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The Compass LifeWatch
A Medical Device for the
Elderly Living with Alzheimerā€™s
Emily Eickhoff, Alex Pugnali, Chris Shultz,
Rachel Terveer, Conor Ward
ENP 161 - Team C
Cambridge Consultants RFP
Cambridge Consultants is seeking a partner to:
1. Conduct research on the tensions between elderly users
and current internet-enabled devices and applications.
1. Identify aspects of user interfaces that appeal to
elderly consumers.
1. Identify application features that will encourage the
elderly with chronic health conditions to use health
monitoring applications on their personal devices.
1. Synthesize these findings by developing a health
monitoring system.
Internet-enabled devices (tablets,
smartphones, laptops, etc.) are becoming
increasingly common and have promising
applications in health monitoring.
http://www.textually.org/textually/archives/2012/01/31/iphone-medical-apps.jpeg
ā— Assuming R&D can close the gap between
elderly people managing diseases and their
internet-enabled devices, this demographic
represents an immense market, as elders
typically consume the most health care
services.
Technology & HealthCare
Technology Barrier
The elderly population exhibits
resistance in adapting to the changing
technology
Physical design aspects are difficult
for older users to operate
Elderly users have small knowledge
base and comfort when using
internet-enabled devices.
Frequently harbor greater distrust of
these devices and their
applications.
System Requirements
1. Medication administration device
1. Accompanying interface for internet-enabled
devices
To remind users to take their medication
To provide users information relevant to their
treatment (e.g., dose history, adherence
statistics)
Problem State
Alzheimerā€™s Disease (AD)
AD causes gradual cognitive
deterioration, resulting in
increased agitation, memory loss,
anxiety, stress, confusion, etc.
Medication adherence
Memory loss causes AD patients
to forget to take their
medication.
Organizational habits
Memory loss causes AD patients
to misplace their belongings. http://rewireyourbrainforlove.com/wp-content/uploads/2012/03/MemoryLoss_Senior_female.jpg
Potential User Needs
Medication Reminders
Appointment/Schedule
Reminders
Medication Delivery
Assistance
GPS Tracking Device
http://www.imedicalapps.com/2014/09/apple-watch-diabetes-care/
Market Analysis
http://misfit.com/products/shine?locale=en
Market Analysis
Comfort Zone Automatic Pill Dispenser
User Needs Analysis
Participants
We interviewed people whom we personally
know, all of whom were 60+ years old
Paula - experience caring for elderly
people dealing with cognitive impairment
and memory loss
Bob - Director of Community Outreach at
Right at Home Boston Metro West,
experience working with dementia and
Alzheimerā€™s patients and their
caregivers
Laura - Current hospice nurse, significant experience in caregiving field
Cora - Retired nurse at a nursing home, significant experience in
caregiving field
Gary and Janet - director of rowing at Tufts University, Sports Medicine
trainer - both have experiences with caring for elderly parents in
physical and cognitive decline
Patient Results
General Requirements:
Gender neutral accessory
Low Price
Sensitive to Privacy (no loud alerts)
Confirmation/validation screens to avoid ā€œFear
Factorā€
Hardware Requirements:
MUST NOT BE: cumbersome, obtrusive
MUST BE: simple, lightweight, fashionable,
durable
Software Requirements:
MUST BE/HAVE: simple, high contrast, large
font, easy to navigate, low info density,
intuitive steps (fewer = better), common
terminology
Caregiver Results
Our system must:
Provide medication reminders
Provide information on the patientā€™s
biotelemetry (heart rate, blood pressure,
etc.)
Have a simple design
Prioritize caregiversā€™ needs
Many patients will be unable to use our
system independently
Average caretaker age is 40-60 years
Administer all of the patientā€™s medications
Many patients take supplemental meds to
mitigate the side effects of their
Alzheimerā€™s meds
Warn patients/caregivers to avoid substances and
situations that might trigger adverse
responses to medications.
Provide transparency of treatment
Concept Generation
Hardware
Must contain and deliver
pills
Must be housing for
software
Should be small and
lightweight
Should be fashionable
Should be sturdy/robust
Watch Face
Four essential components:
1. typeface (or font)
2. color scheme
3. type of information (textual vs. graphical)
4. type of clock face (digital vs. analog)
Caregiver Software
Task Analysis and Risk Assessment
Prototypes
Hardware Prototype
Watch Face Prototype
Watch Face Prototype
Watch Face Prototype
Watch Face Prototype
Watch Face Prototype
Caregiver Software Prototype
Usability Testing
Hardware Participants
5 participants from independent
living section of Brookhaven
Assisted Living Center
All participants interacted with
technology daily - laptop or
iPad and a smartphone regularly
Tested the size of the watch face, the material of the
watch band, the font/color/size/icons associated with
the interface of the watch face
Overall findings - general agreement with few differing
opinions
Hardware Interface
Preferred features:
ā— Smallest, lightest watch face possible (depending on
meds)
ā— Black sans-serif text on a white background
ā— Medium/high screen brightness (based on the iPhone
settings)
ā— Alerts - vibration (SOS) preferred (short intense
vibrations followed by longer vibrations)
ā— Combination of textual and graphical information
ā— Digital watch face with date
ā— Right-handed vs. left-handed users ā†’ we decided to only
design this watch to be worn on a personā€™s left wrist
Caregiver Participants
5 participants
All currently undergraduates at Tufts University, between
20-22 years of age
Advantages:
i. all have extensive experience with modern mobile
technologies
ii.all have the potential of becoming caregivers in the
future.
