Forming Hospital Tutor/Mentor Connection - vision

Tutor/Mentor Hospital Connection
(T/MHC)
A Vision Of What’s Possible
Tutor/Mentor Connection.(1993-present); Tutor/Mentor Institute, LLC (2011-present) www.tutormentorexchange.net

We do not know if such an initiative exists
anywhere in Chicago or the country.
This is a Vision of the
Tutor/Mentor Institute, LLC
This is one of hundreds of essays and articles created since 1993 by Daniel F. Bassill, D.H.L.,
when the Tutor/Mentor Connection was launched in Chicago. These articles seek to inspire others
to provide leadership that supports the growth and constant improvement of youth serving
organizations reaching youth in high poverty areas of Chicago and other cities.
Since 2011 the Chicago Tutor/Mentor Connection has been part of Tutor/Mentor Institute, LLC. In
the rest of this presentation when we use the Tutor/Mentor Connection name we're describing a
strategy we piloted in Chicago that we want others to duplicate in other places (even Chicago).
Tutor/Mentor Connection.(1993-present); Tutor/Mentor Institute, LLC (2011-present) www.tutormentorexchange.net Pg
This presentation is intended to be used as a “starting point”
for any hospital, or group within a teaching university, who
wants to adopt the Tutor/Mentor Connection strategy which
was piloted in Chicago starting in 1993.

Tutor/Mentor Hospital Connection (T/MHC)
Hospitals are anchor institutions in
many high poverty neighborhoods.
They often are the largest employer.
They are affected by the high costs of
poverty and high cost of workers.
This document is intended to support
strategic planning at hospitals in
Chicago and around the country.
Instead of starting from scratch, your
planning can use this as a starting
point in building a comprehensive,
long-term strategy.
You can add and delete from this in
creating a plan that you OWN in your
own hospital.
Pg 3

• “If this (initiative) is accepted and acted
upon, it can change the way
philanthropy and charities work together
in America and throughout the world. It
can change the future for millions of
kids born into poverty each year.”
--Daniel F. Bassill, Founder, President of
Tutor/Mentor Institute, LLC and the
Tutor/Mentor Connection
Pg 4

Building a Larger Health
Workforce Supply
“No matter how challenging the issues of
inadequate health workforce supply may be in
2003, we are assured of one thing: the situation
will get worse. Aging baby boomers will stoke
demand for healthcare services. Other
industries facing similar workforce shortages
will compete against health care for the best
and brightest students. Huge numbers of active
healthcare professionals — also members of
that baby boomers group — will retire. “
https://web.archive.org/web/20040315170842/http://www.healthworkforce.org/guide/
pipeline_sec1_1.htm
Pg 5

Adult tutors & mentors can make a life-enriching
difference in the lives of inner-city children and
youth. K-12 Mentor programs are needed in every
high poverty neighborhood.
Pg 6
Dan Bassill formed the Tutor/Mentor Connection in 1993 after
leading a volunteer-based tutor/mentor program for the
previous 18 years. While growing the T/ MC from 1993 to
2011, he continued to lead a single tutor/mentor program in
Chicago.

Tutor/Mentor Connection.(1993-present); Tutor/Mentor Institute, LLC (2011-present) www.tutormentorexchange.net Pg. 7
How many ways
can we visualize
mentoring as a
strategy for helping
youth move
through school and
into careers?

This concept map is another way to visualize what's
needed to help kids through school into adult lives.
View at http://tinyurl.com/TMI-K-CareerMentoring
Note role
of volunteers

T/MHC Core Values
 We believe in the inherent worth of all children.
Children are literally our future, but economically
disadvantaged children, with limited connections to
the many jobs and careers available beyond poverty
areas, cannot hope to flourish personally or
professionally in the future without direct personal
investment from caring adults.
Pg 9
 We believe in the importance of strong supportive
families and communities and understand the role of
community wealth building strategies that help
strengthen families and communities.

T/MHC Core Values
 We value providing ideas, programs and people
resources for disadvantaged children to enable them
to reach their full professional potential.
Pg 10
 We value providing ideas, programs and people
resources for activities that generate community
wealth and healthy lifestyles.
 We value building relationships and partnerships
within the hospital community that will support the
network for providing children with tutoring, mentoring
and learning resources.

