2. Empathy Map
• Challenge: To transition from school to work
• Stakeholders:
– Students
– Educators
– Counselors
– Human Resources
– Hiring Managers
– Recruiters
3. Empathy Map (contd..)
• Feedback from interviewees:
– I feel I don’t have the necessary skills to get a
particular kind of job
– I don’t know enough people in the industry
– I don’t know what kind of salary I should be asking
– I don’t know what kind of people I will work with