The document provides a comprehensive overview of various resources, services, and support available to students and faculty at HCC, including academic programs, financial aid, student services, and career resources. It emphasizes the importance of accessibility and collaboration in online learning, particularly in response to challenges posed by COVID-19. The information includes guidelines for faculty on course management, communication, and ensuring compliance with legal and regulatory frameworks.

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7. Transfers
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8. With21 locations aroundHouston,there'sanHCCcampus nearyou.
In Your Neigborhood
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MeetHCC
Want to change your life?Hearfromstudents,alumni,staff andfacultywho've done justthatatHCC,
fromculinaryarts to engineering.
StudentLife
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9. HCC in the Community
Centersof Excellence
HCC's 14 Centersof Excellence focusontop-notchfacultyandindustrybestpracticestogive students
the skillstheyneedforasuccessful career.
Learn more aboutour Centers -- fromEnergyand ConsumerArts& SciencestoBusinessand
Manufacturing-- and partnerwithus today.
HCC Foundation
HCC FoundationempowersHCCstudentsuccessthroughphilanthropicsupport,alignedwithkeyHCC
institutional initiatives.
BusinessCommunity&Partnerships
EmbracingHouston'sFuture
HCC Partners
Mobile Go Center
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AboutHCC
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10. Board of Trustees
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11. Announcements
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12. StudentLoanDebt Options
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15. TalentEngagement
HCC in the Community
Centersof Excellence
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The Corporate College
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EntrepreneurialTool Kit

16. SuccessStories - Southeast
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Foundation
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17. Conference CenteratDistrict
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18. Programs
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Take a TxCHSE or ESL class
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ConstructionIndustry&Manufacturing
HealthSciences
Liberal Arts,Humanities&Education
PublicSafety,Transportation&ConsumerServices
Science,Technology,Engineering&Math
Social & Behavioral Sciences
Browse All Programs

19. ContinuingEducation
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Gainful Employment
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20. AcademicCoachingforsuccess
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Safe Zone
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21. Staff
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Justice Butler
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CarvisWilliams
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Michael Harolds
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22. AlyssaAcosta
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ShemekiaDickerson
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Angie Aragon

23. FernandoCepeda
KevinScholtes
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Hamad Dardouk
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JW Banks
Raphael Aparicio
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24. AbilityServices
AbilityServicesoffice locations
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Referral Information
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25. Central Counselors
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CounselingandAbilityServices
NortheastCounselors
ColemanCounselor
VeteransCounselor
Online Counselors
Counselors@HCC
Mental HealthSupport
HCC CARES
Drug & Alcohol Abuse Prevention
HCC Counselors
Standardsof Conduct(Drugsand Alcohol Abuse)
Employee andStudentAssistance Programs
Drug Abuse andPreventionInformation
FrequentlyAskedQuestions
HarveyFAQs
Get yourparkingpermit
Get yourStudentID
International Students
AdmissionsforInternational Students
CurricularPractical Training(CPT)
Events
HealthInsurance
International Check-inandOrientation

26. International StudentActivities
Optional Practical Training(OPT)
Prospective Students
Testand ForeignCredentials
VisaRequirements
Library
NewStudentOrientation
Outreachand Recruitment
Transcripts
Transfers
Upward Bound
box-links
Veteran&Military-AffiliatedStudentSuccess
HazelwoodCertificationRequest
Hazlewood
MilitaryTuitionAssistance
RequestFormDD214 and Militarytranscripts
VA EmploymentOpportunities
Veterans'Voice
VetSuccessonCampus
VMASSBenefitsProcess
VMASSCertificationRequest
VMASSDOD Benefits
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VMASSResource Centers

27. HealthNotice
Home > ResourcesFor> CurrentStudents >Communicable Diseases >ResourcesforFaculty& Staff >
FacultyInstructional Resources
Update:ClassescancelleduntilMarch30
HCC is monitoringthe coronavirus(COVID-19) situationcarefullyandistakingproactive andprudent
measures. ReadHCC’slatestupdates - issuedMarch17 - includingextendingthe re-openingdate.
For more informationgoto hccs.edu/health-notice.
Findout more
FacultyInstructional Resources
Overview
Thispage isintendedtobe a reference foryouduringperiodsof extendedcampusclosure. Thisisbyno
meansa comprehensive guide;however,the information foundwithinwillsupportyourfunctionalityin
Canvasand introduce youto a numberof othertoolsthat are available toyouasHCC faculty.
CanvasCourse Setup
MinimumLearningManagementSystem(LMS) Presence Standards
Each facultymemberisrequiredtoinclude the followingcourse materialsintheirCanvascourses:
Course Syllabus
A course syllabusisanessential communicationtool betweenthe professorandthe student,itprovides
critical informationregardinggoals,expectations,andoutcomes.
ClassSchedule
A clearand concise classschedule helpsthe professorandthe studentsstayontrack and organized.
Remembertobe flexible,theseare challengingtimesforeveryone.

