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University of illinois
     at ChiCago
Coordinators      • Eric Strathmann, Tom Godawski, and Brenden Dougherty


    Research        • Chris Schremser, Jialiang Wei, and Perry Li


   Advertising      • Jose Valles, Eric Strathmann, and Tom Godawski


Campaign Strategy   • Aishah Chaudhry, Beena Patel, Maja Markovic, and Patricia Ruhnke


 Public Relations   • Laura Baller, Chris Wiszowaty, Salvador Lomeli, and Ronen Polinovsky


     Finance        • Stanislav Rodionov, Ola Khomyk, and Dave McAndrew


Published Reports   • Will Cain, Erika Wysaski, and Alice Gorodetsky
Increase the number of competitive candidates for
     Special Agent and Professional Staff positions


Increase awareness and consideration within your target
market of FBI Special Agent and Professional Staff career
                      opportunities


    Increase awareness and participation in the FBI’s
                 Internship programs



  Generate creative marketing strategies for future FBI
                 recruiting campaigns
Campaign     Public               Published
Research   Advertising                           Finance
                          Strategy   Relations              Reports
Secure Your Future
Conduct, analyze, and scrutinize pre and
post-campaign surveys


    Report key findings that are of benefit for
    other departmental decisions


         Determine target market’s familiarity and
         perceptions of the FBI as an employer


             Evaluate the success of the campaign using
             post-campaign primary research
Pre-Survey

Sample of 330 students surveyed

48% Male, 52% Female

55% Fluently speak another language

                                                Post-Survey

                                  Sample of 340 students surveyed

                                  52% Male, 48% Female

                                  56% Fluently speak another language
Field of Study
Other (LAS, Sociology, Psychology, etc.) – 30%
                                                                                   14%

Sciences – 14%                                                      30%                       10%

                                                                                              4%

Accounting/Finance – 14%                                     4%
                                                                                              3%

                                                                  13%                   14%
                                                                          3% 5%
Engineering – 13%                                       Accounting/Fin            Internationa Stu
                                                        Mgmt                      Mkt
International Studies – 10%
                                                        Sciences                  Econ
                                                        Foreign Language          Engineering
               Education Level                          Military Exp              Other
                                 Undergrad

         13%
                                 Post Graduate
                                 Degree
                                                       84% of those surveyed are
                                 Professional Degree
                 84%                                   undergrads
                                 Graduate Student
Most Frequent Languages Spoken at
Top Foreign Languages:
                                               UIC other than English
Spanish (31%)                      35%    31%
                                   30%
Chinese (17%)                      25%
                                   20%
                                                17%
                                   15%                11% 9% 9%
                                                                  5% 5% 4% 3%
Polish (11%)                       10%
                                    5%                                        1% 1% 1% 1% 1%
                                    0%




               Ethnic Background
                                                                  Top Three Ethnicities:
          3%
               6%    14%            African American
                                                                  Caucasian (32%)
    23%                             Hispanic
                           21%
                                    Caucasian
                                                                  Asian (23%)
                                    Asian
               32%
                                    Pacific Islander
                                                                  Hispanic (21%)
                                    Other
What is the best means to reach you
                                                                            The three best ways to reach students
     with info regarding campus                                             regarding Campus Activities are:
           activities/events?
                                                                            Email (90%)
        90%
100%
 80%               39%   38%
 60%                           23%                                          Word of Mouth (39%)
 40%                                 12%   12%   6%   3%
 20%
  0%
                                                                            Posters/Flyers (38%)




  The areas where students spend most of
  their time:
                                                      Where do you spend the majority of
                                                            your time on campus?
  Quad (32%)

                                                                       9%                                  Quad
                                                                 16%              32%
  Library (31 %)                                                                                           Library
                                                       17%
                                                                                                           Inner Circle
  Inner Circle (25%)                                                                       31%             BSB
                                                           24%
                                                                                                           Rec Center
                                                                            25%
                                                                                                           Other
                                                                                                           Montgomery
Top three modes of transportation used by
                      Mode Of Transportation                             UIC students:
                     4%    5%                Cta
                                             Metra                       CTA (35%)
                9%                    35%
                                             Personal
         16%                                 Live Near Campus
                                                                         Personal (20%)
                                             Other
                          20%   11%
                                             Bicycle
                                             UIC Shuttle Bus             Live Near Campus (16%)


                                                             IMPORTANT FACTORS WHEN CHOOSING A JOB
The top three most important factors when              330
choosing a job include:                     350
                                            300               239 234
                                            250                         191
                                            200
Salary (100%)                               150
                                            100                               64     61   61
                                             50                                                25   20   5   13      5
                                              0
Health Care (72.5%)


Job Security (71%)
Pre-Campaign                           Post-Campaign
Have You Ever Heard of                Have You Ever Heard of
  www.fbijobs.gov?                      www.fbijobs.gov?

              38%                                      51%
                             Yes                                    Yes
62%                                      49%
                             No                                     No



•Of the students surveyed51% are now aware of the FBI career
website, compared to 38% prior to the advertising campaign, a 34%
increase in awareness of the career website.
Pre-Campaign                        Post-Campaign
Have You Ever Spoken With         Have you ever spoken with an
    an FBI Recruiter?                    FBI recruiter?
               7%                                           14%

                            Yes                                    Yes
                            No                                     No
      93%                                   86%



   •According to our pre-survey results, only 7% of the participants
   claimed to have ever spoken to an FBI recruiter; after the FBI’s
   advertising campaign, over 14% of the respondents had spoken to a
   recruiter, a 100% increase.
Pre-Campaign                            Post-Campaign
Have you ever considered a                Have you ever considered a
   career with the FBI?                      career with the FBI?


                 40%             Yes
                                               49%                51%        Yes
60%                              No                                          No




 • 40% of the students surveyed Pre-Survey considered a career with the FBI vs. 51%
   of the students surveyed Post-Survey
 • 28% increase in the amount of the respondents considering a career with the FBI
   after our advertising campaign
 •73% of students who considered a career with the FBI between the ages of 18-24
Pre-Campaign                        Post-Campaign
Have you ever been exposed           Have you ever been exposed
  to FBI advertisement(s)?             to FBI advertisement(s)?


