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Management
04_3 – Before starting the project
Suhas Dutta
Syllabus coverage
• To understand what constitutes a business opportunity,
scanning the environment for opportunities, evaluation of
alternatives and selection based on personal competencies.
• An overview of the steps involved in starting a business
venture – location, clearances and permits required,
formalities, licensing and registration procedures
• Assessment of the market for the proposed project
• To understand the importance of financial, technical and social
feasibility of the project.
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.2
Today, we shall cover
• Product selection criteria
• Market survey, research
• Location selection
• Types of finance
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.3
Product selection criteria - internal
Area Description
Cost Compare cost of existing product / service with proposed product
/service
Finance Selection of products through basic, luxury, semi-luxury etc.
depends on the entrepreneur’s financial capacity
Experience
Differentiation Recommended that the selected product is differentiated from the
competitors
Support extended by functional
departments
Coordination of functional departments is necessary
Personal competencies
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.4
Product selection criteria - external
Area Description
Customers demand Identify and respond to customer demand, or create it
Competition Identify and do a SWOT for competitors
Suppliers Cautiousness required while selecting suppliers
Technology Need to be updated with technological advancements to have a
better product and efficient production process
Demographic factors Population, age, education of consumers
Economic factors Purchasing power, income, credit availability etc.
Political factors Helpful government, and stability of the government should be
considered for the product
Environmental factors Consider norms and regulations to not have products /services
which are detrimental to the environment
Social factors Produce products / services which do not negatively impact the
sentiments of the society
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.5
Market survey and research
• “the systematic gathering, recording and analysing of data
about problems relating to the marketing of goods and services”
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.6
Objectives of market research
Know the buyers Measure impact of
promotional efforts
Define probable market
Know consumer response Master external factors Estimate potential buying
power
Know market costs &
profits
Design & implement
marketing control
Estimate future sales
Marketing research areas
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.7
Consumer Motivation Market
SalesProductAdvertising & Promotion
PolicyDistributionPricing
Understanding Market
Research for Small Business
Market research
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.8
Steps for market research
Drafting Report
Interpreting the Data
Data analysis
Data collection
Sample designing
Developing a research design
Problem formulation
• Problem Formulation
oWhat set of problems are being
addressed?
oIt is one problem or a set of
them?
oWhich one is prioritised?
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.9
Steps for market research
Drafting Report
Interpreting the Data
Data analysis
Data collection
Sample designing
Developing a research design
Problem formulation
• Developing a research design
oMaster plan or a model for
conducting the formal survey
oProvides a framework.
oThe steps are:
‐ Defining the objectives
‐ Planning and determining the
scope
‐ Developing alternative methods of
collection, analysis and
interpretation
‐ Time estimation
‐ Administrative set up
‐ Budgets
‐ Formulating the research proposal
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.10
Steps for market research
Drafting Report
Interpreting the Data
Data analysis
Data collection
Sample designing
Developing a research design
Problem formulation
• Sample designing
oEssential to substantiate and
interpret data in a
representative, proportionate
and adequate way. Some of the
techniques are:
‐ Systematic sampling
‐ Stratified sampling
‐ Sequential sampling
‐ Convenience sampling
‐ Judgement sampling
‐ Random sampling
‐ Cluster sampling
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.11
Steps for market research
Drafting Report
Interpreting the Data
Data analysis
Data collection
Sample designing
Developing a research design
Problem formulation
• Data collection
oComprehensive research
requires both primary and
secondary data.
oMay be collected by surveys,
observations or
experimentation.
‐ Primary data may be unpublished,
but latest and relevant to the
problem
‐ Secondary data may be published
or unpublished. Might not be latest,
but is unbiased.
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.12
Steps for market research
Drafting Report
Interpreting the Data
Data analysis
Data collection
Sample designing
Developing a research design
Problem formulation
• Data analysis
oIs required to assimilate data
oMust be processed within
specified parameters, before
analysis
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.13
Steps for market research
Drafting Report
Interpreting the Data
Data analysis
Data collection
Sample designing
Developing a research design
Problem formulation
• Interpreting the data
oCorrect interpretation
makes the research
meaningful and purposeful
oTechnical competence,
broad understanding and
intimate knowledge of the
problem at hand are
important
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.14
Steps for market research
Drafting Report
Interpreting the Data
Data analysis
Data collection
Sample designing
Developing a research design
Problem formulation
• Drafting the report
oOf the types:
‐ Executive report
‐ Technical report
‐ Data report
‐ Popular report
oSummarizes all the
findings along with
recommendation
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.15
Methods and techniques of marketing research
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.16
Survey Observation Experimentation
Interviews
Projective
techniques
Methods
Techniques
Method - survey
• Refers to all methods of obtaining the needed information
through asking questions to the respondents.
