This document discusses key performance indicators (KPIs) for facilities managers. It provides examples of KPIs and outlines steps for creating KPIs for a facilities manager position. Mistakes to avoid when developing KPIs are also discussed, such as creating too many KPIs or not linking them to organizational strategy. Different types of KPIs like leading, lagging, qualitative and quantitative are defined. The document recommends a website for additional KPI samples and materials.