Freeboss seminar eng

Strategic tools
for managers
to free themselves
from daily activities
Drs. Marc J. De Turck
Based on the works of L. Ron Hubbard
© 2007 IDEAS. All Rights Reserved. Grateful acknowledgement is made to L. Ron Hubbard Library for permission to reproduce selections from the
copyrighted works of L. Ron Hubbard. HUBBARD, L. Ron Hubbard, are a trademarks owned by RTC and are used with its permission. I/A 09072601EU

Vital elements of an effective team
 Goals, strategy and policy set in a coordinated way
and understood by everyone.
 People having a responsibility (Hat) and monitored
via valuable final products (results).
 Internal and external communication rules set and
applied.

Where can it go wrong? - solution
Problem
No goal, strategy and policy set or not
communicated.
Solution
Set goal, strategy, policy and communicate it.
Problem
No hats, nor organizing board set or not
communicated.
Solution
Establish organizing board, hat people.

Where can it go wrong? - solution
Problem
No communication rules.
Solution
Set ways and rules to communicate who, what,
how, to whom and when.
Problem
Crisis situations created by people .
Solution
Handle the people creating it.

Administrative Scale
Goals
Purposes
Policy
Plans
Programs
Projects
Orders
Ideal scenes
Statistics
Valuable final products
L. Ron Hubbard, Targets and goals

Goals:
A goal is a known objective towards which actions
are directed with the purpose of achieving that
end.
Purposes:
A purpose is a lesser goal applying to specific
activities or subjects. It often expresses future
intentions.

Policy consists of operational rules or
guides for the organization which are not
subject to change.
A Plan is a short-range broad intention
thought up for the handling of a broad
area to remedy it or expand it, or to
obstruct or impede an opposition to
expansion.

A program is a series of steps in
sequence to carry out a plan.
A project is a sequence of steps written to
carry out one step of a program.
An order is a verbal or written direction to
carry out a program step or apply general
policy.

An ideal scene expresses what a scene or area
ought to be. If one has not envisioned an ideal
scene with which to compare the existing scene,
he will not be able to recognize departures from it.
A statistic is a number or amount compared to an earlier
number or amount of the same thing. Statistics refer to the
quantity of work done or the value of it.

A valuable final product
is a product that can
be exchanged for the
services or goods of the
Society.

Conditions of existence
DO
HAVE
BE

Сonditions of existence
There are three conditions of
existence
These three conditions comprise
life
They are BE, DO and HAVE
L. Ron Hubbrd, Fundaentals of thought

BE
The condition of being is defined as the
assumption (choosing) of a category of identity.
An example of beingness could be one's own
name.
Another example would be one's profession.

DO
The second condition of existence is doing.
By doing, we mean action, function,
accomplishment, the attainment of goals,
the fulfilling of purpose, or any change of
position in space.

Сonditions of excistence
HAVE
The third condition of existence is havingness.
By havingness we mean owning, possessing,
being capable of commanding, positioning,
taking charge of objects, energies or spaces.

Organizing Board – Coordinated Hats
When coordinating hats you use an organizing
board.
An organizing board is made up of hats.
In an organization there is a flow along these
hats.
The result of the whole board is a product.
The product of each hat on the board adds up to the
total product.

7 main hats, called divisions.
Each division with 3 sub-hats,
called departments.
Each department with different detailed hats.
Each detailed hat, department, division with a
valuable final product.