28. Facultyand Course Introductions
Introduce yourself andyourcourse toyour students. Thissimple,butimportantstep,helpstohumanize
youin the online environmentandhelpsengageyourstudentinthe course.
FacultyContact Information
Let yourstudentsknowhowtheycan getintouch withyou. You can interactwithyour studentsvia
chat, discussionthreads,conferencingtools,andtelephone.
Virtual Office Hours
Online officehoursshouldprovide opportunitiesforsynchronouscommunicationbetweenfacultyand
studentsandmay be supportedviatelephone,chat,orvideoconference technologies.
CommunicationExpectations
Use yourbestdiscretionwhen communicatingone-to-onewithyourstudents. Use documented(email,
chat, etc.) platformswheneverpossible. Be sure notdisclose priveldgedinformationinpublicforums,
such as discussionthreads.
Course materials(i.e.lecturesorotherinstructional mechanisms)
Rememberthatmanyof your studentsmaybe usinga mobile deviceandalow-bandwidthconnection
to access yourcourse. Be cognizantof these limitationswhendevelopingyourcourse materialsand
alwaysprovide ADA accessible materials.
Assessmentmechanisms(i.e.discussionquestions,quizzes,etc.)
Again,itis importanttorememberthatmanyof your studentsmaybe usinga mobile device andalow-
bandwidthconnectiontoaccessyourcourse. Strive tomake your assessmentmechanismsfriendlyto
low-bandwidthconnectionsandmobile devices. Also,consideralternative assessmentstrategieswhen
possible.
Course CompletionPlans
As we workto resume classesonline,itisimportanttofocusonyour studentsandstrive tocreate an
environmentthatensuresequityandsupportslearning. One waytodo thisisby developing
your Course CompletionPlan. A Course CompletionPlanoutlinesthe instructional strategies,
assessmentmechanisms,andrequisite faculty/studentandstudent/studentinteractionsthatwilloccur

29. inyour online course. Here are some helpfulquestionstogetyoustarted withyour Course Completion
Plan:
What instructional strategieswill Iuse?
How will Iassessstudentlearning?
How will I communicate withmystudents?
How will mystudentscommunicatewitheachother?
How will Icondense mycourse outline toaccommodate the losttime?
How will Iprovide feedbackonassignmentsandassessments?
Rememberthatthere isn'tone rightanswertothese questions,youneedtodecide whichstrategieswill
workbestfor youand your students. If youneedhelp,contactyourFacultyMentoror the Instructional
SupportCall Centerforassistance.
The RulesStill Apply
As we prepare totransitiontoonline instructional deliveryinresponse tothe COVID-19crisis,itis
importantthatyou understandthatjustbecause the modalityof yourcourse maybe changing,the rules
do not. The legal andcompliance frameworkfor faculty,staff,andstudentsremainsthe same
regardlessof the methodof instructional delivery. The StudentHandbook,Codeof Conduct,Faculty
Handbook,boardpolicies,andadministrative regulationsapply. Likewise,the FamilyEducational Rights
and PrivacyAct (FERPA),the AmericanswithDisabilitiesActanditsamendments(ADA),Title IX,TitleVII
and otherlawsshouldalwaysbe followed.
Counseling&ADA Support
A Message to the FacultyfromCounselingandADA
As we move coursesonline,we have the obligationtomake themaccessibletostudentswith
disabilities.We understandyoumayhave nevertaughtanonline course,sothismaybe new to you.It is
important,therefore,thatwe focusourenergieswhere theyare neededinthe moment,andthatwe do

30. whatwe can to provide immediatefixes.We are currentlyfocusingourenergyonstudentaccessissues
basedon disabilityimpactstocourse design.
In anticipationof yourquestionswe have putalistof immediate recommendationsandconsiderations
for you;thisinformationwill be updatedovertime throughothercommunicationstoyou.
If some of yourstudentsare receivingin-classaccommodations(accessible texts,transcription,ASL,
testingaccommodations...) theyare likelytocontinue toneedaccommodations.Remember,that
studentswhoreceive accommodationsdosobecause theyare legallyentitledtoaccommodationsin
orderto be able toaccess the curriculum.Inorderto helpyouthroughthisprocess,our AbilityServices
teamwill be reachingoutto students.While the AbilityServicesteamisreachingouttoour students,
please keepinmindthatitisessential foryoutoreach outto the ADA counselorsasyoudiscover
challenges,sothatwe can continue to engage inthislegallyrequiredinteractive processwithourADA
counselors.
Our AbilityServicesteamisaware thatthere maybe course and department-specificissues,especially
where coursesuse specializedsoftware.We will workwithyouandyourdepartmentstotransition
neededaccommodationsonline.
We are in the processof creatinga menuoptionfor“ADA AccommodationSupport”whichwillbe linked
to the instructional supportserviceswhereall the incomingcallswill be routedtothe ADA counselors.
As soonas that linkis available,thisdocumentwill be updatedandthe linksent. Inthe meantime,if you
have questions,andtosee a listof the ADA counselors,please visit:
https://www.hccs.edu/support-services/ability-services/#d.en.192659
Please considerthe followingsaccommodationneedswe foresee:
Studentswithneedforcaptioningof videosforin-classoronlineuse (whichwasonaccommodation
letterstobeginwith) maynowneedadditional captioningfornewlycreatedvideo/audio(recorded
lectures,YouTube clips,podcasts,narratedPowerPoints...)
If you posta video,make sure ithascaptionsand a transcript
If you postaudio,make sure youpost a transcripttoo
If you posta PDF,make sure it isselectable textandnotjustan image
For online tests:
Be sure that youhave instructionsforallowingfor1.5 time anddouble time testing- how tomodify
timerswithinCanvasforone studentwithoutchangingforall,noridentifyingone student- suchasnot
creatingtwotestseveryone cansee labeled“Test3” and “Test3 for SallyJones.”Ifonline proctoringis
usedsuchas ProctorU, make sure itis veryclearto company/proctorsthatstudentswith
accommodationsmayneedexternalsoftware- suchasmagnification,texttospeechsoftware,
permissiontouse grammar/spell checkincaseswhere thatoccurs.

