SlideShare a Scribd company logo
Hacking with Google
Analytics
By Boris Gefter
Coltrane
What you can do with GA Coltrane
Example 1: Coffee Shop Coltrane
Ideal Customer Funnel / Journey Coltrane
Customer sees your shop Coltrane
See - https://developers.google.com/analytics/devguides/collection/analyticsjs/enhanced-ecommerce
Test to increase AOV via Coltrane
$10
offer
I want to know things about my Coltrane$10 offer
C = 4m + 3v + 2(i-f) – 2a
C = conversion
M = motivation
V = value prop
I = incentive
F = friction
A = anxiety
$10
I need the following to answer Coltrane
POS
Face
recognition
Purchase data
• Time of day
• Amount
• Payment type
• Items bought
• Quantities
Camera / shop data
• Conversion rate
• New vs repeat customers
• Demographic data
• Time in shop data
• Queue data
+ =
$10 offer
See - http://www.dailymail.co.uk/sciencetech/article-2187801/Were-watching-The-camera-recognise-Facebook-picture-
time-walk-shop.html
Event Set-Up In GA Coltrane
Reports & understanding –
custom reports
Coltrane$10 offer
Reports & understanding –
segments
Coltrane$10 offer
Reports & understanding –
standard reports & segments
Coltrane$10 offer
Reports & understanding –
standard reports & segments
Coltrane$10 offer
Reports & understanding –
API Explorer
Coltrane$10 offer
See - https://ga-dev-tools.appspot.com/query-explorer/
Ongoing queries could consider Coltrane
Google Sheets GA Spreadsheet Adins
Custom views
Is the $10 test even significant? Coltrane
Think about A/B/A testing Coltrane
Use results to test more things Coltrane
C = 4m + 3v + 2(i-f) – 2a
C = conversion
M = motivation
V = value prop
I = incentive
F = friction
A = anxiety
$10
Thanks!
By Boris Gefter
Coltrane

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