Office of the Founder
Office of Special Affairs
Office of Operational Directors
Recrutiment and Hatting
Communications
Inspection and Reports
Marketing Research - Planning
Publications
Account Management - Support
Accounts Receivables
Disbursements
Accounting - Assets
Delivery Planning
Logistics
Production - Delivery
Quality Check
Corrections - Training
Certifications
New Contacts
Introductory Services
Succes – Active Clients
Direction
DIV 7
Expansion
& PR
DIV 6
Quality
Mngmt.
DIV 5
Product &
Delivery
DIV 4
Finance
DIV 3
Marketing
& Sales
DIV 2
Personel
& Comm.
DIV 1
CEO
Administration and
Communications Director Operations Director
A stable,
expanding
organization
getting its
products
The correct
people hatted
and knowing
their hat
Income bigger
than costs
plus reserves
Reserves
Well kept assets
Products well
delivered
in time and
budget
New active
clients
Positive image
High quality
products, staff
and company
Organizing Board
PR Director
Owners
L. Ron Hubbard, Organization

Organizing Information Center(O.I.C)
Direction PR
Expansion
Quality
Mngment
Production
Delivery
Marketing Finance
and Sales
Personnel
& Comm

Conditions and formulas
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W1 W2 W3 W4 W5 W6 W7 W8
Non-existence
1. Find a communication line.
2. Make yourself known.
3. Discover what is needed or wanted.
4. Do, produce and/or present it.
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L. Ron Hubbard, Ethis, the Condtions formulas

Danger
1. Bypass habits or normal routines.
2. Handle the situation and any danger in it.
3. Assign self a Danger condition.
4. Get in your own personal ethics by
finding what you are doing that is out-ethics
and use self-discipline to correct
it and get honest and straight.
5. Reorganize your life so that the
dangerous situation is not continually
happening to you.
6. Formulate and adopt firm policy that will
hereafter detect and prevent the same
situation from continuing to occur.
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Emergency
1. Promote. That applies to an organization.
To an individual you had better say
produce.
2. Change your operating basis.
3. Economize.
4. Then prepare to deliver.
5. Part of the condition of Emergency
contains this little line—you have got to
stiffen discipline or you have got to
stiffen ethics.
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Normal
1. The way you maintain an increase is
when you are in a state of Normal
Operation you don’t change
anything.
2. Ethics are very mild, the justice
factor is quite mild, there are no
savage actions taken particularly.
3. When a statistic betters then look it
over carefully and find out what
bettered it, and then do that without
abandoning what you were doing
before.
4. Every time a statistic worsens slightly,
quickly find out why and remedy it.
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Affluence
1. Economize. Now the first thing you must
do in Affluence is economize and then
make very, very sure that you don’t buy
anything that has any future
commitment to it
2. Pay every bill.
3. Invest the remainder in service facilities;
make it more possible to deliver.
4. Discover what caused the condition of
Affluence and strengthen it.
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Power
The first law of a condition of Power is don’t
disconnect. You can’t just deny your
connections; what you have got to do is
take ownership and responsibility for your
connections.
2. The first thing you have got to do is make a
record of all of its lines. And that is the only
way you will ever be able to disconnect. So
on a condition of Power the first thing you
have to do is write up your wholepost. You
have made it possible for the next fellow in
to assume the state of Power Change. If
you don’t write up your whole post, you are
going to be stuck with a piece of that post
since time immemorial, and a year or so
later somebody will still be coming to you
asking you about that post which you
occupied.
3. The responsibility is write the thing up and
get it into the hands of the guy who is going
to take care of it.
4. Do all you can to make the post occupiable.
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How to free 80% of the manager’s time
CSW - (short for “completed staff work”, a collection of
information relating to any situation, plan, or
emergency, sufficiently complete to required only from the
senior a note: "approved" or "not approved".
This is a compilation of information which: 1) describes the
situation, 2) provides all the data necessary for its solution, 3)
the proposed solution, and 4) there is a line where the manager
is able to sign to approve or disapprove this decision.
Л. Рон Хаббард. «Введение в саентологическую этику»

Example of CSW
To: (hat name) Date:
_____________
From: (hat name)
CSW
Situation:
Information/data:
Solution:
The hat who wirtes it
Approved ______________ not Approved _____________