                              Yes       48%              52%            Yes
 55%             45%
                              No                                        No




  •Griffin Consulting achieved a 16% increase in exposure to advertisements
  concerning the FBI and their career opportunities
Conduct, analyze, and
                               • 330 pre-campaign surveys collected and analyzed
  scrutinize pre and post-     • 340 post-campaign surveys collected and analyzed
     campaign surveys

Report key findings that are   • Provided PR and Advertising department the best way to
                                 reach target market
    of benefit for other       • Gave Advertising department several key findings to
  departmental decisions         implement in ads



Determine target market’s
                               • 40% more students now have a better knowledge of the FBI
familiarity and perceptions      as an employer due to the campaign
 of the FBI as an employer

Evaluate the success of the    • 28% of the respondents feel better informed about the FBI
   campaign using post-        • 100% more people have spoken to an FBI recruiter
                               • 23% more students visited the FBI website
campaign primary research



                               Secure Your Future
Increase target market’s familiarity with FBI
Internship and career opportunities



     Utilize a variety of promotional methods to
     implement a successful and creative campaign


           Display benefits of the FBI to enhance the target
           market’s perception and consideration of joining
           the FBI


                Enhance the number of competitive, diverse
                candidates from the target market and positively
                show the FBI as an employer of choice
“Follow Your Intuition”

             Main
             Event
            Word of
            Mouth
          Info Booths

      Online Communities

        Press Releases

       Create Print Ads

      Develop Ad Theme

Analyze and Interpret Research
Increase awareness of career opportunities
             using these mediums:


 Poster Ads                                                    Social
                             Press       Viral     Word of
Throughout    Info Booths                                    Networking
                            Releases   Marketing   Mouth
  Campus                                                        Sites
“Secure Your      • Positions FBI careers as an
                  employer who has job security
  Future”            even in uncertain times



“The FBI - It’s    • Positions FBI careers as
  Not Your         adventurous, different, and
                             exciting
Average 9-5”
Advertisement Approval
• 20 Advertisements submitted for approval
• 12 were chosen as the main focus

                          Advertisement Details
•   Consistent templates were used on all advertisements to create coherence
•   Main Event information on bottom border of all advertisements to create awareness
•   Eye-catching advertisements conveyed the benefits and opportunities the FBI offers.
•   Images chosen were diverse in content that tie to our two main slogans

                          Poster Ad Selection
• Four advertisements were chosen to be printed and posted throughout campus
• A total of 40 printed ads, 10 from each chosen advertisement, were strategically posted
  around campus
Over 50% of
 students are now
     aware of
 www.fbijobs.gov


Have you heard of the FBI
    career webisite
   www.fbijobs.gov?
                            Yes
 49%       51%              No
Engineering and Liberal Arts and Sciences account for 57% of those surveyed




                                   Field of Study

                                              14%         10%
                                    30%
                                                            4%
                                      13%       14%
                                                           3%
                              4%
                                            3% 5%

                         Accounting/Fin             Internationa Stu
                         Mgmt                       Mkt
                         Sciences                   Econ
                         Foreign Language           Engineering
                         Military Exp               Other
Foreign Languages
90
80
70
60
50
40
30
20
10
 0




     •44.5% speak Spanish
     •17.5% speak Chinese
Best Way to Reach
         Students Regarding
          Campus Activities
350
300
250
200
150
100
 50
  0




      96.5% of students consider
      email effective

      46.8% of students consider
      posters/flyers effective
56% of students said
   that they were
 exposed to the FBI
advertising campaign
     on campus

Have You Been Exposed to
   the FBI Advertisign
 Campaing "Secure Your
  Future" on Campus?

                      Yes
   44%
            56%
                      No
Did the Advertisements
Increase Your Interest in
        the FBI?

     48%     52%       Yes
                       No




 52% of students said
        that the
  advertisements they
    were exposed to
increased their interest
       in the FBI
Created Main Event awareness




Informed students to visit the FBI
Career website



Informed students of Main
Event info , location, and time
Used FBI T-Shirts as walking advertisements




    Created buzz and awareness of our
       “Follow Your Intuition” event
Banner
 High traffic area at the
                            Focal point of pedestrian
entrance of the Student                                 March 31st – April 2nd
                                     traffic
  Center East building
Phase 1
  Analyzed research
                           “The FBI - It’s Not Your    “Secure Your Future”
results to better target
                            Average 9-5” posters             posters
        students




                               Phase 2
                   Gave out                       Final event
Built interest                  Mass e-mail                       Banner
                 information                         flyer
# of      Per 30                               # of     Per 30   Per                       # of     Per 30
    Location       Posters   min      Per day   Location         Posters    min     day    Location          Posters    min     Per day
                                                Lecture Center
BSB Entrance         2         210      3360                                               Lecture Center
                                                B2                 1        115     1840
                                                                                           E2                  1        65       1040
                                                Lecture Center
BSB Cafeteria        2         110      1760                                               Lecture Center
                                                C North            1        195     3120
Burnham Hall                                                                               F North             1        78       1248
                                                Lecture Center
Entrance             1          65      1040
                                                C South            1        180     2880   Lecture Center
CCC Bulletin 1       1         190      3040    Lecture Center                             F East              1        92       1472
                                                C East             1        215     3440   Lecture Center
CCC Entrance         3         400      6400    Lecture Center                             F West              1        93       1488
                                                C West             1        200     3200
Inner Circle         2         350      5600                                               Stevenson Hall      1        83       1328
                                                Lecture Center
Lecture Center A
                                                D North            1        150     2400   East Campus
North                1          85      1360
                                                Lecture Center                             Dorms               1        250      4000
Lecture Center A
South                1         100      1600    D South            1        110     1760   University Hall     2        300      4800
Lecture Center A                                Lecture Center
                                                                                           UIC Library
East                 1          75      1200    D East             1        115     1840
                                                                                           Front Desk          1        115      1840
Lecture Center A                                Lecture Center
West                 1          83      1328    D West             1        135     2160   Quad                2        786     12580
Lecture Center                                  Lecture Center                             Montgomery
B1                   1         103      1648    E1                 1        96      1536   Ward Lounge         2        31       500

