A member of the RWS Group




                            Helping the world
                                    communicate
A member of the RWS Group




Welcome




ABOUT US
Eclipse is a UK-based language solutions company with
an excellent reputation for quality and service. We provide
professional, accurate services embracing all languages
and subject areas. We have a global client base that
includes small, medium and large companies, government
organisations and academic institutes. We offer a full range
of services and use the latest technology to deliver a
one-stop-shop to meet your requirements across all media.

RWS GROUP
Eclipse is a member of the RWS Group with over 400             IN-HOUSE SPECIALISTS
employees working at locations in Europe, the USA,
                                                               Our in-house team of translators, proofreaders, technical
China and Japan.
                                                               advisors and project managers provides the mix of language
QUALITY                                                        skills, technical knowledge, experience and commitment
                                                               on which we have built our reputation.
We take quality very seriously and apply this to both
our procedures and our people. Our ISO 9001 Quality            RESOURCES
Management System is designed to give you peace of
                                                               Our extensive network of carefully vetted subject specialists
mind. Our commitment to Investors in People supports
                                                               ensures that we can cover all sectors and languages.
our aim to deliver outstanding quality.
                                                               CONFIDENTIALITY
                                                               Security procedures are in place to protect your
                                                               information. Our purpose-built Translation Centre,
                                                               which accommodates our translators and project
                                                               management teams, has been specially designed with
                                                               security in mind to provide reassurance to many of
                                                               our clients who need commercially sensitive or highly
                                                               confidential documents translated.

                                                               SUSTAINABILITY
                                                               We are committed to reducing our carbon footprint
                                                               and actively engage in activities to achieve this, such
                                                               as recycling programmes, energy efficiency schemes
                                                               and promoting specific measures with our staff to
                                                               reduce the impact our business has on the environment.



                                                                  For friendly advice and information on how we
                                                                  can help you communicate please contact us on:
                                                                  Telephone: 0800 376 5003
                                                                  Email: translation@eclipse-translation.co.uk
A member of the RWS Group




Translation Services




Eclipse translates texts in over 150 languages. We offer         VOICE-OVERS
a fast and efficient service in a wide range of formats          We offer a full service from initial transcription and translation
and use the latest translation technology to support             through to final audio or film delivery across all formats.
our projects.
                                                                 CULTURAL UNDERSTANDING & CONNOTATION CHECK
TRANSLATION SPECIALISTS                                          Our service will check that your message and product
All of our carefully selected translators and interpreters are   branding is appropriate and relevant to your target audience.
native speakers and experienced subject specialists.
                                                                 QUALITY CONTROL
PROOFREADING                                                     Because we understand the effect that a poor translation
We provide a full proofreading service whereby a qualified       or an incorrect technical interpretation could have on
translator reads through the source and target files and         your business, we place great emphasis on robust
provides feedback on any changes that may improve the            checking, monitoring and feedback for all of our work.
text for the target audience, such as differences in style       Our systems are transparent and comply fully with our
and context.                                                     ISO 9001 accreditation.

TYPESETTING SERVICE
We ensure that all of your text is laid out correctly
to match your original documents, achieving the best
typographic quality. Documents that have been designed
by your studio can be recreated by us, and we can work
from the original artwork files or create new files
compatible with both Mac and PC systems. We also
provide an optional printing service if required.

POST-DTP CHECK
We provide a post-DTP checking service before printing.
This is a final check by the original translator once the
artwork has been completed by the studio.

LOCALISATION
A localised software product or website is vital to the
success of an international company. We provide software
localisation for many different platforms and our service
includes engineering and QA testing.




Call: 0800 376 5003                                  www.eclipse-translation.co.uk
A member of the RWS Group




Added Value                                                    Interpreting




                                                               We provide business, conference, and public service
                                                               interpreting in most languages, including British Sign
                                                               Language interpreting.
                                                               Our interpreters are experienced in a range of interpreting
                                                               styles and they are professional linguists who all adhere
                                                               to our code of ethics, which includes a commitment to
                                                               confidentiality.



                                                                  •   Consecutive (liaison) interpreting
                                                                  •   Simultaneous interpreting
                                                                  •   Escort interpreting
PARTNERSHIP APPROACH                                              •   Relay interpreting
Eclipse works closely with you to ensure that we understand       •   Sight translation
and tailor our service to your specific requirements.             •   Specialist equipment
We invest in the latest technology to add value and offer
new and innovative services to you.

TRANSLATION TECHNOLOGY
We use industry-leading translation technology to leverage
the maximum benefit for our customers. Computer-Aided
Translation tools enable us to accept files in most formats
whilst building specific Translation Memories, offering you
consistency, increased efficiency, reduced turnaround time
and simplified updating.

TERMINOLOGY MANAGEMENT
We create and manage glossaries and style guides that
are specific to your projects to ensure that you retain
a consistent voice across all media.