Two types of people
Antisocial people
Social people

Two types of people
Antisocial people
 There are certain characteristics and mental attitudes
which cause about 20 percent of a race to oppose
violently any betterment activity or group.
 Such people are known to have anti-social tendencies.
 As they only comprise 20 percent of the population and
as only 2 ½ percent are truly dangerous, we see that
with a very small amount of effort we could considerably
better the state of society.
L. Ron Hubbard, The cause of suppression

Two types of people
Antisocial people
As there are 80 percent of us trying to
get along and only 20 percent trying to
prevent us, our lives would be much
easier to live were we well informed as to
the exact manifestations of such a
personality.
L. Ron Hubbrd, The cause of suppression

Two types of people
12 Characteristics of the antisocial
personality
1. He or she speaks only in very broad generalities.
2. Such a person deals mainly in bad news, critical or hostile
remarks, invalidation and general suppression.
3. The antisocial personality alters, to worsen, communication
when he or she relays a message or news. Good news is
stopped and only bad news, often embellished, is passed
along.
Л.Рон Хаббард Причина подавления

Two types of people
personality
4. A characteristic, and one of the sad things about an antisocial
personality, is that it does not respond to treatment or reform.
5. Surrounding such a personality we find cowed or ill associates
or friends who, when not driven actually insane, are yet
behaving in a crippled manner in life, failing, not succeeding.
6. The antisocial personality habitually selects the wrong target.
L. Ron Hubbard, The cause of suppresion

Two types of people
personality
7. The antisocial cannot finish a cycle of action.
8. Many antisocial persons will freely confess to the most
alarming crimes when forced to do so, but will have no faintest
sense of responsibility for them.
9. The antisocial personality supports only destructive groups
and rages against and attacks any constructive or betterment
group.

Two types of people
personality
10. Destructive actions are protested by the social personality. He
assists constructive or helpful actions.
11. The social personality helps others and actively resists acts
which harm others.
12. Property is property of someone to the social personality
and its theft or misuse is prevented or frowned upon.

Two types of people
The list given above consists of things which such a
personality cannot detect in himself or herself. This is so
true that if you thought you found yourself in one of the
above, you most certainly are not antisocial. Self-criticism
is a luxury the antisocial cannot afford. They
must be right because they are in continual danger in
their own estimation. If you proved one wrong, you might
even send him or her into a severe illness. Only the
sane, well-balanced person tries to correct his conduct.

Два типа Людей
Social Personality
Man in his anxieties is prone to witch hunts. All one has
to do is designate “people wearing black caps” as the
villains and one can start a slaughter of people in black
caps.
It is therefore even more important to identify the
social personality than the antisocial personality. One
then avoids shooting the innocent out of mere prejudice
or dislike or because of some momentary misconduct.
L. Ron Hubbard, The cause of suppression

Two types of people
12 Characteristics of the social
personality
1. The Social Personality is specific in relating circumstances.
2. The Social Personality is eager to relay good news and
reluctant to relay bad.
3. A Social Personality passes communication without much
alteration and if deleting anything tends to delete injurious
matters.
Л.Рон Хаббард Причина подавления

Two types of people
personality
4. Treatment and reform work very well on the social personality.
5. The friends and associates of a social personality tend to be
well, happy and of good morale.
6. The social personality tends to select correct targets for
correction.

Two types of people
personality
7. Cycles of action begun are ordinarily completed by the
social personality, if possible.
8. The social personality is ashamed of his misdeeds and
reluctant to confess them. He takes responsibility for his
errors.
9. The social personality supports constructive groups and
tends to protest or resist destructive groups.

Two types of people
personality
10. This type of personality approves only of destructive actions
and fights against constructive or helpful actions or activities.
11. Helping others is an activity which drives the antisocial
personality nearly berserk. Activities, however, which destroy
in the name of help are closely supported.
12. The antisocial personality has a bad sense of property and
conceives that the idea that anyone owns anything is a
pretense, made up to fool people. Nothing is ever really
owned.

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