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THE WEB DESIGN PROCESS
A STRATEGY FOR SUCCESS
Shay Howe
TechWeek, July 2011
www.shayhowe.com – @letscounthedays
The Web Design Process: A Strategy for Success
SHAY HOWE
www.shayhowe.com – @letscounthedays
@letscounthedays
The Web Design Process: A Strategy for Success
THE FIVE PHASE APPROACH
1. Discovery
Project Definition & Brief
2. Plan
Information Architecture & Strategy
3. Design
Web & User Interface Design
4. Develop
Coding & Development
5. Launch
Deploy & Grow
@letscounthedays
The Web Design Process: A Strategy for Success @letscounthedays
The Web Design Process: A Strategy for Success
DISCOVERY
Project Definition & Brief
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 1: Discovery
HAVE A PURPOSE
• Cover the five W’s and one H
• Define the primary message
• Outline any objectives
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 1: Discovery
SET GOALS
• Set short and long term goals
• Set on site and off site goals
• Increase motivation
• Provide a metric for success
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 1: Discovery
EVALUATE EXISTING WEBSITE
• Most and least effective aspects
• Learn from your mistakes
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 1: Discovery
FIND WHAT USERS WANT
• Research your users
• Observe analytics
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 1: Discovery
RESEARCH THE COMPETITION
• What are competitors doing well
• What are competitors doing poorly
• Learn from their mistakes
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 1: Discovery
INTERVIEW STAKEHOLDER
• Understand real needs and objectives
• Make others feel involved and motivated
• Avoid design by committee
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 1: Discovery
OUTLINE INITIAL TECH SPECS
• Gather all requirement
• Avoid any surprises
• Know any limitations
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 1: Discovery
COLLABORATE AND LISTEN
• Listen, listen, listen
• Value other’s opinions
• Work as a team
@letscounthedays
The Web Design Process: A Strategy for Success
PLAN
Information Architecture & Strategy
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 2: Plan
DEFINE A TIMELINE
• Put the project into realization
• Set expectations
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 2: Plan
OUTLINE RESPONSIBILITIES
• Outline the project work flow
• Who is responsible for what
• What approvals are needed
• How will deliverables be handled
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 2: Plan
DETERMINE THE STRUCTURE
• Outline all pages
• Diagram the page hierarchy
• Build a visual representation
@letscounthedays
The Web Design Process: A Strategy for Success @letscounthedays
The Web Design Process: A Strategy for Success
Phase 2: Plan
DIAGRAM PAGE FLOWS
• Determine content needs and priority
• Diagram how content should correlate
• Create an intuitive flow
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 2: Plan
MAKE CONTENT RELATIONSHIPS
• Outline overall messaging
• Illustrate page connections
• Start writing
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 2: Plan
PROTOTYPE WIREFRAMES
• Organize your layout
• Make intuitive decisions
• Tie in information architecture
@letscounthedays
The Web Design Process: A Strategy for Success @letscounthedays
The Web Design Process: A Strategy for Success
Phase 2: Plan
PERFORM USABILITY TEST
• Gather meaningful feedback
• Help eliminate potential flaws
• Study similar case
• Make continued refinements
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 2: Plan
SET A MAINTENANCE PLAN
• Who takes the reigns once live
• Make a content creation schedule
• Schedule monthly reviews
@letscounthedays
The Web Design Process: A Strategy for Success
DESIGN
Web & User Interface Design
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 3: Design
BRAINSTORM CREATIVE CONCEPTS