PORTALS
We offer portal solutions to help clients transfer files and
manage their orders. This includes functions such as online    TELEPHONE INTERPRETING
archiving and order tracking.                                  This service is easy to use and is available 24/7/365 days
                                                               a year. Telephone interpreting is particularly practical for
SECURITY                                                       urgent requirements or ad hoc requirements such as helpdesks.
We take security very seriously and can tailor our approach    Our system is easy to use and we can quickly connect you
to your individual requirements.                               to an interpreter to allow instant communication between
                                                               both parties speaking in their native language.
MANAGEMENT INFORMATION
Eclipse can provide key information on the services we
deliver to help you understand and manage your use of
our services.
A member of the RWS Group




Communication                                                     Language Training
Support Services




Eclipse provides a range of additional support services to help
you communicate in different situations, including legal and
medical settings. We will be happy to provide advice on the
best solution for each situation.

The alternative formats that we currently offer include:



   •   British Sign Language
   •   Easy Read
   •   Braille
   •   Palantypists
   •   Stenographer                                               Eclipse provides tailored individual (1 to 1) training
   •   Large Print                                                sessions and language classes for small groups.
   •   Sign Supported English                                     Training can be provided in-company, off-site
   •   Deafblind interpreters                                     at a convenient location, or in one of our training
   •   Deaf relay interpreters                                    rooms at Eclipse. Classes are available to suit
                                                                  all levels across a wide range of languages,
   •   Lip Speakers
                                                                  including EFL.
   •   Fingerspelling
   •   Makaton                                                    GENERAL LANGUAGE COURSES
   •   Audio recordings and voice-over                            Perfect for anyone who wants to improve their
   •   Moon Braille                                               language abilities across the four skills (reading,
                                                                  writing, speaking, listening).

                                                                  BUSINESS LANGUAGE COURSES
                                                                  In today's international business environment,
                                                                  learning a language will open doors, build relationships
                                                                  and generate opportunities. At Eclipse, we will tailor
                                                                  your language course to meet your specific business
                                                                  needs.

                                                                  LANGUAGE ASSESSMENTS
                                                                  Our tailored Language Assessment service helps
                                                                  to support recruitment exercises by validating the
                                                                  fluency of potential candidates.

                                                                  CULTURAL AWARENESS TRAINING
                                                                  Training packages are designed to give you the
                                                                  knowledge and tools to live and work in different
                                                                  cultures and help to support individual or staff
                                                                  relocation.




Call: 0800 376 5003                                 www.eclipse-translation.co.uk
A member of the RWS Group




Areas of Expertise




Eclipse provides a one-stop-shop tailored to the requirements
of both the public and private sectors.

Our services include:


   •   Written translation
   •   Typesetting
   •   Voice-overs
   •   Localisation
   •   Face-to-face interpreting
   •   Telephone interpreting (24/7/365 service)
   •   Communication support services
   •   Language training
                                                                DEFENCE
                                                                  Tender specifications
                                                                  Electronics systems
GOVERNMENT                                                        Hydraulics
We understand the need to manage risk and have proven             Propulsion systems
measures to safeguard data and enhance service levels.            Munitions and weapons systems
We work with both central and local government, providing         Communication systems
professional support, management information and itemised
invoicing for each client.




                                                                FINANCIAL
                                                                   Accounting policies
                                                                   General Terms and Conditions
                                                                   Financial statements
                                                                   Application procedures and forms
                                                                   Investment policy and philosophy
                                                                   Offshore funds/investment reports
                                                                   Portfolio statements
                                                                   Prospectuses
                                                                   Tax statements and reports
A member of the RWS Group




MEDICAL AND PHARMACEUTICAL                               INFORMATION TECHNOLOGY
  Journal articles                                          Tender information
  Books, journals and publications                          Software localisation
  Clinical trial documentation                              User and training manuals
  Instruction manuals                                       Product specifications
  Regulatory Affairs documentation                          Process descriptions
  Patient Information Leaflets
                                                         CHEMICAL
  Training courses, presentations, video scripts
                                                           Manufacturing batch documentation
                                                           Materials handling documentation
                                                           Packaging information
                                                           Validation procedures and process development reports
                                                           Product specifications
                                                           Safety data sheets
                                                           EHS information
                                                           Production data

                                                         MARKETING/HR
                                                           Brochures and promotional literature
                                                           Press material
                                                           CV and candidate profiles
LEGAL                                                      Recruitment briefs
  Articles of Association                                  Survey forms and questionnaires
  Contracts                                                Websites and blogs
  Correspondence                                           Industry updates
  Judgments                                                Works Council documents
  Licensing agreements                                     Employment contracts
  Litigation documents
  New legislation
  Writs
                                                            Eclipse has many years' experience in delivering
ENGINEERING                                                 accurate and professional language services across
  Manuals                                                   a range of sectors. Our expertise is proven and based
  Technical specifications                                  on the right blend of specialist linguists, editors,
  Tender invitations and proposals                          project managers and technical advisers.
  Procurement documentation                                 From one-off requests to regular requirements,
  Engineering reports                                       our team of dedicated project managers are here
  Automotive                                                to help you communicate.
  Building and construction
  Marine and shipping




