The document is a placement brochure for the School of Health Systems Studies at Tata Institute of Social Sciences. It provides information about the various Masters programs offered, including Master of Hospital Administration, Master of Health Administration, and Master of Public Health. It describes the curriculum, batch profiles, student profiles, faculty, infrastructure, collaborations, and achievements of the school. The brochure is intended to recruit employers to hire students graduating from the programs.

1. Tata Institute of Social Sciences
Placement Brochure 2010
SCHOOL OF HEALTH SYSTEMS STUDIES Institute of Excellence for
A WHO collaborating centre for "Healthcare Management Training“
Health Policy Research and Training Government of India

2. CONTENTS Message from the Director 01
From the Dean’s Desk 02
Vision & Mission 03
About TISS 04
About SHSS 05
Infrastructure 06
Collaborations 07
Recent Accomplishments 08
Faculty 09
Distinguished Alumni 10
Why Recruit at SHSS 11
Past Recruiters 14
Master of Hospital Administration 15
Curriculum 16
Batch Profile 17
Student Profiles 19
Master of Health Administration 31
Curriculum 32
Batch Profile 33
Student Profiles 35
Master of Public Health 45
Curriculum 46
Batch Profile 47
Student Profiles 49
Placement Procedure 55
Guidelines for Recruiters 56

3. MESSAGE FROM THE DIRECTOR FROM THE DEAN’S DESK
Established in 1936, the Tata Institute of Social Sciences (TISS) has emerged as a The Institute is working in the field of health in terms of training, research and extension for the last three decades.
leading social work and social sciences institute engaged in teaching, research, Started as a one-semester programme on Certificate in Hospital Administration, today, the Institute boasts of 4
training, field action and policy advocacy in the fields of social work, development, and postgraduate degree programmes and one diploma programme in the field of health. Today, the alumni of these
the social, health and management sciences. The TISS is a centre of excellence in the programmes are occupying leadership positions in the health sector in India and abroad.
field of Health Systems Studies. Its Masters programmes in Health Administration,
Hospital Administration and Public Health prepare students for managerial roles in This year, 3 postgraduate degree programme students will be attending campus placement in December 2010. While
these areas and carry out high quality social and policy research on a range of health MHA (Health) students are equipped to undertake leadership role in planning and implementing healthcare
issues with a view to support evidence-based national health policy and programme programmes in the government and the voluntary sectors, MHA (Hospital) students are trained to take up leadership
planning. role in hospitals and hospital consultancy organizations. In addition, both the programme students are trained in
health related sectors like insurance and information technology. The students have very strong understanding of
Selection to these Masters programmes is done through an all-India admission test their respective health and hospital fields and are strongly molded and mentored in managing health and hospital
every year. These programmes involve two years of theoretical and experiential learning organizations. There are 28 students in the MHA (Health) programme and 34 students in the MHA (Hospital)
with faculty drawn from within and outside the Institute. The cutting edge curriculum programme.
of these Masters programmes integrates semester-wise internships in different health
and hospital settings throughout the two year period, a block placement prior to Master of Public Health (MPH) is a unique programme in the sense, the focus of the programme is on social
graduation, and a rigorous dissertation work. A large number of eminent practitioners epidemiology. The students have very strong orientation in research skills and have good understanding of the
from health and hospital systems, within and outside Mumbai, teach and provide field epidemiology of both communicable and non-communicable diseases. These students will be excellent researchers
work and internship support to our students. and analysts in public health field. There are 15 students in this programme for campus placement.
The Tata Institute of Social Sciences remains alert to the process of renewal,
restructuring and change in the context of changing times and emerging challenges. The strength of all these programmes is strong emphasis on practical training and research skills. Every semester, the
As part of this process, some fundamental changes and restructuring which had students are placed in organizations and communities related to their respective fields to understand and learn the
already been set in motion at the Institute, have taken major strides. One such “real world”, where they will be employed later.
outcome is the introduction of the new programme in Master of Public Health (Health
Policy). These students are ready to take-up the challenges before them in the health sector. Without hesitation, I can vouch
I am proud to present the 2009-2011 batch of bright, socially conscientious and skilled that these students are going to make a positive difference and impact on the organizations that are going to recruit
Public Health, Health and Hospital Administration graduates in the country for them. I wish them all success.
placement in your organisation.
Dr. C.A.K. Yesudian
Dr. Parasuraman Dean
Director School of Health Systems Studies
Tata Institute of Social Sciences
1 2

4. ABOUT TISS
Sir Dorabji Tata was passionate about social
upliftment, education and its reach across the
country “without any distinction of place,
nationality or creed”. Therefore he put his heart and
his wealth into the creation of premier institutes of
learning, research and social advancement through
a trust. One such institution was the Sir Dorabji Tata
Graduate School of Social Work, which had its
humble beginning in 1936 with 20 students. The
institute was a pioneering effort in the field of Social
Science study, research and practice in India. It was
set up in response to Dr. Clifford Manshardt’s vision
of a post-graduate school of social work, of a
national stature.
The school was renamed ‘Tata institute of Social
Sciences’ in 1944.
The institute made a mark in the history of social
work in India, through pioneering efforts like
publishing the Indian Journal of Social Work, which
is the first journal of social work in South Asia. The
institute then and now is known for its prompt and
efficient response in sending relief in the face of
natural and man-made disasters.
Recognized as a deemed university in 1964, and
primarily funded by the University Grants
Commission, TISS broadened its span to more
specialized courses in the field of social work and
social research, and has been awarded score of 3.88
out of 4 (CGPA) and Grade A by the National
Assessment and Accreditation Council (NAAC) on
31st December 2009.