• Brainstorm the look and feel
• Concept graphic design elements
• Align creative ideas
@letscounthedays
The Web Design Process: A Strategy for Success @letscounthedays
The Web Design Process: A Strategy for Success
Phase 3: Design
DESIGN THE VISUAL LAYOUT
• Begin putting together the puzzle
• Obtain feedback and refine
• Remember responsive designs
@letscounthedays
The Web Design Process: A Strategy for Success @letscounthedays
The Web Design Process: A Strategy for Success
Phase 3: Design
FOLLOW DESIGN PRINCIPLES
• Stay focused
• Remember the little things
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 3: Design
KEEP BRAND IDENTITY
• Refresh the brand
• Fulfill brand development
• Do not stretch the brand
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 3: Design
REMEMBER ASSET CREATION
• Cover your tracks
• Think down the road
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 3: Design
OBTAIN FEEDBACK AND REVISE
• Pull stakeholders back in
• Catch missed deficiencies
• Regroup and revise
@letscounthedays
The Web Design Process: A Strategy for Success @letscounthedays
The Web Design Process: A Strategy for Success
Phase 3: Design
PERFORM USABILITY TEST
• Additional feedback
• Help eliminate potential flaws
• Make continued refinements
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 3: Design
CREATE A STYLE GUIDE
• Outline brand guidelines
• Use as an ongoing resource
• Keep guidelines update to date
@letscounthedays
The Web Design Process: A Strategy for Success
DEVELOP
Coding & Development
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 4: Develop
CODE HTML/CSS MARKUP
• Develop core shell
• Follow web standards and semantics
• Keep the code in order
@letscounthedays
The Web Design Process: A Strategy for Success @letscounthedays
The Web Design Process: A Strategy for Success
Phase 4: Develop
DEVELOP ANY APPLICATIONS
• Easier said than done
• Plan ahead
• Stay agile
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 4: Develop
ADD 3RD PARTY INTEGRATION
• Add in any 3rd party integration
• Make good documentation
• Run quality test
• Stay up to date
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 4: Develop
SUPPORT RESPONSIVE DESIGN
• Account for different screen sizes
• Follow responsive layouts
• Make it convenient
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 4: Develop
TEST AND VALIDATE CODE
• Test multiple browsers
• Test different data sets
• Validate and fix errors
@letscounthedays
The Web Design Process: A Strategy for Success @letscounthedays
The Web Design Process: A Strategy for Success
Phase 4: Develop
SET UP HOSTING AND LAUNCH
• Follow tech specs
• Set up proper configuration
• Deploy live version
• Check for hick-ups
@letscounthedays
The Web Design Process: A Strategy for Success
LAUNCH
Deploy & Grow
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 5: Launch
TRAIN WEBSITE MANAGERS
• Provide the best training
• Answer all questions
• Cover any platforms necessary
• Provide future references
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 5: Launch
MAINTAIN THE WEBSITE
• Evolve the website, do not revolve it
• Keep content up to date
• Use content schedules
• Grow the overall strategy
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 5: Launch
START MARKETING
• Try different marketing methods
• Find what works best
• Experiment with marketing methods
@letscounthedays
The Web Design Process: A Strategy for Success
Phase 5: Launch
MEASURE PROGRESS
• Continually watch analytics
• How do you compare to the past
• How are you trending
• Always work to improve
@letscounthedays
The Web Design Process: A Strategy for Success
IN REVIEW
1. Discovery
Project Definition & Brief
2. Plan
Information Architecture & Strategy
3. Design
Web & User Interface Design
4. Develop
Coding & Development
5. Launch
Deploy & Grow
@letscounthedays
The Web Design Process: A Strategy for Success
QUESTIONS?
Thank you!
