The document describes a customer's visit to a shoe store. The customer, Ana, finds a pair of sneakers she likes in her size and color preference. At checkout, she pays 120 dollars for the shoes. However, after leaving she realizes she has lost her bag in the store. The store employee helps Ana search for five minutes until they find her bag. Ana then rushes off to get home before her 7:00 pm deadline.

1. Shopping center . In the shoe store.
A: Welcome to “Central”. Can I help you?
B:Yes, I like these sneakers . Do you have them in size 37 in color
gray?
A: I‟m not sure , let me look in the stockroom. Wait a minute.
B: Ok . I wait .
Two minutes later…
A: OK . Here you are.
B: Oh they are beatiful . I like them. I will try them on.
A:Yeah ! They look nice on you
B: Oh , thank you. How much are they?
A:They are 120 dollars
B: Oh they are expensive , but I take them.
A: Great. What do you want: ticket or invoice?
B: Mmm…. Ticket , please.

2. A: OK.What „s your name?
B: My name is Ana Encalada
A: Ok this is all
B: Oh . Thanks for your help.
A: You „ re welcome Miss Ana
B: Oh see you . Good Bye.
Two minutes later…
B: Oh sorry . Have you seen my bag?
A:No , I don‟t know because many people come into the shop
B: Oh this is terrible
A:Don‟t worry. I‟ll help you to find your bag.
B:Than you , but I need to go to my house before 7:00 pm
A:Relax. Let‟s start here.
B:Good

4. Five minutes later…
A: Is this ?
B: Oh , yes thank you . What time is it?
A:It‟s 6:50 pm
B: Oh my God . I need to go to my house quickly
A:Yes , yes , I know . Go and return another day .
B:Of course . Thanks for help me .
A:Oh you 're welcome.