Over six decades of its eventful existence the
institute has witnessed a meteoric rise and the birth
of five schools including Health System Studies,
Management and Labor Studies, Rural
Development, Social Sciences and Social Work and
four independent centers namely Disaster
Management, Lifelong Learning, Media and Cultural
Studies and Research Methodology. Today the
VISION MISSION Institute conducts a Graduate course in Social Work,
15 post-graduate courses, 4 certificate programs
and 6 diploma courses. The School of Management
It is our belief that this school is a part of life and that By doing well, the duty which is nearest to us, the duty and Labour Studies is rated amongst the best in the
its students should be trained to make independent which is in our hands now, we make ourselves country.
judgement, to examine questions from all angles and stronger; and improving our strength in this manner
With collaborations with
build a life philosophy which is their own and not a pale step by step, we may reach a state in which it shall be
prestigious international colleges
imitation of those who have gone before - Clifford our privilege to do the most coveted and honoured and organizations like the World
Manshardt (Founder Director of TISS, 1936-1961) duties in life and society. Health Organization, London
School of Economics,
International Development
Research Centre and the like,
TISS continues to make its mark
in Indian society through its
academic excellence, prominent
alumni and relentless work for
the promotion of sustainable,
equitable and participatory
development, social welfare
and social justice.
3 4

5. INFRASTRUCTURE
ABOUT SHSS The School of Health System Studies is spread over the two Mumbai campuses of Tata Institute of Social Sciences - The Main Campus and
the Malti & Jal A. D. Naoroji Campus Annexe. Both the Campuses are located in Deonar in the North-east section of Greater Mumbai.
Healthcare research and education at TISS began with initiation of the Certificate course in
Hospital Administration in 1975 followed by the Diploma in Hospital Administration in 1980.
The Main Campus is situated opposite the Deonar bus depot on V.N. Purav Marg. Spread over an area of approximately 10 acres, it
Masters degree courses in Health Administration and Hospital Administration were started in
houses the School of Health System Studies, School of Social Work, School of Habitat Studies as well as Independent Centres of Lifelong
1993. 2006 was a landmark year in the history of TISS when the Department of Health Learning, Media & Culture Studies and Research Methodology.
System Studies was restructured to form the School of Health System Studies.
The School of Health System Studies has a resource centre available only to SHSS faculty and students – the Documentation Cell which
The Indian healthcare system is in a phase of transformational change which is revolutionizing boasts of almost every title written in the field of Health & Hospital Management and Public Health.
the entire scenario. The School of Health System Studies has been instrumental in putting
these changes ‘in perspective’ through on-field and off-field activities of research, and The other structures ensconced in the Main Campus include:
applications of the various concepts of healthcare management. The Sir Dorabji Tata Memorial Library: The Sir Dorabji Tata Memorial Library has in stock about 1, 03, 000 volumes. The selection of
the material is geared to meet the needs of post-graduate students and M.Phil. /Ph.D. scholars. It subscribes to over 200 scholarly
Today the School has 4 centers: journals and has over 1,600 audio-visual materials. It maintains newspaper clippings on current topics and prepares bibliographies on
• Centre for Health and Social Sciences different subjects. It is fully computerised and has a computer reading facility for the visually impaired. Users can access the library
• Centre for Health Policy, Planning and Management database using an Online Public Access Catalogue. The Library brings out a quarterly Selective Dissemination of Information and
• Centre for Public Health Current Awareness Bulletin. The UGC-INFLIBNET has recognised it as a Document Delivery Centre.
• Centre for Hospital Management Hostels: There are two each of Men’s and Women’s Hostels in the Main Campus along with 30 Guest rooms for our International
students. The New Campus also houses a Men’s and a Women’s Hostel.
The School conducts 4 Masters Degree courses – Master of Hospital Administration, Master of Dining Hall: It is managed by the DH Committee with student representatives being its active members. It is open for all the Master’s
Health Administration, Master of Public Health (Social Epidemiology), Master of Public Health degree students, Ph.D. scholars, staff and participants of all the short-term courses and seminars held in the institute.
(Health Policy), and a Diploma in Hospital Administration. NGO Canteen: In keeping with the overall ethos of the Institute, the Canteen is managed by an NGO devoted to women’s
empowerment and run by a self-help group of woman rag-pickers.
For more than two decades, backed by historical accomplishments, seasoned faculty, focussed Health Centre: It provides Medical Consultation services by two Medical Officers who visit the Institute on alternate days from
curriculum and the finest industry exposure, the SHSS has been churning out dynamic 4:30 p.m. to 6:30 p.m. from Monday to Saturday. Trained professionals provide counselling services to the students for 3 hours
every day of the week, except Sundays. The Counsellors help the students in their day-to-day concerns and also enhance
professionals who make their mark and uphold the tradition and ethos of TISS in the field of
their overall functioning.
healthcare administration.
The M.K. Tata Memorial Gymkhana and Recreation Centre provides facilities such as gym, yoga, table tennis, carom
and badminton.
The Malti and Jal A.D. Naoroji Campus is located off V. N. Purav Marg. The Naoroji campus annexe is next to the BARC
Hospital Gate on Deonar Farm Road. This campus of 110 acres presently houses the School of Management and Labour
studies and Jamshetji Tata Centre for Disaster management.
It boasts of state of the art classrooms in its two academic
buildings. The classes for junior batches of MHA and PH courses
are held here.