Disadvantages:
i. may not represent current caregiver population
Caregiver Software
Findings
Home screen was not helpful to all caregivers, only medical
professionals
could incorporate access to other relevant healthcare
professionals
Participants were able to navigate the software effectively
and efficiently
the only exception was the Validation pop-up, which some
participants expected to be accessible within the
ā€œPrescriptionsā€ tab
Participants affirmed that a push notification to the
caregiverā€™s internet-enabled device would be an effective
means of reminding them that medication was due
Redesigns
Hardware Redesign
Hardware Redesign
Hardware Redesign
Software Redesign
General Findings
font, color scheme,
and sizing liked
easy Emergency
access button
remove ā€œvintageā€
tagline
Software Redesign
Vitals:
change blinking
light color
improve beats/min
trend graph
show deviation
from normal heart
rate
Software Redesign
Prescriptions:
incorporate pill image in list
include instructions to click a medication
Software Redesign
Location:
Label red icon
Include quick access
directions to the
patient
fastest route from
the caregiver to
the patient
Calendar:
Pop-up reminder about
upcoming event
push notification to
phone
Increase contrast ratio
of text and background
color
Future Directions and Limitations
Future
Functional final prototype
Additional design iterations
Another usability test with more
participants
Additional client meetings
Greater implementation of usability
results - more time
Limitations
Obtaining user needs participants
Diagnosing difficulties of Alzheimerā€™s
Disease (denial)
Validating medication delivery
Determining ratio of watch face & wrist
size to pill size and number
Conclusion
The LifeWatch Solution
Peace of mind for caregivers with
telemetry options
Reliable, robust, and intuitive system
Medication reminders
Medication administration
Maintain quality of life
& independence
Modern Technology with a Vintage Feel
Questions

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Final enp161 presentation to class

  • 1. The Compass LifeWatch A Medical Device for the Elderly Living with Alzheimerā€™s Emily Eickhoff, Alex Pugnali, Chris Shultz, Rachel Terveer, Conor Ward ENP 161 - Team C
  • 2. Cambridge Consultants RFP Cambridge Consultants is seeking a partner to: 1. Conduct research on the tensions between elderly users and current internet-enabled devices and applications. 1. Identify aspects of user interfaces that appeal to elderly consumers. 1. Identify application features that will encourage the elderly with chronic health conditions to use health monitoring applications on their personal devices. 1. Synthesize these findings by developing a health monitoring system.
  • 3. Internet-enabled devices (tablets, smartphones, laptops, etc.) are becoming increasingly common and have promising applications in health monitoring. http://www.textually.org/textually/archives/2012/01/31/iphone-medical-apps.jpeg ā— Assuming R&D can close the gap between elderly people managing diseases and their internet-enabled devices, this demographic represents an immense market, as elders typically consume the most health care services. Technology & HealthCare
  • 4. Technology Barrier The elderly population exhibits resistance in adapting to the changing technology Physical design aspects are difficult for older users to operate Elderly users have small knowledge base and comfort when using internet-enabled devices. Frequently harbor greater distrust of these devices and their applications.