T/MHC Core Values
 We value volunteerism, the efforts of our volunteer
tutors and mentors and service provider partners.
Pg 11
 We understand that employee volunteer involvement
increases workforce productivity and is a benefit to
the hospital in recruiting and retaining high quality
employees.
 We value learning in all forms, by all members of our
ecosystem, within the hospital and the community

T/MHC Vision
The Tutor/Mentor Hospital Connection will be the most
valuable resource hospitals and teaching universities
use to enable creation and facilitation of
comprehensive, on-going, tutor/mentoring programs in
their communities.
Pg 12
The Tutor/Mentor Hospital Connection will be a partner
strategy to hospital initiatives that aim to support the
growth of community wealth in neighborhoods
surrounding the hospital.

T/MHC Mission
•
• To encourage hospital staff to embrace and evangelize the
tenets of T/MHC, including mentoring-to-health care career
support for economically disadvantaged children.
Pg 13
To build awareness of T/MHC among hospitals and teaching
universities in Chicago, and other cities
• Lessening emergency room care for children, adolescents
and young adults by providing preventive health messages
• Building goodwill and positive public relations by making a
needed investment in the local community

T/MHC Mission
• Nurturing a future workforce to fill the many diverse and
critical staff positions within the hospital
• Leading collaborative, innovative efforts to reduce violence by
creating opportunities, through the initiatives of T/MHC
• To this purpose, the Tutor/Mentor Hospital Connection, the
best healthcare resource for expertise regarding volunteer-
based tutor/mentor programs, pipeline strategies, etc.,
dedicates its efforts and resources.
Pg 14

Building Better Understanding of
Needs, Opportunities
Actions that increase the flow of
resources to each program
Better support for youth and schools in
more neighborhoods.
Community Wealth grows in all high
poverty neighborhoods.
THE RESULT
Advertising, Invitation
Bringing people together
Building a network of
community-wealth innovators
& Supporters
Knowledge Base
Database of
Stakeholders
Chicago
Building Better Understanding of
Needs, Opportunities
Actions that increase the flow of
resources to each neighborhood
Better Programs in more Places for
more age groups
More youth stay in school, are safe in non-
school hours, graduate, and move to careers
THE RESULT
Advertising, Invitation
Bringing People Together
Building a network of
tutor/mentor leaders &
Supporters
Knowledge Base
Database of
Stakeholders
Community Wealth
Growth
YOUTH Mentoring, Safety
& Workforce Readiness
Anchor
institutions can
support this
process in every
high poverty
neighborhood,
Knowledge Base Entry – http://www.tutormentorexchange.net tutormentor2@earthlink.net
The T/MHC supports two parallel strategies:
Pg 18
WHO Hosts &
leads this
process?

The remainder of this strategic plan focuses
on the steps needed to build a Tutor/Mentor
Hospital Connection (T/MHC).
These steps can be duplicated in building
community wealth building networks in the
hospital community.
Many of these steps also apply to building a
similar strategy in local universities.
Pg 16

T/MHC Strategic Goals
1. Build a learning organization. Understand the opportunity for
hospitals in Chicago and other cities to benefit from
neighborhood volunteer-based tutoring and mentoring-to-
career programs and to contribute to the growth and
success of these programs
Pg 17
2. Ensure that a Tutor/Mentor Hospital Connection
(T/MHC) has adequate resources to support its
strategic goals.
3. Create Public Awareness Campaign that builds T/MHC
involvement of members of the Healthcare/Hospital
Community.

