2. ABOUT US
• Elite Associates is a respected leader in luxury retail recruitment, providing a global talent pool of
candidates to the most selective and prestigious brands in the world
• 10 nationwide and international divisions: Senior Appointments & Executive Search, Head Office,
Marketing & Digital, International, Retail Operations, Temporary Fashion, Temporary Beauty,
Promotions/Events & Pop Up, Security and Retail Training Academy
• Established for 20 years and privately owned by current owners for over 12 years
• We cover Executive appointments through to luxury store staff and provide a complete recruitment
solution to retail clients
• Recruit throughout the UK and internationally, covering Asia Pacific, Europe, UAE, Russia, Emerging
markets and America
• We have an extensive database of exceptional, often exclusively registered candidates and shortlist the
best talent to our clients
• We work in partnership with our clients to understand the subtleties of their requirements and are
consultative and collaborative in our approach
ELITE ASSOCIATES
3. INTERNATIONAL – RETAIL OPERATIONS (UK, Europe, APAC & USA)
At the core of Elite Associates is a seasoned and expert Retail Operations team providing both client and
candidate the ultimate recruitment experience. The Retail Operations team embraces our client's long-term
recruitment requirements and works with our candidates to provide superb opportunities, optimised career
advice and direction. Matching the perfect role to the right candidate is essential in forging successful
relationships and it is that philosophy that forms the Retail Operations team's approach to recruitment.
From frontline retail sales professionals, to store management opportunities, Area management and
Regional roles, Elite Associates tailors the job search process across every major retail segment including
luxury Fashion, Beauty, Fine Jewellery, Accessories, and Interiors. We have Specialist teams focusing on UK,
Europe, USA and APAC based in our London headquarters and our New York office.
ELITE ASSOCIATES
Head of Retail/ Country Manager
Regional Manager
Area Manager
Operations Manager
General Manager
Store Manager
Stock Manager
Divisional Manager
Sales Manager
Floor Manager
Assistant Manager
Supervisor
Senior Sales
Sales Professional
4. EXECUTIVE AND SENIOR APPOINTMENTS (UK, Europe, USA & APAC)
The Senior Appointments division marries experienced retail candidates with clients seeking the ultimate
hire. Partnering with prestigious global retail brands, this expert team holds longstanding and deep-rooted
relationships with the industry's most inspiring global retail brands. Offering strategic individuals enriching
career progression opportunities whilst optimising the clients' return on investment.
ELITE ASSOCIATES
• CEO
• CFO
• COO
• CTO
• CIO
• MD
• FD
• Change Management
5. CORPORATE
ELITE ASSOCIATES
• Real Estate and Development
• Buying & Merchandising
• Technical & Production
• Wholesale
• Design & Product Development
• Purchasing & Supply, Supply
Chain/Logistics
• E-Commerce – Trading Operations
• PAs and all levels of administration
• HR & Training, L&D Recruitment
• Customer Service
• Finance
• IT
At the core of the luxury industry lies a unique blend of creative inspiration and
cutting edge business acumen that is reflected in the talents and achievements
of its Buyers, Merchandisers, Marketing and PR Managers, E-Commerce
Directors and production teams, wholesale representatives, and Human
Resource Directors.
6. OUR APAC TEAM
• Our team is comprised of specialist consultants from a range of fashion, retail and recruitment
backgrounds. The application of both our retail and recruitment knowledge is what sets our team apart.
• We offer a bespoke recruitment service for both established and emerging retail brands within the APAC
market.
• We recruit across all levels within retail operations and corporate, where we have developed a fantastic
network of specialist candidates.
• We have formed exclusive partnerships with clients across the Luxury goods sector, with specialist
knowledge across Fashion, Tailoring, Leather goods, footwear, fine jewellery & watches.
• We work ethically and take great pride in giving candidates an inspiring and consultative experience whilst
acting as an extension of your brand.
• We are one of very few dedicated boutique luxury retail recruitment agencies servicing the Asia Pacific
market.
ELITE ASSOCIATES
7. OUR SERVICE
We have formed exclusive partnerships with many of the leading global luxury brands with a proven track
record across the following areas:
• New store expansion
• Supplying specialist skill set candidates
• Providing a personalized service with expert knowledge
• Providing our clients with market mapping, salary surveys and advise
• Retained projects for new store expansion
• New store openings
• Confidential searches
8. OUR GLOBAL CANDIDATE DATABASE
• Elite has an extensive database of active luxury retail candidates from around the world, often exclusively registered with us.