    Totals: 40 posters, 5,258 impressions per 30 minutes, and 584,052 impressions per day
Increase target market’s familiarity     • Analyzed research results and addressed key findings
   with FBI internship and career         • Maximized the number of impressions
            opportunities                 • 584,052 impressions per day



  Utilize a variety of promotional
                                          • Developed attractive promotional material
 methods to implement a successful
       and creative campaign              • 12 ads approved, 20 submitted



Display benefits of the FBI to enhance • Increased awareness of FBI careers amongst the UIC student
 the target market’s perception and      population
   consideration of joining the FBI    • 52% of students surveyed now feel more interested in the FBI


       Enhance the number of
competitive, diverse candidates from • Increased awareness and participation for the Main Event
the target market and positively show • Over 500 students attended on April 2nd, 2009
  the FBI as an employer of choice
Plan and implement an integrated marketing communications
strategy that focuses on increasing awareness of opportunities with
the FBI


      Position the Main Event to the target market through marketing
      mediums to gain maximum exposure and increase attendance


             Encourage participation of target market to seek more information
             about applying at the FBI


                    Generate a positive response regarding career and internship
                    opportunities available within the FBI
Weeks 1-2

• Understood client’s current positioning, messaging, and tactics of their product or service
• Decided on positioning while considering the research findings and knowledge of target market
• Developed a message that grabbed target market’s attention with an effective tagline and
  campaign theme: “Secure Your Future”


Weeks 3-7

• Created tactics that were a part of an Integrated Marketing Communications campaign: Broadcast
  Media, Print Media, Internet and Interactive Media, Event Marketing


Weeks 8-11

• Adapted campaign strategy to the feedback received in the Marketing Strategy Meeting
• Ensured all agency departments’ implementation phase reflected overall
  messaging, positioning, and tactics, based on client approval
• Launched main event centered on exciting career opportunities offered by the FBI, themed:
  “Follow Your Intuition”
Cafeteria projector to
  Word of Mouth                                  Banner displayed in
                              showcase
   Advertising                                   Student Center East
                           advertisements




Informational booths
  set up before and       Posters displayed      Flyers as reminders
   the day of main         around campus            for main event
        event




                         Mass email to UIC       Social networking
Personalized T-shirts
                            students             event invitations
•   Campus TVs                    •   Mass Emails
          •   Projector System              •   Online Social Networks
          •   Information Booths            •   Banner in Student Center East
          •   Flyers/ Posters               •   Inner Circle Exposure

           Best Way to Reach Students                       Leisure Time On Campus
           Regarding Campus Activities
350
300                                                                     13%               Montgomery
250                                                         21%
200                                                                                       Rec Center
150
100                                                                                 20%
 50                                                                                       Quad
  0
                                                      23%                                 BSB
                                                                              10%
                                                                  13%                     Inner Circle
                                                                                          Library


      • Email is the primary way to relay         • 23% of students spend their time in the
         information to UIC students                    Inner Circle between classes
• Booths set up to create awareness
Information     about the upcoming event and
                about FBI careers
   Booths     • Flyers and FBI promotional items
                were distributed to all students




              • Located in high traffic area in
                Student Center East
  Banner      • Displayed during week of main
                event
              • Advertised FBI and main event
• Advertisements and
Campus     details for events on
  TVs      large flat panel TVs in
           heavy traffic areas




                                                   • Massmail
                                      Internet
                                                   • Facebook
                                     Advertising
                                                   • MySpace
Pre-Campaign
                     Have you ever considered
                      a career with the FBI?
Banners   T-Shirts               40%            Yes
                       60%                      No


          Plasma        • Almost 30% increase in
 Flyers
            TVs         considering a career
                        with the FBI
                         Post-Campaign
           Info
Posters              Have you ever considered
          Booths      a career with the FBI?

                          49%          51%       Yes
                                                 No
“Follow Your Intuition”

           Main
           Event
      Word of Mouth

        Info Booths

    Online Communities

       Press Releases

       Create Print Ads

    Develop Ad Themes

Analyze and Interpret Research
Friday     Monday       Tuesday   Wednesday   Thursday
 3/27       3/30          3/31       4/1         4/2

                       Banner
                                  SCE Booth

1st Set of Posters

          2nd Set of Posters

                     Event Posters and Flyers

                         Launch All Ads

        Student Center East Promotions
    (Display TVs, Bulletin Boards, and More)
                                              Main
                                              Event
FBI representatives were present
for student questions and special
      recruiting presentation



 Variety of games and activities




   Giveaways every half hour




Complimentary food and drinks
Event
   Activities
-Foreign Language
 Game
-Geography Game
-Most Wanted
Activity
-Who Wants to be
 an FBI Agent?
 Game
-Sumo Wrestling
• FBI Representatives
• The main attraction at the event was the
  presence of two FBI Representatives
• Students were able to meet the recruiters
  and ask questions



• Giveaways
• With the help of many local businesses
  and organizations the agency secured
  $2,000 in giveaways for students
• DJ
• Helped attract more students
  and keep a fun atmosphere


• Free Food and Drinks
• Students who filled out a CRF
  form received free pizza & pop
Main Event
                           Main Event Agenda
11:00---Event Begins! Free Food and Drinks               1:15---Sumo Wrestling

11:15---Foreign Language Game                            1:30---Most Wanted Activity #2

11:30---Physical Fitness Test #1                         1:45---Physical Fitness Test #2

11:45---Who Wants To Be An FBI Agent ? Game #1           2:00---Raffle

12:00—Raffle                                             2:15---Who Want To Be An FBI Agent? Game #3

12:15---Identify countries, leaders, and capitals on a
                                                         2:30---Sumo Wrestling
map (Geography Game)

12:30---Most Wanted Activity #1                          2:45---Raffle

12:45---Recruiter Presentation                           3:00---Closing

1:00---Who Wants To Be An FBI Agent? Game #2
Inner Circle
Planned and implemented a creative
  campaign that evoked interest and  • Over 500 students attended “Follow Your
awareness among the diverse student-   Intuition”
                base

