Enam Murshed worked as a Senior Customer Services agent for British Airways from August 2000 to July 2008. He worked in customer service at the airport, dealing with all aspects of passenger operations and had particular responsibility as Turnaround Coordinator. He had strong interpersonal skills and a warm, friendly disposition that enabled him to effectively handle difficult situations. Always honest, reliable, efficient and dependable in his duties, he was a pleasure to have in the workplace. He made a valuable contribution to the success of the British Airways team in Dhaka. The airport manager wishes him all the best for personal happiness and success.