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Best Practices Business Communications
PORTFOLIO PROJECT
Best Practices in
Business
Communications
 Effective methods
 Technological Tools
 Transparency
 Clear Communication Methods
Effective and Ethical Business Communications
Changes in
Communication
have Evolved
Technological
Revolution
Sending
information in an
Instant
Professionalism
VALUES - RESPECT AND
INTEGRITY
CONFIDENCE SPECKING UP -
LANGUAGE SKILLS USED
STAYING CALM UNDER
PRESSURE
PROPER ATTIRE WORN ATTITUDE AND
ACTIONS
Professionalism in the Workplace
Professionalism
Sharing Valuable and Relevant information
Professional environment
Success of the Goals
Team Support and Retention
https://youtu.be/KWLsWV9Tpcg
Diversity
 https://youtu.be/KWLsWV9Tpcg
Culture
 Culture – Learned Behaviors
 Values/Beliefs /Environment
 Training - Cultural Perspectives
 Knowledge/Training
 Respect
 Educating employees
 Cultural Differences
Intercultural
Communications
 Providing a training program that can
enhance intercultural communication skills helps
everyone interact in the Workplace.
Elements of
Interpersonal
Communications
Listening
Negotiations
Assertiveness
Problem Solving
Valuable for a Team
Sending a
Clear
Message
When sending text or instant messaging
the information needs to short and direct.
Provided the audience’s understanding of
the message and Be Clear.
Technology
Video
Conferencing
Twitter
Facebook
and LinkedIn
Text
messaging
Social Media
Text Messaging
Misunderstood
Communications
UNCLEAR MESSAGES
References
 Business Communication. Journal of Business Communication, 34(2), 160–170.
Herschel, R. T., & Andrews, P. H. (1997). Ethical Implications of Technological
Advances on https://doi.org/10.1177/002194369703400203
 Domazet Ivana, Neogradi Slađana, & Simović Vladimir. (2019). The significance
of social networks as digital communication channels in Serbian banks. Marketing
(Beograd. 1991), 4, 289.
 Guffey, M. & Loewy, D. (2015). Business communication: Process and
product (8th ed.). Stamford, CT: Cengage Learning.
 Greenberg, J., and Robert A. Baron, Behavior in Organizations, 9th ed. (Upper
Saddle River, NJ: Pearson Education, 2008), 351–53.
 https://youtu.be/07TinrpKG6o
 https://youtu.be/KWLsWV9Tpcg
 https://youtu.be/ytag-MQbJBo

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Final powerpoint -536-1-best practices