Call: 0800 376 5003                                www.eclipse-translation.co.uk
A member of the RWS Group




Eclipse Translations Limited, Birch Close
Lionheart Enterprise Park, Alnwick
Northumberland, NE66 2EP, United Kingdom
t: +44 (0)1665 511000
f: +44 (0)1665 511058
e: translation@eclipse-translation.co.uk
                                                                            Full Member Association of
w: www.eclipse-translation.co.uk            Corporate Member Institute of
                                             Translation and Interpreting     Translation Companies

Eclipse Brochure 2010

  • 1.
    A member ofthe RWS Group Helping the world communicate
  • 2.
    A member ofthe RWS Group Welcome ABOUT US Eclipse is a UK-based language solutions company with an excellent reputation for quality and service. We provide professional, accurate services embracing all languages and subject areas. We have a global client base that includes small, medium and large companies, government organisations and academic institutes. We offer a full range of services and use the latest technology to deliver a one-stop-shop to meet your requirements across all media. RWS GROUP Eclipse is a member of the RWS Group with over 400 IN-HOUSE SPECIALISTS employees working at locations in Europe, the USA, Our in-house team of translators, proofreaders, technical China and Japan. advisors and project managers provides the mix of language QUALITY skills, technical knowledge, experience and commitment on which we have built our reputation. We take quality very seriously and apply this to both our procedures and our people. Our ISO 9001 Quality RESOURCES Management System is designed to give you peace of Our extensive network of carefully vetted subject specialists mind. Our commitment to Investors in People supports ensures that we can cover all sectors and languages. our aim to deliver outstanding quality. CONFIDENTIALITY Security procedures are in place to protect your information. Our purpose-built Translation Centre, which accommodates our translators and project management teams, has been specially designed with security in mind to provide reassurance to many of our clients who need commercially sensitive or highly confidential documents translated. SUSTAINABILITY We are committed to reducing our carbon footprint and actively engage in activities to achieve this, such as recycling programmes, energy efficiency schemes and promoting specific measures with our staff to reduce the impact our business has on the environment. For friendly advice and information on how we can help you communicate please contact us on: Telephone: 0800 376 5003 Email: translation@eclipse-translation.co.uk
  • 3.
    A member ofthe RWS Group Translation Services Eclipse translates texts in over 150 languages. We offer VOICE-OVERS a fast and efficient service in a wide range of formats We offer a full service from initial transcription and translation and use the latest translation technology to support through to final audio or film delivery across all formats. our projects. CULTURAL UNDERSTANDING & CONNOTATION CHECK TRANSLATION SPECIALISTS Our service will check that your message and product All of our carefully selected translators and interpreters are branding is appropriate and relevant to your target audience. native speakers and experienced subject specialists. QUALITY CONTROL PROOFREADING Because we understand the effect that a poor translation We provide a full proofreading service whereby a qualified or an incorrect technical interpretation could have on translator reads through the source and target files and your business, we place great emphasis on robust provides feedback on any changes that may improve the checking, monitoring and feedback for all of our work. text for the target audience, such as differences in style Our systems are transparent and comply fully with our and context. ISO 9001 accreditation. TYPESETTING SERVICE We ensure that all of your text is laid out correctly to match your original documents, achieving the best typographic quality. Documents that have been designed by your studio can be recreated by us, and we can work from the original artwork files or create new files compatible with both Mac and PC systems. We also provide an optional printing service if required. POST-DTP CHECK We provide a post-DTP checking service before printing. This is a final check by the original translator once the artwork has been completed by the studio. LOCALISATION A localised software product or website is vital to the success of an international company. We provide software localisation for many different platforms and our service includes engineering and QA testing. Call: 0800 376 5003 www.eclipse-translation.co.uk
  • 4.
    A member ofthe RWS Group Added Value Interpreting We provide business, conference, and public service interpreting in most languages, including British Sign Language interpreting. Our interpreters are experienced in a range of interpreting styles and they are professional linguists who all adhere to our code of ethics, which includes a commitment to confidentiality. • Consecutive (liaison) interpreting • Simultaneous interpreting • Escort interpreting PARTNERSHIP APPROACH • Relay interpreting Eclipse works closely with you to ensure that we understand • Sight translation and tailor our service to your specific requirements. • Specialist equipment We invest in the latest technology to add value and offer new and innovative services to you. TRANSLATION TECHNOLOGY We use industry-leading translation technology to leverage the maximum benefit for our customers. Computer-Aided Translation tools enable us to accept files in most formats whilst