This document outlines a 3-hour training program for managers and supervisors on effective communication in the workplace. The training program aims to discuss effective vs. non-effective communication, identify effective communication skills that can help develop employees, explain the benefits of effective communication for both employees and the business, and apply these skills. Key topics covered include barriers to communication, identifying good communication skills, different types of communication, and how effective communication can help employees develop and benefit the company.

1. z
Employee Development:
Developing a program for employee development
based on communication.
A 3 hour training program for managers and
supervisors to learn about effective communication
in the work place.

2. z
Learning Outcomes/Objectives
 Discuss and define non-effective communication and effective
communication.
 Identify what effective communication skill to use to help the
employees develop.
 Identify types of communication.
 Apply effective communication skills to the employees.
 Explain how this will benefit the employees and then the
business/company.

3. z
Effective and non-Effective
communication
 What is effective communication?
 -Actively listening, Absorbing your point and understanding all
aspects of said point.
 What is non-effective communication?
- Disruption or failure to be able to convey communication
effectively.

4. z
7 Barriers to communication
 Physical Barriers
 Perceptual Barriers
 Emotional Barriers
 Cultural Barriers
 Language Barriers
 Gender Barriers
 Interpersonal Barriers

5. z
Identifying Good Communication
Skills
 What do we need to do to listen to our employees?
 Is this making them feel like we care about their
concerns?
 Is the feedback we are giving them good enough?
 Is there more we are able to do?

6. z
Please Enjoy a 10 Min BREAK!

7. z
Identify Types Of Communication
 The 4 most common types of communication….
o Interpersonal Communication
o Nonverbal Communication
o Written Communication
o Orla Communication

8. z
Applying Effective Communication Skills
 Lets apply the skills that we have talk about so far.
 WILL THESE SKILLS WORK?
 Can we identify what will not work?
 https://www.youtube.com/watch?v=Q0RdmhSO-
wA&list=PLtyy6ARzX_5AYuDRRot_zBJ6IlQo_bQoY&index=2

9. z
How can effective communication really
help?
 This can only work if you are willing to put forth the
effort to make the work place flow better with the use
of effective communication.

10. z
How is effective communication going to
help the company?
 Good Communication starts with YOU.
- Only good communication will benefit you and your
company. For the better.
- Effective communication can improve your company's
values as well as generate more profit from reliable
customers.

11. z
How does this tie in to developing your
employees?
 Employees – The back bone of the company.
 Make your employees know that you are there to help
them grow and develop in the role that they are in!

12. z
Please Enjoy A 10min Break!

13. z
Evaluation And Closing Statements

14. z
Thank you all for coming to todays Training
session on:
Employee Development:
Developing a program for employee
development based on communication.
I hope you all have a great rest of your day!