  • 5. System Requirements 1. Medication administration device 1. Accompanying interface for internet-enabled devices To remind users to take their medication To provide users information relevant to their treatment (e.g., dose history, adherence statistics)
  • 6. Problem State Alzheimerā€™s Disease (AD) AD causes gradual cognitive deterioration, resulting in increased agitation, memory loss, anxiety, stress, confusion, etc. Medication adherence Memory loss causes AD patients to forget to take their medication. Organizational habits Memory loss causes AD patients to misplace their belongings. http://rewireyourbrainforlove.com/wp-content/uploads/2012/03/MemoryLoss_Senior_female.jpg
  • 7. Potential User Needs Medication Reminders Appointment/Schedule Reminders Medication Delivery Assistance GPS Tracking Device http://www.imedicalapps.com/2014/09/apple-watch-diabetes-care/
  • 9. Market Analysis Comfort Zone Automatic Pill Dispenser
  • 11. Participants We interviewed people whom we personally know, all of whom were 60+ years old Paula - experience caring for elderly people dealing with cognitive impairment and memory loss Bob - Director of Community Outreach at Right at Home Boston Metro West, experience working with dementia and Alzheimerā€™s patients and their caregivers Laura - Current hospice nurse, significant experience in caregiving field Cora - Retired nurse at a nursing home, significant experience in caregiving field Gary and Janet - director of rowing at Tufts University, Sports Medicine trainer - both have experiences with caring for elderly parents in physical and cognitive decline
  • 12. Patient Results General Requirements: Gender neutral accessory Low Price Sensitive to Privacy (no loud alerts) Confirmation/validation screens to avoid ā€œFear Factorā€ Hardware Requirements: MUST NOT BE: cumbersome, obtrusive MUST BE: simple, lightweight, fashionable, durable Software Requirements: MUST BE/HAVE: simple, high contrast, large font, easy to navigate, low info density, intuitive steps (fewer = better), common terminology
  • 13. Caregiver Results Our system must: Provide medication reminders Provide information on the patientā€™s biotelemetry (heart rate, blood pressure, etc.) Have a simple design Prioritize caregiversā€™ needs Many patients will be unable to use our system independently Average caretaker age is 40-60 years Administer all of the patientā€™s medications Many patients take supplemental meds to mitigate the side effects of their Alzheimerā€™s meds Warn patients/caregivers to avoid substances and situations that might trigger adverse responses to medications. Provide transparency of treatment
  • 15. Hardware Must contain and deliver pills Must be housing for software Should be small and lightweight Should be fashionable Should be sturdy/robust
  • 16. Watch Face Four essential components: 1. typeface (or font) 2. color scheme 3. type of information (textual vs. graphical) 4. type of clock face (digital vs. analog)
  • 18. Task Analysis and Risk Assessment
  • 28. Hardware Participants 5 participants from independent living section of Brookhaven Assisted Living Center All participants interacted with technology daily - laptop or iPad and a smartphone regularly Tested the size of the watch face, the material of the watch band, the font/color/size/icons associated with the interface of the watch face Overall findings - general agreement with few differing opinions
  • 29. Hardware Interface Preferred features: ā— Smallest, lightest watch face possible (depending on meds) ā— Black sans-serif text on a white background ā— Medium/high screen brightness (based on the iPhone settings) ā— Alerts - vibration (SOS) preferred (short intense vibrations followed by longer vibrations) ā— Combination of textual and graphical information ā— Digital watch face with date ā— Right-handed vs. left-handed users ā†’ we decided to only design this watch to be worn on a personā€™s left wrist
  • 30. Caregiver Participants 5 participants All currently undergraduates at Tufts University, between 20-22 years of age Advantages: i. all have extensive experience with modern mobile technologies ii.all have the potential of becoming caregivers in the future. Disadvantages: i. may not represent current caregiver population
  • 31. Caregiver Software Findings Home screen was not helpful to all caregivers, only medical professionals could incorporate access to other relevant healthcare professionals Participants were able to navigate the software effectively and efficiently the only exception was the Validation pop-up, which some participants expected to be accessible within the ā€œPrescriptionsā€ tab Participants affirmed that a push notification to the caregiverā€™s internet-enabled device would be an effective means of reminding them that medication was due
  • 36. Software Redesign General Findings font, color scheme, and sizing liked easy Emergency access button remove ā€œvintageā€ tagline
  • 37. Software Redesign Vitals: change blinking light color improve beats/min trend graph show deviation from normal heart rate
  • 38. Software Redesign Prescriptions: incorporate pill image in list include instructions to click a medication
  • 39. Software Redesign Location: Label red icon Include quick access directions to the patient fastest route from the caregiver to the patient Calendar: Pop-up reminder about upcoming event push notification to phone Increase contrast ratio of text and background color
  • 40. Future Directions and Limitations Future Functional final prototype Additional design iterations Another usability test with more participants Additional client meetings Greater implementation of usability results - more time Limitations Obtaining user needs participants Diagnosing difficulties of Alzheimerā€™s Disease (denial) Validating medication delivery Determining ratio of watch face & wrist size to pill size and number
  • 41. Conclusion The LifeWatch Solution Peace of mind for caregivers with telemetry options Reliable, robust, and intuitive system Medication reminders Medication administration Maintain quality of life & independence
  • 42. Modern Technology with a Vintage Feel

Editor's Notes

  1. Chris
  2. Chris
  3. Chris
  4. Chris Ex: small size of smartphones - easy to lose, fragile if drop, screens difficult to read, compact touch interfaces are challenging to use Less likely to bundle new applications with their devices
  5. Chris
  6. Chris
  7. Chris how do you design a device that is easy to use for someone whose mind is progessively slipping to use?
  8. Emily
  9. Alex - Software Conor - Hardware
  10. Rachel
  11. Rachel
  12. Rachel
  13. Rachel
  14. Alex
  15. Alex
  16. Conor
  17. Emily
  18. Rachel explain ALARP
  19. Alex
  20. Alex
  21. Conor
  22. Conor
  23. Conor
  24. Conor
  25. Conor
  26. Emily
  27. Rachel
  28. Rachel
  29. Conor
  30. Conor
  31. Conor
  32. Alex
  33. Alex
  34. Alex
  35. Alex
  36. Emily
  37. Emily
  38. Emily
  39. Emily
  40. Rachel
  41. Chris
  42. Alex Overall goal = accomplished
  43. Chris