building specific Translation Memories, offering you consistency, increased efficiency, reduced turnaround time and simplified updating. TERMINOLOGY MANAGEMENT We create and manage glossaries and style guides that are specific to your projects to ensure that you retain a consistent voice across all media. PORTALS We offer portal solutions to help clients transfer files and manage their orders. This includes functions such as online TELEPHONE INTERPRETING archiving and order tracking. This service is easy to use and is available 24/7/365 days a year. Telephone interpreting is particularly practical for SECURITY urgent requirements or ad hoc requirements such as helpdesks. We take security very seriously and can tailor our approach Our system is easy to use and we can quickly connect you to your individual requirements. to an interpreter to allow instant communication between both parties speaking in their native language. MANAGEMENT INFORMATION Eclipse can provide key information on the services we deliver to help you understand and manage your use of our services.
  • 5.
    A member ofthe RWS Group Communication Language Training Support Services Eclipse provides a range of additional support services to help you communicate in different situations, including legal and medical settings. We will be happy to provide advice on the best solution for each situation. The alternative formats that we currently offer include: • British Sign Language • Easy Read • Braille • Palantypists • Stenographer Eclipse provides tailored individual (1 to 1) training • Large Print sessions and language classes for small groups. • Sign Supported English Training can be provided in-company, off-site • Deafblind interpreters at a convenient location, or in one of our training • Deaf relay interpreters rooms at Eclipse. Classes are available to suit all levels across a wide range of languages, • Lip Speakers including EFL. • Fingerspelling • Makaton GENERAL LANGUAGE COURSES • Audio recordings and voice-over Perfect for anyone who wants to improve their • Moon Braille language abilities across the four skills (reading, writing, speaking, listening). BUSINESS LANGUAGE COURSES In today's international business environment, learning a language will open doors, build relationships and generate opportunities. At Eclipse, we will tailor your language course to meet your specific business needs. LANGUAGE ASSESSMENTS Our tailored Language Assessment service helps to support recruitment exercises by validating the fluency of potential candidates. CULTURAL AWARENESS TRAINING Training packages are designed to give you the knowledge and tools to live and work in different cultures and help to support individual or staff relocation. Call: 0800 376 5003 www.eclipse-translation.co.uk
  • 6.
    A member ofthe RWS Group Areas of Expertise Eclipse provides a one-stop-shop tailored to the requirements of both the public and private sectors. Our services include: • Written translation • Typesetting • Voice-overs • Localisation • Face-to-face interpreting • Telephone interpreting (24/7/365 service) • Communication support services • Language training DEFENCE Tender specifications Electronics systems GOVERNMENT Hydraulics We understand the need to manage risk and have proven Propulsion systems measures to safeguard data and enhance service levels. Munitions and weapons systems We work with both central and local government, providing Communication systems professional support, management information and itemised invoicing for each client. FINANCIAL Accounting policies General Terms and Conditions Financial statements Application procedures and forms Investment policy and philosophy Offshore funds/investment reports Portfolio statements Prospectuses Tax statements and reports
  • 7.
    A member ofthe RWS Group MEDICAL AND PHARMACEUTICAL INFORMATION TECHNOLOGY Journal articles Tender information Books, journals and publications Software localisation Clinical trial documentation User and training manuals Instruction manuals Product specifications Regulatory Affairs documentation Process descriptions Patient Information Leaflets CHEMICAL Training courses, presentations, video scripts Manufacturing batch documentation Materials handling documentation Packaging information Validation procedures and process development reports Product specifications Safety data sheets EHS information Production data MARKETING/HR Brochures and promotional literature Press material CV and candidate profiles LEGAL Recruitment briefs Articles of Association Survey forms and questionnaires Contracts Websites and blogs Correspondence Industry updates Judgments Works Council documents Licensing agreements Employment contracts Litigation documents New legislation Writs Eclipse has many years' experience in delivering ENGINEERING accurate and professional language services across Manuals a range of sectors. Our expertise is proven and based Technical specifications on the right blend of specialist linguists, editors, Tender invitations and proposals project managers and technical advisers. Procurement documentation From one-off requests to regular requirements, Engineering reports our team of dedicated project managers are here Automotive to help you communicate. Building and construction Marine and shipping Call: 0800 376 5003 www.eclipse-translation.co.uk
  • 8.
    A member ofthe RWS Group Eclipse Translations Limited, Birch Close Lionheart Enterprise Park, Alnwick Northumberland, NE66 2EP, United Kingdom t: +44 (0)1665 511000 f: +44 (0)1665 511058 e: translation@eclipse-translation.co.uk Full Member Association of w: www.eclipse-translation.co.uk Corporate Member Institute of Translation and Interpreting Translation Companies