We believe the quality of our candidates is unsurpassed in the industry.
• We have a global candidate network of Asian candidates with international experience, looking to relocate back to Asia
• With our headquarters based in London , we have huge buy in from Asia candidates . Our location gives us added credibility
as recruitment agency who really understands and interacts with the fashion industry on a daily basis, often leasing directly
with the European head office of international luxury brands.
• For emerging brands looking g to increase their presence in Asia, our team are able to educate potential candidates by
drawing on our previous experience and understand of the product across Europe and the US where we have partnership
previously with the brand.
• APAC is currently a candidate-driven market, so with our London headoffice having a time difference with Asia, our team
can spend most of their day building relationships with our candidates, meaning we can allow for more comprehensive
screening process. All our consultants work flexi hours to also allow flexibility for clients.
ELITE ASSOCIATES
9. OUR COVERAGE
• USA
• Asia & Pacific: Hong
Kong, Macau,
Singapore, Shanghai,
Beijing, Chengdu,
Taiwan
ELITE ASSOCIATES
10. ELITE ASSOCIATES
Expansion Partnerships- Retail
Dolce & Gabbana Macau New Store Opening (Retained Project for headcount of 24)
Dolce & Gabbana Singapore and Malaysia Flagship Store Management positions
Agent Provocateur first South East Asia store openings (entire headcount for 2 stores in
Singapore)
Agent Provocateur Macau new store opening entire headcount
Roger Vivier first store opening in Macau (entire headcount from Store Manager to Sales
Associates )
Ermenegildo Zegna Macau new store opening entire headcount
Chanel Hong Kong and Macau Deputy Head of Boutique x 3
Graff Diamonds Macau new store opening Salon Manager
Prada Macau new store opening Department Manager
Saint Laurent Macau new store opening Department Manager x 2
11. ELITE ASSOCIATES
Successful Corporate Placements
• Crabtree & Evelyn Global IT Director
• Chaumet APAC Regional Communications Director
• Bulgari Area Sales Manager
• Brooks Brothers Assistant Digital Marketing Manager
• Dolce & Gabbana Visual Merchandiser
• Dolce & Gabbana Retail Assistant Training Manager
• Dolce & Gabbana Visual Merchandiser
• Dolce & Gabbana Junior Buyer
13. MEET OUR SENIOR TEAM
Stacey McCarthy
Director of UK, EU & APAC
Stacey has over 10 years
recruitment experience across
a multitude of international
markets.
Building long term partnerships
and delivering exceptional
service to candidates and
clients alike is at the forefront
of every business decision
Stacey makes.
Fiona Chan
Manager APAC Division
Fiona has over 6 years
recruitment experience within
Luxury fashion for both retail and
corporate roles.
Originally from Hong Kong, Fiona
has built up an exceptional global
talent pool of specialist
candidates.
Jesse Hon
Manager APAC Division
Jesse brings to Elite over 9 years
recruitment experience. Having
started his recruitment career in
London he moved to Hong Kong
working across the Asia market
before returning to UK in 2014. He
has extensive knowledge of
corporate head office roles and a
passion for retail.
14. Contingency
Working on a contingency basis, we agree standard
terms with our client or revised rates, or exclusivity. The
fee is due per placement, on commencement of
candidate start date.
Service provided
• All candidates will have a prescreen telephone
interview
• All successful candidates from prescreen telephone
interview will be invited in for a face to face
interview.
• All successful candidates from both telephone and
face to face prescreening process will have their
CV’s submitted to our client to review.
• All interviews directly with our client arranged by
Elite.
• All candidates to receive interview feedback within
48 hours of interview.
• Offer and counter offer management.
• Reference and eligibility checks carried out by Elite
Retained
Working on a retained basis, we work exclusively
with the client and agree a set total sum for the
recruitment campaign, either for one role or for a
project (multiple roles).
Specific benefits of retained projects (In addition
to our Contingency service)
• Commitment of time - Working to a store
opening programme/deadline
• Dedicated team working behind the scenes on
this role. Assessment centres – Vigorous
interview process.
• Mapping of the location/market
• Cash flow management- Allows you to budget.
Payment is due in 3 stages
• Extended rebate period – 12 weeks as
opposed to 8 weeks on contingency.
• Critical path mapping
• Fee reduction