However, the highlight of the Malti and Jal A.D. Naoroji
Campus is the ultra-modern, high-tech acoustic wonder
called the Convention Centre. It is a 500 seater
auditorium which hosts most of the events and
meets of SHSS, including the signature annual fest
- Clairvoyance.
This campus also houses Student hostels,
Dining Hall and an NGO canteen.
The most cherished feature of both the campuses is
their natural picturesque beauty. The greenery on the
campus is not in the form of carefully cultivated and
manicured gardens. A stroll through the campus is more
like a walk in the woods, with each tree and shrub growing
and proliferating on its own, albeit not wildly.
5 6

6. COLLABORATIONS
TISS, over the years, has built bridges with many Universities across the world. We have signed MoUs and/or have developed linkages with
some prestigious international Institutions and Universities.
The key areas of international collaborations include:
• Collaborative Research
• Student (Study Abroad Programme -SAP) and Faculty Exchange Programmes
• Joint Degree Programmes
• Study in India Programme (SIP)
TISS School of Health Systems Studies is a WHO Collaborating center for Health Policy Research and Training.
RECENT ACHIEVEMENTS
Collaborating Center appointment by WHO indicates that an organization contributes to WHO's public health mission by providing Recognised by the World Health Organisation as a collaborating Centre for Health,
specialized knowledge, expertise, and support in the health field to WHO and its member nations. Policy Research and Training. The UNAIDS Centre for Behavioural Research on
HIV/AIDS is also located at TISS
The ‘Terms of Reference’ which define the role and responsibilities the School of Health Systems Studies, TISS a collaborating center are:
1. To undertake research to understand the dynamics of utilization of research in health policy formulation & implementation. (Research Has established collaboration – for joint research, exchange of faculty and students,
on health research utilization) and publication – with 25 world class universities and institutions in the United States,
2. To develop capacity of health researchers to undertake research relevant for health policy & translate research findings into policy Europe, Asia (Hindukush Himalayan Region Universities Consortium), Africa (Witts
briefs for the benefit of policy makers. (Support doctoral research) University, South Africa), and Latin America (University of Campinas, Brazil).
3. To undertake social science research to generate information to bridge gap between social reality & health policy formulation &
implementation. (Studying social determinants of health seeking behaviour)
Supporting Kabul University by participating in its Master of Public Administration
4. To synthesize & document health policy relevant materials for the benefit of researchers, policy-makers, administrators, research
programme.
scholars & students. (Research and documenting health sector reform, initiatives and innovations)
London School of Economics Tiss in partnership with the Andaman & Nicobar administration, will carry out the
process of setting up systems and structures for Rural Knowledge Centres, as part of
School of Health Systems Studies entered into an academic and research collaboration with London School of Economics in 2007. the three-year post-tsunami engagement in capacity building of local and indigenous
tribal communities in sustainable development, which has graduated to establishing
Under academic partnership, a new program; MSc in International Health Policy was launched in 2010. This programme focuses on the Community Resource Centre in the remote Nicobar Islands.
economics and finance of healthcare provisions and the nature of policy changes needed to make healthcare accessible.
Principal Recipient of the Global Fund for AIDS, Tuberculosis and Malaria in a
The collaborative research aims to address priority areas around health policy in India. Areas of scientific focus include: country-wide project for capacity-building of higher institutions of learning in
• Pharmaceuticals and access to medicines
HIV/AIDS Counselling. Along with the SNDT Women’s University (Mumbai), Lucknow
• HIV prevention for women and children in India
University (Lucknow), Bangalore University (Bengaluru), Jamia Milia University (New
• Health systems
Delhi), and the Regional Institute for Medical Sciences (Manipur), TISS will conduct
• Urban health
master training programmes and help build infrastructure to develop the capacities of
These priorities reflect the current health policy priorities in India and the research strengths of both institutions. 40 academic institutions all over the country. This, in turn, will provide supportive
supervision and training to 12,000 counsellors working in the national HIV/AIDS
In 2009, SHSS entered into collaboration with 3 international partners to strengthen its MPH programme and research in public health counselling programme.
areas. The Institutes are:
-Karolinska Institute, Sweden; TISS also continues to be involved in critical research in diverse areas such as
-Swiss Tropical Institute, Switzerland; education and literacy, family and children, women’s issues, HIV/AIDS, rural and
-School of Public Health, Minnesota University, USA. urban development issues, displacement, youth and human development, and the
rights of Dalits, indigenous peoples, minorities and other marginalised groups.
Erasmus Mundus Scholarships and Academic Cooperation
In recognition of these and other achievements and the quality parameters, TISS was
Erasmus Mundus Scholarship partners the School of Health Systems Studies under the aegis of Tata Institute of Social Sciences with 12
awarded score of 3.88 out of 4 (CGPA) and Grade A by the NAAC on 31st December
European Universities viz. Lund University, Sweden (Lead/Coordinating university), Albert-Ludwigs- University of Freiburg, Germany, Freie
Universitat Berlin, Germany, International Institute for Geo-information Science and Earth Observation, The Netherlands, Karolinska 2009.
Institutet, Sweden, Norwegian University of Science and Technology, Norway, Politecnico di Milano, Italy, University of Amsterdam, The
Netherlands, University of Deusto, Spain, University of Leuven, Belgium, University Pierre and Marie Curie, France, Vilnius University, The synergy between teaching, research, field action and extension has enabled TISS
Lithuania to continue to shape planning, policy and programme formulation, foster critical
rethinking, and development of people-centred interventions.