31. Be aware for bothsynchronouslearningandtest-takingthatstudentswithsomemental healthissues,
such as severe anxiety,significantADHDsymptoms,orthose onthe autismspectrummayhave varying
levelsof eye contact- maylookaroundthe roomor fidget,readthe testoutloudto themselves,pace
the room, spininthe chair,etc. These behaviors,whileperhapsconsideredunusual,wouldnotviolate
test-takingprotocols,if testsecurityremainsintact.
Normally,we donotprovide the accommodationsfornotetakingforonlineclasses.However,since our
studentsare movingtoonline instructionwithouthavingan optionforface to face,there will be some
challengesrelatedtothe needfornote taking.Pleaseconsider:
If some online lecturesare recorded,make sure theycanbe pausedandstoppedfornotetaking.The
textsmayneedto be providedtothe student.
Rememberthatstudentswiththe AskQuestionsandClarificationNeededaccommodationswill require
instructorsto respondtostudentsviaemail orphone intimelymanner,hopefullywithin24hoursduring
the week.Please be clearwithstudentsof aresponse time theycanexpect.Whatisreasonable will also
dependonthe formatof the class – if youare teachinga classin real-time,studentsneedthe
opportunitiestoaskquestionsastheyhadinyour face-to-face class.If youneedassistancewiththis,
please contactthe AbilityServicesteamforhelp.
Finally,please keepinmindthatmanyof our studentsmaybe dealingwithhealthissuesforthemselves
or theirfamilies.The circumstancesrelatedtothe spreadof COVID19 can triggerfeelingsof anxiety,
depression,fear,andlossof control inmany.The counselingofficeswillcontinuetoprovide supportive
services(remotely) tohelpourstudentscope withthe emotional aspectsof thispandemic. We have
alsoincludedalinktothe CDC onmanagingstress and anxietyrelatedtothe spreadof COVID19.
For additional informationpleasevisit:
https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html
Online TransitionGuide
Step1: ConsiderYourCourse Goals
Reflectonhowyoumightbe able todelivercourse contentduringthistime.Keepyourgoalssimple and
realistic.Setsome prioritiesforyouronlinecourse suchasprovidingdocuments,files,recordedlectures,
groupassignments/discussions,collectingassignments,etc.

32. Step2: Communicate withYourStudents
Use yourHCC email or Canvasinbox tocommunicate privatelywithyourstudents.Prepare themforany
changesinthe syllabus,course schedule,orreal-time events.Youshouldletyourstudentknow your
preferredmethodof communicationand setthe stage forthe virtual locationof theircoursework.Keep
the linesof communicationopentosupportthemthroughthistime,andletthemknow where theycan
go for help. Itisimportantto maintaindesignatedtimesyourwill be availabletomeet withstudents
online viaCanvasorotherplatforms.
OptionsforCommunicatingwithYourStudents:
CanvasInbox (HCCSEagle Online)
HCC Email
Telephone
CanvasAnnouncements — provide general announcementsaboutupcomingassignments,exams,etc.
CanvasNotifications — providenotificationstoyourstudents(note studentscanturnoff notications)
CanvasChat — Canvas'synchronouschattool
CanvasConference — allowsone-to-one,small group,andlarge groupconferencing,all withinthe
Canvasplatform
KalturaLive Rooms — Thissynchronousdeliverytool isgearedtowardseducatorsandoffers
whiteboard,annotations,videoplayback(bothYouTube andvideoinMyMedia),screenrecording,one -
clickrecordingthat savesdirectlytoyourMy MediafolderinCanvas. HCC facultymember,Richard
Gosselin,recordedavideoexplaininghow-touse this
tool:https://edutube.hccs.edu/media/Kaltura+Meeting+Rooms/1_hivuuwnn
WebEx — meetwithyourstudentviathisvideoandvoice conferencingplatform
Step3: ReviewYourSyllabus
Evaluate yourguidelines,deadlines,andexpectationsforparticipation.Consideryourstudents’abilities
to adhere toyour course calendarand assignmentprocedures.Be flexible,understanding,andreadyto

33. handle requestsforextensionsoraccommodations. Be sure to update yoursyllabusschedule,
information,contactandmessaging,etc.tothe online environment.Be flexible and accomodate your
students.
UploadYour Syllabustothe following:
HCC LearningWeb
CanvasSyllabus
Step4: TransitionYourCourse Online
Use the resources availableonthiswebpage forsupportincreatingmodules,assignments,quizzes,
discussionsanduploadingfilessuchasPDFdocuments,PowerPoint,audio,video,etc.Be sure toupload
or linkyourrevisedsyllabus.Remember:all content (includingyourcourse) mustbe published for
studentstosee it.
OptionsforDeliveringInstruction:
CanvasPages — uploaddocuments,PowerPointslides,andmore
RecordVideoLectures— use Kalturato recordvideo-basedlecturesforyourstudents
CanvasConference — allowsone-to-one,small group,andlarge groupconferencing,all withinthe
Canvasplatform
KalturaLive Rooms — Thissynchronousdeliverytool isgearedtowardseducatorsandoffers
whiteboard,annotations,videoplayback(bothYouTube andvideoinMyMedia),screenrecording,one -
clickrecordingthat savesdirectlytoyourMy MediafolderinCanvas. HCC facultymember,Richard
Gosselin,recordedavideoexplaininghow-touse this
tool:https://edutube.hccs.edu/media/Kaltura+Meeting+Rooms/1_hivuuwnn
WebEx — meetwithyourstudentviathisvideoandvoice conferencingplatform
Step5: DeliverYourCourse

34. Welcome the studentsintothe virtual environmentviaemail justasyouwouldina face-to-face setting.
Monitoryour students’progressandparticipate indiscussions. Offerrelevantfeedbacktosupport
studentsinmasteringthe content.
TrainingisbeingprovidedatvariouscampusesandvirtuallybeginningWednesday,March11, 2020.
In-Person
WebEx (virtual trainingsession)
A pre-recordedsessionisalsoavailableat: https://edutube.hccs.edu/playlist/dedicated/1_okr6fc5f/
To registerforthe CanvasShort course,click here. Thenclick“StudentEngagementSeminars.”This
trainingwill getyoustartusingCanvas.
Step6: Tipsfor Online Success
Adaptedfrom AmyYoung@ PacificLutheran:
Presentingdigital instructional contenttostudentsandteachingonline isnotashard as youthinkit is.
KEEP IT SIMPLE.
Be kindtoyourself andyourstudents. Everyone isstressed,evenif they’re playingcool.Thatincludes
students.Andthat’sOK.
Let’sacknowledge thatourteachingstyle willshiftin alternativeformats. That’sOKaswell - but alsotry
to be responsive tothe differentneedsof ourdifferentlearners.
Do what youabsolutelyhave toandditchwhatyou can. Thismeansgoingback to yourlearninggoals.
There are manypathwaysto achieve learning.
You will notrecreate yourclassroom,andyoucannot holdyourself tothatstandard. Give yourself a
break.Do the bestyou can and use toolsyoufeel mostcomfortable with.
Prioritize:whatdostudentsreallyneedtoknow forthe nextfew weeks?
Stay incontact withstudents,and staytransparent. Talkto themaboutwhyyou’re prioritizingcertain
thingsor askingthemto reador do certainthings.Most of us do thatin on-campusteachinganyway,
and itimprovesstudentbuy-inbecause theyknow contentanddeliveryare purposeful.

