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GIVING A DAMN
IS GOOD FOR
YOU AND YOUR
BUSINESS
Giving a
Damn
The future is bright in Multifamily for
people that give a damn. Good
leadership is about developing
strong relationships, supporting and
developing other leaders.
Giving A Damn
Giving a damn means being passionate
about the people you work with, the
things you work for, and creating a culture
of kindness. That requires recognizing
milestones and being aware of what
people are going through. Something as
simple as a sticky-note showing your
appreciation for someone can make a
huge difference in someone’s day.
Giving A Damn
You often spend more time with your
work family than you do with your own
spouse or children, so you should
celebrate those relationships. Do things to
lift each other’s spirits and support one
another.
It’s a very competitive
market right now, so the
more things you can do to
create a culture of kindness
and a feeling of family will
really resonate in retaining
and attracting talent.
Giving A Damn
Passion is the most important element of
all this. It requires you to go outside the
box, go beyond the norm, and create a
powerful energy that people want to be
around. It needs to start from Day 1, and
you should always be welcoming and
encouraging toward your teammates.
Giving A Damn
Having an attitude like that helps people to be
happier in the office, which makes them more
excited about work and therefore more likely
to stay with the company for a longer period
of time. There are all sorts of ways to do that.
Passco, for instance, has charity drives that
give money to organizations chosen by people
within the company and engages their
employees with charity walks or runs. Things
like that can make people feel bigger than
themselves, as well as making people feel
closer. A plus from that, is that people are
more likely to buy from or contract with
companies that are involved with nonprofits.
It’s just important that you make yourself
stand out. Everybody can be the norm. I
live by a saying: ‘Live beyond your desk.’
You may be given a job – you may be in
accounting, you might be in acquisitions,
but do more than that. Get to know other
departments. Get to know what they do
so you can broaden your horizons and
actually go and do a bunch of different
jobs.
Identifying
Leaders
When I think of a mentor, I think of
somebody that is educating and training
somebody maybe within your specific
field. Whether it’s marketing, acquisitions,
it’s someone you can look up to and
actually feed off of their knowledge. You
maybe have a call with them a week or a
month, maybe go to lunch and do all that
kind of stuff. Mentorship is definitely
needed.
A sponsor, on the other hand, is
somebody that’s out there promoting
you when you’re not around. We’re
here sitting here talking about
people in this industry and they don’t
even know it. There are sponsors that
sponsor the event, but then you’re
sponsoring an individual.
Identifying
Leaders
Being accessible to people in the workplace if
someone needs to talk is important. You
should offer yourself as a resource and
support others.
We suggest you build groups within larger
groups to build your network and knowledge
base. For instance, have a group that gets
together monthly to brainstorm ideas,
consider what conferences or meetings to
attend, and feeds off each other’s energy.
Telling people something isn’t your job is
limiting. By doing other jobs, you can find what
you’re passionate about.
I also wanted to touch on when you can tell –
when you just know that someone in the
organization doesn’t give a damn, and
managing that, whatever it is, either
transition into a different position that maybe
gets them fired up, or transitioning out, a
different career path. How do you guys
manage that type of – at least for me, it’s a
little more difficult. I’m not one to have those
types of conversations. How do you do that
but maintain the relationship?
Identifying
Leaders
Being aware and noticing that person is struggling, and not
being afraid to have a conversation about it is helpful.
Often, people are going through something in their
personal lives that’s distracting them. It’s all about
communication, but the key is to go into the conversation
with the right mindset.
You should also try to meet them on their terms. For
instance, if they’re a quiet person, they might not be
comfortable talking in a large group. So instead, you could
send them a note asking them to catch up, or invite them to
lunch. That doesn’t have to come from a manager; anyone
reaching out and showing they care is a good place to start.
Finding your advocate in the company is big, that
way, you become their confidante and you become
that person who they come to and you can be the
voice. This actually gives you more power, going
and speaking to these executives and really
understanding what the company is going through.
A common problem, is that people feel overworked,
underpaid, or underappreciated. Those feelings can
be exacerbated if certain employees’ bosses treat
them differently than people in other departments
are treated.
If you’re in a company where you don’t believe in
the culture, something has to change. We encourage
you to be that change.
The Power
of Moments
The Power of
Moments
Why do certain experiences have
extraordinary impact?
An example: a Popsicle Hotline at the Magic
Castle Hotel in Los Angeles. You pick up
the phone and someone brings you a
popsicle, delivered on a silver platter.
That’s a perfect example of thinking
outside the box to create something that
will make people happy in an unforgettable
way.
The Power of
Moments
I think everybody should
have a Popsicle Hotline.
Make it something cool
that people will
remember. It’s those
moments that stand out.
Are you
"giving a damn"?
Example 1: E-mail everyone on your team a cute purse, wallet, or
lanyard. Are you into pump-up songs? At the end of the day, rather
than asking what each person did, ask, “How did your day go? Is
there anything you need from me?” That creates a personal
connection and makes sure you aren’t micro-managing but can still
get questions answered about work.
How it is done
Example 2: Any time there’s a death in the family (human or
animal) send a peace lily. This surprises people and creates a
good moment in a hard time.
Example 3: Do weekly maintenance meetings and make sure
the refrigerators are stocked with beverages – small things
that make a big difference.
How it is done
What are the things you do
within your companies, and
departments to
show/demonstrate that you
"give a damn"?
Thank you!