7 8

7. OUR ILLUSTRIOUS ALUMNI
Our Faculty
DEAN TATA CHAIR PROFESSORS TISS over the years has been known for its unique ways of combining management principles with social awareness. This
Prof. C.A.K. YESUDIAN
M.A, Ph.D Prof. Susan Rikfin has ensured that TISS students have left their indelible impressions on the corporate as well as the social front. Following
M.A. (International Affairs), Ph.D
SHSS FACULTY are some of the TISSians who have carved a niche for themselves in healthcare.
Prof. Richard Cash
1. CENTRE FOR HEALTH AND SOCIAL SCIENCES: M.D, M.P.H
Dr. Anil Kumar, Associate Professor and Chairperson Dr. William Tuscano Dr. Vivek Desai
M.Sc., Ph.D M.S., Ph.D, Post Doctoral Fellowship
Managing Director, Hosmac India Pvt Ltd
Dr. (Ms.) Shalini Bharat, Professor VISITING FACULTY Managing Trustee, Hosmac Foundation
Ph.D.
Mr. Ashok Thapar, (Mktg. Consultant), DMM, MBA
Dr. (Ms.) Sivakami Muthusamy, Associate Professor Dr. Lilly D. Engineer
M.A., Ph.D. Prof. Ashok Bhatkande, M.D.
Associate Director, DrPH program in Health Care Management and
Dr. (Ms.) Hemal Shroff, Assistant Professor Dr. Avinash Supe, (Prof. of Surgery, KEM Hospital), MS, DHA
Leadership, Johns Hopkins Bloomberg School of Public Health
M.A., Ph.D., Post doctoral fellowship Dr. G. R. More Patil, (Retd. Deputy Municipal Commissioner
2. CENTRE FOR HEALTH POLICY, of Mumbai), MD, DCH, DHA
Dr. Dinesh Nair
PLANNING AND MANAGEMENT: Dr. S. Sivaramakrishnan, (Medical Consultant – Siemens)
DGP, DIM, DHA Sr. Health Specialist, World Bank, Washington Office
Dr. Shankar Das, Associate Professor
M.Sc, M.A., M.Phil, Ph.D Dr. S.A. Kelkar, (Adjunct Professor, IIT Mumbai), PhD
Mr. Sunil Nath
Dr. Kanchan Mukherjee, Associate Professor Dr. Vivek Desai, (Managing Director, Hosmac India Pvt Ltd),
M.D., M.Sc, D.P.H, A.F.I.H CEO – Alchemist (HealthCare), Delhi
DHA, DBM, DFM, MPhil
Dr. Soumitra Ghosh, Assistant Professor Dr. Y.C. Mahajan, (Consultant – Hospital Administration
M.A., M.P.S, Ph.D Dr. Pavitro Paul
Raymond Limited), MD, MAM, DHA
Dr. (Ms.) Sandhya K. Ramakrishnan, Assistant Professor Consultant-NHSRC, Delhi
Dr P.M. Bhujang, (Director , HN Hospital), LLM, DHA
Ph.D
Dr. N. Roy, Head, (Dept. of Surgery | BARC Hospital (Govt. of Mr. Keerti Bhusan Pradhan
3. CENTRE FOR PUBLIC HEALTH: India) | Mumbai) , M.S., MPH
Director- Strategy and Programmes, Right to Sight International
Dr. Harshad Thakur, Professor and Chairperson Dr Pednekar, (Deputy Director for Healis, Sekhsaria Institute
M.B.B.S, M.D, D.B.M for Public Health, CBD Belapur), M.Sc, Ph.D
Dr. Rana Mehta
Dr. Mathew George, Assistant Professor Dr Doke, (President of Indian Public Health Association,
M.P.H, M.PhiL, Ph.D Maharashtra Branch), M.D., D.N.B., Ph.D., FIPHA Vice President, Technopak Advisors Pvt Ltd, Noida
Dr. Narendra Kakade, Assistant Professor Dr Amar Jesani, (External faculty and member of the
M.A, M.PhiL, Ph.D International Advisory Board), MBBS Dr. Neeta Rao
Dr. Nilesh Gawde, Assistant Professor National Consultant, MoHFW, India
Dr Hitakshi Sehgal, (International Coordinator, University of
M.D, D.B.M, Diploma in Clinical Research Minnesota), MPH
4. CENTRE FOR HOSPITAL MANAGEMENT: Dr. Sanjay Oak
Dr Kishore Chavan, (Surveillance Medical Officer, NPSP)
Dr. M. Mariappan, Assistant Professor (Senior Scale) MD ( PSM ), DNB ( SPM ), DPH. Dean, KEM Hospital and Seth GS Medical College, Mumbai
M.H.M, Ph.D Dr Garima Bahl, (Program Coordinator Society for Nutrition,
Dr. (Ms.) V. Gowri, Assistant Professor Education and Health Action), M.A , MPH Mr. T. Anbumani
M.A., DHA, Ph.D Dr A.M. Sarma, (TISCO ex chair professor), M.A, Ph.D CAO, Tata Memorial Centre, Mumbai
Dr. Lakshmi Kant Diwedi Dr Ravi Bhatnagar, (Consultant Cardio Thoracic Surgery,
M.Sc, M.PhiL, Ph.D Holy Family Hospital), MS, MCH, DNB(CVTS), LLB, DHA Dr. M.R. Bhatia
FACULTY FROM OTHER SCHOOLS Dr. S. Sudhakar, MHA Professor Health Policy, LSE
Prof. Lakshmi Lingam
M.A, Ph.D Dr. Tushar Kr. Desai
Prof. D.P. Singh Vice President -Project Healthcare, Reliance Industries Limited
M.Sc, Ph.D
Ms Mini Varghese
Prof. P.C. Saxena
M.Sc, M.A, Ph.D National Programme Manager, Micronutrient Initiative
Dr. Rajashri Mehtani
M.S.W, Fellow
9 10

8. WHY RECRUIT AT SHSS
Every graduate who has ever walked through the hallowed corridors of TISS imbibes within
himself/herself the unique possession of professionalism with a heart. The School of Health System
Studies (SHSS) at TISS has a diverse array of participants from varied cultural and professional
backgrounds and hail from some of the best colleges in the country. The learning pedagogy
includes seminars, group assignments, quizzes, case studies, role plays, simulation games and the
unique professional development program (PDP). Academics at TISS are meticulously organized and
the course contents are reviewed regularly keeping abreast with the latest advancements across the
globe. Consequently, SHSS boasts of a league of illustrious alumni who form the crème de la crème
of the Indian healthcare industry and abroad.