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.17
Method Merits Demerits
Personal
Interviews
•Considered superior
•Maximum information collection
•Accuracy
•Supplementary information collection
possible
•Expensive
•Time consuming
•May be biased
Mail
Interviews
•Economical
•Time saving
•Covers a wide area
•More objective
•Possibly poor responses
•Inaccurate data
Telephonic
Interviews
•Economical
•Unbiased
•Best for collecting data from a specific
group
•Of limited use
•Possibility of no response
•Lack personal observations
Method - observation
• Is usually done by trained observers – intrusively or otherwise.
• Could be done by using:
oHidden cameras
oEye cameras
oCCTVs
oPsycho-galvanometers
oAudio meters etc.
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.18
Method - Experimentation
• Usually related to a product or a service of a company
oProduct testing
oPsychological techniques
oConsumer panels
oPilot marketing
oRoad shows etc.
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.19
Techniques
In – depth interview
• Not survey based
• Usually a free flowing conversation in a
free atmosphere
• Researcher may probe the sub
conscious mind, feelings, needs,
conflicts, fears, motives, attitudes,
habits and taboos of the respondents
Projective techniques
• Tests conducted wherein
respondents are required to project
their feelings, attitudes,
impressions, motives, reactions etc.
to a third individual.
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.20
Steps in setting up a venture
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.21
Industry
Selection
Viability /
Feasibility
Arranging know-
how
Prepare project
report
Selection /
Procurement of
premises
Apply to DI for
NOC, registration
and power
allotment
Apply for
Financing – fixed
assets, working
capital, export
finance
Apply to local body
for NOC and
permissions
Apply for Raw
materialQuota
Apply for power
connection
Place orders for
machinery
Recruit staff
Install machinery
Connect
machinery
Procure raw
materials
Trial run
Location
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.22
Selection of location
• Considerable emphasis required, to ensure it maximizes
operative efficiency
• Take note of zoning, land use regulations and environmental
issues
• Location of project often determined by government licensing
regulations
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.23
Selection of
region
Selection of
community
Selection of
exact site
Selection of
optimum site
Selection of region
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.24
Raw material •Should have adequate and continuous supply of raw material in geographical
proximity
•Should have relaxed quotas on raw material procurement
Motive power •Should have cheap and un-interrupted power
Market •Access to market, and nearness along with market behaviour
Transport •Availability of transportation facilities and suitable storage location near railway
stations, ports, airports etc.
Climate •Climate may be suitable for production, but not entirely fit for labour
Government
policy
•Tariff protection, incentives and subsidies etc
Selection of community
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.25
Labour •Skilled labour availability
Water •Adequate supply of water, and cheap
Waste disposal •Facilities required for treatment of effluents
Civic amenities •Schools, colleges and hospitals required in the vicinity for employees
Ecology &
environmental factors
•Norms need to be adhered to
•Extra efforts may earn carbon credit points
Political conditions •Stability required for industrial growth
Others
Exact site
• Topography
• Soil conditions
Optimum site
• Urban
• Rural
• Sub-urban
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.26
Financing
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.27
Types of finance
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.28
• Finance required for a period up to one year
• Includes borrowings for working capitalShort term
• Finance required for a period of one to five years
• Used for renovations, replacement and modificationsMedium term
• Finance required for five to twenty years
• For establishment of new ventures and investment on
fixed assets
Long term
Sources of finance
Internal sources
• Owners’ capital
• Deposit and loans given by others
• Personal loans taken by entrepreneurs
on LIC policies, PF, NSC’s
• Mortgage loans
External sources
• Borrowings from banks
• From specialized financial
institutions like IDBI, ICICI, IFCI etc
• From government and finance
corporations e.g. LIC, SFCs, HDFC,
HUDCO, NABARD and SIDBI
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.29
Further readings / viewings
• History of corporations
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.30
Assignments presentation
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.31
Next 3 weeks
• No class on 26th Sep, 3rd Oct and 10th Oct.
