The document discusses performance metrics for an exchange program over multiple years. It shows that in 2008, absolute growth was 1116 with 25% relative growth. Certain regions and countries saw higher growth rates. Delivery rates for realized exchanges ranged from 40-79%. Challenges for 2009 included aligning supply and demand while improving matching efficiency and processes. Opportunities included tapping the large market potential and customizing products based on trends. Goals for 2009 called for 46% relative growth.

1. 2010 Exchange Update

2. Exchange Comparative Performance

3. Performance by Year – TN Raises Absolute growth 2008: 4323 Relative growth 2008: 90%

4. Performance by Year – EP Raises Absolute growth 2008: 4020 Relative growth 2008: 62%

5. Exchange performance by year Absolute growth 2008: 1116 Relative growth 2008: 25%

6. Exchange performance Q3 2008 Absolute growth Q4 2008: 469 Relative growth Q4 2008: 33%

7. Exchange performance Q4 2008 Absolute growth Q4 2008: 303 Relative growth Q4 2008: 22%

8. Current Performance

9. Gap to goal 2008 736 Realizations gap in 2008

10. Growth by type 2008 ET and TT are the fastest growing pools MT largest contribution but smallest growth All pools are showing growth GROWTH by type MT 6.7% TT 40.5% DT 44% ET 50%

11. Growth by region 2008 CEE has the highest absolute growth in exchange ALL regions are showing GROWTH

12. Country Growth - Absolute 2008 Drivers of absolute growth are large and mid-performing countries RANK COUNTRY GROWTH 1 Poland 202 2 China, Mainland 179 3 India 176 4 Turkey 155 5 Brazil 134 6 Ukraine 110 7 Greece 73 8 Hungary 73 9 Colombia 72 10 Russian Federation 63

13. Country Growth - Relative 2008 Drivers of relative growth are mid-performing & small countries RANK COUNTRY GROWTH 1 CAS 543% 2 Georgia 450% 3 Jordan 267% 4 Rwanda 250% 5 Senegal 200% 6 Guatemala 167% 7 Bahrain 167% 8 Greece 166% 9 New Zealand 157% 10 Puerto Rico 150%

14. Top backgrounds Realized 2008 Top Backgrounds Realized 2008 Project Management 1294 Market Evaluation and Research 941 International Marketing 834 Social work 799 Introductory Marketing 713 Introductory Development Studies 683 Database management 672 Introductory Education 656 Advertising + Public Relations 641 Bilingual and cross cultural education 606 Training and development 598

15. Delivery Realization rate lies between 40% and 79% We are currently gathering data on the 39% that are not delivered to arrive at the right realization rate. Exchange since January 1st, 2005 RAISED 100% DELIVERED 40% IN PROCESS 21% Raised by mistake/technical errors 39% Sold and not delivered

17. Context 2009

18. Growth Rates 2009 Average growth rate of 43% Feb, April & June 2009 have the highest pressure Goals Q1 1532 Q2 2052 Total 3584

19. Exchange pipeline Quarter 1 2009 1532 1323 209 The Goal Q1 The GAP The Result 41.5% The Growth 3411 4294 Available TN Available EP The Current Pipeline 2526 5179 MIN MAX The Current Achievable Match Match EPs DT-ET-TT 209 Close GAP Match TN MT-TT Ambition What do we need to do? How are we doing? TNs MT EPs DT-ET-TT Matched 750 Q1 + Q2 Delivery

20. Exchange Pipeline - Ratios As of February 2 2009 with starting days in Quarter 1 2009

21. 2009 Performance (Feb 13) Growth Jan 2009: 62% |226 40 to reach Q1 2008 achievement 1081

25. 2010 Exchange After Leadership Update

26. X after L Performance by year Absolute growth 2008: 1428 Relative growth 2008: 108%

27. X after L Goal Achievement

28. X after L Goals 2009 Absolute growth 2009: 1257 Relative growth 2009: 46%

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