduction to health and healthcare services
21
Health perspectives: Emerging
Public Governance
 New Public Management
o Business or market model
as standard for
measuring government
success
Introduction to health and healthcare services
22
Health perspectives: Emerging
Public Governance
 New Public Governance
o Values centered to
promote common good
o Emphasis in creating
government processes to
facilitate the generation of
implementable
agreements among a
wide-ranging
stakeholders.
Introduction to health and healthcare services
23
 The ASEAN Economic
Community Blueprint cites
the need for training to:
o Promote and protect
consumer rights
o Understand how goods
and service promote
health competition
Key principles in healthcare training
24
 The ASEAN Member
States need to:
o Identify training
opportunities
o Test and evaluate
healthcare module for
effective delivery
Key principles in healthcare training
25
ASEAN context
 ASEAN countries have good
progress towards Universal
Health Care (UHC) due to
sustained political
commitments to endorse
universal healthcare
26
ASEAN context
 Common barriers to Universal
Health Care (UHC) include
o Financial constraints
o Supply side constraints
o Ongoing studies in public
healthcare at different
stages have to address
non-communicable
diseases, infectious
diseases and re-
emergence of pandemic
infectious diseases
27
 Key financial constraints:
o low levels of government
spending
o overall spending on
health
ASEAN context
28
 Key point: Ensure
Universal Health Care
(UHC), government to
o safeguard health
budgets
o prioritize achievement
o prioritize maintenance of
UHC
ASEAN context
29
 Lack of adequate
framework for detecting
and persecuting fraud and
anti-consumer conduct
o fraud
ASEAN context
30
 Promoting healthy lifestyle
 Maximal health of ASEAN
community through healthy
lifestyle
 Ensure healthy lives and
promote wellbeing for all
ages
ASEAN context: New Health Agenda 2020
31
ASEAN context: New Health Agenda 2020
 Respond to hazards and
emerging threats
 Promote resilient health
system in response to:
o communicable diseases
o infectious diseases
o neglected tropical
diseases
32
 Respond to environment
health on
o threats
o hazards
o disasters
 Ensure preparedness for
disaster health
management in the region
ASEAN context: New Health Agenda 2020
33
 Strengthening health
system and access to care
 ASEAN community has
access to essential health
care, safe and good quality
medical products, including
traditional and
complementary medicines
 Achieved the unfinished
health priorities related
MDGs, in the light of SDGs
ASEAN context: New Health Agenda 2020
34
 Ensuring food safety
o promote access to safe
food, safe drinking water
and sanitation
ASEAN context: New health agenda 2020
35
 The Regulation of public
and private hospitals
 Laws, rules, codes and
practices of healthcare
goods and services
 Regulation of traditional
medicine
 Medical Registration Acts
Liberalization of healthcare services
and professionals
36
 Registration of medical
practitioners
 Establishment of traditional
Medicine Practitioners
Board
 Revocation of registration
and imposition of financial
penalties
 Regulation of healthcare
limited
Liberalization of healthcare services
and professionals
37
 Lack of awareness among
consumers on laws that provide for
consumer redress
 Difficulty to access avenues for
redress: government agencies,
consumer groups, business
associations or professional
organizations that are mostly urban
based
 Filing procedures are technical and
time consuming
 Assistance from voluntary
organizations not easily accessible
Main challenges:
Implementation of redress mechanisms
38
AMS should:
 Develop and implement
consumer policies, framework,
and laws.
 Enforce and monitor consumer
laws and codes of conduct.
 Establish and manage effective
redress mechanisms.
 Implement and evaluate
consumer protection programs
and mechanisms
Main challenges: Overcoming challenges
39
AMS should:
 Develop and implement
awareness and educational
programs for consumer
protection.
 Undertake research and
development.
 Implement training programs.