• Assignments will need to be done
oAssignment 3c
oAssignment 4a
• Presentation of work done so far. Assignments 03, and o4a on
17th October
• 25th September, monthly test
• Your current grades for the class will be sent out to the principal
at the end of this week
Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.32

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Entpreneurial Management (EM04_03 ) Before starting up a small scale industry - 1

  • 1. Management 04_3 – Before starting the project Suhas Dutta
  • 2. Syllabus coverage • To understand what constitutes a business opportunity, scanning the environment for opportunities, evaluation of alternatives and selection based on personal competencies. • An overview of the steps involved in starting a business venture – location, clearances and permits required, formalities, licensing and registration procedures • Assessment of the market for the proposed project • To understand the importance of financial, technical and social feasibility of the project. Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.2
  • 3. Today, we shall cover • Product selection criteria • Market survey, research • Location selection • Types of finance Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.3
  • 4. Product selection criteria - internal Area Description Cost Compare cost of existing product / service with proposed product /service Finance Selection of products through basic, luxury, semi-luxury etc. depends on the entrepreneur’s financial capacity Experience Differentiation Recommended that the selected product is differentiated from the competitors Support extended by functional departments Coordination of functional departments is necessary Personal competencies Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.4
  • 5. Product selection criteria - external Area Description Customers demand Identify and respond to customer demand, or create it Competition Identify and do a SWOT for competitors Suppliers Cautiousness required while selecting suppliers Technology Need to be updated with technological advancements to have a better product and efficient production process Demographic factors Population, age, education of consumers Economic factors Purchasing power, income, credit availability etc. Political factors Helpful government, and stability of the government should be considered for the product Environmental factors Consider norms and regulations to not have products /services which are detrimental to the environment Social factors Produce products / services which do not negatively impact the sentiments of the society Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.5
  • 6. Market survey and research • “the systematic gathering, recording and analysing of data about problems relating to the marketing of goods and services” Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.6 Objectives of market research Know the buyers Measure impact of promotional efforts Define probable market Know consumer response Master external factors Estimate potential buying power Know market costs & profits Design & implement marketing control Estimate future sales
  • 7. Marketing research areas Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.7 Consumer Motivation Market SalesProductAdvertising & Promotion PolicyDistributionPricing Understanding Market Research for Small Business
  • 8. Market research Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.8
  • 9. Steps for market research Drafting Report Interpreting the Data Data analysis Data collection Sample designing Developing a research design Problem formulation • Problem Formulation oWhat set of problems are being addressed? oIt is one problem or a set of them? oWhich one is prioritised? Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.9
  • 10. Steps for market research Drafting Report Interpreting the Data Data analysis Data collection Sample designing Developing a research design Problem formulation • Developing a research design oMaster plan or a model for conducting the formal survey oProvides a framework. oThe steps are: ‐ Defining the objectives ‐ Planning and determining the scope ‐ Developing alternative methods of collection, analysis and interpretation ‐ Time estimation ‐ Administrative set up ‐ Budgets ‐ Formulating the research proposal Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.10
  • 11. Steps for market research Drafting Report Interpreting the Data Data analysis Data collection Sample designing Developing a research design Problem formulation • Sample designing oEssential to substantiate and interpret data in a representative, proportionate and adequate way. Some of the techniques are: ‐ Systematic sampling ‐ Stratified sampling ‐ Sequential sampling ‐ Convenience sampling ‐ Judgement sampling ‐ Random sampling ‐ Cluster sampling Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.11
  • 12. Steps for market research Drafting Report Interpreting the Data Data analysis Data collection Sample designing Developing a research design Problem formulation • Data collection oComprehensive research requires both primary and secondary data. oMay be collected by surveys, observations or experimentation. ‐ Primary data may be unpublished, but latest and relevant to the problem ‐ Secondary data may be published or unpublished. Might not be latest, but is unbiased. Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.12
  • 13. Steps for market research Drafting Report Interpreting the Data Data analysis Data collection Sample designing Developing a research design Problem formulation • Data analysis oIs required to assimilate data oMust be processed within specified parameters, before analysis Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.13
  • 14. Steps for market research Drafting Report Interpreting the Data Data analysis Data collection Sample designing Developing a research design Problem formulation • Interpreting the data oCorrect interpretation makes the research meaningful and purposeful oTechnical competence, broad understanding and intimate knowledge of the problem at hand are important Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.14