Adriana Montes JD MBA
Broker | Owner
Florida Dreams Realty
adriana@floridadreamsrealty.com
(321) 689-6258
www.floridadreamsrealty.com

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Giving a damn is good for you

  • 1. GIVING A DAMN IS GOOD FOR YOU AND YOUR BUSINESS
  • 2. Giving a Damn The future is bright in Multifamily for people that give a damn. Good leadership is about developing strong relationships, supporting and developing other leaders.
  • 3. Giving A Damn Giving a damn means being passionate about the people you work with, the things you work for, and creating a culture of kindness. That requires recognizing milestones and being aware of what people are going through. Something as simple as a sticky-note showing your appreciation for someone can make a huge difference in someone’s day.
  • 4. Giving A Damn You often spend more time with your work family than you do with your own spouse or children, so you should celebrate those relationships. Do things to lift each other’s spirits and support one another.
  • 5. It’s a very competitive market right now, so the more things you can do to create a culture of kindness and a feeling of family will really resonate in retaining and attracting talent.
  • 6. Giving A Damn Passion is the most important element of all this. It requires you to go outside the box, go beyond the norm, and create a powerful energy that people want to be around. It needs to start from Day 1, and you should always be welcoming and encouraging toward your teammates.
  • 7. Giving A Damn Having an attitude like that helps people to be happier in the office, which makes them more excited about work and therefore more likely to stay with the company for a longer period of time. There are all sorts of ways to do that. Passco, for instance, has charity drives that give money to organizations chosen by people within the company and engages their employees with charity walks or runs. Things like that can make people feel bigger than themselves, as well as making people feel closer. A plus from that, is that people are more likely to buy from or contract with companies that are involved with nonprofits.
  • 8. It’s just important that you make yourself stand out. Everybody can be the norm. I live by a saying: ‘Live beyond your desk.’ You may be given a job – you may be in accounting, you might be in acquisitions, but do more than that. Get to know other departments. Get to know what they do so you can broaden your horizons and actually go and do a bunch of different jobs.
  • 10. When I think of a mentor, I think of somebody that is educating and training somebody maybe within your specific field. Whether it’s marketing, acquisitions, it’s someone you can look up to and actually feed off of their knowledge. You maybe have a call with them a week or a month, maybe go to lunch and do all that kind of stuff. Mentorship is definitely needed.
  • 11. A sponsor, on the other hand, is somebody that’s out there promoting you when you’re not around. We’re here sitting here talking about people in this industry and they don’t even know it. There are sponsors that sponsor the event, but then you’re sponsoring an individual.
  • 12. Identifying Leaders Being accessible to people in the workplace if someone needs to talk is important. You should offer yourself as a resource and support others. We suggest you build groups within larger groups to build your network and knowledge base. For instance, have a group that gets together monthly to brainstorm ideas, consider what conferences or meetings to attend, and feeds off each other’s energy. Telling people something isn’t your job is limiting. By doing other jobs, you can find what you’re passionate about.
  • 13. I also wanted to touch on when you can tell – when you just know that someone in the organization doesn’t give a damn, and managing that, whatever it is, either transition into a different position that maybe gets them fired up, or transitioning out, a different career path. How do you guys manage that type of – at least for me, it’s a little more difficult. I’m not one to have those types of conversations. How do you do that but maintain the relationship?
  • 14. Identifying Leaders Being aware and noticing that person is struggling, and not being afraid to have a conversation about it is helpful. Often, people are going through something in their personal lives that’s distracting them. It’s all about communication, but the key is to go into the conversation with the right mindset. You should also try to meet them on their terms. For instance, if they’re a quiet person, they might not be comfortable talking in a large group. So instead, you could send them a note asking them to catch up, or invite them to lunch. That doesn’t have to come from a manager; anyone reaching out and showing they care is a good place to start.
  • 15. Finding your advocate in the company is big, that way, you become their confidante and you become that person who they come to and you can be the voice. This actually gives you more power, going and speaking to these executives and really understanding what the company is going through. A common problem, is that people feel overworked, underpaid, or underappreciated. Those feelings can be exacerbated if certain employees’ bosses treat them differently than people in other departments are treated. If you’re in a company where you don’t believe in the culture, something has to change. We encourage you to be that change.
  • 17. The Power of Moments Why do certain experiences have extraordinary impact? An example: a Popsicle Hotline at the Magic Castle Hotel in Los Angeles. You pick up the phone and someone brings you a popsicle, delivered on a silver platter. That’s a perfect example of thinking outside the box to create something that will make people happy in an unforgettable way.
  • 18. The Power of Moments I think everybody should have a Popsicle Hotline. Make it something cool that people will remember. It’s those moments that stand out.
  • 20. Example 1: E-mail everyone on your team a cute purse, wallet, or lanyard. Are you into pump-up songs? At the end of the day, rather than asking what each person did, ask, “How did your day go? Is there anything you need from me?” That creates a personal connection and makes sure you aren’t micro-managing but can still get questions answered about work. How it is done
  • 21. Example 2: Any time there’s a death in the family (human or animal) send a peace lily. This surprises people and creates a good moment in a hard time. Example 3: Do weekly maintenance meetings and make sure the refrigerators are stocked with beverages – small things that make a big difference. How it is done
  • 22. What are the things you do within your companies, and departments to show/demonstrate that you "give a damn"?
  • 23. Thank you! Adriana Montes JD MBA Broker | Owner Florida Dreams Realty adriana@floridadreamsrealty.com (321) 689-6258 www.floridadreamsrealty.com