@letscounthedays

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For chan

  • 1. THE WEB DESIGN PROCESS A STRATEGY FOR SUCCESS Shay Howe TechWeek, July 2011 www.shayhowe.com – @letscounthedays
  • 2. The Web Design Process: A Strategy for Success SHAY HOWE www.shayhowe.com – @letscounthedays @letscounthedays
  • 3. The Web Design Process: A Strategy for Success THE FIVE PHASE APPROACH 1. Discovery Project Definition & Brief 2. Plan Information Architecture & Strategy 3. Design Web & User Interface Design 4. Develop Coding & Development 5. Launch Deploy & Grow @letscounthedays
  • 4. The Web Design Process: A Strategy for Success @letscounthedays
  • 5. The Web Design Process: A Strategy for Success DISCOVERY Project Definition & Brief @letscounthedays
  • 6. The Web Design Process: A Strategy for Success Phase 1: Discovery HAVE A PURPOSE • Cover the five W’s and one H • Define the primary message • Outline any objectives @letscounthedays
  • 7. The Web Design Process: A Strategy for Success Phase 1: Discovery SET GOALS • Set short and long term goals • Set on site and off site goals • Increase motivation • Provide a metric for success @letscounthedays
  • 8. The Web Design Process: A Strategy for Success Phase 1: Discovery EVALUATE EXISTING WEBSITE • Most and least effective aspects • Learn from your mistakes @letscounthedays
  • 9. The Web Design Process: A Strategy for Success Phase 1: Discovery FIND WHAT USERS WANT • Research your users • Observe analytics @letscounthedays
  • 10. The Web Design Process: A Strategy for Success Phase 1: Discovery RESEARCH THE COMPETITION • What are competitors doing well • What are competitors doing poorly • Learn from their mistakes @letscounthedays
  • 11. The Web Design Process: A Strategy for Success Phase 1: Discovery INTERVIEW STAKEHOLDER • Understand real needs and objectives • Make others feel involved and motivated • Avoid design by committee @letscounthedays
  • 12. The Web Design Process: A Strategy for Success Phase 1: Discovery OUTLINE INITIAL TECH SPECS • Gather all requirement • Avoid any surprises • Know any limitations @letscounthedays
  • 13. The Web Design Process: A Strategy for Success Phase 1: Discovery COLLABORATE AND LISTEN • Listen, listen, listen • Value other’s opinions • Work as a team @letscounthedays
  • 14. The Web Design Process: A Strategy for Success PLAN Information Architecture & Strategy @letscounthedays
  • 15. The Web Design Process: A Strategy for Success Phase 2: Plan DEFINE A TIMELINE • Put the project into realization • Set expectations @letscounthedays
  • 16. The Web Design Process: A Strategy for Success Phase 2: Plan OUTLINE RESPONSIBILITIES • Outline the project work flow • Who is responsible for what • What approvals are needed • How will deliverables be handled @letscounthedays
  • 17. The Web Design Process: A Strategy for Success Phase 2: Plan DETERMINE THE STRUCTURE • Outline all pages • Diagram the page hierarchy • Build a visual representation @letscounthedays
  • 18. The Web Design Process: A Strategy for Success @letscounthedays
  • 19. The Web Design Process: A Strategy for Success Phase 2: Plan DIAGRAM PAGE FLOWS • Determine content needs and priority • Diagram how content should correlate • Create an intuitive flow @letscounthedays
  • 20. The Web Design Process: A Strategy for Success Phase 2: Plan MAKE CONTENT RELATIONSHIPS • Outline overall messaging • Illustrate page connections • Start writing @letscounthedays
  • 21. The Web Design Process: A Strategy for Success Phase 2: Plan PROTOTYPE WIREFRAMES • Organize your layout • Make intuitive decisions • Tie in information architecture @letscounthedays
  • 22. The Web Design Process: A Strategy for Success @letscounthedays
  • 23. The Web Design Process: A Strategy for Success Phase 2: Plan PERFORM USABILITY TEST • Gather meaningful feedback • Help eliminate potential flaws • Study similar case • Make continued refinements @letscounthedays
  • 24. The Web Design Process: A Strategy for Success Phase 2: Plan SET A MAINTENANCE PLAN • Who takes the reigns once live • Make a content creation schedule • Schedule monthly reviews @letscounthedays
  • 25. The Web Design Process: A Strategy for Success DESIGN Web & User Interface Design @letscounthedays