Main challenges: Overcoming challenges
40

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Healthcare Services asean southeast asian affairs part 1.pptx

  • 2. Healthcare Services Session 1 – Introduction 2
  • 3. Session topics / Outline 3  Key principles in healthcare training ASEAN context  Liberalization of healthcare services and professionals  Main challenges in ASEAN healthcare  Session Assessment
  • 4. Health perspectives: World Health Organization  Definition of Health: o a state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity. Introduction to health and healthcare services 4
  • 5. Health perspectives: World Health Organization  Informed opinion and active cooperation of the public are of the utmost importance in the improvement of the health of the people Introduction to health and healthcare services 5
  • 6. Health perspectives: World Health Organization  Governments have a responsibility for the health of their people by providing adequate health and social measures. Introduction to health and healthcare services 6
  • 7. Health perspectives: World Health Organization  Definition of Healthcare Services o Refers to any medical or remedial care or service, including supplies delivered in connection with the care or service, that is recognized under state law. Introduction to health and healthcare services 7
  • 8. Health perspectives: World Health Organization  Service delivery systems o Provide health services for patients, persons, families, communities and populations. Introduction to health and healthcare services 8
  • 9. Health perspectives: World Health Organization  Service delivery systems include: o Patient-centered care: is focused on individual care of the patient Introduction to health and healthcare services 9
  • 10. Health perspectives: World Health Organization  Service delivery systems include: o People-centered care attention to the health of the communities and their crucial role in shaping health policy and health services. Introduction to health and healthcare services 10
  • 11. Health perspectives: Millennium Development Goals  Goal 4: Reduce child mortality o Reduction of the under- five mortality rate by two-thirds in the period between 1990 and 2015. Introduction to health and healthcare services 11
  • 12. Health perspectives: Millennium Development Goals  Goal 4: Reduce child mortality o Improvement of complementary feeding or giving foods in addition to breast milk led to significant reduction in the child mortality caused by undernutrition Introduction to health and healthcare services 12
  • 13. Health perspectives: Millennium Development Goals  Goal 5: Improve maternal health o Millennium development goal 5 two targets: 1. reduce the maternal mortality ratio by 75 percent and 2. achieve universal access to reproductive health Introduction to health and healthcare services 13
  • 14. Health perspectives: Millennium Development Goals  Three targets of Goal 6: 1. Reverse the spread of HIV/AIDS 2. Achieve global access to treatment for HIV/AIDS by 2010 3. Start the reversal of the incidence of malaria and other major diseases by 2015 14 Introduction to health and healthcare services
  • 15. Health perspectives: Sustainable Development Goals  Progress of Goal 3 in 2018: Maternal Mortality o Reproductive, maternal, newborn, and child health o Maternal mortality ratio has declined by 37% since 2000. Introduction to health and healthcare services 15
  • 16. Health perspectives: Sustainable Development Goals  Progress of Goal 3 in 2018: Maternal Mortality. Globally, (2000 to 2016), o the under-5 mortality rate dropped by 47%, o the neonatal mortality rate fell by 39% Introduction to health and healthcare services 16
  • 17. Health perspectives: Sustainable Development Goals  Progress of Goal 3 in 2018: Infectious diseases and non- communicable diseases. Globally, o the incidence of HIV declined from .40 to 26 per 1000 uninfected people between 2005 and 2016 Introduction to health and healthcare services 17
  • 18. Health perspectives: Sustainable Development Goals  Progress of Goal 3 in 2018: Infectious diseases and non- communicable diseases. Malaria cases reported: o 2016: 216 million o 2013: 210 million Introduction to health and healthcare services 18
  • 19. Health perspectives: Sustainable Development Goals  Progress of Goal 3 in 2018: Infectious diseases and non- communicable diseases. Tropical diseases: o 2015: 1.6 billion o 2010: 2.0 billion Introduction to health and healthcare services 19
  • 20. Health perspectives: Sustainable Development Goals  Progress of Goal 3 in 2018: Infectious diseases and non- communicable diseases. Unsafe drinking water, unsafe sanitation, and lack of hygiene are major contributors to global mortality. Introduction to health and healthcare services 20