  Exposed the campus to a variety of  • 7 different media vehicles utilized
media tools with a consistent message
 aimed at attracting students to main • Banner in Quad and NBC Morning News and
    event, “Follow Your Intuition”      WGN Radio

Organized the resources of the agency
 and its members which allowed us to • Presentation by FBI Representative
generate an exciting, yet effective main • $2,000 in giveaways at event
                 event


  Produced positive post-campaign     • Over 350 completed CRF forms
research results and accomplished the • Increased interest of students in every FBI
         objectives of the FBI          opportunity offered by our campaign
Establish and sustain meaningful relationships with
various media outlets to maximize exposure



     Develop and distribute media press kits to create
     awareness and buzz for the campaign and main event



           Decide upon the media outlets to receive optimal
           coverage



                 Attain sponsorships and donations from local
                 businesses
Maximize
exposure with   Cost effective
 local media
                                     Solicit Sponsors
                                      and Donations
        Mass e-mails
        to students

                                                                Secure
                                                               Morning
        Contact Local
                                                                 News
           Media
                                 Distribute                    Exposure
                                 Media Kits


                                              Utilize UIC   Solicit local
                                               Alumni        business
   Press Releases                              network       support
Social
  Networking      Media Kits
     Sites


Contact
                          Press
 media
                         Releases
outlets
             Solicit
          sponsorships
              and
           donations
“FBI and UIC Reveal Career
         Potential!”


Introduce Griffin Consulting


 Unveil FBI and EdVenture
        Partnership

Describe the purpose and the
   goals of the campaign
“Follow Your Intuition” at UIC



  Increased awareness and
generate buzz of the April 2nd
          FBI Event



  Includes the Final Event
          Agenda
“Griffin Consulting Soars!”


  Details the successes of the
            campaign


   Gives Vital Post Research
            Findings

• 14% Increase in fbi.gov viewers
• 40% felt more positive about the
 FBI
• 72% gained interest in FBI through
 Griffin Consulting’s advertisements
Over 170 million combined users on Facebook
                and MySpace
Griffin Consulting Media Kit


Griffin Consulting Backgrounder


       FBI Backgrounder


        Press Releases


    Sample Advertisements
Griffin Consulting with NBC 5
           Morning News


Received 1 minute of airtime on the
       5 am Morning News


Generated market exposure of over
         170,000 people

 Promoted a career in the FBI in a
positive way and directed people to
          the FBI website
Contacted newspapers, and radio stations with Media
Kits



Contacted 62 student organizations with Media Kits



Sent out 2 Massmails creating 50,000 impressions



Posted FBI information on CBA Listserv and UIC
Announce
Developed and
       maintained       • Contacted 50 different media outlets
   relationships with     with media kits and all 3 press releases
different media outlets

 Obtained the proper • Marketed through UIC Media Outlets as
media coverage for the well as NBC 5 Morning News and Social
      campaign         Websites


                        • Utilized Media Kits by sending them to
Generated “Buzz” with
                          media outlets as well as 62 student
      press kits
                          organizations
Secured sponsorship and donations to
maximize return on investment


    Maintained and tracked the $2,500 budget
    efficiently and maximized our return on
    investment


         Collected all receipts and accurately recorded
         the expenses and value



              Interpreted numerical and financial data
Department                            Estimated Cost Estimated Value
                       Advertising                           $        1,200   $             3,200
            DepartmentCampaign Strategy Estimated Cost        $          775   $
                                                                   Estimated Value          2,510
           Advertising Public Relations$             1100    $$          175   $
                                                                               1,500        175
                         Estimated Estimated                               Final        Final
Department             Finance                    Department $              - $               50
                         Cost
           Campaign Strategy        Value
                                       $              700    $             Cost4,000    Value
                       Published Reports
                          $          $                        $          350
                                                                           $   $        $ 1,500
AdvertisingPublic Relations            $          Public Relations
                                                        50   $                 2,000
                         1,200
                       Research     3,200                     $            125 $
                                                                            -           60,175
                                                                                            275
           Finance        $          $ $              -      $             $      50
Campaign Strategy      Total                      Advertising $        2,500   $        $ 7,710
                                                                                            2,294
                         775        2,510                                  1,170
           Published Reports           $              650    $                 2,000
                          $          $                                     $
Public Relations                                  Campaign Strategy                     $    1,475
           Research      175        175$              -      $             575 500
                          $          $                                     $
Finance    Total                       $          Research $
                                                    2,500                     10,050    $      290
                         -          50                                     -
Published ReportsEstimated Cost $
                          $                                      Estimated Value
                                                  Published Reports
                                                                           $
                                                                                        $    1,000
                         350        1,500  Advertising                     630
                          $          $                                     $
                                                                         5% 15%
                                                                                        $
Research                                   Campaign
                                                  TOTAL
                 26%     -          275                          20%       2,500        68,085
                                 44%       Strategy
                          $          $     Public Relations
Total 2%
                         2,500      7,710
                                            Finance           20%                 40%
                28%
                                            Published
                                            Reports
Department                         Actual Cost                   Actual Value
Public Relations              $               133.13       $                  2,107
Advertising                   $           322.00           $                 52,106
Finance                       $                  20.00     $                      50
Campaign Strategy             $          1,336.17          $                  2,134
Research                      $                        -   $                      420
Published Reports             $               688.70       $                  2,000
TOTAL                         $          2,500.00          $                 58,817

          Actual Cost             Advertising                  Actual Value
                                  Campaign                             89%
        13%                       Strategy
                        53%
                                  Public
                                  Relations
  28%                             Finance
                   5%                                                  4%
                                  Published
                                  Reports
                                  Research                     1% 3%         4%
              1%
Actual Cost vs. Actual Value
                                                  Initial ROI: (10,050-
                                58,817            2,500)/2,500 = 3.02
$60,000.00

$40,000.00

$20,000.00       $2,500                           Actual ROI: (58,817-
                                                    2,500)/2,500 =
    $0.00
                                                         22.53
              Actual Cost   Actual Value