Our renowned faculty members are involved in facilitating learning through extensive classroom
discussions and are respected members of the industry exhibiting exemplary credentials through
their avant-garde research papers on intriguing health care issues and key management areas.
TISS believes in providing extensive on-field experience to its students, which is supported through
its 4 internships during the 2 years, along with a project/research paper that is mandatory. For
students of Hospital Administration, the corporate interface ensures that academic capabilities meet
business acumen.
Admissions to SHSS are purely based on the candidates’ merit. The course design is highly
specialized and has few intakes. The stringent selection criterion at TISS, which involves a tailor
made aptitude test and an interview, ensures selection of students who are not only the most
capable but also those who are aligned to the specific course.
Our students pursue a wide range of career paths post MHA and have accepted positions in every
job function, sub domain and geography that comprise today's increasingly dynamic and global
healthcare business landscape.
Our batch diversity, allows potential recruiters the flexibility to choose to recruit at the entry, middle
management, senior and top management levels of organizations. Over the past years we have
witnessed some of the biggest names in healthcare approaching us with lucrative profiles.
Having given you reasons more than one to recruit from the country’s most reputed Health School...
Our placement calendar is as follows:
• Pre placement talks – 18th November 2010 to 19th December 2010
• Placement week – 1st January to 9th January, 2010
• Placements continue till 31st March 2011(On and Off campus)
Our placement procedure is planned in close association with our faculty, students and recruiters.
For further details regarding our placement procedure please write to us at:
Email: placements.shss@tiss.edu
Alternate email: placements.shss@gmail.com
You will be provided with a campus coordinator who will help you pursue the process further. The
coordinator will serve as your SPOC for all activities.
SHSS looks forward to you choosing to recruit with us.
11 12

9. PAST RECRUITERS
Aga Khan Health Services Regional Resource Centre (RRC) Tata Consultancy Services
BAIF Development Research Foundation Department of Women and Child Nova Hospitals, Pune
Development, Govt. of Gujarat
CARE India NRHM, Chattisgarh
SAMS
Catholic Relief Research NRHM, Gujarat
SRH, Dharampur
Child In Need Institute (CINI) P.D. Hinduja Hospital
Centre for Enquiry into Health & Allied
Themes (CEHAT)
HOSMAC Sagar Hospitals, Bangalore
Voluntry Health Association of India
IBM (VHAI) Vaatsalya Hospitals, Bangalore
INFOSYS Family Planning Association of India Victor Hospital, Goa
(FPAI)
Wipro Seven Hills Hospital
SEARCH
Nova Hospitals, Pune Soalni Hospital
Institute of Health Management,
Panchod (IHMP)
WHO Manipal Hospital, Bangalore
GCV Life Pvt. Ltd.
NRHM Parkar Hospital
Apollo Clinics, Mumbai
MOHFW Eclypsis
Apollo Hospital, Bilaspur
Micronutrient Initiative ICICI LOMBARD
L.V. Prasad Eye Hospital, Hyderabad
NACO ICICI Prudential
Manpower Consultancy, Mumbai
NMMC- Navi Mumbai Municipal ICICI SIG
Corporation
Global Hospitals
John Hopkins
PATH India
Max Hospital, Saket, New Delhi
UNICEF
PATNI Computers
MIMSR & YCRH, Latur
UNFPA
Sight Savers International
State health systems resource centres
Syntel
Emergent Meditech India Pvt. Ltd.
13 14

10. CURRICULUM (with Credits)
Semester Course Title Credits
MASTER OF FC 1 Understanding Society 2
HOSPITAL FC 3 Development Experience, State, Social Conflict and Change 2
ADMINISTRATION SFC 1 Social Science Perspectives on Health 2
SFC 2 Basic Economics and Health Economics 3
BC 1 Principles of Health Services Management 2
I BC 2 Evolution of HealthCare Services 2
BC 3 Research Methodology I ( Quantitative Research Methods) 2
BC 4 Organizational Behaviour 2
BC 5 Introduction to Epidemiology and Biostatistics 2
BC 6 Financial Accounting 2
BC 7 Research Methodology II ( Qualitative Research Methods) 2
Total 23
BC 8 Human Resources Management and Labour Legislation 2
BC 9 Materials Management 2
BC 10 Operation Research 2
II HO 1 Management Accounting 2
HO 2 Organisation and Administration of Supportive Services 3
HO 3 Organisation and Administration of Clinical and Superspeciality Services 2
First Internship (6 weeks) 8
Total 21
BC 11 Health Insurance 2
BC 12 Strategic Management in Health Care Settings 2
HO 4 Hospital Planning 2
INTRODUCTION III HO 5 Legal Framework for Hospitals 2
HO 6 Systems Development and Information Resource Management in Hospitals 3
Master of Hospital Administration programme addresses the professional managerial skills required for leadership roles in the hospital
HO 7 Management of Medical Staff, Clinical Services and Medical Committees 2
sector through training in planning, operational management and project management of hospitals. The programme lays special
Second Internship ( 6weeks) 8
emphasis on financial management, costing, systems development and information resource management.