  • 21. Health perspectives: Sustainable Development Goals  Progress of Goal 3 in 2018: Infectious diseases and non- communicable diseases. Causes of death: 2016: 32 million died due to cardiovascular disease, cancer, diabetes or chronic respiratory disease Introduction to health and healthcare services 21
  • 22. Health perspectives: Emerging Public Governance  New Public Management o Business or market model as standard for measuring government success Introduction to health and healthcare services 22
  • 23. Health perspectives: Emerging Public Governance  New Public Governance o Values centered to promote common good o Emphasis in creating government processes to facilitate the generation of implementable agreements among a wide-ranging stakeholders. Introduction to health and healthcare services 23
  • 24.  The ASEAN Economic Community Blueprint cites the need for training to: o Promote and protect consumer rights o Understand how goods and service promote health competition Key principles in healthcare training 24
  • 25.  The ASEAN Member States need to: o Identify training opportunities o Test and evaluate healthcare module for effective delivery Key principles in healthcare training 25
  • 26. ASEAN context  ASEAN countries have good progress towards Universal Health Care (UHC) due to sustained political commitments to endorse universal healthcare 26
  • 27. ASEAN context  Common barriers to Universal Health Care (UHC) include o Financial constraints o Supply side constraints o Ongoing studies in public healthcare at different stages have to address non-communicable diseases, infectious diseases and re- emergence of pandemic infectious diseases 27
  • 28.  Key financial constraints: o low levels of government spending o overall spending on health ASEAN context 28
  • 29.  Key point: Ensure Universal Health Care (UHC), government to o safeguard health budgets o prioritize achievement o prioritize maintenance of UHC ASEAN context 29
  • 30.  Lack of adequate framework for detecting and persecuting fraud and anti-consumer conduct o fraud ASEAN context 30
  • 31.  Promoting healthy lifestyle  Maximal health of ASEAN community through healthy lifestyle  Ensure healthy lives and promote wellbeing for all ages ASEAN context: New Health Agenda 2020 31
  • 32. ASEAN context: New Health Agenda 2020  Respond to hazards and emerging threats  Promote resilient health system in response to: o communicable diseases o infectious diseases o neglected tropical diseases 32
  • 33.  Respond to environment health on o threats o hazards o disasters  Ensure preparedness for disaster health management in the region ASEAN context: New Health Agenda 2020 33
  • 34.  Strengthening health system and access to care  ASEAN community has access to essential health care, safe and good quality medical products, including traditional and complementary medicines  Achieved the unfinished health priorities related MDGs, in the light of SDGs ASEAN context: New Health Agenda 2020 34
  • 35.  Ensuring food safety o promote access to safe food, safe drinking water and sanitation ASEAN context: New health agenda 2020 35
  • 36.  The Regulation of public and private hospitals  Laws, rules, codes and practices of healthcare goods and services  Regulation of traditional medicine  Medical Registration Acts Liberalization of healthcare services and professionals 36
  • 37.  Registration of medical practitioners  Establishment of traditional Medicine Practitioners Board  Revocation of registration and imposition of financial penalties  Regulation of healthcare limited Liberalization of healthcare services and professionals 37
  • 38.  Lack of awareness among consumers on laws that provide for consumer redress  Difficulty to access avenues for redress: government agencies, consumer groups, business associations or professional organizations that are mostly urban based  Filing procedures are technical and time consuming  Assistance from voluntary organizations not easily accessible Main challenges: Implementation of redress mechanisms 38
  • 39. AMS should:  Develop and implement consumer policies, framework, and laws.  Enforce and monitor consumer laws and codes of conduct.  Establish and manage effective redress mechanisms.  Implement and evaluate consumer protection programs and mechanisms Main challenges: Overcoming challenges 39
  • 40. AMS should:  Develop and implement awareness and educational programs for consumer protection.  Undertake research and development.  Implement training programs. Main challenges: Overcoming challenges 40