       Over $50,000 value in NBC Morning News Appearance

     Value increased over 23 times the initial $2,500 investment
Donating Company             Donated
       Seven Eleven               $435
    National City Bank            $383
         Brix, Inc.               $300
       Chicago Bears              $150
       Home Depot                 $134
    Peace of Art Tattoo           $100
         Quizno's                 $100
         Rosebud                  $75
   Paramount Pictures             $70
         Best Buy                 $50
 The Drum and Monkey              $30
      Boston Market               $25
         Bar Louie                $25
Lalo's Mexican Restaurant         $25
     Starbucks Coffee             $20
         Soupbox                  $15
           Total                 $1,937

       Nearly $2,000 in Donations
Maximize return on the    • ROI was 2253% resulting from aggressive
 $2,500 budget provided      networking

Implement financial sound • Efficiently allocated $2,500 budget within
 decision-making abilities  6 departments

   Maintain accurate       • Collected all the receipts from each
    financial data           department

 Interpret numerical and   • Determined Cost and Value of all donations
      financial data         and publicity

Secure sponsorship from
   community based         • Nearly $2,000 in donations
      businesses
The Objectives were as follows:

 Increase the number of competitive
   candidates for Special Agent and
                                           • Over 500 people attended the event with
     Professional Staff positions.           350 CRF cards obtained

Increase awareness and consideration
within your target market of FBI Special   • 34% increase in the number of people
  Agent and Professional Staff career
             opportunities.
                                             who have heard of www.fbijobs.gov

Increase awareness and participation in    • 50% increase in number of people who
     the FBI's Internship programs.
                                             have spoken to an FBI recruiter

Generate creative marketing strategies     • Campaign generated nearly 1,000,000
 for future FBI recruiting campaigns.
                                             with multiple media vehicles utilized
Federal Bureau of Investigation

EdVenture Partners

Special Agent Higgins

Program Coordinator Lawrence Swayne

Professor David Koehler

Project Consultant Vishal Patel
FBI & Edventure Partners Student Campaign Presentation

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FBI & Edventure Partners Student Campaign Presentation