T/MHC Strategic Goals
4. Create a T/MHC Web site and social media strategy to
support public awareness efforts, provide content and
serve as a connecting point for the Hospital Community
Pg 18
5. Build productive alliances with key partners such as
universities, area Health Education centers, other
hospitals and community resources, local businesses
and intermediaries, such as Tutor/Mentor Institute, LLC
Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303 Chicago, Il. 606542 http://www.tutormentorexchange.net tutormentor2@earthlink.net

T/MHC Strategic Goal #1
Build a learning organization.
Understand the opportunity for hospitals
and universities in Chicago and other
cities to benefit from neighborhood
mentoring-to-career programs and to
contribute to the growth and success of
these programs.
Pg 19

Strategic Goal #1: Opportunities
Volunteers,
Students and
faculty teams will
build a
knowledge base
that supports on-
going learning
and growing
engagement of
hospital assets.
See this graphic in blog at http://tutormentor.blogspot.com/2013/09/a-collaboration-of-willing-leading-from.html

Volunteers & T/MHC staff will draw from existing knowledge libraries, while
adding new ideas to a T/MHC library, based on their own experiences. This
map shows research Links in the Tutor/Mentor Library.
Click on these nodes to see
collections of information
related to each topic.
This is one of four parts of the library visualized at http://tinyurl.com/TMC-library-CMap

Strategic Goal #1
Research projects of students
and faculty will contribute to a
body of knowledge that supports
the involvement of others from
the hospital and university
community.
Research will include knowledge
of ideas shared in Tutor/Mentor
Library at
https://tutormentorexchange.net/resource-
links

Do research. Share results.
This concept map
shows intern
learning between
2006 and 2015 at
Tutor/Mentor
Institute, LLC.
This is shared on
our blogs and
websites.
T/MHC will build
a similar library.
View this at - https://tinyurl.com/TMC-interns

Building Learning Communities
Students, alumni and/or faculty will
organize and facilitate on-going
learning groups, reading circles,
discussion groups, etc. which engage
hospital and community stakeholders
in on-going learning and action
research.
If one person invites others to view this
information the same way people come
together on a regular basis to read and
understand scripture, or political ideas,
then the information hosted by the
hospital and the Tutor/Mentor Institute,
LLC can be ideas millions of people
grow to understand and apply.
Tutor/Mentor Connection.(1993-present); Tutor/Mentor Institute, LLC (2011-present) www.tutormentorexchange.net Pg 24
See this graphic in blog article at
http://tutormentor.blogspot.com/2012/02/g-8-nato-events-in-chicago-how-to.html

Benefit to Hospitals
“It is clear that sponsoring youth mentoring is beneficial
to hospitals”
From The Impacts on Hospitals of Youth Mentoring Projects: An overview
for Decision Makers. Prepared for The Commonwealth Fund by The
Lewin Group, Inc.,
Pg 25
“The most tangible benefit may be the creation of a
pool of potential employees.”
Other benefits were “enhanced external publicity and
community recognition”.
From The Impacts on Hospitals of Youth Mentoring Projects: An overview for Decision
Makers. Prepared for The Commonwealth Fund by The Lewin Group, Inc.,

Benefit to Hospitals
“Reduction of the costs of poverty at the emergency
room may be the greatest benefit to inner-city hospitals
with thin profit margins.
"Good education predicts good health, and disparities in health and in educational
achievement are closely linked," writes Nicholas Freudenberg and Jessica Ruglis,
in an article posted at http://www.cdc.gov/pcd/issues/2007/oct/07_0063.htm
The authors write "If medical researchers were to discover an elixir that could
increase life expectancy, reduce the burden of illness, delay the consequences of
aging, decrease risky health behavior, and shrink disparities in health, we would
celebrate such a remarkable discovery. Robust epidemiological evidence suggests
that education is such an elixir. Yet, health professionals rarely identified improving
school graduation rates as a major public health objective, nor have they
systematically examined their role in achieving this objective."
Pg 26

Benefit to hospital
• By mobilizing volunteers from area businesses to
support neighborhood mentoring-to-career programs,
a hospital enlists resources from other neighborhood
assets to help lower its emergency room costs
associated with poverty.
• This means OTHERS share the costs of work
that benefits the hospital AND the community.
Pg 27

What Hospitals Can Offer
• While hospitals can operate mentoring-to-career
programs that serve a small population of youth...
• hospitals can lead mobilizations that recruit
workplace volunteers, provide healthcare support,
and raise operating dollars for dozens of tutor/mentor
programs near the hospital
Pg 28

