The document appears to be notes from various books and articles that Sebastian T Samuel has read. It includes quotes and summaries related to topics like leadership, self-improvement, customer service, and success. Contact information is provided for Sebastian T Samuel.

1. Sebastian T Samuel
Mob: +971-50- 5856340
Email: sajts@gmail.com
Good thoughts and Says
that came across my reading
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2. Sebastian T Samuel
Reading about Sam Pitroda Mob: +971-50- 5856340
Email: sajts@gmail.com
“Don’t be afraid of pressure
Remember that pressure is what turns a lump of
coal into a diamond”
“To handle yourself, use your head
To handle others, use your heart”
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3. Sebastian T Samuel
Reading: The One Minute Manager Mob: +971-50- 5856340
Email: sajts@gmail.com
Kenneth Blanchard & Spencer Johnson
“People Who Feel
Good About Themselves Produce
Good Results”
“Help People Reach Their
Full Potential
Catch them Doing Something Right”
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4. Sebastian T Samuel
Reading: Applied Information Economics Mob: +971-50- 5856340
Email: sajts@gmail.com
Hubbard Decision Research
“Applied Information Economics (AIE) is the practical
application of mathematical models and scientific
measurements to solve problems in information
systems investments”
“Anything can measured in a way which is superior to
not measuring it at all” – Gilb’s Law
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5. Sebastian T Samuel
Reading: How to Measure Anything Mob: +971-50- 5856340
Email: sajts@gmail.com
Duglas V Hubbard
“When you can measure what you are speaking
about, you know something about it; but when
you cannot express it in numbers, your
knowledge is a meager and unsatisfactory
kind; it may be the beginning of knowledge,
but you have scarcely in your thoughts
advanced to the sate of science” - Lord Kelvin
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6. Sebastian T Samuel
Reading: A BSC Article Mob: +971-50- 5856340
Email: sajts@gmail.com
“One of the most dangerous forms of
human error is forgetting what one is
trying to achieve” – Paul Nitze
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7. Sebastian T Samuel
Reading: General Mob: +971-50- 5856340
Email: sajts@gmail.com
“A journey of a thousand miles begins with a
single step.” – Confucious.
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8. Sebastian T Samuel
Reading: General Mob: +971-50- 5856340
Email: sajts@gmail.com
“A customer is the most important visitor on our premises.
He is not dependent on us. We are dependent on him. He is
not an interruption of our work. He is the purpose of it.
He is not an outsider of our business. He is part of it.
We are not doing him a favour by serving him. He is doing
us a favour by giving us the opportunity to do so.”
Mahatma Gandhi who in a speech in South Africa in 1890
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9. Sebastian T Samuel
Robert Kiyosaki Mob: +971-50- 5856340
Email: sajts@gmail.com
The size of your success is measured by
the strength of your desire;
the size of your dream;
and how you handle disappointment along the
way
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10. Sebastian T Samuel
Mob: +971-50- 5856340
Email: sajts@gmail.com
• "Thinking is easy, acting is difficult, and to put
one's thoughts into action is the most difficult
thing in the world."- Johann W.vonGoethe
• "If you hear the voice whiting you say "you can't
paint" by all means paint and the voice will be
silence".- Van Gogh
• Always bear in mind that your own resolution to
succeed is more important than any one thing." -
Abraham Lincoln
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11. Sebastian T Samuel
Mob: +971-50- 5856340
Email: sajts@gmail.com
"It is never too late to be what you might
have been."- George Eliot
"A pessimist sees the difficulty in every
opportunity; an optimist sees the
opportunity in every difficulty“- Winston
Churchill
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