  • 2. Coordinators • Eric Strathmann, Tom Godawski, and Brenden Dougherty Research • Chris Schremser, Jialiang Wei, and Perry Li Advertising • Jose Valles, Eric Strathmann, and Tom Godawski Campaign Strategy • Aishah Chaudhry, Beena Patel, Maja Markovic, and Patricia Ruhnke Public Relations • Laura Baller, Chris Wiszowaty, Salvador Lomeli, and Ronen Polinovsky Finance • Stanislav Rodionov, Ola Khomyk, and Dave McAndrew Published Reports • Will Cain, Erika Wysaski, and Alice Gorodetsky
  • 3. Increase the number of competitive candidates for Special Agent and Professional Staff positions Increase awareness and consideration within your target market of FBI Special Agent and Professional Staff career opportunities Increase awareness and participation in the FBI’s Internship programs Generate creative marketing strategies for future FBI recruiting campaigns
  • 4. Campaign Public Published Research Advertising Finance Strategy Relations Reports
  • 6. Conduct, analyze, and scrutinize pre and post-campaign surveys Report key findings that are of benefit for other departmental decisions Determine target market’s familiarity and perceptions of the FBI as an employer Evaluate the success of the campaign using post-campaign primary research
  • 7. Pre-Survey Sample of 330 students surveyed 48% Male, 52% Female 55% Fluently speak another language Post-Survey Sample of 340 students surveyed 52% Male, 48% Female 56% Fluently speak another language
  • 8. Field of Study Other (LAS, Sociology, Psychology, etc.) – 30% 14% Sciences – 14% 30% 10% 4% Accounting/Finance – 14% 4% 3% 13% 14% 3% 5% Engineering – 13% Accounting/Fin Internationa Stu Mgmt Mkt International Studies – 10% Sciences Econ Foreign Language Engineering Education Level Military Exp Other Undergrad 13% Post Graduate Degree 84% of those surveyed are Professional Degree 84% undergrads Graduate Student
  • 9. Most Frequent Languages Spoken at Top Foreign Languages: UIC other than English Spanish (31%) 35% 31% 30% Chinese (17%) 25% 20% 17% 15% 11% 9% 9% 5% 5% 4% 3% Polish (11%) 10% 5% 1% 1% 1% 1% 1% 0% Ethnic Background Top Three Ethnicities: 3% 6% 14% African American Caucasian (32%) 23% Hispanic 21% Caucasian Asian (23%) Asian 32% Pacific Islander Hispanic (21%) Other
  • 10. What is the best means to reach you The three best ways to reach students with info regarding campus regarding Campus Activities are: activities/events? Email (90%) 90% 100% 80% 39% 38% 60% 23% Word of Mouth (39%) 40% 12% 12% 6% 3% 20% 0% Posters/Flyers (38%) The areas where students spend most of their time: Where do you spend the majority of your time on campus? Quad (32%) 9% Quad 16% 32% Library (31 %) Library 17% Inner Circle Inner Circle (25%) 31% BSB 24% Rec Center 25% Other Montgomery
  • 11. Top three modes of transportation used by Mode Of Transportation UIC students: 4% 5% Cta Metra CTA (35%) 9% 35% Personal 16% Live Near Campus Personal (20%) Other 20% 11% Bicycle UIC Shuttle Bus Live Near Campus (16%) IMPORTANT FACTORS WHEN CHOOSING A JOB The top three most important factors when 330 choosing a job include: 350 300 239 234 250 191 200 Salary (100%) 150 100 64 61 61 50 25 20 5 13 5 0 Health Care (72.5%) Job Security (71%)
  • 12. Pre-Campaign Post-Campaign Have You Ever Heard of Have You Ever Heard of www.fbijobs.gov? www.fbijobs.gov? 38% 51% Yes Yes 62% 49% No No •Of the students surveyed51% are now aware of the FBI career website, compared to 38% prior to the advertising campaign, a 34% increase in awareness of the career website.
  • 13. Pre-Campaign Post-Campaign Have You Ever Spoken With Have you ever spoken with an an FBI Recruiter? FBI recruiter? 7% 14% Yes Yes No No 93% 86% •According to our pre-survey results, only 7% of the participants claimed to have ever spoken to an FBI recruiter; after the FBI’s advertising campaign, over 14% of the respondents had spoken to a recruiter, a 100% increase.
  • 14. Pre-Campaign Post-Campaign Have you ever considered a Have you ever considered a career with the FBI? career with the FBI? 40% Yes 49% 51% Yes 60% No No • 40% of the students surveyed Pre-Survey considered a career with the FBI vs. 51% of the students surveyed Post-Survey • 28% increase in the amount of the respondents considering a career with the FBI after our advertising campaign •73% of students who considered a career with the FBI between the ages of 18-24
  • 15. Pre-Campaign Post-Campaign Have you ever been exposed Have you ever been exposed to FBI advertisement(s)? to FBI advertisement(s)? Yes 48% 52% Yes 55% 45% No No •Griffin Consulting achieved a 16% increase in exposure to advertisements concerning the FBI and their career opportunities
  • 16. Conduct, analyze, and • 330 pre-campaign surveys collected and analyzed scrutinize pre and post- • 340 post-campaign surveys collected and analyzed campaign surveys Report key findings that are • Provided PR and Advertising department the best way to reach target market of benefit for other • Gave Advertising department several key findings to departmental decisions implement in ads Determine target market’s • 40% more students now have a better knowledge of the FBI familiarity and perceptions as an employer due to the campaign of the FBI as an employer Evaluate the success of the • 28% of the respondents feel better informed about the FBI campaign using post- • 100% more people have spoken to an FBI recruiter • 23% more students visited the FBI website campaign primary research Secure Your Future
  • 17.
  • 18. Increase target market’s familiarity with FBI Internship and career opportunities Utilize a variety of promotional methods to implement a successful and creative campaign Display benefits of the FBI to enhance the target market’s perception and consideration of joining the FBI Enhance the number of competitive, diverse candidates from the target market and positively show the FBI as an employer of choice
  • 19. “Follow Your Intuition” Main Event Word of Mouth Info Booths Online Communities Press Releases Create Print Ads Develop Ad Theme Analyze and Interpret Research
  • 20. Increase awareness of career opportunities using these mediums: Poster Ads Social Press Viral Word of Throughout Info Booths Networking Releases Marketing Mouth Campus Sites
  • 21. “Secure Your • Positions FBI careers as an employer who has job security Future” even in uncertain times “The FBI - It’s • Positions FBI careers as Not Your adventurous, different, and exciting Average 9-5”
  • 22. Advertisement Approval • 20 Advertisements submitted for approval • 12 were chosen as the main focus Advertisement Details • Consistent templates were used on all advertisements to create coherence • Main Event information on bottom border of all advertisements to create awareness • Eye-catching advertisements conveyed the benefits and opportunities the FBI offers. • Images chosen were diverse in content that tie to our two main slogans Poster Ad Selection • Four advertisements were chosen to be printed and posted throughout campus • A total of 40 printed ads, 10 from each chosen advertisement, were strategically posted around campus
  • 23. Over 50% of students are now aware of www.fbijobs.gov Have you heard of the FBI career webisite www.fbijobs.gov? Yes 49% 51% No
  • 24. Engineering and Liberal Arts and Sciences account for 57% of those surveyed Field of Study 14% 10% 30% 4% 13% 14% 3% 4% 3% 5% Accounting/Fin Internationa Stu Mgmt Mkt Sciences Econ Foreign Language Engineering Military Exp Other