35. The Centerfor LearningInnovation staff andourinstructional designteamhave pedagogical expertise in
academictechnologythatwe have onlybeendimlyaware of until yesterday. Be kindtothese
colleagues.Theyare suddenlyverybusy.
If you’re makingvideos,studentviewershipdropsoff precipitouslyatfive minutes. Make themcapsule
videosif youmake them.Donot assume youraudioisgood enoughorthat studentscanunderstand
withouttranscription.Thisislike usingamicrophone atmeetings—itdoesn’tmatterif youdon’tneedit;
someone else doesandtheydon’twantto ask.Type notesto accompanyyour videos.
Be particularlykindtoyourgraduatingstudents. They're alreadypanicking,andthisisn'tgoingtohelp.If
youteach a class where theyneedtohave completedsomethingforcertification,toapplytotransfer,or
whatever,figure outplanB.Buttalk to them.Radiosilence,evenif you're working,isnotokay.
CanvasResources
HCC CanvasShort Course Training
For those facultywhohave notusedCanvasor wouldlike arefresher,we are offeringaprofessional
developmentsessionentitled“CanvasShortCourse”,whichoverviewsthe Canvasenvironmentand
featuressothat youcan beginusingthe learningmanagementsysteminyourcourses. All facultywho
do nothave previousCanvasexperience are requiredto completethe trainingbyWednesday,March25,
2020.
WebEx Sessions:
Please visitthe facultycenterat: https://iied21.hccs.edu/forms/tlpreg/
Once there,clickthe linkfor“StudentEngagementSeminars”
Thenscroll throughthe listto find“TL9000 CanvasShort Course (NotOfficial Training)”or"TL9001
CanvasShort Course"withthe locationdesignation“WebEx”(bothcoursesare the same,onlythe titles
are different)
Pre-recordedVideoSessions:
The “Canvas ShortCourse”is alsoavailable asa collectionof pre-recordedvideos,entitled“Faculty
PreparednessSeries”thatyoucan access fromanywhere viaHCCEduTube at:
https://edutube.hccs.edu/playlist/dedicated/1_okr6fc5f/

36. LinkedInLearningCanvasResources
In additiontothe “CanvasShort Course”,we have alsodevelopedaseriesof LinkedInLearning(formerly
Lynda.com) resourcesforfaculty. These canbe reviewedasanentire collectionorindividuallyviathe
linksprovided. Follow the directionsbelow togetstarted:
LoggingintoLinkedInLearning
Go to the followingURLhttps://www.linkedin.com/learning
Clickon the “SignIn” buttonat the top rightof yourscreen
Enter yourcomplete HCCemail addressinthe fieldprovidedandclickthe “Continue”button
Clickthe “Signin withSingle Sign-On”button,whichwill take youtothe HCC LoginSystempage
On the HCC LoginSystempage,enteryourHCC “Username”and “Password”inthe fieldsprovidedand
clickthe “Go” button
Once you are logged intoLinkedInLearning,youcanuse the linksprovidedbelowtonavigate tothe
videoresources
For helploggingintoLinkedInLearning,pleasecall the helpdeskorsubmitaticketthrough HCC Shared
Services:(713) 718-8800 | support@hccs.edu
Complete LinkedInLearningCanvas Course
https://www.linkedin.com/learning/paths/houston-community-college-the-complete-learning-path-
using-canvas-a-faculty-view?u=2248058&auth=true
ContentbyModule
GettingStartedwithCanvas
https://www.linkedin.com/learning/paths/houston-community-college-1-getting-started-with-canvas-a-
faculty-view?u=2248058&auth=true
SettingupYour CanvasCourse
https://www.linkedin.com/learning/paths/houston-community-college-2-setting-up-your-canvas-
course-a-faculty-view?u=2248058&auth=true
AddingAssignmentsandQuizzes

37. https://www.linkedin.com/learning/paths/houston-community-college-3-adding-assignments-and-
quizzes-to-canvas-a-faculty-view?u=2248058&auth=true
Explore the GradingToolsinCanvas
https://www.linkedin.com/learning/paths/houston-community-college-4-explore-the-grading-tools-in-
canvas-a-faculty-view?u=2248058&auth=true
Course ManagementToolsinCanvas
https://www.linkedin.com/learning/paths/houston-community-college-5-course-management-tools-in-
canvas-a-faculty-view?u=2248058&auth=true
CanvasGuides
For more in depthresources,there are none betterthanCanvas’own“How-ToGuides”,whichprovide
detailedinformationonthe entiretyof the Canvaslearningmanagementsystem. Youcan access
Canvas’GettingStartedGuide at: https://community.canvaslms.com/docs/DOC-17391-getting-started-
tutorials-table-of-contents. Fordetailedinformationonall of Canvas’manytoolsandfeatures,visitthe
CanvasInstructorGuide at: https://community.canvaslms.com/docs/DOC-10460-canvas-instructor-
guide-table-of-contents. CanvasalsooffersacomprehensiveGuide forStudents,whichisavailable at:
https://community.canvaslms.com/docs/DOC-10701-canvas-student-guide-table-of-contents.
LoggingIntoEagle Online (Canvas)
Your Eagle Online CanvasUsername isyourHCC Email (issueduponenrollmentthroughthe Student
System) andthe passwordisthe same as your HCC Email password.If youhave neverusedyourHCC
studentemail,youmustclaimyouraccounthere before usingit.If youcannot accessyour email or
cannot resetyourpassword,call the HCC IT HelpDeskat 713.718.8800, option1, forassistance.
CentersforLearningInnovation