• Teaching universities can engage students and
alumni as volunteers, or researchers to create new
understanding of what works...
• Teaching universities can create graduate level
programs aimed at creating more effective leaders for
tutor/mentor programs, or for leaders in hospitals
and/or business who need to support these programs
strategically.
• Student and faculty researchers can create new tools
for information sharing and collaboration.
Pg 29

The T/MHC uses
maps to show
where there is
need, and where
there is
opportunity
Mt.. Sinai
University of
Chicago
Pg 30
Hospitals and universities can focus efforts on areas
surrounding their campus, adopting different parts of a city.

T/MHC Will use maps in planning
and communications
• Maps show location of different
hospitals in Chicago region
• Overlays show where tutor/mentor
programs are most needed.
• And where assets are located who
could help programs
• Student journalism can draw
attention to these needs.
• Student researchers could create
and maintain these maps!

What T/MHC Can Offer to Community
Student T/MC teams will
collect and share
information about
tutor/mentor programs in
the area around a hospital.
Student communicators
will tell stories of these
programs and help draw
needed operating
resources to each of them.
This map shows the Woodlawn area near
University of Chicago Hospital. Created using
Tutor/Mentor Program Locator (while only
viewable as an archive it is a template for
creating new map-based directories).

• The long-term goal is that
volunteer-based
tutor/mentor and learning
programs* will reach K-12
youth in every poverty area
of Chicago and other places,
thanks to leadership of
T/MHC healthcare partners.
• *tutor/mentor program locations are
shown on this map. While this is a map
of Chicago, it could be a map of any
region of the country.
Pg 33

• Ensure that Tutor/Mentor Hospital Connection
(T/MHC) has adequate resources to support its
strategic goals.
Pg 34
• Secure 3-5 volunteers from the hospital community
as key leaders in developing and evangelizing
tutor/mentor connections programs for hospitals in
Chicagoland.
• Review Role of Leaders at http://tinyurl.com/TMI-RoleOfLeaders

Ensure Adequate Resources
• Create an organizational structure that enables
volunteers to support the overall goals of the T/MHC.
Create a volunteer retention program whereby once
identified, volunteers continue to find their experience
rewarding and will grow their involvement over many
years. Such volunteers become leaders who
evangelize volunteering to their peers.
Pg 35
• Create a networking structure that connects different
health care providers, area universities, businesses,
local nonprofit groups, etc. with each other

• Create a sales plan to solicit third party providers in
Chicago and other cities who can be used as
partners/ underwriters for achieving T/MHC goals and
objectives; create a sponsorship program for
providers who support the organization with soft
dollars versus cash donations.
Pg 36
• Seek partnership, and funding, from national
foundations such as Robert Wood Johnson, and from
government agencies such as the Department of
Public Health. A T/MHC might attract attention of
donors like McKenzie Scott (https://yieldgiving.com/)

• Create annual events that recruit volunteers and raise
dollars for one-on-one tutor/mentor programs in
Chicago and other cities (that have TMHC volunteer
involvement).
Pg 37
• Create a Leadership Giving Circle, where leaders in
industry and healthcare become $10,000 supporters
• Encourage employees to support neighborhood
tutor/mentor programs via workplace payroll
deduction programs.

Create Public Awareness Campaign that builds T/MHC
involvement of members of the Healthcare/Hospital and
Teaching University Community.
Use on-going events to draw together local youth
organizations, schools, businesses, faith groups and
members of the Hospital and University community.
Connect health insurance companies to the network.
Pg 38

What Makes This Different….A Commitment
to Influence Flow of Operating Resources
While many intermediary groups
exists and invite people to gather and
share ideas, a commitment to mobilize
resources and create public
awareness that supports the different
youth organizations around the
university is what makes the T/MHC
initiative unique.
Student teams, including alumni, can
create events that draw needed
operating resources, talent and ideas
to all of the youth serving
organizations in the neighborhood
around the university, based on the
information other student teams
collect and share.