Total 21
The course gives weightage to both theoretical and hands-on learning. While classroom learning through participation in HO 8 Medical Technology Management 2
discussions, case studies, presentations, and the like emphasize conceptual clarity, practical inputs are provided through the rigorous HO 9 Quality Management 2
internships. These complement classroom learning, throwing light on the practical dimension of the profession. The insights that
HO 10 Marketing Management 2
emerge out of such an experience make students conceptually strong and successful in practice of the profession.
IV HO 11 Financial Management 2
Students of the Master of Hospital Administration programme find jobs in managing a variety of specialised services in hospitals — HO 12 Business Development Strategies 2
both in the private and government sectors. Their job sketches include managing various departments of large hospitals as well as Internship (6 weeks) 4
planning and designing new services and new hospitals. In the past, students have found employment in leading corporate, Project Report 4
government and trust-run hospitals all over the country. Apart from hospitals the students also take up varied roles in consultancy Total 18
firms, Healthcare IT, retail healthcare and health insurance sector.
GRAND TOTAL 83
TISS pioneered health and hospital administration programmes in the country and continues to remain an innovator in curriculum and
delivery.
15 16

11. INTERNSHIPS:
Qualification Profile
Students of hospital administration undergo three rigorous internships during the course of their two year study period. Each
internship is of the duration of 5 weeks and is carried out at the end of the second, third and fourth semesters respectively.
Students are placed in public, trust and corporate hospitals respectively so as to help them understand nuances of varying natures
of health care set ups. The internships are designed in a methodical and well coordinated manner such that the first internship MBBS 29%
exposes students to basic departments of the hospital, its preliminary functioning and the associated managerial inputs. Students BAMS 20%
are expected to study 2 medical and 2 non-medical departments during this phase followed by a relevant case study of their
BHMS 8%
interest. The internships to follow constitute analyzing real time cases which provide the student an opportunity to enhance
business process capabilities. Each semester that follows an internship allows the student to apply concepts imbibed during the BSc 8%
course work in real time. It helps them draw collaterals between theory and its conceptual application in the real world. BDS 11%
BPT 9%
During the first internship students are placed in public hospitals or larger trust hospitals across Mumbai namely; Asha Parekh
Hospital, Holy Spirit Hospital, BARC Hospital, Raheja Hospital, Sushrusha Hospital, Inlaks Hospital, D. Y. Patil Hospital, Nair Hospital,
Btech 3%
MGM Hospital Vashi, TATA Memorial Hospital, Elizabeth Hospital, BSES MG hospital, Prince Aly Khan Hospital, Holy Family Hospital, BBA 3%
KEM Hospital, Cooper Hospital, Bhabha Bandra Hospital, Rajawadi Hospital.
Nursing 9%
For the second internship students are placed in renowned Trust Hospital across the country namely; CMC Vellore, CMC Ludhiana,
Sir Ganagaram Hospital, Aditya Birla Hospital, P.D. Hinduja National Hospital and Medical Research Centre, Breach Candy Hospital
Trust etc.
The third internship brings with itself a test of the student’s capabilities to adapt and produce results in a relatively new
environment. Students are placed in corporate hospitals all over India namely; Apollo Group of Hospitals, Fortis Group of Hospitals,
Max Group of Hospitals, Manipal Group of Hospitals etc.
The final block internship towards the end of the curriculum entails every student to work in any healthcare organization of their Work Experience Profile
choice, without any compensation, for a period of 1 month. This internship reiterates the ethos of the institute that is ingrained in
each student – service to the society. Though the students have been well placed before the period of this internship, they
contribute their theoretical and practical skills to the organization.
Freshers 11%
Less Than 1 yr 31%
1-2 yrs 20%
PROJECT: 2-3 yrs 23%
Project work is an important academic requirement for the hospital administration students.This is undertaken by the students
3-5 yrs 9%
according to their interests and under the guidance of the faculty . The compulsory project work gives the students an opportunity
to explore their interests, apply their knowledge and gain personal experience by tackling real problems. It gives them a window to Above 5 Years 6%
innovate and create implementable and practical business enhancing models. The project work demands involvement in terms of
problem identification, data collection, analysis and interpretation, and preparation of action plans.
It helps them carve a niche for themselves where they can build on preliminary ideas and go on to specialize in the field, if they so
wish. Project evaluation exercises are carried out at regular intervals to permit systematic assessment and streamlined guidance.
17 18

12. Research Project: Brand Recognition of a hospital and designing of promotional strategies. Research Project: Medical Tourism Strategy for a Multi-superspeciality Hospital
Summer internship: Sai Shree Orthopedics Multispeciality& Joint Replacement centre, Pune Summer Internship: Medanta Medicity, Gurgaon
Training programme for Business Development Executives. Configuration and Implementation of Operation Theatre module of Hospital Information System
(HIS) in the Hospital.