38. The CentersforLearningInnovation(CLI) providefacultywithtrainingand supporttoinfuse
bestpractices inthe use of instructional technologyinto theircurriculum.InadditiontoEagle Online
(Canvas),the CLI offerson-campustrainingsupportforinnovativetechnologies,applications,and
resourcessuchas: 3D Printing, Virtual Reality,DigitalStoryTelling,LearningGlass,360 videoproducts
and otherdigital mediaprojects.
CenterforLearningInnovation — Central Region
Dr. DavidColter,Regional Manager
Location:1900 PresslerStreet,ColemanTower#219
Phone:713-718-6431
Central Campus
1300 Holman,SJACbuilding,Room339
Houston,TX 77004
713-718-6272
ColemanCampus
1900 Pressler, Room236
Houston,TX 77030
713-718-7308
WestLoop
5601 WestLoop South,C216/C217
Houston,TX 77081
713-718-7926
CenterforLearningInnovation — EastRegion
Dr. BrendaQuintanilla, RegionalManager
Eastside campus,AngelaMorales Building,Room211
713-718-2844

39. Eastside Campus
6815 Rustic,AM207
Houston,77087
713-718-7268
NortheastCampus
555 Community
College Dr.,LearningHubRoom207
Houston,TX 77013
713-718-2170
Northline Campus
8001 Fulton,Room417
Houston, TX 77022
713-718-8020
CenterforLearningInnovation — WestRegion
Dr. Sandra Lebron, Regional Manager
Alief HayesCampus,RoomA422
713-718-7110
SpringBranch Campus
1010 WestSam HoustonPkwyN,Room 707
Houston,TX 77043
713-718-5839

40. StaffordCampus
StaffordLearningHub,Room301.1
10041 CashRd.
StaffordTX,77477
713-718-5562
CenterforTeaching& LearningExcellence
DorsettaWilliams, Manager
Eric Hunt, Training& DevelopmentCoordinator
Instructional Designers
Ashanti Williams
CassandraSilva
Christi Chavez
ShailaKhan
Shane DeHorney
Graphic Designer
BernardHorn
MultimediaDevelopers
Fran Trice
Jose Davilla
Instructional SupportSpecialists
ChristinaBailey

41. HCC CanvasTechnical Support
HCC usesthe Canvaslearningmanagementsystem(LMS),whichwe call Eagle Online.ToaccessEagle
Online,youwillneedaPC(Windows7sp1 or better),orMac (OSX 10.8 or better) withabroadband
connectiontothe Internet.
CanvasBrowserRequirements:
Canvasrecommendsthe use of the latestversionof anywebbrowser. It’simportanttoupdate your
webbrowserregularly.
Pop-upsmustbe enabled.Disable yourpop-upblockers.
Javascriptmustbe enabled
Cookiesmustbe enabled
Install the mostcommonlyusedinternetpluginsandkeepthemupdated
HCC Online HelpForms:
StudentHelpForm
FacultyHelpForm
HCC Online TelephoneSupport:
Eagle Online Technical Support - call 713.718.5275, option3
IT (passwordreset) CustomerSupport - call 713.718.8800, option1
HCC Online RegularSupportHours:
Monday - Friday,8 a.m. - 11 p.m.
Saturday9 a.m. - 11 p.m.
Sunday1 - 9 p.m.
CanvasHow To Guides
Communicate withStudents

42. HCC Email
https://myeagle.hccs.edu/
CanvasInbox
https://community.CANVASlms.com/docs/DOC-12810-4152719677
CanvasAnnouncements
https://community.CANVASlms.com/docs/DOC-10405-415250731
CanvasNotifications
https://community.Canvaslms.com/videos/1072-notification-preferences-all-users
KalturaMeeting:
https://edutube.hccs.edu/media/Kaltura+Meeting+Rooms/1_hivuuwnn
CanvasConference
https://community.CANVASlms.com/videos/1101-conferences-overview-instructors
WebEx
https://myhcc.hccs.edu/Employee-Service-Center/Health-
Alert/Lists/ViewResources/DispForm.aspx?ID=18
WebEx Tutorial byRichard Gosselin, EconomicsProfessor
https://edutube.hccs.edu/media/Cisco+WebEx+for+Scheduling+and+Hosting+Virtual+Office+Hours/1_p
k14qetc
Share Documents& Files
CanvasUploading
https://community.CANVASlms.com/docs/DOC-13033-415241383

43. Recorda Lecture (Asynchronous)
Kaltura
https://edutube.hccs.edu/support
EDUTube Recordpresentationtool
https://edutube.hccs.edu/media/Record+a+Presentation+tool+-
+Using+Capture+Space+lite/0_034d8rqu
EDUTube Narrate a PowerPointPresentation
https://edutube.hccs.edu/support#webcamrecording
NarratedPowerPoint
https://support.office.com/en-us/article/record-a-slide-show-with-narration-and-slide-timings-
0b9502c6-5f6c-40ae-b1e7-e47d8741161c
Give a Live Lecture (Synchronous)
KalturaMeeting:
https://edutube.hccs.edu/media/Kaltura+Meeting+Rooms/1_hivuuwnn
CanvasConference
https://community.CANVASlms.com/videos/1101-conferences-overview-instructors
EduTube (approvedcaptioningortranscription –live captionist)
https://www.youtube.com/watch?v=feC_zm1y3N4&feature=youtu.be

