Commonwealth Consulting Services (CCS) is seeking proposals from vendors to provide Microsoft Office product training to its 25 employees. The training goals are to ensure employees are skilled in Windows 10 and Office programs, get the business organized using Office tools, and evaluate security of Office applications. Vendors must be Microsoft certified or qualified and demonstrate instructional skills. Proposals are due March 2nd and should include an executive summary, methodology, deliverables, pricing, and references. CCS will select a vendor by March 23rd based on cost, functionality, and qualifications. The selected vendor will provide classroom training at CCS covering Office basics, integration across departments, and increased employee productivity.

1. Page 1 of 8
COMMONWEALTH CONSULTING SERVICES
Microsoft Office Product Training
Prepared February 17, 2015
Proprietary and confidential
R E Q U E S T F O R P R O P O S A L
Microsoft Office Product Training RFP

2. Page 2 of 8
Table of Contents
INTRODUCTION TO OUR COMPANY…………………………………………........3
Description of Commonwealth Consulting Services…………………..…….3
Our Business Goals………………………………………………………...…..3
INTRODUCTION TO THE PROJECT…………………………………………….…..3
Project Goals…………………………………………………………………….3
Schedule of Events……………...................................................................3
Budget for the Project…………………………………………………………..4
Description of Needed Training………………………………………………..4
ADMINISTRATIVE INFORMATION
Desired Qualifications…………………………………………………………..4
Requirements for Formatting & Submitting Proposals………………………4
Important Confidentiality Notice……………………………………………….5
Employer & Organizational Reference Requirements………………………6
Technical Contact……………………………………………………………….6
Contractual Contact……………………………………………………………..6
Timeframes for Vendor Selection……………………………………………..6
Selection Criteria……………………………..…………….............................7
Microsoft Office Product Training RFP

3. Page 3 of 8
INTRODUCTION TO OUR COMPANY
Description of Commonwealth Consulting Services
Since 1997 Commonwealth Consulting Services (CCS) goal is to assist local business in
facilitating and promoting Virginia products and services. Located in the beautiful
Shenandoah Valley, CCS promotes small business development, procurement,
marketing and sales representation, using our marketing and business expertise through
a wide range of network affiliates, contacts, and sales representatives.
CCS Business Goals
Commonwealth Consulting Services is interested in acquiring trainers to instruct our
diverse staff of 25 employees on Windows 10 and Microsoft Office programs. This will
allow us to:
• Ensure employees become skilled with Windows 10 and programs
• Get the business organized by managing emails, storing detailed information,
organize and manage tasks, create appointments, and use the Journal feature to
keep an electronic log of daily work.
• Evaluate the security and confidentially associated with the various Microsoft
Office program applications used by CCS employees.
INTRODUCTION TO THE PROJECT
Project Goals
• Grow the business efficiently by working better with smarter tools
• Do business anywhere by getting more done in more places
• Connect with customers
• Safeguard the business
• Build the business with flexible and reliable services
Schedule of Events
Event Date
1. RFP Distribution to Vendors February 2, 2015
Microsoft Office Product Training RFP

4. Page 4 of 8
2. Written Confirmation of Vendors with Bid
Intention
February 9, 2015
3. Questions from Vendors about scope or
approach due
February 16, 2015
4. Responses to Vendors about scope or approach
due
February 23, 2015
5. Proposal Due Date March 2, 2015
6. Target Date for Review of Proposals March 9, 2015
7. Final Vendor Selection Discussion(s)--Week of March 16, 2015
8. Anticipated decision and selection of Vendor(s) March 23, 2015
9. Anticipated commencement date of training April 13, 2015
Budget for the Project
• Funding derived from grant money received through the Virginia Small Business
Alliance Foundation
Description of Needed Training
• Provide instruction on Windows 10 and Microsoft Office product training to 25
employees ranging in age from 21 to 63 years old. All are CCS employees
working within the various departments thorough out CCS
• Various levels of computer competence using our new software
• Integrate processes across departmental boundaries
• Increase employee productivity
• Training will be conducted at our facility in a classroom/lab environment
• Provide support after training sessions has been completed
ADMINISTRATIVE INFORMATION
Desired Qualifications
• Possess a current Microsoft Certification or qualification eligible for the MCT
program.
• Demonstrate instructional Skills verified by one of the following:
o Instructional Skills certification:
o CompTIA CTT+
o Microsoft Certified Trainer Instructional Skills Certification (MCT-ISC)
Microsoft Office Product Training RFP