College of
Liberal Arts
Health Care
Sciences
Engineering
Education
Journalism
Fine Arts
Non profit studies
Public Policy
Law,
International
Studies
Business
The TMHC-link will
connect various
initiatives that already
exist at a hospital, and
at local universities, in a
shared information &
action network.
The Tutor/Mentor Hospital Connection will unite all
stakeholders around actions that help youth move to careers.

Build Public Awareness
• Launch two (2) annual seminars for hospital
administration staff
– Propose 1/2 day seminars on public health issues
(these could be web based)
– Work with hospital staff to facilitate
– Suggest workforce issue be included
– Provide panelist to discuss solution = T/MHC
Pg 41
Tutor/Mentor Connection/Institute hosted
Leadership & Networking Conferences in
Chicago every six months from May 1994
to May 2015. Read about these at
https://tutormentorexchange.net/conferences-and-online-
forums

• As your volunteers and student researchers learn
about high quality tutor/mentor programs,create
templates that make it easier for new programs to
start where more are needed.
• As your T/MHC grows, create templates so it can be
duplicated in other cities.
• Use “Steps to Start” a program ideas at
https://tutormentorexchange.net/how-to-start-a-
program
Pg 42

• Create Awards and Awareness program to recognize
outstanding involvement of hospital and health care
leaders (e.g. Chicago Healthcare Advocates for
Mentoring Program (CHAMP). )
• Recognize hospital and healthcare members who are
leaders or volunteers in T/MHC tutoring,mentoring
efforts.
Pg 43
Future President Barack Obama presented
outstanding program awards at a 1999
Tutor/Mentor Conference in Chicago.

Create Events that Build
Public Awareness
View media generated by Tutor/Mentor Connection
strategy. https://tutormentorexchange.net/news-pr
• Newsletter, Public Media, ZOOM events
• Web sites, Social Media
• E-mail Marketing
Pg 44
Promote your events and T/MHC work with:
Your T/MHC
can generate
similar stories.

• Establish network of hospital public relations
contacts, within cities like Chicago, and across cities
and states
– Higher-quality workforce
– Cost saving through preventive health messages
– Positive public relations - commitment to
community
– Illinois Society for Healthcare Marketing & Public
Relations
Pg 45

• Create a T/MHC Website to provide content relating to
the Hospital Community (portal).
• Create a Distance Learning Strategy using MOOCs
(Massive Open Online Courses), Social Media, and
emerging learning systems, that supports innovation,
shares effective practices in more places, and increases
resources for all tutor/mentor activities throughout the
nation.
• Use your Internet strategy for learning, information
sharing, network building and public awareness
Pg 46

• Build web based network space to connect
members of the network with each other, with
information, and in collaborative actions.
– Press Room link
– Profiles of participants - contact information for
individual Tutor/Mentor program locations
– Fast facts
– Research/Case Studies
– Links to national stories/studies
Pg 47

T/MHC Web site
• Link to hospital initiatives around the
country
– Link to Chicagoland hospitals in T/MHN
– Link to the Tutor/Mentor Chicago Program Links and
Resource Library at http://www.tutormentorexchange.net
– Create the ability for members of the healthcare
community to contribute as volunteers or donors to
T/MHC, any tutor/mentor program.
– Support on-going learning, cMOOCs, etc.
See https://tutormentorexchange.net/resource-links/blog-library/education-learning-blogs
Pg 48

Make T/MHC website a destination
• Include Articles on healthcare issues for children in
poverty areas.
• Case studies regarding students who have been
mentored through the T/HMC.
• Resource links for how to start a T/HMC with list of
references.
• Add health career and mentoring links at
https://tutormentorexchange.net/resource-links/arts-climate-health-stem/public-health-links
Pg 49

T/MHC website goals
• “One stop shopping” for hospitals interested in
pursuing a T/MHC program.
• Visibly reinforce the need for involvement from the
hospital community.
• Creating a mechanism that will evangelize T/MHC’s
vision for the Chicagoland Hospital community.
• Provide forum for sponsors and partners to achieve
recognition for contributions to T/HMC; sales tool for
increasing provider network.
Pg 50