44. Have a ClassDiscussion
CanvasDiscussionBoard
https://community.CANVASlms.com/docs/DOC-13016-4152724374
Give an Assignment
CanvasAssignment
https://community.Canvaslms.com/docs/DOC-9873-415267003
CanvasRubrics
https://community.Canvaslms.com/docs/DOC-17898-917701153554
Create an Examor Quiz
CanvasOverview
https://community.CANVASlms.com/videos/1118-quizzes-overview-instructors
CanvasQuizzes
https://edutube.hccs.edu/media/Creating+a+Graded+In-Video+Quiz/0_bz93u8rx
Online Proctoring

45. HCC facultyhave twoonline proctoringoptionstoensure the integrityof the assessmentprocessandto
preventactsof academicdishonesty. The facultymembershouldcommunicate theirproctoring
requirements,examinationschedule,andotherpertinentinformationviathe course syllabus.
HCC providesunlimitedaccesstoRespondusLockDownBrowserandRespondusMonitor,free-of-charge
to students. RespondusLockDownBrowserisacustom browserthatlocksdownthe testing
environmentwithinalearningmanagementsystem.RespondusMonitorbuildsuponthe powerof
LockDownBrowser,andusesa student'swebcamandindustry-leadingvideoanalyticstodetectand
weightsuspiciousbehaviorsduringanexamsession.Videosegmentswithpotential examviolationsare
flaggedforinstructorreview,andall examsessionsare rankedintermsof overall riskof academic
dishonesty. RespondusLockDownBrowserandMonitorare an ideal proctoringsolutionformost
assessments,suchasquizzesandexaminations. Tolearnmore aboutusingRespondusLockdown
Browserand Monitorinyour course,getstartedby participatinginone of theirdailytrainingwebinars.
Instructorsand staff can registerforthe webinarsat: http://respondus.com/webinars.
For high-stakesassessments,suchasmidtermandfinal examinationsthatrequire additional security
and assurances,facultyhave access toProctorU Live+. ProctorU Live+usesa multi-layeredapproachto
proctoring.Live proctorsare augmentedbyAl thathelpsflagsuspiciousactivity,andthe whole process
isoverseenbyinterventionistswhoroutinelyauditlive sessionsandare specificallytrainedtodeal with
potential breachesof integrity.The entire testingprocessismonitoredandguidedbyalive proctor.
StudentsscheduleProctorUexamsinadvance andare chargedon average approximately$15.00 per
examinationhour. Due tothe costsassociatedwiththisplatform, ProctorUusage shouldbe limitedto
twoexamspercourse,to minimize the financial impacttoour students. Tolearnmore aboutProctorU
Live+visithttps://www.proctoru.com/services/live-online-proctoring.
To schedule anexamusingProctorULive+
Visitthe ProctorUwebsite at: https://www.proctoru.com/
Clickon the “SignUp” linkinthe top,rightcorner of your screen
Clickon the “Instructor”button
Complete the form,selecting“HoustonCommunityCollege”inthe “SelectYourInstitution”menu
Checkthe “Terms of Service andPrivacyPolicy”and“I’m nota robot”checkboxesthenclickthe “Create
Account”button
You can thensignintoyour account andschedule yourexam

46. It isimportantto note that studentproctoringfeesare lessexpensive,if theysignupinadvance. So,
facultyshouldcreate theirexamsinProctorUwell inadvance of the examdate and theyshould
encourage theirstudentstoscheduletheirexamswellbeforethe examdate.
SetupSmall Groups
CanvasGroups ina groupset
https://community.Canvaslms.com/docs/DOC-12809-415255490
Real-time Collaboration&Office Hours
KalturaLive Meeting
https://edutube.hccs.edu/media/Kaltura+Meeting+Rooms/1_hivuuwnn
CanvasConference
https://community.CANVASlms.com/videos/1101-conferences-overview-instructors
WebEx
https://myhcc.hccs.edu/Employee-Service-Center/Health-
Alert/Lists/ViewResources/DispForm.aspx?ID=18
WebEx Tutorial byRichard Gosselin, EconomicsProfessor
https://edutube.hccs.edu/media/Cisco+WebEx+for+Scheduling+and+Hosting+Virtual+Office+Hours/1_p
k14qetc
Provide ADA AccommodationsforStudents

47. StudentAccommodations
https://www.hccs.edu/support-services/ability-services/faculty-and-staff-resources/Providing-
Accommodations-for-Students-with-Disabilities.pdf
EDUTube: ClosedCaptioning
https://edutube.hccs.edu/support#whatneed
HCC PDF Accessible Documents
https://myhcc.hccs.edu/Student-
Services/Documents/Accessible_Documents_Cheat_Sheet%20_PDF.pdf
HCC Word Accessible Documents
https://myhcc.hccs.edu/Student-Services/Documents/Accessible_Documents_Cheat_Sheet_Word.pdf
HCC PowerPointAccessible Documents
https://myhcc.hccs.edu/Student-
Services/Documents/Accessible_Documents_Cheat_Sheet%20_PPT.pdf
Accessible Digital Materials(HCCPolicies)
https://myhcc.hccs.edu/Student-Services/Pages/faculty_resources.aspx
For questionsregardingcaptioningoraudiodescriptions,contactthe accessible technologyTechnicians:
JohnLondon
london@hccs.edu
(713)718-6629
NormaBrand
brand@hccs.edu
(713)718-5604
Regardingstudentaccommodations:
Contact yourcampus AbilityServicesCounselordirectly:
Central Campus• Jette Lott & SentaEastern713-718-6164
Northline Campus•CynthiaDe Los Santos713-718-8322