  • 26. The Web Design Process: A Strategy for Success Phase 3: Design BRAINSTORM CREATIVE CONCEPTS • Brainstorm the look and feel • Concept graphic design elements • Align creative ideas @letscounthedays
  • 27. The Web Design Process: A Strategy for Success @letscounthedays
  • 28. The Web Design Process: A Strategy for Success Phase 3: Design DESIGN THE VISUAL LAYOUT • Begin putting together the puzzle • Obtain feedback and refine • Remember responsive designs @letscounthedays
  • 29. The Web Design Process: A Strategy for Success @letscounthedays
  • 30. The Web Design Process: A Strategy for Success Phase 3: Design FOLLOW DESIGN PRINCIPLES • Stay focused • Remember the little things @letscounthedays
  • 31. The Web Design Process: A Strategy for Success Phase 3: Design KEEP BRAND IDENTITY • Refresh the brand • Fulfill brand development • Do not stretch the brand @letscounthedays
  • 32. The Web Design Process: A Strategy for Success Phase 3: Design REMEMBER ASSET CREATION • Cover your tracks • Think down the road @letscounthedays
  • 33. The Web Design Process: A Strategy for Success Phase 3: Design OBTAIN FEEDBACK AND REVISE • Pull stakeholders back in • Catch missed deficiencies • Regroup and revise @letscounthedays
  • 34. The Web Design Process: A Strategy for Success @letscounthedays
  • 35. The Web Design Process: A Strategy for Success Phase 3: Design PERFORM USABILITY TEST • Additional feedback • Help eliminate potential flaws • Make continued refinements @letscounthedays
  • 36. The Web Design Process: A Strategy for Success Phase 3: Design CREATE A STYLE GUIDE • Outline brand guidelines • Use as an ongoing resource • Keep guidelines update to date @letscounthedays
  • 37. The Web Design Process: A Strategy for Success DEVELOP Coding & Development @letscounthedays
  • 38. The Web Design Process: A Strategy for Success Phase 4: Develop CODE HTML/CSS MARKUP • Develop core shell • Follow web standards and semantics • Keep the code in order @letscounthedays
  • 39. The Web Design Process: A Strategy for Success @letscounthedays
  • 40. The Web Design Process: A Strategy for Success Phase 4: Develop DEVELOP ANY APPLICATIONS • Easier said than done • Plan ahead • Stay agile @letscounthedays
  • 41. The Web Design Process: A Strategy for Success Phase 4: Develop ADD 3RD PARTY INTEGRATION • Add in any 3rd party integration • Make good documentation • Run quality test • Stay up to date @letscounthedays
  • 42. The Web Design Process: A Strategy for Success Phase 4: Develop SUPPORT RESPONSIVE DESIGN • Account for different screen sizes • Follow responsive layouts • Make it convenient @letscounthedays
  • 43. The Web Design Process: A Strategy for Success Phase 4: Develop TEST AND VALIDATE CODE • Test multiple browsers • Test different data sets • Validate and fix errors @letscounthedays
  • 44. The Web Design Process: A Strategy for Success @letscounthedays
  • 45. The Web Design Process: A Strategy for Success Phase 4: Develop SET UP HOSTING AND LAUNCH • Follow tech specs • Set up proper configuration • Deploy live version • Check for hick-ups @letscounthedays
  • 46. The Web Design Process: A Strategy for Success LAUNCH Deploy & Grow @letscounthedays
  • 47. The Web Design Process: A Strategy for Success Phase 5: Launch TRAIN WEBSITE MANAGERS • Provide the best training • Answer all questions • Cover any platforms necessary • Provide future references @letscounthedays
  • 48. The Web Design Process: A Strategy for Success Phase 5: Launch MAINTAIN THE WEBSITE • Evolve the website, do not revolve it • Keep content up to date • Use content schedules • Grow the overall strategy @letscounthedays
  • 49. The Web Design Process: A Strategy for Success Phase 5: Launch START MARKETING • Try different marketing methods • Find what works best • Experiment with marketing methods @letscounthedays
  • 50. The Web Design Process: A Strategy for Success Phase 5: Launch MEASURE PROGRESS • Continually watch analytics • How do you compare to the past • How are you trending • Always work to improve @letscounthedays
  • 51. The Web Design Process: A Strategy for Success IN REVIEW 1. Discovery Project Definition & Brief 2. Plan Information Architecture & Strategy 3. Design Web & User Interface Design 4. Develop Coding & Development 5. Launch Deploy & Grow @letscounthedays
  • 52. The Web Design Process: A Strategy for Success QUESTIONS? Thank you! @letscounthedays