  • 25. Foreign Languages 90 80 70 60 50 40 30 20 10 0 •44.5% speak Spanish •17.5% speak Chinese
  • 26. Best Way to Reach Students Regarding Campus Activities 350 300 250 200 150 100 50 0 96.5% of students consider email effective 46.8% of students consider posters/flyers effective
  • 27. 56% of students said that they were exposed to the FBI advertising campaign on campus Have You Been Exposed to the FBI Advertisign Campaing "Secure Your Future" on Campus? Yes 44% 56% No
  • 28. Did the Advertisements Increase Your Interest in the FBI? 48% 52% Yes No 52% of students said that the advertisements they were exposed to increased their interest in the FBI
  • 29. Created Main Event awareness Informed students to visit the FBI Career website Informed students of Main Event info , location, and time
  • 30. Used FBI T-Shirts as walking advertisements Created buzz and awareness of our “Follow Your Intuition” event
  • 31. Banner High traffic area at the Focal point of pedestrian entrance of the Student March 31st – April 2nd traffic Center East building
  • 32. Phase 1 Analyzed research “The FBI - It’s Not Your “Secure Your Future” results to better target Average 9-5” posters posters students Phase 2 Gave out Final event Built interest Mass e-mail Banner information flyer
  • 33. # of Per 30 # of Per 30 Per # of Per 30 Location Posters min Per day Location Posters min day Location Posters min Per day Lecture Center BSB Entrance 2 210 3360 Lecture Center B2 1 115 1840 E2 1 65 1040 Lecture Center BSB Cafeteria 2 110 1760 Lecture Center C North 1 195 3120 Burnham Hall F North 1 78 1248 Lecture Center Entrance 1 65 1040 C South 1 180 2880 Lecture Center CCC Bulletin 1 1 190 3040 Lecture Center F East 1 92 1472 C East 1 215 3440 Lecture Center CCC Entrance 3 400 6400 Lecture Center F West 1 93 1488 C West 1 200 3200 Inner Circle 2 350 5600 Stevenson Hall 1 83 1328 Lecture Center Lecture Center A D North 1 150 2400 East Campus North 1 85 1360 Lecture Center Dorms 1 250 4000 Lecture Center A South 1 100 1600 D South 1 110 1760 University Hall 2 300 4800 Lecture Center A Lecture Center UIC Library East 1 75 1200 D East 1 115 1840 Front Desk 1 115 1840 Lecture Center A Lecture Center West 1 83 1328 D West 1 135 2160 Quad 2 786 12580 Lecture Center Lecture Center Montgomery B1 1 103 1648 E1 1 96 1536 Ward Lounge 2 31 500 Totals: 40 posters, 5,258 impressions per 30 minutes, and 584,052 impressions per day
  • 34. Increase target market’s familiarity • Analyzed research results and addressed key findings with FBI internship and career • Maximized the number of impressions opportunities • 584,052 impressions per day Utilize a variety of promotional • Developed attractive promotional material methods to implement a successful and creative campaign • 12 ads approved, 20 submitted Display benefits of the FBI to enhance • Increased awareness of FBI careers amongst the UIC student the target market’s perception and population consideration of joining the FBI • 52% of students surveyed now feel more interested in the FBI Enhance the number of competitive, diverse candidates from • Increased awareness and participation for the Main Event the target market and positively show • Over 500 students attended on April 2nd, 2009 the FBI as an employer of choice
  • 35.
  • 36. Plan and implement an integrated marketing communications strategy that focuses on increasing awareness of opportunities with the FBI Position the Main Event to the target market through marketing mediums to gain maximum exposure and increase attendance Encourage participation of target market to seek more information about applying at the FBI Generate a positive response regarding career and internship opportunities available within the FBI
  • 37. Weeks 1-2 • Understood client’s current positioning, messaging, and tactics of their product or service • Decided on positioning while considering the research findings and knowledge of target market • Developed a message that grabbed target market’s attention with an effective tagline and campaign theme: “Secure Your Future” Weeks 3-7 • Created tactics that were a part of an Integrated Marketing Communications campaign: Broadcast Media, Print Media, Internet and Interactive Media, Event Marketing Weeks 8-11 • Adapted campaign strategy to the feedback received in the Marketing Strategy Meeting • Ensured all agency departments’ implementation phase reflected overall messaging, positioning, and tactics, based on client approval • Launched main event centered on exciting career opportunities offered by the FBI, themed: “Follow Your Intuition”
  • 38. Cafeteria projector to Word of Mouth Banner displayed in showcase Advertising Student Center East advertisements Informational booths set up before and Posters displayed Flyers as reminders the day of main around campus for main event event Mass email to UIC Social networking Personalized T-shirts students event invitations
  • 39. • Campus TVs • Mass Emails • Projector System • Online Social Networks • Information Booths • Banner in Student Center East • Flyers/ Posters • Inner Circle Exposure Best Way to Reach Students Leisure Time On Campus Regarding Campus Activities 350 300 13% Montgomery 250 21% 200 Rec Center 150 100 20% 50 Quad 0 23% BSB 10% 13% Inner Circle Library • Email is the primary way to relay • 23% of students spend their time in the information to UIC students Inner Circle between classes
  • 40. • Booths set up to create awareness Information about the upcoming event and about FBI careers Booths • Flyers and FBI promotional items were distributed to all students • Located in high traffic area in Student Center East Banner • Displayed during week of main event • Advertised FBI and main event
  • 41. • Advertisements and Campus details for events on TVs large flat panel TVs in heavy traffic areas • Massmail Internet • Facebook Advertising • MySpace
  • 42. Pre-Campaign Have you ever considered a career with the FBI? Banners T-Shirts 40% Yes 60% No Plasma • Almost 30% increase in Flyers TVs considering a career with the FBI Post-Campaign Info Posters Have you ever considered Booths a career with the FBI? 49% 51% Yes No
  • 43. “Follow Your Intuition” Main Event Word of Mouth Info Booths Online Communities Press Releases Create Print Ads Develop Ad Themes Analyze and Interpret Research
  • 44. Friday Monday Tuesday Wednesday Thursday 3/27 3/30 3/31 4/1 4/2 Banner SCE Booth 1st Set of Posters 2nd Set of Posters Event Posters and Flyers Launch All Ads Student Center East Promotions (Display TVs, Bulletin Boards, and More) Main Event
  • 45. FBI representatives were present for student questions and special recruiting presentation Variety of games and activities Giveaways every half hour Complimentary food and drinks
  • 46. Event Activities -Foreign Language Game -Geography Game -Most Wanted Activity -Who Wants to be an FBI Agent? Game -Sumo Wrestling
  • 47. • FBI Representatives • The main attraction at the event was the presence of two FBI Representatives • Students were able to meet the recruiters and ask questions • Giveaways • With the help of many local businesses and organizations the agency secured $2,000 in giveaways for students
  • 48. • DJ • Helped attract more students and keep a fun atmosphere • Free Food and Drinks • Students who filled out a CRF form received free pizza & pop