What T/MHC Web Site Can Offer
Student
Tutor/Mentor
Connection teams
learn to share
neighborhood
information on
web portals that
make this
information
available to others
throughout the
city, state and
county.
This is
www.tutormentorexchange.net

Hospital
Professionals
-Volunteers
Tutor/Mentor
Programs
Advertising,
PR,
Fundraising
Tutor/ Mentor
Institute, LLC
T/MHC
Success = All Pieces Fitting Together
Pg 52
Hospital T/MC
Programs
Community
wealth
building
Economic
Development
partners
Community
Wealth

Build Productive Alliances
Build productive alliances with key partners such as
universities, area Health Education centers, other
hospitals and community resources, local businesses
and intermediaries, such as Tutor/Mentor Institute, LLC
Engage the Tutor/Mentor Institute, LLC as your
consultant. Do not reinvent what is already in place.
Use the www.tutormentorexchange.net site as a
resource for ongoing development of your T/MLN
Pg 53

• Create and maintain an alliance with the American
Hospital Association (AHA) and similar health care
networks throughout the country
– Evangelize the T/MHC program to AHA members.
– Leverage AHA publications
– Target for volunteer recruitment efforts
– Use AHA in-house marketing and communications, website
development and support for T/MHC seminar series
Pg 54

Build a network and map its growth.
Students and
volunteers involved
in T/MHC will learn
new skills, such as
network analysis,
by mapping growth
of network involved
with the T/MHC.
See this graphic at http://tinyurl.com/TMI-TalentNeeded
View the Network needed map at http://tinyurl.com/TMI-NetworkMap
Know the network -
https://tutormentor.blogspot.com/2009/10/nudge-net-how-do-we-mobilize-personal.html

• Create and maintain an alliances with the Hospital
Youth Mentoring Partnerships and similar career
focused mentoring networks in other cities
• Connect with similar initiatives in other industries
Pg 56
• Build alliances with the Institute for Diversity Health
Management
– Solicit mentors for summer enrichment programs
– Build ongoing professional development and training to the
T/MHC graduates
– Increase number of T/MHC mentors in health service
administration.

• Build an alliance with national and local volunteer,
business and philanthropy networks
– Participate in events that grow visibility and access to
potential sponsors and hospital professionals
– Leverage the knowledge on best practices for grant and
sponsorship development
– Teach leaders of many networks to share leadership role,
using concepts of decentralized organizations such as
outlined in books like “The Starfish and the Spider”.
Pg 57

Fill the blue box with your T/MHC Logo
Make this your commitment. http://tinyurl.com/tmc-strategy-map

The Tutor/Mentor Hospital Connection
does not yet exist.
It is a vision of Daniel F. Bassill, who created
Tutor/Mentor Connection in 1993 and the
Tutor/Mentor Institute, LLC in 2011.
The Tutor/Mentor Hospital Connection (T/MHC) can
start as a student project, a research project, a
departmental project, or as an alumni initiative.
Where ever it starts, the Tutor/Mentor Institute,
LLC seeks to help it grow to its maximum potential.

Tutor/Mentor Hospital
Connection
• “If this (initiative) is accepted and acted upon, it can
change the way philanthropy and charities work
together in America and throughout the world. It can
change the future for millions of kids born into poverty
each year.”
» --Daniel F. Bassill, President of
» the Tutor/Mentor Connection
and Tutor/Mentor Institute, LLC
Pg. 60
Aren't you tired of people saying “Enough is Enough”?

Help build This Capacity
If you would like to be one of the 3 to 5 volunteers
who makes this idea a reality, start your journey on
these websites.
http://www.tutormentorexchange.net
http://tutormentor.blogspot.com http://mappingforjustice.blogspot.com
http://debategraph.org/mentoring_kids_to_careers
http://michaelcnt.blogspot.com/
Email tutormentor2@earthlink.net to discuss ideas for collaboration and capacity building
among programs, or between cities. Connect on Twitter @tutormentorteam
Connect on Facebook at https://www.facebook.com/TutorMentorInstitute
See social media links at https://tutormentorexchange.net/social-media

Forming Hospital Tutor/Mentor Connection - vision

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