The document outlines Life Sciences Software Outsourcing Services provided by ScienceSoft, including life sciences software product development, testing, customization, and support services delivered using a dedicated team with both IT and scientific expertise. It describes ScienceSoft's services, customers and testimonials, and approaches to service delivery including through fixed price, time and material, and offshore development center models or ongoing support contracts. The presentation promotes ScienceSoft's domain expertise and experience in the life sciences industry to help clients speed product development and reduce costs.

1. Life Sciences Software
Outsourcing Services
2012

2. Presentation Plan
PRESENTATION PLAN:
• Company and Services
• Customers and Testimonials
• Service Delivery and Team
www.scnsoft.com

3. Company & Services
What is Life Sciences Software Outsourcing
Services?
Life Sciences Software Outsourcing
Services (LSSOS) – suite of services
offered by ScienceSoft to help life
sciences software providers:
– speed up product development;
– extend customization capabilities, and
– cut cost of support services.
www.scnsoft.com

4. Company & Services
Why do you need to partner with us?
- To speed up product time-to-market;
- To optimize support & maintenance costs;
- To extend time zones coverage by offering support
services based in Europe;
- To gain up to 30 % more customers because of higher
flexibility in terms of product customization;
- AND! The most important:
www.scnsoft.com

5. Company & Services
Why do you need to partner with us?
To stay ahead of your competitors!
www.scnsoft.com

6. Company & Services
What we do
• Life Sciences software product
development outsourcing
• Life Sciences software testing services
• Life Sciences software customization
• Support services for software product users
• Remote application deployment &
maintenance
• Pre-sales activities
• Software localization and translation
www.scnsoft.com

7. Company & Services
Our people
• Software developers and testers with several years of domain
expertise in Healthcare and Life Sciences
• Database administrators experienced in managing complex systems
• Support engineers with a strong background both in software
engineering and Life Sciences
Most specialists have M.Sc. Degrees in Chemistry & Biology
www.scnsoft.com

8. Presentation Plan
• Company and Services
• Customers and Testimonials
• Service Delivery and Team
www.scnsoft.com

9. Customers & Testimonials
Our clients
www.scnsoft.com

10. Customers & Testimonials
Success Story
CambridgeSoft
CHALLENGE As part of its global expansion strategy CambridgeSoft was seeking
an offshore partner in Eastern Europe for establishing a development
and customer support center. After thorough consideration of three
possible candidates, CambridgeSoft selected ScienceSoft for its wide
experience in knowledge-intensive projects, previous work with teams
of scientists, optimal combination of IT and Science, and its reliability
and excellent references.
SOLUTION Due to CS growing need in applications customizations, ScienceSoft
involved a team of 4 VB and .NET developers to implement
customized versions of E-Notebook application, backlog defect fixing,
and development of add-in features of the core of ChemOffice
Enterprise.
RESULT ScienceSoft's development team successfully released numerous
important customized versions of E-Notebook for large
pharmaceutical companies. We have been working with
CambridgeSoft since 2006.
TECHNOLOGIES Visual Basic 6.0, Visual Basic.NET, .NET Framework 1.1/2.0, ADO
and ADO.NET, Oracle 9/10, MSSQL, Microsoft Office
2002/2003/2007 object libraries; Adobe Acrobat 6.0/7.0 object library,
Microsoft C++ 6.0/unmanaged C++.NET
www.scnsoft.com

11. Customers & Testimonials
Success Story
Centralized Business Process Management System
CHALLENGE To cover all business needs, the Customer – a multinational
pharmaceutical company - was forced to utilize several separated and
outdated applications. Therefore, in order to manage most of
business activities within a centralized system, client requested to
reengineer old applications, create new modules for invoicing/selling
and then join them together.
SOLUTION ScienceSoft forwarded group of system architects to one of the
Customer's offices to investigate business processes, Customer's
needs and to create a set of technical documentation including
detailed functional specification and project plan. After that the team
of developers and testers created new modules and re-engineered
old codes/applications. The modern platform MS .NET was chosen for
implementation of new integrated system
RESULT The result was successful delivery, implementation and utilization of
the developed application. At the moment the companies continue
their collaboration within Maintenance & Support agreement.
TECHNOLOGIES .NET Framework 2.0, ADO.NET, ASP.NET, AJAX, VB .NET,
Infragistics 2.0, Citrix server API, Crystal Reports
www.scnsoft.com