48. SpringBranch • LisaParkinson713-718-5422
Katy Campus• Dr. LaRonda Ashford713-718-5408
SoutheastCampus• TaviaJames713-718-6738
WestLoop Campus• Dr. BeckyHauri 713-718-7910
StaffordCampus• Greta Brooks713-718-7448
ColemanCampus• BrandyLerman 713-718-7376
VASTProgram • Sue Moraska 713-718-6833
TechnologyResources
COVID19 Planning&Preparedness –IT Tools
As local utilityissuesorpublicsafetyconcernscanhave animpact onoperationsatyour office or
campus,HCC InformationTechnologywouldlike toremindthe campuscommunityof some of the
technologytoolsavailable tohelpensure continuityof operationsevenwhenphysical accessmaybe
restricted. Clickhere toaccessthe COVID19 Planning&Preparedness –IT Toolswebpage.
MicrosoftOffice365Education
HCC studentsand faculty can accessOffice 365 Education,onup to 3 devices,forfree. Office 365
Educationincludes:Word,Excel,PowerPoint,OneNote,MicrosoftTeams,plusadditional classroom
tools.All youneedis yourHCC email addresstogetstarted.
You can access the Office 365 Education online withyourHCCloginat: https://portal.office.com
If you wouldlike todownloadandinstall Office365 Educationapplications,followthese step-by-step
instructions:
Step1: Visithttps://login.microsoftonline.com

49. Step2: SigninusingyourHCC email addressandpassword *Note:work-studystudentsmustuse their
studentemail accounttoaccess
Step3: Inthe upperrightcornerunder"Alerts"there will be apromptfor"MicrosoftOffice forfree,"
clickon "Install Now"
Step4: When youare promptedtosave the installationfile,select "Save"
Step5: Select"Run",whenaskedif youwantthe programto run and whenpromptedtomake changes
to yourcomputer,click"Yes"
Step6: Onthe Office welcome screen,click "Next"
Step7: Whenthe MeetOne Drive screenappears,click"Next"
Step8: Nowaccessyour free One Drive account *Note:1TB of free documentstorage isprovided with
your account
Adobe Creative Cloud
Adobe isofferingextended freeaccess forstudentstothe Creative Cloudsuite of products,including
Adobe Acrobat,Illustrator,Photoshop,andmore asa resultof COVID-19.You may downloadand
activate these productsusingyourHCC studentaccount.

50. Opena webbrowserandnavigate to: https://creativecloud.adobe.com.EnteryourHCCstudentemail
addressandclick “Continue”.

51. You will be re-directedtoHCC’sLoginSystem.EnteryourHCC id(username oremail) andpasswordand
click“Go”.
You will nowbe loggedinandauthorizedforAdobe CreativeCloud.Clickthe Appslinkonthe topleftof
the screento viewall availablesoftware.

52. To install aprogram, clickthe “Install”buttonandfollow the promptsforyourrespective operating
system.Once installed,the programwill automaticallybe licensedforyourtemporaryfree account.
MicrosoftTeamsfor Education
UsingMicrosoft Teamsfor online meetings:
https://www.youtube.com/watch?v=v2DorZg9m20&feature=youtu.be
Faculty& Staff InternetConnectivityOptions
Comcast/Xfinity
Comcasthas announcedthattheywill be offering60daysfree DSL internetviatheirInternetEssentials
program forqualifiedhouseholds.Theyare alsoboostingthe base speedsto25/3, whichwouldhelp
withleveragingCanvasandvideo/synchronouslearninglikeWebEx,etc.
https://www.internetessentials.com/covid19

53. Qualificationsinclude:·Youare eligible forpublicassistance programssuchasthe National School
Lunch Program,HousingAssistance,Medicaid,SNAP, SSIandothers.
You do nothave outstandingdebttoComcast thatis lessthana year old.Familieswithoutstandingdebt
more than one yearoldmay still be eligible.
You live inanarea where ComcastInternetservice isavailablebuthave notsubscribedtoitwithinthe
last90 days.
Users can applystartingMarch 16, 2020 at https://apply.internetessentials.com/
AT&T
AT&T is takinga differentapproachandtemporarilysuspendingbroadbandcapsonWIRED service (i.e.
DSL, Fiberoptic).Theyalsowill notinitiate disconnectsforuserswithlapse billsfor60 days.AT&T isnot
offeringa“free”service,buttheydohave a low-costInternetService ($10/month) calledAT&TAccess
for SNAPhouseholdswithsimilarqualificationsasthe Xfinityoffering. https://www.att.com/access
Hotspot
Faculty/Staff canleverage the base Internetoptionsabove,if theymeetthe describedcriteria.
Otherwise,EssentialPersonnel faculty/staff canelecttohave IT allocate a AT&T 4G LTE Wi-Fi Hotspotif
theydo nothave a home broadbandprovider.There ishoweveralimitedsupplyof these,andtheyare
beingdispensedperthe EmergencyManagementTeamsprioritizedessentialpersonnel.
Additional InternetConectivityOptions
FCC agreement:Statingthatproviderswill waive late fees,notcutoff service forlackof payment,and
openhotspots.
ComcastCOVID-19 response:Offersfree Wi-Fifor2 monthsto low income familiesplusall Xfinityhot-
spotsare free tothe publicduringthistime.
AT&T COVID-19response:Offersopenhot-spots,unlimiteddatatoexistingcustomers,and$10/month
plansto low income families.
CharterFree Internetofferfor2 months:To ease the straininthischallengingtime,beginningMonday,
March 16, Chartercommitsto the followingfor60 days:
Charterwill offerfree SpectrumbroadbandandWi-Fi accessfor60 days to householdswithK-12and/or
college studentswhodonotalreadyhave aSpectrumbroadbandsubscriptionandatany service level
up to 100 Mbps. To enroll call 1-844-488-8395. Installationfeeswill be waivedfornew student
households.
Charterwill partnerwithschool districtstoensure local communitiesare aware of these toolstohelp
studentslearnremotely.CharterwillcontinuetoofferSpectrumInternetAssist,highspeedbroadband
program to eligible low-income householdsdeliveringspeedsof 30Mbps.