  • 15. Steps for market research Drafting Report Interpreting the Data Data analysis Data collection Sample designing Developing a research design Problem formulation • Drafting the report oOf the types: ‐ Executive report ‐ Technical report ‐ Data report ‐ Popular report oSummarizes all the findings along with recommendation Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.15
  • 16. Methods and techniques of marketing research Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.16 Survey Observation Experimentation Interviews Projective techniques Methods Techniques
  • 17. Method - survey • Refers to all methods of obtaining the needed information through asking questions to the respondents. Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.17 Method Merits Demerits Personal Interviews •Considered superior •Maximum information collection •Accuracy •Supplementary information collection possible •Expensive •Time consuming •May be biased Mail Interviews •Economical •Time saving •Covers a wide area •More objective •Possibly poor responses •Inaccurate data Telephonic Interviews •Economical •Unbiased •Best for collecting data from a specific group •Of limited use •Possibility of no response •Lack personal observations
  • 18. Method - observation • Is usually done by trained observers – intrusively or otherwise. • Could be done by using: oHidden cameras oEye cameras oCCTVs oPsycho-galvanometers oAudio meters etc. Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.18
  • 19. Method - Experimentation • Usually related to a product or a service of a company oProduct testing oPsychological techniques oConsumer panels oPilot marketing oRoad shows etc. Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.19
  • 20. Techniques In – depth interview • Not survey based • Usually a free flowing conversation in a free atmosphere • Researcher may probe the sub conscious mind, feelings, needs, conflicts, fears, motives, attitudes, habits and taboos of the respondents Projective techniques • Tests conducted wherein respondents are required to project their feelings, attitudes, impressions, motives, reactions etc. to a third individual. Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.20
  • 21. Steps in setting up a venture Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.21 Industry Selection Viability / Feasibility Arranging know- how Prepare project report Selection / Procurement of premises Apply to DI for NOC, registration and power allotment Apply for Financing – fixed assets, working capital, export finance Apply to local body for NOC and permissions Apply for Raw materialQuota Apply for power connection Place orders for machinery Recruit staff Install machinery Connect machinery Procure raw materials Trial run
  • 22. Location Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.22
  • 23. Selection of location • Considerable emphasis required, to ensure it maximizes operative efficiency • Take note of zoning, land use regulations and environmental issues • Location of project often determined by government licensing regulations Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.23 Selection of region Selection of community Selection of exact site Selection of optimum site
  • 24. Selection of region Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.24 Raw material •Should have adequate and continuous supply of raw material in geographical proximity •Should have relaxed quotas on raw material procurement Motive power •Should have cheap and un-interrupted power Market •Access to market, and nearness along with market behaviour Transport •Availability of transportation facilities and suitable storage location near railway stations, ports, airports etc. Climate •Climate may be suitable for production, but not entirely fit for labour Government policy •Tariff protection, incentives and subsidies etc
  • 25. Selection of community Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.25 Labour •Skilled labour availability Water •Adequate supply of water, and cheap Waste disposal •Facilities required for treatment of effluents Civic amenities •Schools, colleges and hospitals required in the vicinity for employees Ecology & environmental factors •Norms need to be adhered to •Extra efforts may earn carbon credit points Political conditions •Stability required for industrial growth
  • 26. Others Exact site • Topography • Soil conditions Optimum site • Urban • Rural • Sub-urban Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.26
  • 27. Financing Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.27
  • 28. Types of finance Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.28 • Finance required for a period up to one year • Includes borrowings for working capitalShort term • Finance required for a period of one to five years • Used for renovations, replacement and modificationsMedium term • Finance required for five to twenty years • For establishment of new ventures and investment on fixed assets Long term
  • 29. Sources of finance Internal sources • Owners’ capital • Deposit and loans given by others • Personal loans taken by entrepreneurs on LIC policies, PF, NSC’s • Mortgage loans External sources • Borrowings from banks • From specialized financial institutions like IDBI, ICICI, IFCI etc • From government and finance corporations e.g. LIC, SFCs, HDFC, HUDCO, NABARD and SIDBI Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.29
  • 30. Further readings / viewings • History of corporations Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.30
  • 31. Assignments presentation Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.31
  • 32. Next 3 weeks • No class on 26th Sep, 3rd Oct and 10th Oct. • Assignments will need to be done oAssignment 3c oAssignment 4a • Presentation of work done so far. Assignments 03, and o4a on 17th October • 25th September, monthly test • Your current grades for the class will be sent out to the principal at the end of this week Content (c) Copyright 3nayan Consulting. All rights reserved, 2014 - 18.32