Internship: B.C.J Hospital & Asha Parekh Research Centre
Detailed study with recommendations of-CSSD, Laundry & linen Department. Internship: S. L. Raheja Hospital, Mumbai
Feasibility study to set up in-house laundry for the same hospital (110 beds). Detailed Departmental Study of Diabetic Clinic (Inpatient & Outpatient), Artificial Kidney Dialysis
(AKD) unit, Human Resource (HR) Department and Medical Records Department (MRD)
Case study – Reasons for Leave without Pay (LWP) amongst Housekeeping staff in the Hospital
Experience:
Worked as Clinic Manager for 1 ½ years with Nutrition and Wellness (A chain of Wellness
Dr. Amit Dhage Clinics), Delhi.
Dr. Deepti Mehtani
Age: 24 years Age: 30 years Worked as Project Manager for 3 ½ years, Varuni Healthcare Private Limited, Delhi.
Qualification: B.P.T Qualification: B.A.M.S.
Research Project: A study on the role of public relation activities of hospitals on the patients’ Research Project: Planning an assisted reproductive techniques centre.
hospital choice decisions.
Summer internship: Armed Forces Medical College, Pune.
Summer internship: SCS Hospital, Mangalore, Karnataka. Study of biomedical waste management practices in a tertiary care hospital.
Analyzing the effectiveness of current systems and practices to maximize efficiency, customer
satisfaction & revenues at SCS Hospital Internship: Inlaks General Hospital, Mumbai.
Study of ICU, OT, Accounts and Stores.
Internship: Bhabha Atomic Research Centre Hospital Restructuring the laundry and linen department of the hospital.
Detailed study with analysis and recommendations for medical records department, hospital
stores, ward management and physiotherapy department. Experience:
Critical study of security arrangements at BARC Hospital Worked in Kotbagi Hospital, Pune as a medical officer for 2 years.
Worked as a private practitioner for 1 year.
Experience:
One year experience in managing a clinic and as a homoeopathic practitioner.
Dr. Deepthi Alle Dr. Manisha Shah
Age: 26 years Age: 29 years
Qualification: B.H.M.S Qualification: M.B.B.S
Research Project: Utilization of laboratory services in a private hospital Research Project: Effective Utilization of Medical Equipments (MRI) along with Patient Assess-
ment needs and their Satisfaction using MRI
Summer Internship: Parakh Hospital, Mumbai
Time motion study on admission & discharge process in Parakh hospital Summer Internship: BKS Hospital, Bellary.
Designing, Planning, Purchasing and Installation of CathLab
Organization: K.E.M hospital, Parel. Mumbai.
Detailed study of OPD & blood bank department Internship: B.Y.L Nair Charitable Hospital, Mumbai
Detailed study of dietetics & physiotherapy unit of hospital Study of the present security system and up gradation of the same
Feasibility of Roof top Helipad at Nair Hospital
Experience:
Worked as a medical officer in ICU & wards for one year in a private hospitals Experience:
Associated with Sanjeevani clinic as an Ayurvedic Consultant for 8 months. Worked as Administrative Officer at Hotel Rameswari, Bellary for 1 Year
Worked as Part Time Consultant at Neela Dental Clinic, Bellary for 1 Year
Dr. Trupti Kamble Dr Jaikishen S Agiwal
Age: 26 years Age: 26 years
Qualification: B.A.M.S. Qualification: B.D.S.
19 20

13. Research Project: Relationship between Employee Job satisfaction and Performance. Research Project: Utilization of Radiological Services/Equipment of a tertiary hospital
Summer Internship: Jupiter Hospital, Mumbai Internship: Tata Memorial Hospital, Mumbai
Worked on the content for Jupiter Hospital’s Website. Detailed study with critical analysis and recommendations of CSSD, Operation Theatre,
Conducted an Organizational Climate Survey for the Human Resources Department. Radiodiagnosis, and Biomedical Waste Department
Functional Analysis of Medical Records Department with recommendations for improvement
Internship: B.D. Petit Parsee General Hospital
Detailed Departmental study of Female Free Ward, Outpatient Department and Pathology Experience:
Laboratory. 2 years work experience in Healthcare BPO.
Study of discrepancies and shortages issues in Medical Stores.
Experience:
Sanda Wellness Pvt Ltd as Wellness Consultant for a period of 5 months
Dr. Kamlesh Ahire
Mr. Lalhmangaih hauzel
Age: 26 years
Age: 25 years
Qualification: B.A.M.S.
Qualification: B.Sc (Chemistry
Honours), Certificate in Computer
(APTECH Computer Education)
Research Project: Evidence based redesigning of ICU’s and their guidelines
Research Project: Strategic Human Resource Recruitment Planning in Hospital
Summer Internship: Breach Candy Hospital, Mumbai | Nova Medical Center, Bangalore Internship: Holy Family Hospital, Mumbai
Business Process Reengineering for Booking Office Detailed studied with recommendations for Operating Theater, Casualty Department, Biomedical
HMIS Utilization for Front Office Department and Medical Records Department
Time Motion study of Discharge process Patients’ waiting time analysis
Feasibility of HMIS in pharmacy
Market study for Nova Medical Center
Experience:
Associate Hospital Administrator, Ganta Methodist Hospital, Liberia
Internship: B.Y.L Nair Charitable Hospital Business Manager, Ganta United Methodist Mission Station, Ganta, Liberia
Detailed Department study of surgical suite, Outpatient department, Central Sterile Supply and
Medical Records Department.
Ward wise study of Nurses Job satisfaction and recommendations.
Dr Jaya Khushalani
Lawrence Leaye Tozoe, II
Age: 24 years
Age: 38 years
Qualification: M.B.B.S.
Qualification: B.B.A
Research Project: Facility Planning of an Ophthalmic Day Care Centre
Research Project: Study on the efficiency and utilization of HMIS in a tertiary care hospital.