12. Customers & Testimonials
Success Story
Charm Control System
CHALLENGE The Customer, a world leader in food safety, water quality and
environmental diagnostic tests, wanted to develop a product that
would analyze the chemical composition of substances.
SOLUTION ScienceSoft’s team designed the architecture of the complex solution.
Charm control software is designed to analyze the chemical
composition of substances. It can be installed into a standalone
computer or a laptop, and it operates the analyzing instrument in a
remote mode. The software has various functions for carrying out
chemical tests. It allows to set personal settings, receive test results,
send reports via e-mail and print reports out. The user can perform
different roles (administrator, laboratory assistant or report viewer)
depending on the one assigned to the software.
RESULT The Customer was highly satisfied with the quality of the software
delivered. Moreover, adding hi-tech product into its portfolio enabled
the Customer to get to a higher level.
TECHNOLOGIES C++, MS Visual Studio, COM, ActiveX, ODBC, SQL, MS Access
Sp3a.
www.scnsoft.com

13. Presentation Plan
• Company and Services
• Customers and Testimonials
• Service Delivery and Team
www.scnsoft.com

14. Service Delivery & Team
How we engage
DEVELOPMENT, TESTING &
CUSTOMIZATION:
- Fixed price
- Time and Material
- Offshore development center
MAINTENANCE & SUPPORT:
- Time and Material
- Pre-paid support
- 24/7 Help Desk (Support
Center)
www.scnsoft.com

15. Service Delivery & Team
Development, Testing & Customization - Contract Types
FIXED PRICE
• The best choice for middle-sized project
• The scope of the project is defined
• Timelines are aggressive
TIME AND MATERIAL
• Most suitable for middle-sized and large projects
• Maximum control over deliverables and the team
OFFSHORE DEVELOPMENT CENTER
• An extension of the customer’s in-house software development team
• The dedicated team is interviewed and pre-selected by the customer
• The team adopts customer’s practices and methodologies of software
development and project management
www.scnsoft.com

16. Service Delivery & Team
Maintenance & Support - Contract Types
TIME AND MATERIAL
• suitable for ongoing support of the existing
application/system and minor features
development;
• end-of-the-month payments based on the work
actually done.
PRE-PAID SUPPORT
• good choice for ongoing support of existing
systems and minor features development;
• payment in advance for a bunch of hours at a
reduced hourly rate.
24/7 HELP DESK (SUPPORT CENTER)
• a dedicated team of technical support specialists;
• occuring problems are solved on an ongoing
basis;
• monthly flat rate payment.
www.scnsoft.com

17. Why ScienceSoft?
• Unique domain expertise gained throughout dozens of
knowledge-intensive projects
• 7+ years of experience in your business
• Optimal combination of IT and Science
• Trustworthy reputation among our clients (including
CambridgeSoft, Conworx, Baxter, Charm Sciences, Inc)
• Compliance with GAMP 5 standards
• A team of professionals with unique combination of
scientific background, fluency in English and
programming skills
• Flexible support hours
• No culture differences
www.scnsoft.com

18. Your benefits
• Rapid cost reduction
• More time to strengthen core
business process
• Higher customer satisfaction
and retention
• Reduced operational and
recruitment costs resulting in
higher revenue
• Increased support time span
www.scnsoft.com

19. Want to learn more?
Contact us today!
SCIENCESOFT, INC. SCIENCESOFT OY
2 Bedy Str. Hitsaajankatu 22
220040 Minsk, Belarus 00810 Helsinki, Finland
Phone: + 375 17 293 3736 Phone: +358 50 388 3000
Email: contact@scnsoft.com Email: contact@scnsoft.fi
Web: www.scnsoft.com Web: www.scnsoft.fi