54. Charterwill openitsWi-Fi hotspotsacrossourfootprintforpublicuse.
Spectrumdoesnothave data caps or hiddenfees.
VerizonCOVID-19response:Nospecial offersbutfollowingthe FCCagreement.
SprintCOVID-19response:FollowsFCCagreement,providesunlimiteddatatoexistingcustomers,and,
startingTuesday,3/17/2020, will allowall handsetstoenable hot-spotsfor60 daysat no extracharge (I
expectotherswill follow).
T-Mobile COVID-19response:FollowsFCCagreement,plusunlimiteddatatoexistingcustomers,and,
comingsoon,will allowall handsetstoenable hot-spotsfor60 daysat noextracharge (Iexpectothers
will follow).
Faculty& Staff Device Options
Option1 – LoanerLaptop
From ComcastInternetEssentials
Facultyand Staff HCC Dell devicesmustbe orderedthroughthe ITDepartmentviaaServiceNow
request.
Loanerdevice typesare fullybaseduponavailable inventory.
Option2 – Dell Purchase
From Dell
Facultyand Staff HCC Dell devicesmustbe orderedthroughthe ITDepartmentviaaServiceNow
request.
Newdevice ordersmustaccompanyyourdepartment’sbudgetinformationandsupervisor’sapproval to
be usedfor purchase.
Please refertoServiceNowforinformationrelatedtodevice options.
The linkfollows→ https://www.dell.com/hccs
Option3 – Apple Purchase
From Apple

55. Facultyand Staff HCC Apple devicesmustbe orderedthroughthe ITDepartmentviaa ServiceNow
request.
Newdevice ordersmustaccompanyyourdepartment’sbudgetinformationandsupervisor’sapproval to
be usedfor purchase.
Please refertoServiceNowforinformationrelatedtodevice options.
The linkfollows→ https://www.apple.com/us-hed/shop
Additional Resources
FacultyVirtual Lounge
ProfessorRichardGosselinhascreatedavirtual facultylounge inKalturaLive Room. The lounge hosts
Canvaspowerusersand online veterans aswell asnovice users. Everyoneisinvitedtomeetinthe
lounge.The realtime meetingswill occureveryweekdayat 9:00 a.m.and 12:00 p.m.If youare not
alreadypart of the lounge, clickhere tofill outa shortsurvey. Once you complete the survey,you
will be sentaninvitationtojointhe lounge.
Articles
EduGeek Journal:AnEmergencyGuide (of sorts) toGettingThisWeek’sClassOnline inAboutanHour
(or so),March 10, 2020
https://www.edugeekjournal.com/2020/03/10/an-emergency-guide-of-sorts-to-getting-this-weeks-
class-online-in-about-an-hour-or-so/
NPR:'Panic-gogy':TeachingOnline ClassesDuringThe CoronavirusPandemic,March19, 2020
https://www.npr.org/2020/03/19/817885991/panic-gogy-teaching-online-classes-during-the-
coronavirus-pandemic

56. StudentInstructional ResourcesWebpage
We have compiled aseriesof resourcesonourStudentInstructional Resourcespage:
https://www.hccs.edu/resources-for/current-students/communicable-diseases/resources-for-
students/student-instructional-resources/
Thispage providesstudentswithinformationandsupportregarding:Canvas,the HCClibrary,software
resources,andADA accommodationsandsupport. We will continue toevolvethispage,soplease
encourage yourstudentstovisitoften.
APPLYTO HCC VISITUS ACADEMICCALENDARVirtual Assistance
APPLY
VISIT
Events
Assistance
CreatedwithSketch. CreatedwithSketch. CreatedwithSketch. CreatedwithSketch. Createdwith
Sketch.
Help713.718.2000
3100 Main Street,HoustonTX77002
©2020 HoustonCommunityCollege
StrategicPlanning
AboutHCC

57. AcademicDashboard
Governmental &External Affairs
StrategicPlan2019
StrategicPlan - EmbracingHouston'sFuture
Institution
Accreditation
Board of Trustees
Chancellor
House Bill 2504
Policies&Procedures
PrivacyPolicy
Transparency
Truth inTaxation
Online Resume (THECB)
Work withHCC
BondProjects
Careers@ HCC
Copyright
Communications
Equal OpportunityStatement
Procurement
ReportWebsite Issue
Resources
A-ZSite Map

58. Accessibility
CampusCarry
Communicable Disease Information
In Case of Emergency
In Memoriam
File anAnonymousComplaint
ParkingPermitApplication(3200Main)
Police Department
Title IX:Sexual MisconductInformationandReporting
College Links
AcademicCalendar
Catalog
HCC Bookstore
MyEagle
Eagle Online (Canvas)
LearningWeb
Libraries
StudentLife
StudentSign-in
StrategicPlanning
AboutHCC
AcademicDashboard
Governmental &External Affairs
StrategicPlan2019
StrategicPlan - EmbracingHouston'sFuture

59. Institution
Accreditation
Board of Trustees
Chancellor
House Bill 2504
Policies&Procedures
PrivacyPolicy
Transparency
Truth inTaxation
Online Resume (THECB)
Work withHCC
BondProjects
Careers@ HCC
Copyright
Communications
Equal OpportunityStatement
Procurement
ReportWebsite Issue
Resources
A-ZSite Map
Accessibility
CampusCarry
Communicable Disease Information

60. In Case of Emergency
In Memoriam
File anAnonymousComplaint
ParkingPermitApplication(3200Main)
Police Department
Title IX:Sexual MisconductInformationandReporting
College Links
AcademicCalendar
Catalog
HCC Bookstore
MyEagle
Eagle Online (Canvas)
LearningWeb
Libraries
StudentLife
StudentSign-in
HCC is the official educationpartnerof
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