5. Page 5 of 8
Requirements for Formatting and Submitting Proposals
Award of the contract resulting from this RFP will be based upon the most responsive
Vendor whose offer will be the most advantageous to CCS in terms of cost, functionality,
and other factors as specified elsewhere in this RFP.
Commonwealth Consulting Services reserves the right to:
• Reject any or all offers and discontinue this RFP process without obligation or
liability to any potential Vendor
• Accept other than the lowest priced offer
• Award a contract on the basis of initial offers received, without discussions or
requests for best and final offers, and
• Award more than one contract
Vendor's proposal shall be submitted in several parts as set forth below. The Vendor will
confine its submission to those matters sufficient to define its proposal and to provide an
adequate basis for CCS’s evaluation of the Vendor’s proposal.
In order to address the needs of this procurement, CCS encourages Vendors to work
cooperatively in presenting integrated solutions. Vendor team arrangements may be
desirable to enable the companies involved to complement each other's unique
capabilities, while offering the best combination of performance, cost, and delivery for
the training being provided under this RFP. CCS will recognize the integrity and validity
of Vendor team arrangements provided that:
• The arrangements are identified and relationships between CCS and vendor are
fully disclosed
• Vendor will be fully responsible for all contract performance.
Vendor’s proposal in response to this RFP will be incorporated into the final agreement
between CCS and the selected Vendor(s). The submitted proposals are suggested to
include each of the following sections:
1. Executive Summary
2. Approach and Methodology
3. Project Deliverables
Microsoft Office Product Training RFP

6. Page 6 of 8
4. Project Management Approach
5. Detailed and Itemized Pricing
6. Appendix: References
7. Appendix: Project Team Staffing
8. Appendix: Company Overview
Important Confidentiality Notice
This document is disclosed only to the recipient to whom this document is addressed
and is pursuant to a relationship of confidentiality under which the recipient has
obligations to confidentiality. This document constitutes confidential information and
contains proprietary information belonging to Commonwealth Consulting Service. The
confidential information is to be used by the recipient only for the purpose for which this
document is supplied. The recipient must obtain Commonwealth Consulting Services
written consent before the recipient or any other person acting on its behalf,
communicate any information on the contents or the subject matter of this document or
part thereof to any third party. The third party to whom the communication is made
includes individual, firm or company or an employee or employees of such a firm and
company.
The recipient, by its receipt of this document, acknowledges that this document is
confidential information and contains proprietary information belonging to
Commonwealth Consulting Services and further acknowledges its obligation to comply
with the provisions of this notice.
Copyright 2015 © Commonwealth Consulting Services All rights reserved.
Employer and Organizational Reference Requirements
• Key Contact Information
• Provide three (3) references supporting at least one year of instructional
experience
• Include biographies and relevant experience of key trainers and management
personal.
• Include qualifications and relevant experience of staff members assigned to this
project
Technical Contact
Any questions concerning technical specifications or Statement of Work (SOW)
requirements must be directed to:
Name Thomas Smith
Address 123 Commonwealth Parkway Luray Virginia 22835
Phone 540-555-6171
Microsoft Office Product Training RFP

7. Page 7 of 8
FAX 540-555-6729
Email tsmith@CCS.com
Contractual Contact
Any questions regarding contractual terms and conditions or proposal format must be
directed to:
Name Robyn Wolfe
Address 123 Commonwealth Parkway Luray VA 22835
Phone 540-555-6171
FAX 540-555-6729
Email rwolfe@CCS.com
Timeframe for Vendor Selection
A written confirmation of the Vendor’s intent to respond to this RFP is required by
February 9, 2015. All proposals are due by 5:00 PM EST on March 2, 2015. Any
proposal received at the designated location after the required time and date specified
for receipt shall be considered late and non-responsive. Any late proposals will not be
evaluated for award. Anticipated decision and selection of vendor will be March 23,
2015.
Selection Criteria
Applicants must complete all required sections that includes a summary statement. Your
summary statement must describe the organization’s strategic plan, including:
• Types of communication initiative and programs you have used in the past and
how these programs have succeeded raining objective and guidelines
• Classroom logistics including class size
• Timelines for training completion
• How this project will help students gain communication competencies
• Participant Qualification /Training Certificate
A Review Panel will make recommendations and finalists will be notified on or about
March 23, 2015.
Microsoft Office Product Training RFP

8. Page 8 of 8
COMMONWEALTH CONSULTING SERVICES
123 Commonwealth Parkway
Luray, Virginia 22835
Telephone: 540-555-6171
Fax: 540-555-6729
Microsoft Office Product Training RFP