  • 49. Main Event Main Event Agenda 11:00---Event Begins! Free Food and Drinks 1:15---Sumo Wrestling 11:15---Foreign Language Game 1:30---Most Wanted Activity #2 11:30---Physical Fitness Test #1 1:45---Physical Fitness Test #2 11:45---Who Wants To Be An FBI Agent ? Game #1 2:00---Raffle 12:00—Raffle 2:15---Who Want To Be An FBI Agent? Game #3 12:15---Identify countries, leaders, and capitals on a 2:30---Sumo Wrestling map (Geography Game) 12:30---Most Wanted Activity #1 2:45---Raffle 12:45---Recruiter Presentation 3:00---Closing 1:00---Who Wants To Be An FBI Agent? Game #2
  • 51. Planned and implemented a creative campaign that evoked interest and • Over 500 students attended “Follow Your awareness among the diverse student- Intuition” base Exposed the campus to a variety of • 7 different media vehicles utilized media tools with a consistent message aimed at attracting students to main • Banner in Quad and NBC Morning News and event, “Follow Your Intuition” WGN Radio Organized the resources of the agency and its members which allowed us to • Presentation by FBI Representative generate an exciting, yet effective main • $2,000 in giveaways at event event Produced positive post-campaign • Over 350 completed CRF forms research results and accomplished the • Increased interest of students in every FBI objectives of the FBI opportunity offered by our campaign
  • 52.
  • 53. Establish and sustain meaningful relationships with various media outlets to maximize exposure Develop and distribute media press kits to create awareness and buzz for the campaign and main event Decide upon the media outlets to receive optimal coverage Attain sponsorships and donations from local businesses
  • 54. Maximize exposure with Cost effective local media Solicit Sponsors and Donations Mass e-mails to students Secure Morning Contact Local News Media Distribute Exposure Media Kits Utilize UIC Solicit local Alumni business Press Releases network support
  • 55. Social Networking Media Kits Sites Contact Press media Releases outlets Solicit sponsorships and donations
  • 56. “FBI and UIC Reveal Career Potential!” Introduce Griffin Consulting Unveil FBI and EdVenture Partnership Describe the purpose and the goals of the campaign
  • 57. “Follow Your Intuition” at UIC Increased awareness and generate buzz of the April 2nd FBI Event Includes the Final Event Agenda
  • 58. “Griffin Consulting Soars!” Details the successes of the campaign Gives Vital Post Research Findings • 14% Increase in fbi.gov viewers • 40% felt more positive about the FBI • 72% gained interest in FBI through Griffin Consulting’s advertisements
  • 59. Over 170 million combined users on Facebook and MySpace
  • 60. Griffin Consulting Media Kit Griffin Consulting Backgrounder FBI Backgrounder Press Releases Sample Advertisements
  • 61. Griffin Consulting with NBC 5 Morning News Received 1 minute of airtime on the 5 am Morning News Generated market exposure of over 170,000 people Promoted a career in the FBI in a positive way and directed people to the FBI website
  • 62. Contacted newspapers, and radio stations with Media Kits Contacted 62 student organizations with Media Kits Sent out 2 Massmails creating 50,000 impressions Posted FBI information on CBA Listserv and UIC Announce
  • 63. Developed and maintained • Contacted 50 different media outlets relationships with with media kits and all 3 press releases different media outlets Obtained the proper • Marketed through UIC Media Outlets as media coverage for the well as NBC 5 Morning News and Social campaign Websites • Utilized Media Kits by sending them to Generated “Buzz” with media outlets as well as 62 student press kits organizations
  • 64.
  • 65. Secured sponsorship and donations to maximize return on investment Maintained and tracked the $2,500 budget efficiently and maximized our return on investment Collected all receipts and accurately recorded the expenses and value Interpreted numerical and financial data
  • 66. Department Estimated Cost Estimated Value Advertising $ 1,200 $ 3,200 DepartmentCampaign Strategy Estimated Cost $ 775 $ Estimated Value 2,510 Advertising Public Relations$ 1100 $$ 175 $ 1,500 175 Estimated Estimated Final Final Department Finance Department $ - $ 50 Cost Campaign Strategy Value $ 700 $ Cost4,000 Value Published Reports $ $ $ 350 $ $ $ 1,500 AdvertisingPublic Relations $ Public Relations 50 $ 2,000 1,200 Research 3,200 $ 125 $ - 60,175 275 Finance $ $ $ - $ $ 50 Campaign Strategy Total Advertising $ 2,500 $ $ 7,710 2,294 775 2,510 1,170 Published Reports $ 650 $ 2,000 $ $ $ Public Relations Campaign Strategy $ 1,475 Research 175 175$ - $ 575 500 $ $ $ Finance Total $ Research $ 2,500 10,050 $ 290 - 50 - Published ReportsEstimated Cost $ $ Estimated Value Published Reports $ $ 1,000 350 1,500 Advertising 630 $ $ $ 5% 15% $ Research Campaign TOTAL 26% - 275 20% 2,500 68,085 44% Strategy $ $ Public Relations Total 2% 2,500 7,710 Finance 20% 40% 28% Published Reports
  • 67. Department Actual Cost Actual Value Public Relations $ 133.13 $ 2,107 Advertising $ 322.00 $ 52,106 Finance $ 20.00 $ 50 Campaign Strategy $ 1,336.17 $ 2,134 Research $ - $ 420 Published Reports $ 688.70 $ 2,000 TOTAL $ 2,500.00 $ 58,817 Actual Cost Advertising Actual Value Campaign 89% 13% Strategy 53% Public Relations 28% Finance 5% 4% Published Reports Research 1% 3% 4% 1%
  • 68. Actual Cost vs. Actual Value Initial ROI: (10,050- 58,817 2,500)/2,500 = 3.02 $60,000.00 $40,000.00 $20,000.00 $2,500 Actual ROI: (58,817- 2,500)/2,500 = $0.00 22.53 Actual Cost Actual Value Over $50,000 value in NBC Morning News Appearance Value increased over 23 times the initial $2,500 investment
  • 69. Donating Company Donated Seven Eleven $435 National City Bank $383 Brix, Inc. $300 Chicago Bears $150 Home Depot $134 Peace of Art Tattoo $100 Quizno's $100 Rosebud $75 Paramount Pictures $70 Best Buy $50 The Drum and Monkey $30 Boston Market $25 Bar Louie $25 Lalo's Mexican Restaurant $25 Starbucks Coffee $20 Soupbox $15 Total $1,937 Nearly $2,000 in Donations
  • 70.
  • 71. Maximize return on the • ROI was 2253% resulting from aggressive $2,500 budget provided networking Implement financial sound • Efficiently allocated $2,500 budget within decision-making abilities 6 departments Maintain accurate • Collected all the receipts from each financial data department Interpret numerical and • Determined Cost and Value of all donations financial data and publicity Secure sponsorship from community based • Nearly $2,000 in donations businesses
  • 72. The Objectives were as follows: Increase the number of competitive candidates for Special Agent and • Over 500 people attended the event with Professional Staff positions. 350 CRF cards obtained Increase awareness and consideration within your target market of FBI Special • 34% increase in the number of people Agent and Professional Staff career opportunities. who have heard of www.fbijobs.gov Increase awareness and participation in • 50% increase in number of people who the FBI's Internship programs. have spoken to an FBI recruiter Generate creative marketing strategies • Campaign generated nearly 1,000,000 for future FBI recruiting campaigns. with multiple media vehicles utilized
  • 73.
  • 74. Federal Bureau of Investigation EdVenture Partners Special Agent Higgins Program Coordinator Lawrence Swayne Professor David Koehler Project Consultant Vishal Patel