Internship: Mahatma Gandhi Mission Hospital, Mumbai
Summer Internship: Wockhardt Hospitals, Nagpur
Detailed study with recommendations for departments: Front desk, Reception, OPD, AKD,
Value analysis of the store inventory of the Wockhardt Heart Hospital with key factors pertaining
Housekeeping and Bio-Medical Waste management.
to consumption and revenue pattern.
Training Module for Medical and Para-medical Staff of the Universal Precautions and handling of
Bio-medical waste.
Internship: S L Raheja Hospital, Mahim, Mumbai
Detailed study with recommendations for ICU, Oncology department, Stores and CSSD.
Experience:
Time motion study on communication between ward and pharmacy.
Non-Academic Junior Resident at Smt.SuchetaKriplani Hospital, Kalawati Saran Hospital and
associated hospitals, New Delhi in following departments:
Experience:
- Anaesthesia - 6 months
Worked at GKK Physiotherapy Center (CGHS empanelled), Nagpur as Physiotherapist for
- Bio-chemistry - 2 months
two years.
Dr. Kavita Mosalpuria
Dr. Neha Bhagatkar
Age: 27 years
Age: 26 years
Qualification: M.B.B.S.
Qualification: B.P.T
21 22

14. Research Project: Hospital Preparedness for JCI Accreditation with respect to Patient Safety Research Project: Study of lead times for surgical intervention and its impact on the stakeholders
Standards at P.D. Hinduja National Hospital, Mumbai.
Summer Internship: Armed Forces Medical College, Pune
Summer Internship: P.D. Hinduja National Hospital Conducting a feasibility study for establishing a CSSD in an 1100 bedded hospital and planning for
Conducted a detailed study for developing a Patient Movement Tracking System using the same.
Barcodes/RFID for Inpatients for the Business Process Re-engineering Department [BPR].
Internship: BSES MG Hospital, Mumbai
Internship: BSES MG Hospital, Mumbai Detailed study of the Pharmacy, Operation Theatre, Blood Bank and In-patient Department.
Detailed study with recommendations on AKD, Physiotherapy & Rehabilitative Centre, Stores & Study on waiting time for OPD patients
Purchase Department, Radiology Department. Case Study on the assessment of qualitative aspects of the Public-Private Partnership Model of the
Case Study: Planning of CathLab with attached I.C.C.U hospital
Experience:
Worked as a Clinician for 3 months Experience:
Dr. Nikhil Yadav Dr Nitiraj Gandhi
Age: 25 years Age: 25 years Worked as a Physician Assistant in an ICU for a period of four months
Qualification: B.D.S. Qualification: B.A.M.S.
Research Project: Challenges to the implementation of quality standards in a hospital Research Project: Time & Motion Study in Casualty of a Tertiary Care Hospital
Summer Internship: Nova Medical Centres, Bangalore Internship: Holy Family Hospital, Mumbai
Time and Motion Study of surgical patients Detailed Departmental Study of ICU, BloodBank, Pathology Lab, Kitchen & OPD services
Study on Operating Room utilization and efficiency standards Case study – Waiting time for discharge from various wards.
Study on consumables and medicines costs for surgical procedures
Cost analysis of Laboratory Services Experience:
Worked as panel doctor with Hindustan Petroleum Corp Ltd for 2years.
Internship: Smt BCJ Hospital and Asha Parekh Research Centre, Mumbai Panel doctor for Mumbai Cricket Association for Ranji Trophy & Kanga League Matches.
Feasibility study for setting up of an In-house laundry department
Experience:
1 year and 2 months as a Medical Officer at Adventist- Wockhardt Hospital, Surat
Ms. Dr Milan D Choksey Dr. Pawan Redkar
Age: 25 years Age: 27 years
Qualification: M.B.B.S. Qualification: M.B.B.S., D.H.A.,
A.F.I.H.
Research Project: Research Project: Gap analysis and quality improvement of hospital as per NABH Research Project: Developing a Cost Information System for hospital
Accreditation Guidelines
Summer Internship: Reliance Life Insurance
Summer Internship: Sterling Hospitals Limited, Ahmedabad, Care BMW Incineration, Ahmedabad Was involved in reduction of TAT in the receipt of medicals at the Head Office
A study on process of “Planning and commissioning of a tertiary care Hospital”- Sterling Hospitals,
Ahmedabad
Equipment and Manpower planning for Sterling Hospital, Bhavnagar Internship: BARC Hospital, Mumbai
A Study on Monitoring and handling of Biomedical Waste Management for hospitals at Care BMW Detailed study of Laundry, Kitchen, Emergency and Surgical wards.
Incineration, Ahmedabad Detailed study on the role of Biomedical engineers in the procurement of equipments.
Internship: B.Y.L Nair Charitable Hospital, Mumbai Work Experience:
Detailed study of the MICU, Blood Bank, Purchase and Stored Department and Labour Ward.
Worked as Technical Associate with TechMahindra Ltd, Pune for 2 years.
Feasibility of In House Laundry & House Keeping Department in Hospital
Experience:
Dr Nikisha Modi Worked with Adventist Wockhardt Hospital Surat as a physiotherapist from March 2008 to Ms. Pracheta Das
Age: 24 years February 2009 and as a part-time observer in Hospital Administration Department from Age: 25 years
August 2008 to November 2008
Qualification: B.P.T Worked at Mahavir Health and Medical Relief Society as a Cardio and Pulmonary Physiotherapist Qualification: B.Tech ( Information
from April 2008 to July 2008 Technology)
23 24